Great customer service! I was helped by Perry, he was very thorough and answered every question I had, explained every single step along the process of buying a new phone & trading my old one in.. Definitely will be using this store from now on. 👏
Best Verizon store Ive been to in a long time. Quick, helpful, polite, and professional!! Store Manager Perry thank you again for the upgrade, accessories and all the help!!
Amazing customer support. Perry was always there to help me get the best phone at the best price
Perry was great!! Got me the latest phone and signed up for unlimited data without raising my bill! Was very impressed with evening, definitely an experience you seek everywhere you go
Perry was awesome. He gave me information and let make an informed decision. I never felt like he was pushing anything on me. Great experience.
Lance was awesome! He went to another store to pick up a phone for me.. Set up everything on my new phone really fast. Went so smooth. What a great experience. Highly recommend this location. Thanks Lance!
Really good service!! McKenzie is a great and knowledgeable employee.Lance is also an exceptional person, and a dang good representative for Verizon.We got some new phones, great plan...happy!!!!
Knowledgeable and patient -I am an older customer and somewhat slow with technology. Jared didn’t mind taking time to explain everything and he did not try to sell me a bunch of stuff I didn’t need or the top tier of expense. If his boss sees this, I hope he is rewarded and not penalized in any way I will be back for accessories and I will bring friends!
Came into the store and both reps, Perry and Jared were very helpful. I recommend this store to anyone.
Go Wireless are completely dishonest. They promised screen protection for life if I bought the protection plan. When I went in to get my new screen protector I was told that it was really only two years. This is the first I am hearing about this after nearly three years having the phone. When I asked to see the disclaimer stating the protection was only two years they said they couldn’t produce it because they no longer had the program. I will be contacting an attorney right away. Stay away from GoWireless
This is the best Verizon in town. Lance and Jared were super professional and very welcoming. They even helped my dad out by syncing his new phone to his car. Highly recommend them both!
Came in with a bad sim card. Jared help us out and he was extremely knowledgeable and extremely helpful.
Jared was very helpful! And we are loving our new phones
Great service at this store! Jared was more than willing to help us find phones for what we needed he is also very knowledgeable of the products he is selling. On another occasion we had questions on our bill and Lance was more than happy to help us resolve these issues. Overall great team I will continue using this store for future purchases.
Mckenzie was soooo helpful. She took away all the stress involved and answered all my questions easily. She transferred everything and was kind and polite the whole process. Thank you!
Jared Kirsch is a brilliant sales associate!!! He fixed a very peculiar problem I had!! Keep him around.Thank youGracie
Perry and Jared helped me out with my phone. They were very knowledgeable and very helpful. I would recommend this store to anyone.
Well I went here thinking they could help me solve a problem with my account. They couldnt and no alternative was offered. They did try to sell me a new phone though. So disappointing.
Excellent service from Perry
I have had a Verizon account for the longest time and recently moved to Alaska, however, I came home for a quick trip and went into this Verizon store to get my phone upgraded while I was home and I had the very best service! Everyone was quick to greet me, even though they were clearly busy. I had the best service while getting my phone upgraded and I wish that I lived closer to this store because I dont get the same service at any other store! Thank you again to all the employees!! Ill definitely be back the next time that I am in town.
Honestly, this is the best Verizon I have been to and have never been more satisfied. They were a breeze to work with. Amber and Mckenzie are also two of the greatest examples of professionalism. They were EXTREMELY helpful in the buying process and very honest. Whether it be transferring ALL of my information to answering my questions. Even upon walking in to the building they were genuinely friendly with a smile on their face which makes me, as a buyer, know that I am in good hands. Thank you, Verizon, and Amber and Mckenzie, for making this the most easy and extremely satisfying purchase I have done thus far. You guys rock!
Very friendly and helpful staff especially Jared
I just waited in the car while my husband went into this Verizon dealership to do a simple transaction. He was in the store for at least 5 minutes, then came out and got in the car. He admitted that it was somewhat busy, but not one person acknowledged him. It only takes a few seconds to look up, smile and say, Ill be with as soon as possible. Were glad there are two other Verizon locations in Cedar City. Well probably never come back to this one.
Kenzie is the best help with everything I need plus she was super nice to my puppy that I brought. 10/10 would recommend forever. Go to her for the best experience while buying a phone!!
My experience at the store was phenomenal, they helped me set up my insurance claim to receive my new phone and McKenzie helped me apply a glass protector to my new phone and I left a very happy costumer.
The entire staff was incredibly helpful and patient helping get a new number and new phone. I was so impressed by the compassion and professionalism because I was really stressed out. Definitely would recommend coming to this Verizon store. Thanks Amber!
Great customer service!
Kenzie was such an awesome help going in there. We were in and out super fast and it was the easiest experience I had in a phone store. If you go in ask for Kenzie and she will help you with any questions or problems.
I absolutely loved this store. They were very helpful and they took there time for me. Sam the manager was awesome. They answered all my questions and was very helpful. I couldnt ask for better assistance. I was very very happy. Thanks u guys for everything...
Phenomenal vegan ice cream. They have a couple plant based options that even my non-vegan friends said was great. It’s been hard to find good vegan ice cream but this place has it. It’s creamy and delicious. The decor and theme is on point! Yes that pic is of vegan ice cream - it doesn’t look or taste like it! Mmmmm so goood
Version has been fantastic to work with. There are several Versions in this city but NONE provide the ongoing and personal support this store has. I have specifically made a point to work with technician Ryan Holman. He is amazing to work with. I have been in to see him about different Galaxy questions on at least 6 or 7 times since purchasing the phone and he is a genius in my opinion. Thanks for providing phenomenal staff to support your Verizon products.
I had a quick and easy experience thanks to Kenzie! She was well informed and answered all of my questions so I could understand.
The employees at Verizon we’re awesome and super helpful. Answered all my questions and super friendly. Amber was very nice and good customer service
Jared was very friendly and answered all of our questions and even gave us options. Thank you
Mckenzie and Amber were super awesome! I had a dumb problem that I was trying to fix for hours and they fixed it within 20 minutes! Always love my experience here!
Went in a couple days ago because my phone wasnt working, got great service from Kenzie and Amber. They were super patient and nice to me because I know nothing about phones.
Amber really went above and beyond helping my brother and I with our phone issues. Roy and Josh took the time to get a weird setting on my phone fixed too. Way better than the service I’m used to getting in California!
Had a problem with my phone. I had been there before and knew they were very very good at getting the solution for me. Did I mention Amber was fast, she was a d didnt mock me for bringing it in.
The staff was extremely helpful to me especially Wade and I will recommend them to anyone that is looking for a new phone or accessory. Wade especially went out of his way to make me feel a little more comfortable with the purchase and explained everything in great detail. Highly recommended!
Kenzi from the Cedar City store was amazing!! We had lots of set backs as I was switching from AT&T to Verizon!! She was available on her day off to help and walk me through steps!!! I did my old phone as a trade in! She actually offered to go open the store on her day off to receive a text from my old phone that was in the safe doing a back up that I neede to continue my update!! Her customer service was amazing!!! Couldn’t have gotten through this weekend without her!!!
Sydney has been very helpful in helping me get my new I Phone 5. She has been very patient and informative and has answered all my questions and would highly recommend her to my friends to come in and ask for Sydney. Good employee.
Kenzie has been super friendly and helpful everytime we have been in! Super happy with the customer service!
Definitely the best phone buying experience! Helped get what I wanted for a great deal with everything that I needed to get me through life. Skyler was the coolest sales person and not pushy at all!
I came in with a pretty confusing request, but Josh was very patient and helped me out. He also answered all my questions and concerns about switching from iPhone to a Droid. I was very impressed with his service, and loved the fact that he called a couple weeks after I had got the phone to see how everything was working and if I was satisfied. I would highly recommend going into this store with any problems at all.
Michael helped us out a lot. Weve been in here 4 days in a row and everyone was super helpful. Michael finally got us going on our new plan and was funny the whole way through! Shane was awesome too, was very helpful for being the new guy!
Kenzie helped me find the best phone at the best price. Was able to save my phone number and switch carriers at a much better price.
I came in last week, driving from Panguitch, to get my cell phone fixed as I could get no internet. The young man told me the problem was it needed a software update and it had to be done overnight. I mentioned that it kept telling me the VPN needed to be loaded and either he didn’t understand or ignored me. Four days later I drove back and went the other Verizon retailer and he fixed it in 5 seconds and did the software update. Please train your employees better.Also as it is a new phone he passed it off that it was Apple’s fault
Sam is the best!! All the people that work there are so helpful and friendly. Could not ask for better service
Kenzie was an amazing help, in and out quick, answered all the questions I had, overall great experience
Stopped by to get a replacement screen protector . Kenzi did a great job and I had excellent customer service. Will definitely go back to her for my future wireless needs.
Brian was so helpful! It was so nice that he made an appointment with me so that I didnt have to wait with my two kids! He was friendly and helped me understand what the entire process was. Thank you Brian!
My wife and I went to your Go Wireless Store on 11 November 2015 and received the ultimate in service from your employee, Brooke Owens. She was very professional in helping us solve some problems with our IPhone. She also succeeded in helping us lower our monthly Verizon Wireless bill from about $210 down to about $142 per month, without losing any the options important to us. There was another gentleman there that assisted her as necessary, as she was still being trained in her profession, but we did not think to write his name down.. We really appreciated Brookes attitude and efforts to successfully solve the problems we were having with our smart phone and our financial needs. She did an excellent job!Sincerely,Neil P. and Maureen P. Wold
I visited this store while I was on my way to Zion National Park. I needed to buy a new phone ASAP. Kenzie was incredibly helpful throughout the process. She listened to all my concerns and gave me great advice on which phone would best serve my needs. Im so happy with my purchase! Honestly, Kenzie was a godsend. I would absolutely refer my friends and family to your store. Thank you Kenzie!! You were a lifesaver!
Brian and Kaleb were fantastic and did an awesome job at helping me today. I have never had an iPhone before and I feel like I have had one for years! Five stars for sure!
I swore I wasnt ever going back to authorized retailers after being nickel and dimed by a store in Arizona, but the manager here is REALLY GOOD!!! She treats customers well, very helpful, and products are reasonably priced. I do recommend this authorized retailer.
Very good service knowledgeable people did the best to help me get the cheapest the best value
Kayla B was really accommodating, and extremely helpful, and Im extremely happy and satisfied, Please give her a raise! Shes a great employee, shes is a huge asset to the company, I hope my request will be granted, Thank you so much
Super helpful, friendly and knowledgeable. have been coming to this location exclusively and am always very satisfied. Skyler is terrific!
Went to Verizon cause she dropped her phone in some water. Luckily we had the insurance and we were able to get a replacement really quick. Skyler at the store helped us through the entire process and it couldnt have been easier.
Sam the manager was jist awesome. He made the whole experience very pleasant. Thanks Sam for being such an awesome manager!!!
Was greeted immediately once I walked in. Fast and friendly service. Skyler helped me and was quick and descriptive to help me understand what was changing and what each charge was.
Brian and Katie were incredible! They helped me with every detail of the multi transaction process needed. I highly recommend going to them for all your Verizon needs.
Kenzie was absolutely phenomenal to work with!! Made the whole experience easy and quick!
The salesman took the time to make sure all my questions were answered. He was very knowledgeable and made sure I was informed on everything I needed to know before I left.
Great experience and product knowledge. Skyler was very helpful answering my questions and explaining my account. I would absolutely recommend this store!
Brian and nick were very nice and me laugh. They helped me understand everything that I was getting. Thanks for helping me.
Brooke did an amazing job helping us. Great customer service. Very friendly 😀
Terrible experience. I would never use this store location. Verizon is great but Shane has horrible customer service. Makes the customer feel stupid because they dont know how to do everything on a phone or if they dont agree with him on his ideas. Find another Verizon store.
Everyone is very helpful and if they dont know an answer they find the answer
Brian Mathson was awesome . He spent forever with me setting up my accounts. He was patient with all my questions. Thank you so much:)
I had a wonderful experience getting my new phone. Skyler did a great job helping me!
Brian Matheson did a wonderful job. He was very knowledgeable and prompt. He was prepared. He remembered every detail of our previous conversation. I feel comfortable calling him if there are any problems in th future. He was great.
Staff was very professional,friendly. Bought a Google pixel 2xL, I love this phone. I will be using this store from now on. Thank you.
Colby did a great job during our visit. He was fast and friendly. He swapped accounts and applied a centurylink discount! Thanks Colby!!
Great customer service here. They were knowledgable, helpful and patient when I needed assistance on my bill and technical issues.
I recently visited this location to buy a new iPhone 6s Plus. Skyler was my reps name and he helped me get everything that I needed in a timely manner! Id recommend this location and my rep for anyone!
Oscar gave me great customer service, recommend an awesome phone, and hooked me up with screen protection for my new phone. Would highly recommend this store if everyone there is like him.
This place is terrible we went in to talk about getting a new phone and there was this really nice girl but then my father got interrupted by a guy named Shane who wanted to complain about his pizza for like 10 to 15 min then the next day we go in and he was okay but really cocky (he still kept interrupting us while we were talking to another employee) but he tells us we can disable Wi-Fi off of a phone so because if that we bought a new line and because we were there for 3 or so hours already we decide to come back another day and disable the Wi-Fi off of the new phone we got. We go back a few days latter and the same guy(Shane) tells us we cant do that (not to mention he said he never even spoke to us) so we start to raise our voice at the man says that if we dont lower our voice he will have to call the copsSo we waited for the cops to come. And when the cops come he starts to be nicer and tells us he would have helped us if we werent so rude.The cops asked Shane if he would help us but he refused. The man(Shane) wouldnt even give us the name of the owner. I would not recommend working with this man (Shane)
Traci went above n beyond the Call of Duty yesterday. I needed to get the glass changed on my phone, they had a long line of patrons. I had several errands to run in town while there fm Pioche. One errand consisted of going to Jo-Ann Fabrics to pu black fabric for bunting to use at a firemans funeral in Panaca. She offered to have them change the glass on my phone and suggested I go ahead with that. I was going to return to pu my ph prior to checking out. Next thing I knew she was handing me my ph at the cutting counter n saying Youre All Set! Thanks So Much for helping me shorten the time it took to get my errands done! You Guys are Great!
Skyler was very knowledgeable and able to answer all my questions. He also reviewed my account and was able to save me money.
Great service. They are very helpful and clear on what you are getting and what is going to work best.
Skyler was absolutely amazing in helping me out he knew what he was doing and knew the product well! Great location very well kept!
Excellent job. Helped us immensely to the best! Thank you so much!
Great service and knowledge Skyler was helpful and direct at answering all my questions. Great location!
I came in to this store today to get some help and left very satisfied. I was helped by Sydney and Nic. They were both informative, amicable and kind. They answered all of my questions in a timely manner and unlike previous experiences working with phone issues/phone plans, Sydney and Nic helped to lead me in the right direction clearly and made the process smooth and understandable. They helped me get what I was looking for in the most convenient and cost effective way. I will return to this store for the rest of my phone business needs. Thank you Nic and Sydney!
I had a great experience at my bullfrog of cedar..my salesman Zach Scott got me the best deal out there..i checked at the Verizon store and on line and Zach got me what i wanted and saved me cash..what more could you ask...thanks Zach...greg
Great customer service here, skyler was a great help and answered all my questions and got me a cool new phone
I went into Verizon to see about a plan and Nick helped me out a ton he got me set up on a new plan and explained and went through everything with me plus he was really nice with it all as well.
I pre-ordered two new phones for my wife and I. I was told by their manager that I would be called when they arrived. That never happened, and I only found out the phones came in when I called them. I then went to pick up the phones and the employee that was there could not do anything to help me because the manager had done something fishy and then never entered the phones into inventory. He called his manager to try to fix the problem, and the manager said he had to be there to fix it, and I could meet him at 1 the next day or wait until next week when he worked again. Apparently Im supposed to work around HIS schedule. The employee that was there was very helpful and apologetic. The manager needs to figure out how to deal with customers - apparently that isnt a pre-requisite to becoming a manager at Bullfrog. I will be taking my business to another Verizon dealer next time I need anything.
An awesome experience people where really nice
Skyler the consultant was the main reason we purchased what we did because he made the experience easy and painless
Sydney is freakin amazing! She answered all of my questions, helped me find a phone that I love, and made the overall experience fantastic! Nic also made the experience enjoyable by engaging in conversation with me and answering other questions I had! Great store, with great people! Thank you so much Sydney and Nic!
Did everything I needed in good time. Nick was very helpful and did a great job.
Sydney was very helpful in getting us set up on our new phones and answering any questions we had
Scott did a good job with helping me. If I needed something he did everything to make sure I was taken care of.
The guys at the store really helped me out during a very difficult time in my life. Ryan even came out to the house to fix things. Thank you very much.
Oscar is so knowledgeable and patient. Loved the service and kindness.
Friendly helpful staff. Limited resources. No 12 inch I Pad.