Staff are always friendly and knowledgeable. They also have loaner tools and will take your oil for recycling. Cant beat that!
Staff was amazing and helped us replace a car battery.
The employee there is knowledgable.
Tracy is very friendly and helped to install my Toyota Highlander tail lights and I really recommend this location when he is around.
Went to by jumper cables Thursday 10/14/21 ended up just getting a battery elsewhere went to return the cables and was told it would go back on my card after it not showing up for a couple days I went back to the location Sunday 10/17/21 just to be told I can’t be helped because my refund had already been processed never coming again if you hire employees that steal money
Super satisfied with service Tracy and Mara mentioned details I never thought of so I bought the right part.Definitely customer servi e driven people. Ten stars
Great service. Mitch was super helpful!!!!
This location was helpful with choosing the best headlights for my vehicle. Tracy was exceptionally helpful and assisted me with quickly installing the parts. I would recommend this location for those who need fast..friendly... And professional services. Very pleased!!!
Wasn’t impressed with my experience at this location. Normally when I go to an Autozone (I have been 3 times this month) I am greeted and assistance is always offered. I don’t typically need the assistance, but it’s always appreciated that they are there to help. This visit was very different. I was searching for my product which happened to be on a display right in front of their check stand. I didn’t necessarily need help (either wise I would have asked for it) but the employees were just standing there at the check stand talking about schedules and overtime. This was fine and didn’t bother me too much, but it would have been nice to be acknowledged or just a friendly “let us know if you need any help.” What really bothered me was that after I checked out and was attempting to leave the store... one of the employees (he appeared to be a manager or shift lead) was literally standing in the “out” labeled door with the door cracked and he is smoking a cigarette. Maybe go where customers can’t see you when you need a smoke break and especially don’t stand in the one door where customers are able to exit your establishment smoking a cigarette. I prefer Autozone to other auto parts stores, but I will not be back to this Cedar Park location.
This employee Joshua went out of his way to help me with my battery replacement since he understood me being a single parent since he is also a single parent! I greatly appreciated it! Auto zone is there to help you! Thanks!
Very knowledgeable and helpful, fast and friendly
I went in with my alternator that I had struggled trying to get its pulley nut off myself, they were so kind, attentive, helped me get the old pulley off and even put the new one on! I was so amazed at their service and generosity! I was honestly turned away at a competitor not far away, saying they couldnt help me. They deserved all the stars! My classic car is running because of them today!
Outstanding service yesterday...It was a bad day for my battery to die; I was headed out of town for a long duration trip. The team at store 6297 at Parmer and 1431 tested my battery, helped me pick a new one, installed, and tested the system. Quick and friendly. Thank you!
They do not stand by there own warranty for a battery bought under a year old store manager would not help at all
Joshua gave exceptional service and was very friendly. Thank you Joshua!
I went in to see what kind of bulbs I needed for my car and Tracy came out and was going to see what kind but he told me they where not in all the way so that might be the problem he took the time to take them out and put them in right and he saved me so much money for now anyways lol now they work! I am so thankful for his help and Caleb for recommending him!!! Thank you guys so much!
Convenient place. Caleb is very professional and Nice.
I just had great help one of your employee name is Dave Williamson he is so polite and professional that he told me to what to do about my air condition and i did thank you that he is in this store
Above average! Great staff. Thanks for reaching out.
Best auto zone i have been to by far the help me with everything i need
Very bad experience this week. Ordered an air filter on their website for next day delivery. It arrived (FedEx) next day. The box was the products store shelf box, not over-packed into a sturdy box. The box was crushed, ripped apart, the box ends were open and someone attempted to hold it all together with shipping tape. I did not attempt to open the box. Instead I went straight to the store for a return. They refused because their website receipt did not have a bar code. I have contacted my credit card company to dispute the charge. I have pictures. Beware!!
My car battery went dead when I was inside the bank which was luckily next door. We got lucky with the nicest employee there today, Dan. Dan is the man guys! He helped us jump my car off and then checked the battery. Unfortunately it didn’t start after checking the battery but he was super cool and appreciate his efforts. We were able to get my battery out ourselves, walk over to Walmart, walk back over to Auto Zone, fixed it ourselves and left. Dan had to go after helping us originally, and we were not very impressed with the rest of the customer service at the location, otherwise totally a 5 star experience for Dan. A good dude.
The Cedar Park location have always provided me with top notch service. Knowledgeable and thorough. Highly recommend this location.
Excellent service. I went for changing the Battery for my honda car keys, the associate not only changed it by herself but gone out of her way to help me with my other issues in my pressure cooker valve with her other associate gentleman. I would certainly recommend this store for all your needs. Though I needed oil change for my Honda car but they dont do it otherwise I would have done it there. Anyways the overall experience was very pleasant. Thank you AutoZone.
This is the best AutoZone in the area.They are knowledgeable, and unlike other locations, know how to keep employees long term.This location has helped me to find stick parts for vehicles, as well as ordering out of the ordinary parts, from a multi fit hitch receiver to skull novelties such as great shifters, valve stem covers, etc.
My husband who just had major back surgery and came in and asked after replacement of our gas cap.if they reset the check engine light. A simple no would have been fine. However, Dave was extremely rude and hateful all because of a question. We spend alot of money at this location. We will be taking our business elsewhere. Didnt matter that it was not something they do, but, customer service is important. So rude. Never again.
The sales associates were very friendly and helpful. They answered all my questions thoroughly.
Admittedly I havent had to come here in a while but the last time I was here I needed new wiper blades and was so impressed by how friendly the clerk was who even installed them for me. In fact I hate going to auto parts stores because I rarely have positive experiences dealing with the employees but whomever is running this location is doing a great job.
Never have the parts for my American truck in America. We ship here. You come back three week. You pay now. Credit or debt?
Great staff
Awesome customer service! Didnt have the part I needed but they called another store to see if it was in stock without me even asking. Ill return just for the customer service!
Excellent selection and service every time I come here
I appreciate the help from the men there. They were very courteous and got all the parts I needed
I’m always impressed with the service at this store. They remember me, and my cars, and they seem to always be trying to make me want to come to autozone first... so I do!
😎
This AutoZone has the most helpful and knowledgeable people working there!Very friendly and super helpful!
Nice helpful employees will be seeing them for the rest of the brakes
Wonderful staff! The store is always very clean and the staff is so helpful every time I go in.
Good advice, fixed me up
Very helpful staff members who saved me time and money.
Nice clean large Autozone. Wasnt crowded when we went. Very helpful staff.
Very unfriendly customer service...Be Happy your working in the day and time..
I stopped in to dropped off some used oil. They took it no problem.
Super helpful I came in for a new battery the guy set me up and changed it for me
Friendly employee, he even helped me with my purchased.
Got the right auto. Part and put it in. Good story to buy auto needs
Very helpful staff had me back on the road in no time.
Went in for a check engine light that I have spent almost 500$ to fix and in five minutes they had changed a fuse and boom its off and no bad codes found!!!!! Thanks for the great service!!!! Whitestone AutoZone!!!!!
Nice new clean store, other than that its pretty the same as all other AutoZone stores.
Great place. They are always helpful.
The autozone guys are very informative and always willing to help you out.
It was well known experiance to me with all members of auto zone . Respectfull, knowladeg and searches for an answere or an item hard to find needed.clean store . I had on time and the correct part that been told i will, when i order and over nights part from Mr Mike and other helpers at auto zone .
Friendly and fair service, great place for registration inspections!
I like shopping at AutoZone as I think their part warranty is better
The people here were amazingly helpfull
Refusal of service to individual with a disability
Great service and friendly staff. Installed my new battery in minutes with no extra cost.
Totally awesome! They got me what I needed, and it was on special
Convenient & helpful
Personable, friendly & knowledgeable... military vets mostly on the night crew.
They are a LOUSY POS STORE SUPPOSED TO OPEN ON TIME 730 LATE I WENT SOMEWHERE ELSE STAY AWAY BIGGGGGG TIME
They tested my car for free and gave me a solution and the tools to fix it.
Very helpful staff.
Chsnge the battery
Nice store, friendly knowledgeable staff.
Helpful. Friendly
You’re employees need to stop slandering people on social media it is rude and unprofessional and it needs to be corrected. Her name is Kristen
Fast friendly and knowledgeable staff
Always my 1st parts place!
Knowledge & friendly staff
Helpful staff.
They didnt carry even basic fuel line fittings. Advance Auto parts across the street had them though.
Very helpful and professional
Had what I needed as always.
Its ok
Helpful employees
Great service
Lack of staff
If I could leave no star I would. Mitch .S in a striped collared shirt looking like a manager was nothing acting like such. He was no help when day prior I called for my alternator and another manager said No problem bring it in and we can swap it out I even made sure they had one in stock and they did. Now Mitch .S is lying on the phone to his manager or whoever is above him saying I was not willing to talk to the General Manager when those words never were said from my mouth. I even corrected him and said I never said that 3 times as he continuously lies to who he was on the phone with. He was very disrespectful and rude.
Excellent
Very friendly staff