I was referred to Reliable Glass through my insurance. She told me they would give me a really good deal and she was right! The customer service gal, Katie, did a great job getting me scheduled right away and was very professional & friendly, which is hard to come by these days, so I really appreciate the awesome customer service she provided. The tech Gary arrived when he said he would and was also very courteous and fast at getting the job done. He also went into some details about what he did, which is something I really appreciate since I dont know anything about glass repairs. Thanks Reliable Glass! Got you in my contacts for the future.

I cannot thank them enough. I was getting ready to pull into the parking space to get my windshield replaced, my car accelerated so badly that I hit the wall. They immediately helped me and treated me like family. Thanks so much. I will be your client for life

I rarely give 5 Stars, however, Reliable Glass earned every one of them!This was by far the best windshield replacement service that I have had since moving to Arizona twenty years ago. When I called to schedule an appoint, the office staff was respectful, courteous and efficient. When I called back the day before my service to clarify their previous instructions a different office person was patient and explained the process again. Finally, the icing on the cake was Jose! The most courteous and customer service oriented person of all. He was friendly and gave clear and concise instructions on how to treat the new windshield and why. Thank You Reliable Glass! You have lived up to your name. Sylvia

Dealing with Reliable Glass was one of the best experiences we have had on a broken windshield.. very knowledgeable and incredibly helpful and yes Im talking about you Sylvia!!! you were so kind and honest to us on replacing a rental car windshield that was hit by a huge rock that came off a rock truck on the 101!! Good lord what a scary situation..but you were very helpful we appreciate this so much!! we HIGHLY RECOMMEND THIS COMPANY for their time and attention to detail

I am VERY pleased with the work by Reliable Glass. They were early and prompt. The technician Nate was professional and pleasant and thorough and helped me navigate a bill that was higher than I expected. The office staff Sylvia was extremely helpful regarding the bill. This company still prioritizes customer service and they earned my business for future glass needs our home or vehicles based on how my experience went from booking to payment on our two vehicles windshields. (and they have free chip repair for 1 year!).

I have got to say JJ was way above and beyond! First, he called 10 min out and was running early. I asked them at the shop to let him come, as long as I was notified. So he arrived 15 min early and was almost too cheerful for the hot day at noon. I could watch from my balcony and he did not dawdle, each trip back and forth to the truck was a necessary action, he was cool. When done, he gestured for me to come down. ALL of the insurance and scheduling which did take a few days, but I did not have an unsafe crack... yet, was handled by Reliable. He gave me the warranty, was concise in the aftercare instructions, and I was REALLY pleased.I tried to start my engine and it did not go. I had an issue I was aware of, but the simple solution did not work, He turned around and pulled in next to me and with my cables, jumped me! He was even off the clock and done for the day!! I went to my mechanic directly, did not change or get my purse. He told me to text him when I was done. THAT WAS SO ABOVE AND BEYOND!I tried a couple of places and settled on Reliable because it had MORE reviews and higher ratings than the others I was given. HECK yes, I will call them again and I recommend them without reservation.

Andres was so friendly, professional, and also helpful through the whole process of scheduling and waiting on the phone with our insurance company. We have an appointment tomorrow to get our windshield replaced. So excited for then. Thanks for making our day a bit less stressful!

I called in earlier in the week for a home window replacement. I used your company in Jan 2020 and the experience was wonderful so I figure I would go through you all again. Last year experience was wonderful as my wife was 8 months pregnant at the time and I had a 2 year old and we could not get all the glass out and the response was amazing. This experience was the complete opposite. I got a rough quote based on measuring the window early in the week and had an appointment the next day which I thought was going to be replacing the window which I was fine with it as I was able to seal the window off and the rep agreed with me as well. They said they would “squeeze” me into tomorrow schedule and get that fixed. The technician came out and he was here last year as well. This time though I almost felt second class. They said they were behind schedule and it would have to be later in the week to repair and I would get a quote and phone call later on in the week. Why did they not tell me on the phone it was just going to be a measurement? I never received a quote or a call to reschedule so called around and had another company come take care of it. I am giving a 3 star review based off both experiences.

The Reliable Glass technician Kyle Murphy is with out a doubt the best I have even encountered. The man was very professional, courteous and his knowledge was what makes Reliable Glass who they are as a company. I highly recommend this company. Do your self a favor and do not get caught up in any of the other Glass replacement companies commercial and get sold on a name or how good their TV adds are.Reliable Glass is the company to go with and they back there work 100%

Highly recommend this place! Changing my windshield very fast only half hour and professionally. Awesome service. The technician is JJ, he is very nice and professional. I have lots of stickers and a camera on my windshield, Im very satisfied he helped me put all the things back in the right place with my new windshield. Thank you and I 100% recommend Reliable Glass and JJ. 👍🏼👍🏼👍🏼👍🏼👍🏼

Steve showed up and did an exceptional job. Best work, best price... my car window. Thank you. Dave Chandler

John did a great job in replace my clients window. I Very appreciated his professionalism and efficiency. Highly recommend.

Great service. Reliable Glass was courteous and on time. From booking the call (and working through the insurance for me) through fixing the rock chip on my windshield - they are fantastic. Thank you for making this an easy fix!

While traveling cross country a rock chipped my windshield...on a rental!!I stopped in Phoenix and contacted Reliable Glass. Janelle answered my call and Lawrence did the repair. Both were professional, helpful and very friendly. I highly recommend Reliable Glass for all your glass needs. They provide the best service in Arizona...hands down!!

3/4/21Needed a windshield replacement for a 2013 Benz that I would be paying for myself. Reliable was the medium price of the estimates for the windshield which needed glass with sensors. Great tech did the replacement quickly and on time. Gets better. Ten days later I noticed a windshield defect. They responded quickly and replaced the windshield again without any hesitation or hassle. I will use Reliable for all future needs.

Ive worked with Ginny Davis, the customer service representative several times & also referred some of my clients over & has given exceptional customer service. I highly recommend Reliable Glass for a professional experience & a job well done!

Arrived early & did a very professional job.Highly recommend!

After the window had been shattered by a break-in - JJ came and repaired it quickly. He was professional, on time, informative, and removed all signs of the incident. Looks fantastic! Cant be happier with JJ and Reliable.

They did a great job replacing our drivers side window.

This company goes above and beyond my expectations of service. I will only use them for all my auto glass replacement/repair needs! Simply the best!

Awesome, the office is terrific and fast.

Came out same day within a couple of hours. Love the service.

Reliable Glass services the 100+ trucks for the company I work for. They are always friendly and professional when they show up at our business and do a great job. They will also will meet with our employees at their homes if that is more convenient. So when I had to replace the windshield on my personal vehicle, I had no reservations about calling them. They were even one of the 3 companies my auto insurance recommend. This is the second windshield I have had to replace this year and I take it to the Chandler location to have it done because of the sensors that have to be recalibrated. The staff there are just as friendly and professional as those in the field. Couple of the techs even recognized me from my work and gave friendly hello, good to see you.

I called Janelle at RELIABLE Glass without notice because one of my semi tractors was headed to FedEx to pick up a load when the driver side window shattered. She called her technician and had the glass, and repaired the window in no time. Thanks for you hard work an service in a pinch. Jacque O.

Ive used them several times and they are always great!! Wouldnt use anyone else.

My mom recommended them because she knows someone who works here so I figured I would use them Gus was an hour late to our scheduled appointment but since I needed my windshield replaced I had no choice but to wait he was friendly though and quick however since he replaced my window I have been getting invoices the first one was literally 4 months later and I received another last week threatening to take me to collections which upset me so again I called to speak to someone about because I don’t need a collection agency calling me about something that has been paid already literally the day of service. Probably won’t recommend because it was passed on to one rep to another and each time I had to explain the situation.

Deonte Harrington is the tech that repaired a chip in my windshield. Deonte displayed amazing customer service as well as professionalism. He texted me in the morning to give me a time window for the repair which ended up conflicting with my wife’s treatment schedule. I asked if he would be willing to meet me at a different location than the one I previously provided. I assumed he’d tell me that I need to contact the office to reschedule but instead, he told me he’d meet me at new location and take care of it there. It’s great policy to let these techs make calls from the field so kudos to management. He was very professional & friendly. 15 minutes later, the chips were gone! Thanks Deonte!!

I really appreciated the service we received from Reliable glass. It started when I called and talked with Beth. Sweet as can be. Schedule and appointment and Steve showed up right on time. Fast courteous and professional service on our 18yr old Saturn. Thanks you!! -Jim & Amy P

I met this company through an insurance claim back it May. The guy that responded to my house was very professional and completed the work in a timely manner. He thoroughly explained the warranty. Now fast forward to two months later, my rear window is blown out in a dust storm. I call the insurance company and this time, they referred me to a different well known company, but said I had the choice. Since I was so happy the first time, I chose to use Reliable again and was completely satisfied once again. Another professional employee came out and was a great representative of the company.Hopefully I don’t have to call on them again, but if I need auto glass again, Reliable is the one!

Service was scheduled promptly. Will was friendly, professional, and completed the service in no time!

I was told it would be a couple hours but my windshield was replaced quicker than expected! I was able to wait on-site in their lounge area. Very Professional and courteous.

Fit me in same day. Both customer service and the tech were great to deal with. I recommend.

I have had over 300 vehicles and probably had to replace 40 windshields, this is the best company at providing the full package, great service, to handle the scheduling and the installation

Great atmosphere but the food is so-so. Nothing special.

Great place for rock chip repair. They come to your house.

Amazing quality. Amazing service. Super friendly and helpful staff! Would definitely recommend.

Lower cash price than the competition! Like windshield $1900 at dealer, $280 from Reliable

These guys know windshields!Amazing service!!!

The absolute best

This company is nothing but exceeded my expectations! From the friendly receptionist taking my phone call to schedule my appointment...to the guy that came and replaced my windshield. Everybody from this company is nice, friendly, professional. I was given a courtesy call the day of the service to provide a window time of when he would be there...and he actually came early which was awesome! My windshield was changed within 30 mins and I was given information on how to safely take care of it for the 1st few days as well as all information on who to call if I had any questions. This company truly lives up to its name as Reliable. If you are looking for a company to replace your windshield...look no further because this company will exceed every single one of your expectations!!

Our windshield installer was Scott and the office contact was Beth and they were both very helpful. We will definitely refer Reliable Glass to family and friends

Unfortunately,. Ive had to use them several times over the past few months. They always can schedule within a day or two and do good work

My technician, Gary N., was amazing! The job was done very well and he made sure I knew how to take care of my new windshield post-replacement. The receptionist was also very upbeat, kind, and helpful. Thanks Reliable Glass!!

Good prices and fast service couldnt ask for more.would highly recommend

Not all glass is the same. Reliable Auto Glass I have been using for over 10 years. Great customer service!

Fast and did a fantastic job

I recommend this glass company to all my friends and family. They do an awesome job with auto glass and home glass. I use them all the time for my windshield repairs, with chip repairs to replacement. I first started using them last year for a few chip repairs and a few months ago I had to replace my windshield. They do excellent work and very professional. I had another chip on my windshield and again they did a great job, I cant even notice it anymore. They also do home glass too, I recommended them to my mother and they replaced one her window glass. She said they did an excellent job ans also gave her a new sun screen too.

Business door was broken, they replaced it within 4 hours of calling great service and she took care of us!

Amazing! Cannot say enough good things about this company. LOVE THEM

Clean, professional, on time service! These guys know glass!

I am very satisfied with my window replacement..he was knowledgeable and quick. Reliable messed up on the appt but made it right in a hurry. I will use them if I need any glass help from now on!!

Reliable is the best! They did a chip repair for me, in and out in less than 20 minutes with great customer service! Highly recommend these folks!

Employees do not know how to drive. Driver in car with license plate CJ-59679 almost caused an accident by cutting across 3 lanes, no blinker, during a red light, and with incoming cars on 35th and cactus. Then wants to get out to act tough while driving a work vehicle. Pathetic display.**In Response to reply :I called 3 times right after it occurred and I called 911 and filed a report. This technician could have cost your company thousands in a lawsuit. Disgusting.

I had Steve out at my house this morning. He was here bright and early and got things done. He even noticed that his vehicle was blocking my trashcans which were about to be picked up so he took it upon himself to go and move them to a more accessible location so the dumb truck didnt leave me high and dry. You dont see that kind of consideration or customer service very often. Will be having any future glass work done through here, solely because of Steve with the epic beard.

I absolutely love reliable glass!! They are incredible!! Thank you so much JJ for doing an amazing job on replacing my windshield. Not only was the windshield replacement fantastic their entire team was incredible, accommodating, pleasant and thorough. I would give them 10 stars if I could. I highly recommend them!I even had a last minute reschedule due to work and they were so accommodating, they got me rescheduled and my windshield replaced within the same week. They made me feel like family. I can’t say enough about how much I value and appreciate this company. If your looking for windshield replacement look no further!

A 5-star rating for a 5-star company. You guys rock. Reliable went above and beyond my expectations for a window replacement company. Hats off to JJ who did the final repairs with such professionalism and sincerity. Needless to say- Ill be telling my family and friends about this great company. Thanks Reliable!

Steve showed up when he a aid he would and did a quick professional job!

In time explain what we was going to do. Very happy with job done !!!!!

Our experience with Reliable Glass was great. John, our installer, was very professional and fast. The office staff scheduled the time frame for the installation which was kept exactly. The finished product is beautiful. The warranty terms are long term and inclusive. Overall, a very pleasant experience.

Best Glass Repair in the West!! I recommend this company for many reasons but mostly because of the owners commitment to complete glass repair no matter what the situation! What was initially an unfortunate experience turned memorable when my Porsche Panamera side window glass cracked. Because its a special edition, finding a replacement from the dealer or salvage was more challenging then finding a sale on Gucci handbags!! You can imagine. But then the owner and his tech Lawrence made everything a dream. The project wasnt complete for months because it took awhile to find the correct size but they kept us updated and made sure that everything got repaired. I also received a loaner car for a short while during the initial repair attempt. Its obvious that Reliable lost money on my job for which I was sad but it also was a gift to know that companies care about doing a job well done and are indeed reliable! Thankful for the entire team who recovered this project!

I drive a lot so a dependable mechanic and glass company are crucial. (I go through a windshield every 6-8 months.) Also since my car is my office, a company that can work with me is a plus.Reliable called me ahead of our schedule to confirm we are still on, called me the morning of the install with the mechanics schedule and kept in touch during the day. Oh, they also did a great job in the install.on a side note, my Dad retired from Safe-lite glass after 25+ years so I got to see what a professional company can be. Reliable gets it right. Thanks Girls (And guys).

This was my first time using Reliable Auto Glass to fix 5 chips in my truck windshield. The surface and timeliness was excellent! I would highly recommend this company.

Lorraine and her team are great! I have used them multiple times for my car glass replacement. I also used them to replace some broken windows at my office and they did not disappoint. Fair pricing. Great service. And they made it so easy to get scheduled!

I had a great experience getting my truck windshield replaced the other day. Ginny Davis made the whole experience painless to start, and the technician, Steve Avila, was quick, efficient, and gave me the kind of customer service that I prefer. Considering the number of miles I drive, I’m sure I’ll be using them again soon! Thank you so much.

The excellent service I received from Reliable Auto Glass has inspired me to write my first review on Google. From the moment I called the office, the nice lady who answered the phone (Jennifer) was very friendly and professional and had a tech dispatched to my apartment in just a few short minutes. Was a very easy process to have a tech sent out to my apartment, was awesome not having to drive to their shop and having a tech come to me at no extra charge. The tech who came out to repair the crack on my windshield, (Deonte) was a very nice young man who went above and beyond to provide excellent service and did fantastic job of filling in the crack on my windshield. He filled it in quite nicely, you can hardly even tell there was a crack there. Very impressed with his work and this company! I will recommend Reliable Glass to everyone I know! Thank you for a fantastic experience!

I had an incredible experience with Reliable Auto Glass. From Ginny in sales to my installer (sorry I forgot your name!). I was most impressed with the communication and speed with which the entire team operated. I simply put an email inquiry in to Ginny and in no time had a call to schedule my replacement. The best part was they came right to my workplace and got it done within my limited time parameters. The windshield looks great! Thank you to Ginny and everyone at Reliable Auto Glass!

Great customer service. I called them on some questions I had on a classic car a 1941 Hudson Coupe. They said they would get back with me which they did that Same Day within an hour. Also I had Daryl and another gentleman named Frank come out work on my Hudson and put the back glass in and the quarter glass in with original rubber they did a great job very professional very easy-going guys to talk to totally appreciate their work.

They were professional on the phone and were able to work with my schedule and replace my windshield without me present. They also went over the bill before they came so I had no surprises on my bill. I would recommend this company.

This company was very flexible, working into my schedule. John came to our home on time and fixed the windshield in our driveway. He was professional and courteous. Excellent service at a reasonable price. I would highly recommend Reliable Glass!

We have been using Reliable for around ten years now. Whether from construction on 347 during the expansion or squeeze-fired rocks on the highway, they have always been prompt, professional and courteous.They not only take the time to conscientiously (and efficiently) do the work, but they will explain all facets of the process. Their professionalism is top notch, and they use OE (Original Equipment) materials and very effective techniques. We have NEVER had a problem or required a re-visit on any of their work, which is rare.Unless we move to a location that they dont service, no one else will touch our cars...

My experience with Reliable Glass was suburb. I called in the morning and received same day service a few hours later. The phone representative was very pleasant, and the repair technician was very punctual, professional, and kind. It was a joy to work with a company that was relationship oriented. It felt like I was working with a close friend helping me in a time of need. Thank you Reliable Glass!

My experience 02/11/2014 with Reliable Auto Glass was Excellent! Ginny, our field rep., took care of all arrangements and my windshield was replaced in our parking lot, while I was working! The installation is tight, squeaky clean and the glass is perfect, with a One Year Warranty. At a very affordable price! I give all the Professional at Team Reliable Auto Glass the highest rating possible. Thank you very very much.

This is the second time I have used Reliable Auto Glass. They are punctual, flexible, and helpful. From the moment I called their shop to the time the technician finished, nothing but amazing. Thank you so much!

Wonderful, all done fast and easy rep was spectacular!

I recommend Reliable Glass to everyone. The service was professional and outstanding from start to finish. The first of four, to call me back and setup time and date to measure the three windows for a free estimate. Raberta worked within my tight budget when she called me with the estimate and gave the best price. Raul who did the measuring, come back to replace the glass, (one old window gave him a very difficult time). He was on time, polite, friendly, and did top quality work. He also gave me cost effective suggestions on other projects. I will absolutely use your service again if need.

I would recommend Reliable Glass to anyone! The service was excellent starting with the phone call to get a price quote and schedule the job, to the completion of the install and warranty provided. The technician, Lawrence, was on time and polite and friendly, and did top quality work! I will absolutely use your service and product again.Thank you Reliable Glass!

I have used Reliable Auto Glass for the past 3 broken windshields my family has had. Each time, their service has been fantastic. They are extremely prompt, courteous, and professional. I have started using them in other glass needs; windows etc because I know I am getting great pricing and the service is awesome.I would never hesitate to recommend Reliable; they are the best!

We had a great experience with Reliable Glass. We will absolutely use them again. Our technician was amazing and came over to my work and replaced window shield. Thank you. Denman Family

Amazing Glass COMPANY!! From the first person you speak with, to your installer, even the people in the background are just awesome people to work with! A+++ rated company right here! Thank you Jenn, John, and Matt for a great first experience with you guys! I will continue to refer all my business to you!

Excellent service! I have used Reliable Glass several times for chip and complete glass repair. Ive been impressed with the quality of the glass they install, and also the workmanship of their technicians.More importantly, they show up when they are supposed to!Highly recommended if you want the job done right.

Wonderful service and customer care department

Absolutely recommend this glass company. Courteous and quick perfect services.

Roberta was very pleasant to talk to on the phone, when I was making arrangements to have the windshield replaced.The service technician called me 2 hours before he arrived, to give me an idea when hed be there.When I got home from work, our case window was replaced. The receipt was on the front seat and everything was good!

Reliable glass stand by its name. Family ran business. They took me in the same day to fix a rubber strip on my windshield. I Wil definitely come back.

I had my windshield replaced two weeks ago and my experience was great! I called on a Tuesday and my window was replaced by Thursday. Im very limited on time so the fact that came out and replaced it while I was at work was amazing! The tec who helped me was very courteous and professional. Ginny and her team are the best! I will definitely continue to use and recommend Reliable Glass!

Reliable glass did a great job with my new car window replacement. Joe was on time, professional, and did great work. I would highly recommend them for any of your car glass needs. Thank you

While the glass installation was done satisfactorily, we were requested to bring in our vehicle to their location because they said a camera re-alignment were necessary. So I made the trek from Gilbert to their very west Chandler location during rush hour. I was provided a Lyft ride home where I accidently left my glasses case in the car. Lyft had provided a phone number to call, but since I hadnt scheduled the ride, I couldnt reach the driver. I asked Reliable to go to bat for me, which I believe they did. When I got back to pick up my car, I was told that the camera alignment wasnt actually necessary for my car. To the trip to and from, the lost glasses, never needed to happen if Reliable had only done their research. Im not blaming them for my forgetting my glasses, but Lyft was their contractor and they didnt come through for me. So Im out $400 for new glasses and a wasted buch of travel, and a waste of my day. All could have been avoided had Reliable been on their game.

They were such a great experience after having my huge tinted window shatter everywhere. They vacuumed out the glass and swept up the driveway where it had covered the area. Replaced it quickly and gave great instructions (which no other company has ever done for us before) and were polite and professional. I absolutely would recommend them to anyone and will use them again if the need arises. From setting the appointment to the very end - they were great.

Initiated my inquiry with Angela having met her at a networking meeting. My rear window suddenly shattered as we tried to close the hatch. She was able to get me a great price and someone out the same day to replace it. She put me in touch with the girls in the office who were also very friendly and helpful. Jacob came out to do the job and was fast and friendly as well as informative of how the process would go. Im very happy with the service we received from the team at Reliable Glass. More importantly, we helped support another local business. Thank you for all your help.

On average, I seem to get my windshield cracked by flying debris on the highway once a year. Ive tried a number of glass companies over the years and Reliable Glass is exactly what their name implies. Reliable has always sent professional installers that get the job done quickly at a fair price. From scheduling, appointment confirmation to installation this company leads with customer service and it shows; a welcome change from some of the fly-by-night operations Ive dealt with in the past. Reliable Glass is my go to glass company and Ive recommended them many, many times to friends and family.

Great job! We live down a long dirt road, and have had Reliable here 3 times! The little car we drive has a sloped hood and not very far off the ground. We appreciate your quick service, and the friendly attitude of your girl on the phone. Would recommend you to anyone.

The staff is excellent!

I highly recommend Reliable Glass. In property management, we need to get things done in a timely manner, at a reasonable price not to mention trust who is entering the home. I know I can depend on Reliable Glass to do just that. They have execellent service, very knowledgeable & professional. I know when I call Reliable Glass the job will get done right!

I had great service from the scheduler Jenn, and the installer Curtis. I had to change the time the day before and they were very helpful. The installer called ahead to confirm the time and did a great job replacing my windshield. Would recommend Reliable Glass to anyone.

My windshield had a major crack after being hit by a rock on the freeway so I scheduled an appointment with Reliable Glass. JJ Wishon came out to help me this morning and it was hands down the best experience I have ever had with a car repair. He texted me to say he was about 45 minutes out and that he would let me know when he was there. He called when he arrived and had the most cheerful and helpful attitude. He finished the job extremely quickly and it was very well done. As a female college student, I was so grateful to interact with such a polite and respectful employee. JJ absolutely deserves a promotion or some sort of acknowledgment from the company for his great work. If you ever need service on your vehicle, I highly recommend that you request him.

Reliable Glass has replaced two windshields for us. In each case the service was timely and done in a professional manner. The technicians are knowledgeable and personable in our experience

I called asking for a windshield replacement service 2 days in advance, the ladies seemed clueless sorry to say. I spoke to someone who hung up on me then the next lady I spoke with said they had nothing available, I asked when can you replace? she stuttered as if she wanted to say never...Will never call this place, they were nice but not helpful at all.

Every time I contact them to refer a customer to them the person who answers the phone is always very friendly. Since their customer service was so great, I decided to use them myself. As usual, scheduling was simple. They came to my office the next day. The installer was prompt, very professional, and did a great job. My windshield has lasted longer than the last 2 Ive had from another company! I will definitely continue to use them and refer clients to them.

Excellent experience all around. Easy to set up an appointment based on my calendar constraints. Showed up at the right place at the right time. Excellent workmanship. Couldnt be happier. HIGHLY recommended!!

So simple and easy! They called before they came, were professional, and we have had no complications with our windshield. Gary was very friendly and did the job well! We appreciate the great service.