HUGE PITBULL dog attacked my husband while walking in to get a windshield consultation. Completely unprovoked and bit his hand- could have been a lot worse! Luckily two men were yelling NO at the dog as the dog was running toward my husband. It was the owners dog!!DO NOT GO to Iowa Auto Glass on SW side of Cedar Rapids!! I repeat- choose somewhere else to get auto glass work done. No not take children- I can’t even imagine. Horrible, terrifying experience.This happened August 2021.
The customer is their no 1 priority. They are very kind and professional and take care of everything you need done. Although they were very busy, My windshield was done in record time. They not only replace glass but do a lot of other mechanical work as well. If you need anything else done just ask. I was very satisfied
Honest, reliable, friendly service from these guys, every time. Theyre always a pleasure to deal with, and can usually get the jobs taken care of in a very fast and timely manner.. I would highly recommend them for any of your personal, or commercial auto glass needs... Tell them Arcadia Tire sent you.. Thank you, Jason!
I was very happy they got my windshield repaired so fast and they even found and fixed a problem with my radiator. They gave me a ride to my home and picked me up again. They worked late on a Friday Night so I could have my car back for work on the weekend. Thanks guys.
Installed a new windshield on my car (this is the 2nd time theyve done it for me). I noticed a significant amount of wind noise after the install. Assumed it was just in my head. But upon getting a ton of rain, it started raining into my car through the seal. I got a warranty seal repair ordered (demanded another company) and the new company could tell in 30 seconds that the seal was installed incorrectly. He slid a piece of paper through the windshield into my car... would not use this company again.
If you dont mind poor customer service, no professionalism, an obvious lack of knowledge of repair work, having an unbelievably unacceptable 1st attempt at replacement, 2nd replacement better but then I had to finish assembly of parts they removed and did not reassemble. If you dont mind that then I would still suggest you DO NOT go there for ANY repair work!
Called this guy and he was a rude s.o.b. will never go here ever. Where are all the $99.00 windshields everyone is advertising?
Avoid. Terrible communication. Took them 2 months to NOT fix my glass and bodywork damage. Eventually had to move to a different shop. If you need work done in anything resembling quickly, I would go elsewhere.For context, Ive previously had a shop that forgot to screw one of my wheels back on my car. This shop is worse than that shop. If you place any value on your vehicle, or your time, go to any other shop. I would recommend Golden Hammer. I had my car scheduled to be fixed within 4 days.UPDATE: This joke of a shop seems to have gotten rid of their facebook page in reaction to my bad reviews. If you have the misfortune of working with a man named Jason, who also seems to operate as Jasons Motor Carrier or something similar, dont be fooled. DO NOT DO BUSINESS WITH THEM if you want your vehicle fixed competently.
Worst place I have ever been, replaced my windshield then scratched and chipped my paint above the windshield.Took a month or more for them to fix the paint looks bad didnt blend the paint in to get it to match and didnt fix the chips so you can still see them. In the process of fixing the paint above the windshield they somehow scratched up the hood of my truck. Not sure if they were sitting or standing on it while working on it. Very unprofessional place looks like a pit cars in pieces all over the lot.
Highly satisfied customer! Thank you for the great, quick and reasonably priced service!
I went here when I accidentally broke the back window on my minivan right before a trip I was supposed to take to northern Michigan. I got ahold of Iowa auto glass and they were able to install my new glass the next day. They did a great job and the price was a lot cheaper than Safelite. They cleaned up my van and they even cleaned up the garage. very nice job and I will definitely use them again. I see there were a few negative reviews on this website so I was skeptical at first. However everything turned out better than I could have expected and I saved money which is always a plus. 👍👍
This was the most unorganized dirty shop Ive ever seen I had to do half the work and still charged me full price. I would strongly recommend going anywhere but this place.
Worst company Ive ever dealt with period. They had a guy come out to replace a windshield on my truck, didnt know what he was doing at all, 5 hours later all he had accomplished was 2 broken windshields. Luckily my truck company had another, so I had to buy one from my company which end up putting it in for me. I paid them in advance because it was after hours $300+. Now Ive being trying to reach them since November because I dont live in the area and I cant get an answer. Yall owe me money because I didnt use your glass because your technician broke it and he didnt even put it in. Then the one time the owner (Jason) did pick up was when he told me not to call his phone again, the same phone he used to set everything up. I do not recommend anyone to use this company.
Great customer service!
O ly place Ill go. Very professional and quick. There glass tech is a handsome fella.
This is the worst Glass Company around. They were hired by my insurance company to replace the windshield on my Class A motorhome. I took it in when requested and within an hour I received a call the they had the wrong molding and it would be a day before they had it. Ok No Problem. Then I received another call telling me the windshield had been replaced before and whoever changed it damaged the mounting area of the windshield that they had to repair before they could install the new one. I just said OK. Now I will tell you that when I dropped off the motorhome it had the original windshield in it. All the manufacture labels including the bar coded label for the engine were on it and they are not removable. I highly doubt the manufacturer let it go out the door with damaged windshield mounting ares. When they finished it I let them know I would not be there before they closed no problem. It was dark and I could not see it very well so I took it home in the morning I looked at it and the rubber molding was falling out and was not flat very wrinkled going around the corners and where the one section of the molding was falling out they had left green masking tape under it. The seam where the two ends come together was nowhere even close to a good joint it was very crooked. I called Iowa Glass and they told me they expected to hear from me and they could fix it and make it right. It also appears that they hit their building with my passenger side mirror and scratched it as well as the lower front fender area on the drivers side. They had big chips in the painted fiberglass on the top of the windshield. If I could rate minus 100 I would
The worst!!! You are so stupid if you use this one. Use safelite autoglass... This guy farmed the job out over a week ago, charged me 350.00 and didnt have the molding which he tried to charge 170.00 more saying the part was obsolete had to order it from CA which still isnt here a week o. No communication his response is dude!! Dont call us well call you, safelite will be here within thirty minutes, thats how pros should do it. This guy is a fraud.
Excellent service. Friendly staff.
Work was done fine.
Excellent work