Had a nice chip in my windshield and these guys did an amazing job. Cheapest price ($65), but certainly not the cheapest quality of work! They told me it would take 45 minutes to fix - took less than 30! Very, very happy with the end result and the (extremely professional, and courteous) service. GO HERE!
The people here are great. I got my windshield replaced and they did a great job.
Great service and quality of work. Will definitely be bringing all my future glass jobs to these guys.
I had a leaky windshield on my Ford Expedition. It was because of severe rust around the windshield. They did a great job of sealing it off and put in a new windshield. Price was extremely lower than expected.
I took my car to a tint shop to have the rear tint replaced. The tint shop took my car here to replace the whole rear windshield because the tint would not come off,I picked up my car at the tint shop to find the seal had a good half inch crooked gap at the bottom where it was cut to remove the old windshield. They reused the seal they ruined.I went back the next day and showed it to the installation expert. He said wow who did that? When I informed him it was done here I was told what do you expect when you use used parts?Take your business anywhere but here.
I would like to thank Daniel and the Auto Glass Now team for installing my windshield this morning. They were professional and did a great job. I definitely would refer them to anyone and I will using them for all my future glass repairs.Thanks again!
Very reasonable.. Good work. No complaints.
Fast, friendly, quality, and affordable. They replaced my windshield for half the price quoted to me by Safelite. My go to place for auto glass.
Friendly. Got car in. Did good. Wrk. And out. In. Timely. Manner
Absolutely terrible customer service! Scheduled an appointment and wasn’t able to get in for service for a week and a half, I completely understood this due to the recent storm. However, I was told that I had an appointment on Wednesday on first come first serve basis so I got to the store at opening on Wednesday, called late afternoon to check on the status because I hadn’t heard anything. The lady up front rudely told me that if they hadn’t called then it wasn’t done. Ended up picking up my car that evening so it wasn’t left outside with a broken widow/no tarp overnight. Returned Thursday morning at opening and was told it would be done Thursday for sure as there were only 3 cars in front of mine, mind you this was the day after my scheduled appointment. I again called late afternoon to check the status, I was told I was the next car to be fixed and that technicians were staying past close to get caught up and that my car would for sure be done that night and I would be called to pick it up. 8:30pm I still hadn’t gotten a call so decided to drive to the shop. My car was no where to be seen, a delivery guy was able to tell me it was in the shop, however there was no staff at the shop and I hadn’t received a call that it wouldn’t be done that night like I was previously told. So frustrating that they advertise 1 day service but we are on day 3 and my vehicle is still not done and there has been very little communication about the status of my vehicle!
Had a shattered rear windshield. They ordered the window and had me in the next day. Only took about an hour and was the cheapest in Cedar Rapids. I will definitely be going back the next time I need an auto glass repair. Thanks guys!
Got the window fix fast and it was cheap great experience will definitely be back for any window repair
Good work and I would recommend people to go to them
Good price and prompt on time service.
Got a new windshield and it was done when they said it would be done. Good work and good price. This is the 3rd windshield that I have had them do and they have all been good experiences. I will go there again.
Fast, cheaper than safelite!
Thanks Jon for fixing the crack in my windshield. I walked in without an appointment and he was kind enough to squeeze me in during my lunch break. It was fast and he was very polite. Great customer service and very genuine. He could have easily told me he couldn’t as he already had an appointment at the same time. Thanks again for making it work out and being patient with me.
Great service.Great Price.What else can you ask for?
I work for an insurance agency. I had a customer come in w/ a cracked wind shield. I used our glass claims system to pick them as a repair facility. It allowed me to schedule a MOBILE apt. I called AutoGlassNow to confirm they got the details for the claim...the lady who answered the phone (Megan i believe?) was incredibly rude, told me the system did NOT allow me to schedule an apt, when I told her it did and I can send her proof of this. She argued with me about calling the mutual customer to reschedule his repair time...she said they were not doing mobile repairs as of now. I explained that wasnt my fault/issue as the claims system obviously thinks they are. She hung up on me at this point. I sure hope my customer is going to be taken care of. I will NEVER send another customer to this facility if that is the type of service they are receiving.....terrible, rude and unprofessional.
Needed windshield work done right away. Could not have been faster. Best customer service. Best price in town. Thank you guys for great experience.
Very friendly, fast service. Wear a coat in the winter until the windows are fixed it will be very chilly.
Quick and easy to work with. Super reasonable pricing. Told me an hour and half. Took 40 min.
You cant get a quote from them unless you give them all your personal details. very rude cutomer sevice as well.
Professional, friendly staff, amazing value and quick appointment time. I had gotten a few windshield quotes locally and my quote from Auto Glass Now was substantially less. Will return for any future windshield needs. Definitely recommend!!!
Did a good job of replacing a windshield and a more reasonable cost than other providers.
Took a bad rock hit to my Nissan Murano cracking windshield in my line of site. Called every glass shop in Cedar Rapids or tried to anyway. It was hard to talk to a live local person. Called Auto Glass Now at 3:00 and spoke to Linda. She promptly quoted a great price and had me in at 9 A.M. the next morning. The shop was busy and Linda and the installers were hopping. I told the installer to take all the time he needed to do a great job. He said I appreciate that and that he’d do it right the first time. Aprox 1 hour later my Murano windshield was done and we gave it another 1/2 hour to cure before driving home. The windshield looked exactly like the OEM glass with top tint, and shade strip by the rear view mirror. Installer did a good job replacing mirror, satellite antenna and remote start sensor into new glass. 2 thumbs up for excellent service and price.
Quick, friendly, and professional service!Thanks guys, you did an awesome job!!!
Skip Safelite. Just go here instead. I dont really do reviews often, but thought I should here. Honestly, the fact that there were so many positive reviews was suspicious at first. I called in on a Saturday and they got me in on Wednesday. They quoted me for $199 + tax, and thats what I paid. They gave me exactly what I needed, no more and no less. They didnt try to tell me to spend more than 5x the price on OEM glass like Safelite did (after they broke it in the first place).I could tell when I walked in that this wasnt some big nationwide corporate-owned chain. Yeah, its a franchise, but I feel like if you put your own money in to get started, you actually want to be there and put pride into your work. Youre not just hiring any person who applies - when I was looking for jobs, another auto glass company contacted me several times, despite literally no experience in anything car-related. That shouldve been a red flag for me before I let them touch my car to begin with.
The person working the counter was very friendly and helpful. Quoted me on Friday and got me in Monday. It was half the cost of Safelite and the exact same glass that I had previously with all the sun tint and everything. Only took about an hour to complete. Highly recommend.
Lacking in communication but work done was done well and for a reasonable price.
Very easy to work with, made sure to get me the best price. Called them one afternoon and they had me in the next morning. Very fast!
Had a broken front windshield that had a pretty severe crack thru the middle. I was able to call Auto Glass Now to get scheduled the following day and then even we’re able to squeeze me in on a busy schedule. I appreciate them with their prompt response and service. The customer support was amazing as they gave me a competitive rate and had an incredibly fast turn around time.I highly recommend this service for quality product and service and amazing customer service. I will be referring all my friends and family to this company.
The 3 young men working at the time were very nice and keep me up on how things were going. I couldnt believe the price. I would send anyone looking for a new windshield to Auto Glass Now.
This should be the first and only place you need a quote from. They are by far the cheapest place for a windshield replacement, by over $100!!! I was literally left speechless by the quoted price for a new windshield for my truck. And that never happens to me. Lol. So dont waste time with any other company, just start right here and make an appointment. Plus the lady I talked to was awesome! I wish I knew her name so I could blast her all over and get her a raise or bonus. Lol
I had a windshield replaced in February 2020. After 5 weeks, I noticed a crack in the windshield in the bottom right corner. I took it to them and the guy that helped me that his professional experience was that there was a chip in the window and that someone tried to fill it (whatever that means). An interesting dialogue followed where he basically told him in his professional manner, that I was a liar. This business is lacking the ethical value I hold myself too and therefore I will advise you to avoid them like the plague. In over 40 years never needed a window replaced and now 2 in 5 weeks.
I called all around town to get a windshield and these guys were a $100 cheaper for the exact same windshield as everyone else. They also installed it the next day unlike the 5 day wait that I would of had for the other places. They were really nice and respectful. I would happily use them again
Fast service, great price. Over the course of 260000 miles on my vehicle my vehicle in the last 8 years I have had 3 windshields. This one snuck up on me as it was a chip in the black part of the window that I missed. These guys got the window at the price I payed about 6 years ago for my first one, noting my second window was about $60 more than the first. I chalked it up to inflation. I got my first two replaced where I lived before locally, but its good to know that these guys beat the last price now about 3 years from my last window, and I payed less. To top it off these guy had it done in about 90 minutes. I can say I compared this to the big national chain that advertises and has the mobile tracking app, and it was $200 less that them. Highly recommend.
I had an appointment set up that had to be cancelled and they were understanding. I set up my second appointment for Wed. at 330. I got to the shop at 315 the guy said you are a little early we are just finishing up a rear window it wont be long. At 352 my car was still sitting out on the lot, at that time I went to the counter the guy was on the phone. He put the person on hold and asked me whats up. I stated I need my keys. He again asked whats up. I stated I need my keys I have to go. He looked up at the clock, I said its going to take you an hour to do the install and i have an hour drive and I have a meeting I have to be at. The guy got some what upset and nasty during this and stated it would only take us a half hour to install. They have good prices and unfortunately I was not able to use that as I didnt did my windshield installed. It should be noted there were 2 people in front of me and their vehicles werent done yet so who knows when my car would have been taken in. If a business falls behind on appts they should let the customers know what is going on. I would have happily rescheduled and not sat there for 22 minutes for no reason, I am giving them from 315 to 330 for free as i was early. I expected a follow up for the confusion.
Fast and cheap.
Great customer service and price. Would highly recommend.
Great experience. Was worried about an expensive windshield replacement cost and was pleasantly surprised by the quote and finished product. No surprise fees added on the the quote. Overall, highly recommend this shop for any windshield replacement needs!
The crew there are great to deal with, I manage a small fleet, saving nearly $100 per windshield adds up quickly, thanks for bringing the premium quality without the premium price guys!
Fast friendly and VERY affordable! Safelite quoted me $400 higher then these guys for a new windshield. I highly recommend these guys!
Cheap AF, done timely, no issues with install.
Auto glass now provided me with great service! I was so worried that I’d be driving around with a broken window for days or longer in this cold weather but no! They got me in the very next day and already had the glass they needed to replace my window! They were also affordable for me!
Absolutely amazing service! Hopefully Ill never need another window repair but if I do you couldnt pay me to go anywhere else. Highly recommended!!!!
I called on the phone to make an appointment to replace my windshield. This place listed the price to be $100 to $150 less than some others in the Cedar Rapids and Iowa City area. If the wait wasnt so long I would go here. I am sure the wait is because of all the derecho damage,
Best place in town!
Highly recommend them...My bf went in on a Saturday to see if they could fix the issue with his car window, scheduled for 3 days later....was in and out in about a hour!! Wonderful job and great service...will definitely use in the future if needed...
Rear windshiled of my SUV broke and I gave a call to Linda at this location to ask for a quote. She gave me a call back with a great price and next day service offer which in my view deserves five stars. Not only was I treated well, but the window was replaced properly and promptly by John. I would say keep up the good work and keep helping people. I will highly recommend Auto Glass Now for all my friends and family.
This place is awesome. Very good price and service with a smile.
The customer service was fantastic. I had an issue with an appointment an they made it right. Wouldnt go anywhere else.
Great service, Great price, Great People. If you want to save money and get quality service dont waste your time going anywhere else. Best in town by far.
Quality work. Best price we could find in the Corridor.
Fast friendly service at a reasonable price!
After 5 weeks I got a crack in the corner of my windshield. His professional experience notissed a chip in the window that someone tried to fill. Noone touched the truck since I notissed it which I told him. His ethical value certainly doesnt match mine and I will avoid this business like the plague. Too bad 0 stars doent exist.
Excellent service at almost half the cost of other glass repair places I shopped around at. Highly recommend.
They were friendly, clean,and the service was done same day and done very good.I would send friends there
Would NOT recommend. I called and talked to a gal and got a quote for a windshield replacement, when I arrived the gal behind the desk starts yelling at the guys in the back, you need to come out and talk to this lady, you quoted her the wrong price for this windshield she then proceeded to stomp off to the back and then comes back out going on about they quoted you wrong and the price is and we can do it for this plus tax. After witnessing all of this and the way she carried on my thought was I dont want them to touch my vehicle. I left. Very poor way to conduct business on her part. Not to mention when she stood up her pants were undone. Did not want to give one star but you have to so it will post.
Went in on Monday for an estimate and spoke with Lynda. She was very helpful and listened to my silly questions. Scheduled the appointment for Wednesday morning at 9am. I was VERY pleased with the outstanding customer service I received and how well done my new windshield is! She even replaced my tore up wipers! Hopefully I never have to replace another windshield but if I do Auto Glass Now is where I’ll be going again!! 100% HIGHLY RECOMMEND!!
Very helpful at the front desk. Explains everything I needed to know and less expensive then the other places I called. But call the store not their call centers for service.
Linda and Jon were both very helpful. They got my windshield installed and at a quick great price!!!! Would definitely go back !!!!Thanks guys,Corey
The Place To Go! Guys very helpful, waiting area lacks bells and whistles but if that reduces costs Im in! Since they were out of coffee cups I went to Fareway(150 away) and left them a few.
Friendly, helpful and expedient. Excellent with a life time warrenty as long as you own your car.
Great customer serviceCalled one day done the nextFreindly knowledgeable staff.Great price! Best around.I highly recommend Auto Glass Now
I would like to respond to the review below me. I was here during this situation and there are a few things i would like to make clear. the young lady behind the desk first of all is very nice and professional.and she did not have her pants undone she stood up and her fly was undone which she apologized for. I really dont think she knew her fly was open. secondly whoever was in the garage was using power tools hence the yelling as soon as the power tool were shut off they were talking. Thirdly i dont know anything about the pricing but i do know that it was a mistake she did apologize for and try to make up to that women. That lady was upset the cost was more. Mistakes happen. I honestly do not see anything that young lady could have did differently my windshield was installed with zero issue and with the best customer service and price in town!! Thank you!!
Will damage your vehicle(more than just glass work) !!!! Glass is poor quality. Bad customer service. They dont honor their service. I would do zero stars if I could.Never again!
Did a a great job window looks good as new fast and great customer service and experience
Very friendly and helpful staff. Also much less expensive then anywhere else I looked! Very pleased with this service and will definitely use them again and refer to friends!!
Johnthan is very good at what he does.
Windshield cracked on my Subaru and they were able to pencil me in the next day. The service was fantastic and they make sure that you are cared for to the higher standard. The prices are better than any other place in the Cedar Rapids area.
Peggy and the staff were amazing!! I received 2 other estimates for over $1,000.. They replaced my windshield for $330!!! They explained everything and had the windshield replaced in an hour and a half!!
These guys do a very good job, fast service and they are very patient. I’d go to them a million times again!!
Highly recommend! Had a couple rock chips and they fixed them right away without even having an appointment! Great customer service...very pleased!
If you are looking for a lower cost option than Safelite, they can help you out. We have used them 2 separate occasions.
Had my windshield replaced. They did a great job and were very professional. Linda in the office was awesome!
This place is very helpful. They informed me my windshield wipers were broken and willfully took care of it. And not to mention there good price for replacing my windshield. If they get broken again, this is the place Im going too.
Was told we had an appointment for this morning and dropped it off and was told 5 cars were ahead of me (whatever) and when I called to check 5 hours later there were 6 cars ahead of me. Then they were extremely rude about the situation and the gal up front didn’t seem to care at all. Grabbed my keys and took it elsewhere. If I could give it 0 I would
Great customer service. Helpful, friendly, and efficient. Got 3 estimates. They were $100 and $150 cheaper than the other two. Windshield looks great!
Tell me to come in on first come first serve, and then not even look at my car.
Best price in town! When I received my quote my appointment was scheduled next day. Would definitely recommend!
Amazing customer survice! The staff was extremely friendly and welcoming. They went out of their way to provide the best guest expeirence. The repair process was quick and done well at a great price. I was very happy with their service.
Very responsive and caring crew. God bless you all
Great customer service, got work done quickly and good prices. Would highly recommend to go here for any glass replacement or issues.
They do a great job, and windshield price was best in town.
Friendly, works with you, would go back to with no hesitation, and cost less !
Broke more than they fixed. Replaced my rear glass but broke the lift gate button and a lot of the plastic tabs on the interior plastic panel trim. They played coy about not knowing why the lift gate button didnt work upon replacing the glass (it worked before taking it in). I got home took it apart and found they had broken the lift gate button and tried taping it back together. Duh.
Quick and friendly service
Amazing service and pricing!! Well worth the drive down from Waterloo. Highly recommend and very professional.
I had to have my windshield replaced and chose them due to the low price I was quoted. At the first appointment, it was discovered that the replacement windshield they ordered for my vehicle had been chipped during delivery. They explained the situation, showed me the chip and ordered a new one to be installed the next week. They were honest and apologetic even though it wasn’t their fault. Friendly customer service. I will go back if and when the need arises.
Great service, great price, and quick service. I recommend anyone with a shattered window or crack come here. Also Linda is great..
Great customer service, was able to get me in right away. Great price too!
Today was an amazing service that I had in and out!! And awesome customer services!! Thanks so much!
Very nice people to work with. Pleasant experience. Will be back and will recommend the business to others.
Awesome service both times Ive been there!
Both the managers are very knowledgeable and very pleasant to work with. By far the cheapest prices in town with GREAT quality work! Definitely recommend!!!
Great place to get your windshield replaced and the staff are all very friendly!! Great prices!