I recently had shirts made for an event, I brought my own shirts ( I had purchased them off Amazon in bulk, and they were still in the package when I dropped them off) and the company assisted with the logo design. I was on a bit of a time crunch with only 12 business days before I absolutely had to pick them up, and the shirts were finished 4 days before my event. The timing was great! However, when I took the shirts out to check them, four of them had holes below where the logo was.(I should have checked the shirts out before I left but as you can guess I did not). I contacted the store via email and spoke with the the lady (Melissa) who initially assisted and continued to assist me through the process. She said the embroider had mentioned the holes but figured there was nothing they could do since I had a strict deadline and that it wasn’t their product. She then said the embroider said they were like that when they came out of the bag. She offered to sew new ones for me at no charge but at least I’d have them for the event.The issue I have is they could have mentioned this to me when I had contacted them the previous Friday before they were finished, and asked if the shirts would be ready on time. Or even just mention it when they were picked up (my significant other picked them up for me, but again a slight mention would have been nice rather then the surprise of seeing the holes when I unfolded the shirts). It was clear on the shirts that something had snagged them causing the holes, as it was right below the embroidery it self. Again, this was on four of the shirts but as i unfolded all of the shirts you could see where they had been fixed to the machine for the embroidery process. I was not expecting the embroidery to be cheap by any means but if I’m spending over 400 dollars for the embroidery alone and providing the product, I expect a little more professionalism and courtesy.
Upon entering, great options to choose from for your wants and needs. They also offer embroidery, custom designs to certain needs and extent.
They have been very helpful at providing suggestions and being patient as I set up a new business. I love the design for my t-shirts and polos. Im excited to continue working with them.
I just wanted a few shirts made. They were happy to oblige. Shout-out to Eddie, for understanding exactly what I wanted. I was in and out of the shop in less than half an hour. Eddie emailed my proofs before I even got home. Im very happy. I cant wait for my shirts. I will be a return customer!
Logowear Express is a phenomenal screen printing company that provides great customer service and the highest quality you are asking for. Over the years I have been able to do business with them successfully and efficiently with no problems at all. They put in effort to getting exactly what you need at the best quality possible. Overall with reasonable costs and efficient services, Logowear Express is the place to go.
I have been doing business with Logo Wear Express and Rick Parker for the last 4 years, they are by far the best marketing solution I have found for my business. The embroidery and silk screening for my shirts is the highest quality I have ever seen. The staff is very professional and friendly and knew exactly what I was looking for, they created my artwork onsite and have my orders completed ahead of schedule. I have not found another company that has a better selection of marketing tools in Arizona.
The staff is very helpful and knowledgeable . I had polo shirts embroidered for the law firm I manage and they turned out great! They took our logo and scaled it down just a little and their suggestions along with the high quality shirt made for a very professional looking shirt that looks great on everyone at our office.
Fantastic customer service! Melissa has been so helpful with all our crazy requests. Their work is amazing and so quick!
We were looking for logo wear for our business and the designers and staff at LogoWear Express were awesome! They were professional, knowledgeable and we love all our shirts! Love this company and will use them again and again for all our orders.
We have used Logowear Express for trade shows wear for the last couple of years. They are always super helpful and on time. We have been very happy with the products and would recommend them to other business.
We are looking to get a template set up with our business name to enable office staff to take their work shirts and have our name put on them. I have called around to 5 other embroidery shops to get a quote on the set up fee and a cost per item and Logowear Express was the only place that could not give me a cost for the set up. Eddie asked for my email address and said that he could email me a quote. I explained to Eddie that we are not looking to create a logo, we would just like our office name set up. It was evident that Eddie was not sure how to quote our very medial task, but was not willing to go the extra mile to help me figure it out. I expressed my disappointment and confusion, but it was very clear that Eddie had no interest in getting our business or working with us.
Rick and his team made tshirts for our tennis tournaments. They were terrific quality and the design was amazing. They are so great to work with.
As an owner of a marketing company I take great pride on what partners I refer my clients to. When I recently sent them a customer of mine to get some shirts done I knew I made the right decision. Especially when I get a text like this one. Thanks Logowear!
The screen print quality is great and they are attentive to detail. Orders are ready on time and complete. Staff is very helpful and courteous.
Even though Eddie was not able to help me, with an outside of the box order, he was gracious enough to give me a referral. Great customer service!
Excellent customer service. Impeccable finishing product. Overall great experience. Highly recommend.
Love the staff and designers at Logowear. They have always delivered items on-time and their work is superior to the other places I have been.
Great quality, great service.
Logowear express has delivered high quality product and excellent customer service to me since last year, very reliable and easy I highly recommend Logowear to anyone.
Excellent Experience and Products with this vendor. They helped to produce a great team wear product for our staff.
Great company! Great people! Always friendly and knowledgeable and make placing orders easy!
I have been using logowear express since Ive been in business. They have taken care of all my needs from hats and T-shirts to Saftey Vests even business cards! I would recommend logowear express for anything you need printed. They are a very friendly and knowledgeable team.
Ive had great service as well as great product, great looking shirts!
Exceptional customer service and products, Logowear comes highly recommended!
Excellent service! Quick and reliable!
If you are looking for a place to make your apparel vision come to life, this is the place to go! The staff rocks!
Excellent Quality