Definitely not a good experience here Doesnt care about anything but themselves and they money customer service is horrible
Never have I had an amazing quick experience to get what I needed. Would recommended this location to anyone! Ivy and Mery were beyond great!
Very helpful and patient, they work with you. I recommend this store!
If I could give 0 stars I would. The customer service is horrible, they never arrive when they say they will, and they lie! Do NOT trust anything they say. Biggest rip off ever. And the manager doesnt seem to care about anything. The manager and another employee straight up lied about the 6 months same as cash. Do NOT waste your money at this place!
I think her name is Brianna but shes amazing. One of the best people Ive met in regards to customer service. She goes out of her way to make you happy
Called the store and April answered all the questions I needed. We told her later we would come in to look around. Well when arriving she greets us and shows a few things then puts us off on another associate named Rosa. She answered all the questions we had. Showed us everything we asked. She even found the laptop I wanted, but the laptop was at another store. Well I did the paper work and was told it would be at the store the next day around lunch time. Well I wait until about 1:30pm the next day still no call so I call them myself. Come to find out they have already picked up the computer, but went back to Henderson. If I had of known they didn’t know how to time correctly I would’ve just went and picked the computer up myself. They should really make sure they know their routes before giving times.
Such great people to work with. April, Star and Bobbly were outstanding. I highly recommend.
Was supposed to receive my furniture on October 4 didnt receive till the 5th, bed wasnt put together till the 13th, didnt receive my paperwork till October 26th and now theyre requesting a payment and I havent had my furniture a full month. I will NEVER rent from this location or any other location ever again, Ive never been through this with any rental company. Worse service ever.
Every summer vacation i come to Cary and rent a furniture, this the first time I dealt with RAC it was the worst experience, nothing I ordered I got it right .
They charge me twice for one payment and then try to make a story saying I still owe money. Tried paying online had all proper documents and they said they havent received a payment, sorry excuse for a business, they really need to get their act together.
They still havent refunded my money. Seven business days later. I have nothing of theirs. But they still have my money. Stay away. They will rip you off.
I had to wait a bit to be serviced, but the rep was nice and answered all my questions. Didnt like that i needed to rent for two weeks, i only needed for 2 days.
Friendly service. Little overpriced but rent to own best out there
Very good service.
No comments..just avoid - trust me
Rented a 55 TV for a community theater production.
Worst customer service ever.