I had a very pleasant time shopping here at Hobby Lobby in Castle Rock. With all kinds of home assortments, you can easily loose track of time in trying to find that right piece for your home or for others. The family was super clean and organized, the staff and employees were friendly, helpful, and courteous, and COVID adherence were in display. I highly recommend others to visit this location to enjoy some great home shopping.
Amazing store! We had no idea of the large size and selection until taking our grandchildren to Hobby Lobby. Also, very courteous and knowledgeable staff made it a pleasant shopping experience. We moreover discovered that Hobby Lobby carries a large selection of Day Spring greeting cards, a plus if you are trying to find greetings with a Christian message.
I am by far disgusted by the manager in this store. As I was checking out I witnessed him approach a young lady at the cash register and he was talking to her about a paper she turned in, I find this very inappropriate and unprofessional being that there is a time and place for this to be discussed yet he proceeded to say knocking on the counter as he said each word “for future reference don’t do this at your new job” (what did he mean by new job.) The young lady was so calm and respectful she just agreed and continued doing her job. She still said to the person in front of me have a nice day with watery eyes and a shaky voice after being degraded the way she was, I felt for her. Wow!!! Hobby Lobby YOU really needs to do some research on YOUR management, I know for a fact I will not be coming back to this store.
Great place. Long lines. Manger would jump to help. I heard her say her boss is trying to cut hours . So I guess sacrificing customer service is not as important!
Fun store as always. Great variety of products. Friendly and helpful staff.
I LOVE HOBBY LOBBY no explanation I just love hobby lobby
Hobby lobby has everything art related that you could possibly need. So many holiday decorations and there is almost always a discount on stuff you need
Love Hobby Lobby! Who wouldnt? Im an artist and they always have what I need and something is always on sale. You can shop online as well and just pick it up if you want.Great coupons and the people that work there are always helpful.Thanks Hobby Lobby.
Sometimes the staff is in a hurry or distracted, so they can come off as rude. Other than that, Ive always had very good experiences at the store. They are well-stocked and quite clean.
Great decorations for your home for holidays or just any occasion!
Huge selection of crafting supplies to meet all your hobby needs.
Biggest store ever with many choices of everything you can think of and I will enjoy shopping there again.
Great employees. Very personable. Wonderful way to while away the day, perusing the isles daydreaming about remodeling this, framing that and crafting the other.
I LOVE HOBBY LOBBY! They have everything I need for my arts and crafts at home. Along the way, I always seem to find something new and fun, as well. Great selection and great staff!
When we walked in at 7:30 we were immediately told closing call had been made. They close at 8. I told them I was getting one thing, an embroidery kit. I was told to go ahead. I am disabled and walk with a cane. After rushing to the back of store and out of breath with face mask on, they had a very poor selection. No purchase and we left 10 minutes later. While on phone in parking lot we continued to watch people arrive to shop until 7:56 p.m. and Not one person came out before we left. Not ever going back.
Id rate this store lower, but cant because of 2 employees (Leslie and manager Kim) removing sale signs 2 hours before the the store closed. We had no idea what was on sale. Variety is great, and will continue to shop here.
Store is clean and staff is really nice and helpful! Carts are being disinfected and you need to wear a mask. They have an employee at the front making sure of this. The people on the other hand are just crowding in and not keeping the distance so much.
It’s since store it also has nice stuff and it’s pretty affordable, the employees are nice also, my sister works there and she likes it so I say it could also be a good place to work.
This store had a few more things than a closer store. People are nice. I really appreciate that. Its a tiny thing but with my PTSD, its a big thing.
To much like a woman set. it up needs a. Mans touch some what
Great helpful and friendly staff.
Looks of great stuff at great prices.
It was my first time in and I was impressed! The store was clean well-organized and well-stocked. Also the prices were very good. I didnt buy this time but I saw a lot of things that I want to get. Definitely much better than Michaels.
Hobby Lobby is fantastic. They have affordable crafts and supplies, a great assortment of holiday home decorations, and a coupon every week (to use on one item that isnt on sale).
I love hobby lobby range of things. We bought a lot of cool items. Definitely recommend going to shop there. 👍🏻👍🏻👍🏻
Great store, full of helpful staff and great deals to be found. Usually have whatever im looking for in stock and everything is well organized. Highly recommend
It was not crowded and most people were wearing masks. Big selection of artificial flowers and greens.
Its kind of like going to Target. You cant walk in to get one thing and leave. No. You will walk every aisle and discover 37 different things you didnt know you needed. And will end up with a new hobby.
It was like a Zoo! Dirty and unorganized!
Love this store! I appreciate that they carry fabric, not just crafty stuff.
Great store, Im still partial to the one thats in Castle Rock.
Love this place. Be sure to bring your bank with you. You will need it
They have many departments its not only for crafters. Furniture, party stuff, wall pictures, lots of decorator stuff. Great sale prices
Hobby Lobby is my all time favorite store! I love the selection of craft and decorating items as well as gifts. The staff is always friendly and helpful.
Worst cashier on earth. Had 3 items to return with the receipt. Only credited 2. I caught it. Had to call a manager to correct it. Rang up the 3 items I was purchasing. Reminded her TWICE about my 40% coupon. Closed the transaction without the coupon. Had to wait til another customer rang up their transaction so she could return my one item to take off the coupon. Have to wait 7 days for my credit on my debit card. Oh and their card reader didnt work until the 3rd time and tried to blame my BRAND NEW card. Never again.
Love this store!
Love this store. It has so much to choose from inside. Prices are always reasonable and their sales are even better.
Loved getting supplies to make greeting cards!
Hobby rocks! They not only have Halloween stuff out; they have Christmas decorations out as well!
A little of everything here.
So many people there and staff checked people out very quickly. So much inventory and I could spend hours in there looking at everything.
Good sales!
The store is clean and I always find what I am looking for at great prices. Employees are very nice and helpful.
Great staff, organized and clean.
I absolutely love this particular location and their cut counter is so quick and the lovely lady is always so sweet and kind.
Great store and very cool staff. It is a standard hobby lobby, nothing special. But the general manager is awesome and obviously trains the people well.I dont know her name but there was a black girl that helped me and she was really helpful in the models and paint area. Very knowledgeable.Glad they are here!
Clean & well stocked. Service in the area isnt that great. So if youre having a hard time loading an online coupon - tell them! Theyll pull it up & add it for you!!
Good selection. Good prices. Usually only have one cashier open, so it takes a while to get through checkout if there is ANYONE in front of you.
Very good that Hobby Lobby consistent in their store layout. Makes it much easier to find what youre looking for. The cashier was very pleasant and I enjoy shopping here!
This store had a very large selection and I loved the customer service. Everyone that I came across was super friendly and very helpful. I walked in 15min before closing and they still welcomed me in instead of telling me they close soon and to hurry and make a selection to leave. So thanks guys. I will be coming back here again.
I honestly love this Hobby Lobby. Im here at least twice a month. The only reason why Im only giving three stars is because of how supervisors speak to their employees. I understand that if an employee does something wrong they need to be told, but it needs to be done in a professional manner and not a reprimand in front of customers.
This store is always well kept, kind employees, and stress free shopping. Ive had to make many exchanged and returns here and they are always so helpful and understanding.
Super busy this time of year but staff and service was great. Went in for several items. Found all but the one important color yardage to complete a project. Christmas galore to decorate this year.
Good selection of interior decorations and craft supplies. This location is well organized and has ample choices for your decorating needs.I went the day after X-mas for wrapping paper and was surprised the shelves were completely empty. Looks like I will be going back before X-mas next year to score some discounted wrapping paper... I asked a store associate and they mentioned Hobby Lobby starts marking it down to 50% off the week prior to X-mas and it usually sells out by X-mas.
Ive been an avid shopper of this location for years. I purchased about $300 worth of Easter items in March, and was planning on returning two small items that didnt work out when covid hit a few days later.I had a 6-month-old baby who was immunocompromised, and called the store to see what my options were as I didnt feel comfortable bringing him into the store with me. I spoke with a woman who identified herself as a manager and who assured me multiple times that as long as I had the tags attached and the original receipt that I would be able to return them after the 90 day return policy due to the crisis (assuming covid lasted that long).My baby had his immune system tested 2 weeks ago and we were thrilled to hear that he was no longer immunocompromised. I wanted to wait a little longer just to be safe, so I waited the two weeks and then called Hobby Lobby this morning to make sure I could still bring my items in; I was told no. Despite having the original call log, all the details of the call, the items in the original bags with the tags attached and the receipt, they were less than understanding.Hobby Lobby has the best items around but I wont shop at a store that wont honor their word. Sure Im out the $, but if they had just told me from the beginning I couldnt return it, then it wouldnt have bothered me. But going back on what you said isnt cool, in any situation. Most stores are helping customers out with covid, but not Hobby Lobby. Guess it takes a crisis to find out what places value their customers.Will be shopping somewhere else from now on!
I purchased a few items today and I was rang up by Lynda M this afternoon. When I placed my 5 items on the register counter, Lynda told me “You know only one of these items is on sale right?”. I looked at her and said “okay?” And she said “Oh! Just checking”. I found it quite offensive that she felt the need to tell me the items I was purchasing were not on sale as if I were to have a problem With paying full price for the items. I am not sure if this is a common statement to make to customers or just to me as I am half black and half Mexican. Either way, I sincerely hope her remark was merely for a good reason but it definitely did not feel that way. I hope this is addressed with Lynda.
Very friendly staff and well stocked!!
Not impressed with Hobby Lobbys response to the COVID pandemic. Nothing wrong with the employees they were just following orders from higher ups. But the company was putting their employees and customers in danger just so they could get more money.
Found the lights I wanted and stayed away form the Christmas crowd.
Very clean and organized
Wow way too crowded during Covid! Many people without masks. Waited inline to check out almost 20 minutes. Only place in Castle Rock that had what I needed or else I would have left.
Framing department poor customer service. Lady refused to put wire on a frame that I would gladly pay for the service. Wont be back.
This place rules
So many activities!
Could anyone not like this place? They have everything you could possibly make. Great jewelry making section. They even have resin products.
No longer has coupons, just weekly sales.
Well stocked, customer service is so so.
Hobby Lobby is always a good experience
Got 6 stems of artificial geraniums for centerpiece for $6, at 50% off! Saved a bundle in place of real, for this time of season. Very happy.
I havent been in a Hobby Lobby in over a decade. Stopped in yesterday and was pleasantly surprised!!!The selection of fabric is incredible, prices are reasonable, and the staff in the fabric section was great (I feel bad I didnt get her name). Thank you, Hobby Lobby, for coming to our community. I will be back (probably more often then my husband would like)!
Place has everything...
Very helpful staff. Huge selection!
Nice selection of yarn, I wa looking for a blocking mat and t-pins and was told they didnt have any. Very surprising for a craft store of this size.
Really helpful and polite. Willing to listen to me endlessly ramble on about whatever current project Im working on. Beautiful location, store is gorgeous. Bridget is amazing!
My wife likes it. It bugs me that nearly every item is either On Sale for 50% off, or it WILL be next week.Cant just walk in there, get a good price, and youre DONE!
This is a beautiful store. Great attitudes from employees and very helpful.I enjoy that the store is closed on Sundays and closes at 8 everyday. I plan on applying for a supplement job there because its close to home and I like their vision.
Spacious and bright. Selection and value wonderful. The individuals who waited on me were so friendly and kind it really made my day.
Always a great place to go for craft items. Associates are always so friendly and knowledgeable.
Love this store. The staff was wonderful. The sales in this store are incredible. Ill be back again and again. So much for the house. Found some new yarn, that is soooooo soft - Yarn Bee.
Love this store! They have a variety of craft supplies from scrapbooking to sewing to painting and woodworking. Their shelves are always stocked with an abundance of supplies for any craft you are interested in, as well as a wide variety of home decor. Their staff is readily available to answer questions and offer advice. I frequently visit this location and have always seen the manager working alongside the employees.
Great store and very helpful staff.
A beautiful new store, very clean and well stocked. The staff seem very nice at this location. The music helped make our trip a very enjoyable and leisurely shopping experience.
Love this place! So many different aisles with everything you can imagine to get your creative juices flowing. Always a 40% off 1 item coupon on their website.
Good selection, friendly staff
Wide range of options. Good prices and sales. Cute stuff.
Got the Christmas tree we have been looking for
Hobby lobby... what can I say(?)... aisles of pure joy a labyrinth of imported goods that fill up the soul...Amazingly organized and friendly stuff. I would come back again, and again...🔮💛
Great bench in the front entry. Nice warm heater, too. I can sit and watch the birds play while my wife spends 9 hours shopping for styrofoam balls and fake roses. 4 out of 5... Needs WiFi.
Love this place. We were looking for puzzles and found a great variety. If my husband wasnt with me I would still be wandering around
Always clean and well organized. Good sales and helpful employees.
Very clean and well stocked. Found help when I needed it. Will definitely be a frequent shopper. Yarn section is larger than the one at Michaels in Castle Rock.
I really love their weekly specials and the coupon online for full price items - 40% off! The store has a great selection and the people that work there are super friendly.
Lots of great holiday items. Just make sure to use a. Coupon
Always has great deals and endless ideas! A great place to just walk around and dream of what I can create!
This place is amazing you can make all kinds of stuff
Love this place but the prices are a little higher than Id expect.
Always have what I need😊
Not an essential business. Youll be forever judged by the way that you treat your employees during these times.
Amazing selection of unique and interesting items, and great prices