Great reception and very helpful staff. For a parts store they are very knowledgeable of a variety of mechanical issues.

Way better than the Zone alternative! The employee at the counter helped each customer find exactly what they needed even though they were slammed with people trying to do things over the weekend. I can respect the counter guys ability to deal with so many people lining up quickly and efficiently.

They are top of the line part dealership for older model vehicles and know exactly what to order if you go in not knowing

Very knowledgeable staff. Found some quirky bus parts I needed.

Got what I need reasonable prices

Very friendly and knowledgeable staff.

Best in class service, fully stocked store. Walter at the counter made sure I was taken care off.

Called store and no answer.Went in person and was told my tool would be there by 1030.At 1030 I was told first guy was wrong and noon was my time.Sat in parking lot and at noon was told 2 pm.I left without my tool. after wasting most of the day.I contacted their customer service and was told to call a different number.What a joke.

This store is amazing. Their employees are knowledgeable and friendly. They went above and beyond to help me find a part that I couldnt find ANYWHERE else. I highly recommend this location to anyone needing actual customer service.

Great place and people. Like the store and they have all the parts you need.

Loaned me a tool to make repairs at no charge, great.

They are fast in helping you get what you need.

On both trips in one day, the manager assisted me in finding the right fuse and a relay for my 2012 automobile.

Good too long and you have a great personality

Very helpful. Knowledgeable friendly.

So, I received the flyer with all the discounts and I went shopping just to find out that the item i wanted did not make it to the store. One sales man try to help me, even check other stores to see if they have this item available but, told me that this particular item did not make it to any of the stores?????? Man I dont normally buy at this stores brand but I though they deserve a chance. Just to find out i just need to keep buying where I normally buy...... Good luck to you, if try to buy the items that they have on sale!!!

Ordered online for pickup, clerk was quick and knowledgeable.

Has everything I need and service with a smike!

The store manager is very nice!

Customer service is outstanding. Sebastian and Alex went above and beyond to assist with a boat part. We will definitely be a repeat customer for our parts needs.

The service was excellent.Very professional employee quickly got my parts which were high quality and expedited my core return parts. Very neat clean well organized store.

The absolute worst customer service I have ever had!! My husband and I bought a new key fob for my husband’s truck which was $120 dollars. We ordered it and picked it up when it came in. We looked at the directions which only had 2 things(plug in the device and hold the unlock/lock button together to program). After trying it 3 times and it not working I decided to take it back to get another one. When I walked in to ask for another one the guy at the desk asked what I needed. I told him what happened and that I would like to get another one since this one didn’t work and he said “ I’m not trying to offend you but we don’t ever have issues with these and we sell a lot of them so maybe you didn’t do it right” I told him that there is only two things you do and it doesn’t work. He said I would have to come back because he can’t do anything without the manager. I said okay and said that we would be back. Well my husband went up there two days later and before my husband got to the counter he said “oh your the guy with the key fob” which my husband responded “yes, I would like to get another one”. The guy responded and said “no, I’m just going to give you your money back“. My husband said “but I would like to try another one since this one could be a lemon “ and he was just saying “no we are just going to give you your money back” My husband asked him if he was the owner which he wasn’t and said how do you think the owner would feel if they knew you were turning a customer away and telling me that I’m at fault for not being able to make this work! The guy just looked at my husband and finished refunding his money.As my husband turned to leave he was approached by the manager but by this point my husband was so irritated that he just left.I will never shop here again and will definitely tell anyone I know this place is not worth being disrespected and insulted!!

Took old battery in for recycling.

Great store, if they dont have the parts they get them quickly!

Called in, NAPA rep Sebastian helped me find my battery warranty and had one ready to swap when I arrived. Stellar service. 6:49pm

My battery was dead and husband out of town. Howard at NAPA in Cedar Park explained how to change the battery, even told me the wrench and socket sizes I would need! I was able to change it myself with his expert advice. I would say that’s awesome customer service. Highly recommend this store.

Great store. Always have what Im looking for.

Very helpful staff!

This parts store is super well stocked. The guys in there are very helpful, very professional, and very knowledgable.

Friendly staff but pricing is not very competitive compared to other auto part stores. That would include warranty as well.

Easy in and out for wiper blades and fluid.

Very clean, brightly lit, and well organized. I was immediately asked if I needed help finding something. Checkout was fast and easy.

I have been to the store in Cedar Park quite a bit now and have always have had a great experience. Employees all are very knowledgeable and very willing to help. They also do not try and upsell me on something that I do not need.

Very polite and helpful employees. This location is very clean and products are displayed neatly; not leaving you overwhelmed. My go to location now👍

Now my go to auto shop! The gents know what they are talking about.., great (better than the others) stock... a bit further away, but worth the extra mile...

Excellent service. Store very well supplied.I would recommend it to anyone ...Thanks,Mark

Darn good car parts store with friendly folks.

The commercial manager Howard is a really good guy and knows what hes talking about when it comes to vehicle repairs and maintenance

I bought an Echlin Ignition branded ac blower switch for my 96 Suburban from this location, and it worked just as good as the OEM ac delco switch (which is now obsolete). I had already tried another brand from Autozone and Oriellys (they were priced about $12 less), but neither of them worked correctly, so I returned them. I dont mind paying more for the Echlin brand, especially when it works!

Great place to get your vehicle maintenance supplies

Great Service

Great staff with good product offerings and selection available

Great selection, good quality parts, friendly staff.

100% satisfied understandable and patient

Good selection and lower prices than Autozone.

Friendly/ helpful people here

If they dont have it they will get it.

Got me what I need

Got a part

Very good place