A friend rated this place highly and now I see why. I dropped off my poor laptop, expecting certainly better service than I usually get at another place that invariably ships my computers to California for repairs. But I was blown away when they called 3 days later as promised having already fixed the problem for a very fair price. Thank you so very much for the fast diagnosis and correction of the laptop issue.
The computer guys are super helpful. James and his team fixed one of my computers. They went beyond fixing it. They took the time to show me the specs and the capabilities of the computer. I brought a second computer to get a password removed so I could log in and they took care of the issue. Very helpful and very professionals, I would highly recommend them.
Excellent experience, they fixed my pc quickly and kept me informed, didnt try any shady tactics or run around. Good people.
Needed Thermal Paste and the guy had it waiting for me when we arrived. The tech was super friendly and they had cool retro gaming stuff in there. we will hit these dudes up before we head to microcenter again.
I have taken a couple different computers to Computer Solutions and James was able to fix the issues with both of them. James is very knowledgeable and kind. He worked with me very well and answered all of my questions. He fixed my computers quickly and charged me reasonable fees. If you’re looking for a place to take your electronics to, this is the place!
Service is fantastic! They can also come to you to fix your computer issues. I highly recommend!
Hade an amazing experience here. James was very helpful and gave me a great deal on custom builds. He is so good he can probably tell whats wrong with it just by holding it in his hands. 10/10 would recommend
Service that can be trusted. Fair pricing. James is an encyclopedia of computer knowledge. Helped me several times over the years with hard drive replacements, data recovery, and general hardware bugs. I would recommend Computer Solutions for any computer hardware repair.
Very impressive breadth of services. James is knowledgeable, friendly, and responsive. Great option for both personal and small business solutions!
My laptop wouldn’t turn on when I came in I was greeted with open arms and someone who helped me and encouraged me. He’s no like any other person I’ve met when it comes to repair. Thank you so much. I recommend this place for sure. My computer is now working and I can work efficiently and effectively thank you James
James was awesome! He fixed my computer faster than he thought he would and for less money… I had to do a tuneup on my laptop and it was probably the best $85 that I’ve ever spent because now it runs faster than maybe when it was brand new… Computer solutions is the place to go. James is even going to come to my house next week to install my ring doorbell and hook up my printer.
Computer Solutions repair services are very affordable and now our computer works. Yes, it works. It saved us a lot of money and were back in business. Thanks James for all your help - again!
James came to my house and fixed my printer issue real quick! With the extra time that he had he also sped up my computer, and gave me advice on backing up my data. Great guy!
Man this is a great place to go to get your computer fixed amazing prices and the customer service is absolutely amazing if I could Id give this place 100 star rating.
Didnt even try, took one look at the hardive and console I had brought in and said he couldnt do anything upon that cursory glance, wouldve liked a real or at least full diagnosis before being told its broken and to get a new one...unless he can really tell whats wrong with an electronic by simply holding it. Edit: it really mustve just been bringing it in at a bad time, because it was worked out amicably and is affordable; handled swiftly and professionally.
Wow, three months and three different shops told me the data was unrecoverable, James asked for a week and recovered 90% of it, lost a few pictures is all. Best computer repair Ive ever found, I will be back!!
James took a look at my custom pc and was able to help identify the startup issues and everything is working as it should! Great service and definitely in my list now of go to services in Castle Rock!
James has helped me numerous times with my computer issues. From upgrading to data transfer, even virus removal. He’s been a great resource for reliable information.
My NAS drive fell to the floor crashing both drives at the same time - James recovered my data and set me up with new drives and a new NAS to replace my 15 year old setup, all for a very reasonable price.
Being a fellow local small business, Computer Solutions, has helped Us when we’ve been stumped with shop projects. Being able to consult with James has been great to have solutions for our customers. We’ll continue to work with Computer Solutions whenever the opportunity arises.
James gives great service and is very knowledgeable about any questions I have. Great computer support!
Over a year ago James tuned up my laptop that had been getting slower and slower. It ran like it was brand new! That laptop finally died this year and not only was he able to save all of my data, but also found me a hell of a deal on a brand new laptop that was way cheaper than my previous one. The new one easily outperforms my old laptop even with all the data stored on it. Very happy with my experience!
James is a great guy! He came to my house to help me with several issues with my computer, even though I was an hour away. Highly Recommend.
We have tried to work with this business to no avail. Not once, not twice but 3 different times.The owner fails to meet at thier offices when there is nobody.
Windows 10 crashed on our new Dell PC and James was able to reinstall it and get us up and running! Great service, very knowledgeable... reasonable cost for his services. Would recommend and will use him again!
Got my new computer built easily and hooked me up with some good deals!
I waited a month to write this review, in fairness to the owner, so see if I mellowed out about my terrible experience. I took my Mac in, there was a system error. After a month, I found out they sent it elsewhere, they dont work on Macs! Dont take your Mac here! Once I got it back, they had changed the password and didnt know what it was, so I had to shlep the computer back down there so they could take it to the guy who actually fixed it to find out what the password was. That took another 10 days. I called these guys literally 29 times over a period of 2 months. The only good thing I can say is the owner did deliver the computer to my home finally. I certainly cannot recommend them.
I had a bad day last month when a police officer deleted my dashcam footage which showed another vehicle changing lanes into me. I went to this place and they recovered my data incredibly fast and called me as soon as it was available. They showed me the data in question on a laptop to show that the correct video was recovered, and not only restored my original file but also gave me a copy.
Rather its a simple solution or a complex one, James and his team are able to get any computer working. I have only allowed James to work on my computer, he has done an A+ job. No need to go to anyone else when James can get the job done with a great price. Nothing like big name companies who suck you dry. Best of luck with the new location! Recommended to all my friends and family and anyone else who needs computer repair.Jacob Reeves
My laptop was running extremely slow and it got to the point where I was unable to complete anything on it. Computer Solutions took it in and fixed it for me within a few days. There was great customer service, a very feasible price, and my computer runs like its brand new now! I definitely recommend going to Computer Solutions over any other place in Castle Rock!
The owner talked with me over the phone to help me understand the possible problems my laptop was facing (needed new ram and a new processor). I brought the computer in and dropped it off to him Tuesday and he had it done and even the screen cleaned by Thursday. He was quick and professional and kept me informed every step of the way. Lucky to have his store so close to home.
Its great to support a local business and be able to recommend them for their professionalism, competence, and friendliness. The pricing structure is extremely reasonable without having any hidden or unnecessary costs added. James and Ryan diagnosed and repaired my wifes computer sudden demise in a 48 hour time frame. I couldnt ask for more.
James was very helpful and honest with me. He is a one man shop and has a lot of customers. He does his best to get to everyone. But I was very pleased with the price and solution for getting my computer fixed. Computer works great now!
Great service. Honest quote. Wont take my computer anywhere else. So impressed weve dropped off another computer to have it looked at. Thank you!
James and Paige are amazing people who know computers! They were able to recover all of our data from our computer whose hard drive was failing. Then, they were able to put it on computer that we couldnt get on ourselves because we didnt remember the password. This was done very quickly and for a very reasonable price.If you are in need of anything related to computers go see Computer Solutions. Local talent - local hospitality - they have everything you will need and are located in your own backyard!
Amazing guy, does onsite calls!
They are very knowledgeable when it comes to computers. They also understand that not everyone knows everything about computers and are willing to explain what they are doing and why in a way that you are able to understand.
Great customer service!! Answered all my questions and goes above and beyond even after hours. I will definitely be going back to James for all my computer needs!! Thank you so much!
I had almost lost all of my data due to an accidental formatting of hard disk.James help me a lot by giving his suggestions,opinions and fast service. He recovered my lost data and also helped me reformatting, installing OS very quick.He is very reliable and reasonable.
Fixed my computer super fast great service would recommend to all!!
James is great at what he does! He really helped me out. I would absolutely recommend going to him with electronic problems youre having!
I got my data back and got my computer fixed and it was great highly recommend!!
What a great experience, the whole team at Computer Solutions are friendly, helpful, the pricing is great and turn around time was perfect! I would recommend them to anyone needing help with your computer needs. We will continue to use them and refer to everyone we know.
Friendly and fast service. Highly recommend (:
James did a great job fixing my computer. Fast service and a good price. Highly recommended.
JAMES WAS AMAZING!!! He tuned my computer up for me same day. I will def be recommending this place to others.
Great customer service and an extremely knowledgeable staff. Very happy with my results.
I prefer to do business in Castle Rock. As I was having computer problems, I called Computer Solutions early Thursday afternoon. No answer, so I left a detailed message including my problem & phone number. It is now 5:30 pm on Friday.... no return phone call. So, I have decided to purchase & will install a new computer myself. I will never know firsthand anything about the quality of service from this firm.
Computer Solutions has been doing all of our computer repairs for the past couple of months. It is a joy to work with James and his Team. We have been very pleased with their results and their fair pricing. We highly recommend them to anyone in need of their services. David Putnam, President, Stone Aspen, LLC
James has solved a couple of complex problems for me, made several suggestions that haven proven to be great, and always been priced fairly. I recommend him as the best!!
I got mad at my computer once and broke the hard drive. These guys swapped it out and works better than before
We are an auto repair shop that was having difficulties with our computer/printer. Unfortunately, after hours of trying to fix it ourselves, we were unsuccessful. We called James from Computer Solution and he came right away. He was fast, friendly, and professional. He not only fixed our problem, but showed us things about our software we had no previous knowledge of. We highly recommend this company to anyone with any technological issues.Amanda and RickAutomaster
I stopped by Computer Solutions with a problem on my laptop. Ryan and James told me they would diagnose and let me know what would need to happen to fix the laptop. Just as told, they ran a diagnostic check and found the hard drive begining to fail. After replacing the hard drive and transferring all my past data onto the new hard drive i have my laptop back, on time, and at a very reasonable price! Thanks guys, my new go to computer store!
James and his team are very knowledgeable, professional, honest and responsive with reasonable prices. They have fixed several of my computers and have answered all of my questions. I will be taking all of my computer needs to them!
Ryan and James are awesome! They took care of my problem promptly and professionally. They quoted me a price, gave me options and even did a couple ofextra things for me. I HIGHLY recommend them if youre having computer problems.
They did have what I was looking for it at a reasonable price compared to the big box stores.
James came to my business to fix some computer issues I was having, he was fast, friendly and professional. I would recommend him to anyone and I will be using him again.
Caution!! Computer Solution purchased Data Medic whom I had used for many years for all of my computer issues. I wish they had purchased their work ethics as well. Needless to say I will find another computer repair company for any future issues... Be wary!!!
My computer had many viruses. Computer Solutions fast and friendly service helped me alot. and at a very affordable rate.
A very friendly and professional group. Excellent technical skills. I was very happy with the service.
James did a great job diagnosing the problem with my computer, delivering both the diagnosis and my computer in the time frame he promised. I am most grateful!
Every time i go here i get quick service and a guy who actually knows what hes talking about. Would recommend this place to anyone with computer issues.
I ordered a new computor from them on Friday and they had it by Monday. Very fast sevice and professional from both Ryan and James. Thanks guys!
Best ever
James rectified all issues I had with my PC in a quick and professional manner.
They fixed my gaming PC today.It works perfectly. Thank you.
Great people, love working with them!
Really liked the quick service, was in and out within the hour, really affordable services, highly recommend!
Excellent, prompt service at a reasonable cost. I would recommend to anyone.
Helpful and friendly people
I am always pleased with James service. He is very responsive.Support local business!
My PC wouldnt start at all, but James had it up and running 24 hours later. He was good about replying back to a couple of questions I had the next day, too - great service!
Blue screen fixed, browser that was hijacked by adware cleaned up, local business reasonable cost. My new go to business for computer issues.
Very reasonable pricing, good work, and great customer service! I will certainly be using them again!
James was able to get my printer to wirelessly print after it stopped working, cheers!!
Great people
Very noluigable!