Very nice, professional, and on point. The owner walked down to my job as we were close to the business, picked up my car. He brought back my vehicle repaired, reinstalled all of the cameras a hour later. I will 100% use them if needed in the future and will highly recommend to anyone.
I used Charleston Auto Glass after a rock left a large crack in my windshield. Chris and Adam were on time, so nice and professional and replaced my windshield efficiently! Would recommend to anyone
Awesome customer service and very quick service! Highly recommend. They replaced our windshield in our company vehicle within 24 hours of calling. The entire process went smoothly. Thank you Chris and Adam!! Karen @ ESPM Vacation Rentals
I don’t know what it is about Charleston, but I’ve had to fix my windshield twice since moving here. I chose Charleston Auto Glass this time and they made it a convenient and smooth experience. Customer service is superb. Now hopefully the rocks will stay away.
Amazing experience! I will be recommending Charleston Auto Glass to everyone I know. Chris & Adam were so nice, professional and made the experience easy, as well as quick. They walk you through the entire process and I was in and out the same day I called. If youre looking for auto glass repair/replacement - look no further.
I was only visiting Charleston for 2 days and had a rock hit my windshield on my way into town. Charleston Auto Glass took care of everything immediately and efficiently! I was worried about having to adjust my travel schedule as I thought the process of getting a windshield replaced would take a while to schedule and process -- but they had everything taken care of in less than 24 hours!Highly recommend this Charleston Auto Glass!
Charleston Auto Glass is a great company. No hassles, easy to work with. John, the owner is very personable and easy to talk with. His technicians, Chris and Adam were wonderful! Polite, professional and knowledgeable! I would highly recommend this company! 5 stars for sure! Thank you for the great service!
My car was vandalized over night and it was a frustrating time for me. I called Charleston Auto Glass and they were so friendly and there for me. The service was very friendly and quick! They got me a new window the NEXT day and it only took them 20 minutes to install the window. Exceptional service and they even cleaned up my car for me. I did not have to lift a finger to get my new passenger side window. Chris and Adam were so friendly and worked very efficiently together. I will highly recommend Charleston Auto Glass to anyone!
I highly recommend Charleston Auto Glass. When I called to get my wifes cars windshield replaced, the owner, John Downs, answered the phone. Even though I had to reschedule my original appointment, he was easy to work with. I decided to take the vehicle to their shop. Thats where Adam & Chris did the replacement. The windshield looks great! Im very pleased with the service from Charleston Auto Glass, and I give them 5 out of 5 stars. I can highly recommend this group for your auto glass needs.
Chris and Adam were great!! Replaced my passenger side window very quickly and were very nice and courteous. I have nothing but great things to say!
Adam and Chris came and did an outstanding job with the windshield replacement. Both of them were very courteous and patient with all the questions I threw at them. Great job guys, thanks!
Got my windshield replaced and they were super quick and efficient about it! Customer service was also great!
Charleston Auto Glass is a great alternative to the corporate chain glass companies. It was very easy to set up an at home appointment. Chris and Adam who came to do the work were extremely friendly, and did a top notch job replacing my windshield. I will definitely use them for all my glass needs in the future
This is an absolutely wonderful service! They were able to come out to my car the next day and replace my windshield while safelight said it would be ten days! The two guys who came out were so sweet, efficient, and did a great job! Do not hesitate to call Charleston Auto Glass they will work with your insurance and make all your auto glass needs stress free!
Great value and personal service. Why pay for the big name business and logo when you can get the same glass service at a better price? CHS Auto Glass does not disappoint.
I called the office yesterday and spoke with John about windshield replacement and insurance filing. His team, Chris and Adam, came out this morning and replaced the windshield. It was a very non-stressful experience. Thanks to all at Charleston Auto Glass
Friendly, helpful, and professional staff that were ready for my appointment time and completed the job in less time than advertised. Fantastic experience and I can not recommend them highly enough. They also have one of the coolest waiting rooms anywhere. Its like a museum for the band Kiss. This place ROCKS!
I got a big crack in my windshield from a rock on the interstate and the insurance company set up an appointment for several days later with another company. I called Charleston Auto Glass instead and spoke to John and he was able to book me an appointment for the next morning and save me several days of waiting, in addition to accepting my insurance. The windshield needed to be replaced immediately due to safety concerns. I arrived for my appointment a few minutes early and Adam and Chris replaced the windshield in less than an hour. I am very impressed with Charleston Auto Glass! Keep up the good work!
I read a lot of great reviews about Charleston Auto Glass before I called them. They did not disappoint! John took my information and scheduled Adam and Chris to come the next day. He said they would call before they came. They called and showed up a few minutes later. They were professional, fast and very courteous. They inspired confidence. I would highly recommend them!
Had our windshield busted on the interstate driving to the beach for vacation. Called Charelston auto glass last minute needing it replaced and they overnighted our windshield and got us in as soon as they opened at 8am the next morning. Excellent work and very nice people. Would definetly recommend.
Chris and Adam were great. Arrived on time and had the window replaced incredibly fast. Would definitely ask for Charleston Auto Glass for any future auto glass repairs.
Great service! They walked me through the process, gave me the number to call to get fast approval from my insurance company and in less than 24 hours I have a new windshield. Thanks so much for a great job.
Adam and Chris were very professional. They explained what they would be doing pointed out a part needing replacement that goes around my windshield. The service was done quickly and safely. They followed all Covid precautions completely.
My glass technician Adam was courteous and professional replaced my windshield. I am very pleased.
I had cracked my windshield driving down from Maryland and needed a quick fix last minute . Charleston auto glass did an amazing job. They were professional and very timely with the job. Definitely recommend them!
Amazing service!! Needed my windshield replaced and they were able to provide a mobile service within the hour. quick turn around time and incredibly nice staff!
Just had my glass replaced a couple days ago. Adam and Chris were very courteous and professional. They called to let me know what time they would arrive (I was at work). When they arrived, they were very nice and helpful. Didnt take long to replace the glass. I loved being able to use a local company and I would highly recommend them!
Super fast repair, and cheaper than the other guys
Excellent service! I called Charleston Auto Glass to have a new windshield installed and they were able to schedule my appointment for the next day at 9am, less than 24 hours later! Chris was extremely helpful, completing the installation in less than 40 minutes and providing a detailed explanation of things I should avoid to ensure my newly installed windshield was protected.
John has a great business and a solid staff. Chris and Adam replaced my windshield in short order and they were all kind and courteous.
John and his crew were fast and profession. Stopped by on Monday to have him look at the car, and they ordered the glass, dropped the Car off Tuesday morning, and it was done before lunch.Great Job.
Adam and Chris replaced my windshield very efficiently. I called them and they got back to me and replaced it within 2 days of our call. Thanks Adam & Chris!
Adam/Chris did a great job. Windshield replacement covered by insurance.They were easy to deal with an on time for the appointment. Recommended.
These guys are the best. I was quoted almost $800 to get it replaced from other places and these guys did it for 1/3 of that price. They arrived exactly when they said they would and were done in almost no time at all. Great service
Look no further for your auto glass repair! From the gentleman I set up my repair with over the phone to Adam & Chris that came out to replace my windshield, impeccable service!Setting up my appointment was a breeze and they helped me leverage my insurance claim for the repair.Within the SAME DAY they came to my home and replaced my windshield in the parking lot, while I didn’t even have to leave my couch. Everyone was professional, prompt, friendly and the new windshield install looks perfect.Thank you for making my day!
Adam & Chris did an amazing job! Wednesday morning I discovered my back glass was busted in. I called my insurance and the earliest they could schedule me was Monday. Adam and Chris got it done before lunch today (Thursday the day after). It looks great! And they even pointed out some things I may need to see a mechanic for replacements just because with glass it’s a little different. I will be using them again to do my front windshield later on but for right now the emergency back glass was emergent.
Thank you Adam & Chris for your help! Super fest and excellent customer service. I’ll be back again to Charleston Auto Glass for sure! They also have a nice little waiting room and made sure that I was comfortable.
Chris and Adam were helpful and quick with replacing my windshield!
Y’all this place is amazing. I had a chip in my windshield that spread, made an appointment and they came to my house, changed in driveway. So easy. Unfortunately there seemed to be some air noise, not only did Adam come to my work to check it out, they got new clips for under my hood to make sure it wasn’t noise from that AND replaced the windshield. They will do it right and are so professional. I felt annoying calling them back but wow, they saved me a head ache. I almost let it go but worried if water would leak I’d have to replace it later anyway, even went to an auto body shop first to make sure it was nothing else, called auto glass and he made me feel at ease. Seek no further.
Great service.
Great experience! It was very easy to make an appointment and the team came to me and replaced my windshield without any hiccups or issues. I would and have recommended them to others and should I need their services again I would not hesitate in using them again.
Chris and Adam were on time and worked quickly. Window looks great.
Got me in a week ahead of other company and finished in less than 30 minutes.
Awesome Service and really quick response! Highly recommend this company!! Adam and Chris were the best!!
Adam called when they were on there way and said it would be 25 minutes. They arrived in 25 minutes. Adam and Chris were very polite and answered my questions. They arrived at 12:50. Adam called at 1:10 to say they were done, the paperwork was in my locked car, for me to have a great day, and thanked me for my business. Now THATS AWESOME customer service. Charleston Auto Glass has our business now!
I did like the service as to scheduling and timely work. The work was effectively completed. however later I noticed a lot of black glue/solvent on my car body. Small detail to improve on but I would still recommend them.
Nothing but great things to say about this company. Hassle free setting up an appointment. Chris and Adam came out and did an excellent job with installing my replacement windshield. Would do business again.
Charleston Auto Glass saved me when my sons basketball hoop blew onto my windshield over their weekend. Their mobile unit came to my home first thing Monday morning so it was repaired quickly and they made filing the claim with my insurance super easy. Their technician, Adam, was punctual, pleasant, and told me exactly how long the installation process would take. They were recommended to me and Id recommend them to anybody!
Suoer great service.
Adam did a great job on my windshield today! Definitely recommend.-- Mike B.
They showed up when they said they were, were very professional and courteous, and did a great job replacing the windshield on one of our cars. A great experience overall, and they made it very easy to do business with them. To top it all off, the price was great. Would highly recommend!
Chris and Adam were very professional. They had the job done in no time and had us back on the road. I’ll definitely use this company for all of my car window needs from now on.
These guys were so helpful and quick! Called on a Monday afternoon and they were replacing my windshield the next day. Their prices were substantially lower than other places I had looked as well. Would highly recommend to anyone.
Called their mobile team to replace my Jeeps windshield after a nasty rock had hit it.They directed me through making the insurance claim (windshields are free if you have full coverage auto insurance in SC), and i had a next-day appointment scheduled after a quick 5-minute phone call.The next morning, the install team got to my apartment in North Charleston on time, and even called and texted ahead of time to let me know they were close. Super friendly too 👍Total install time was less than 20 minutes! Talk about fast 😎Its been a week and the glass is perfect. They were even able to replace it with the original Mopar Jeep glass (NOT the cheap knockoff glass).Would definitely recommend to anybody in the Charleston area.
Adam and Chris are great! They finished replacing my windshield much quicker than I expected so I didn’t miss work and they did such a perfect job!
Adam and Chris were amazing! These guys are super convenient, friendly, and professional. From the phone call to set up the service, to the final paperwork, these guys are great at what they do. I would definitely recommend this company to everyone!
Charleston Auto Glass was wonderful to work with! They were speedy and efficient. The techs Adam and Chris were great and did an amazing job on the windshield. The owner greeted my daughter and I when we came in and made sure we were comfortable while we waited. We will for sure be using them for any of our future needs! Super easy for a mom by herself to use their services, comfortable waiting room, with a tv for kids.
Chris and James called when they were in route to my location, and arrived when they said they would. Windshield was replaced quickly and everything was left neat and orderly. I called Thursday, and they were there Friday afternoon. That’s what I call quick turn around time! I will tell my family and friends about you guys! Thanks again!
I cant say how much I appreciate the team at Charleston Auto Glass. I have spoken to 4 different companies & none were as helpful & informative than this one. Everyone else said the vehicle must have the camera re-calibrated after replacement. This would have cost between $300-$500 EXTRA. John & I spoke & he explained clearly why it was not needed. This shows me that he runs his company ethically and is not out here trying to rip people off. John got me scheduled for the very next day, as well! Tony was our technician and he also reiterated everything John had explained to me about the windshield / camera. He was at my location on time and completed the job in less than an hour. He explained the warranty and was super nice, as well. This team is professional and I will definitely use them again! Thanks Charleston Auto Glass!
Would recommend for windshield replacement. Very professional. Helped for the whole process of insurance contact, scheduling appointment, completing work. Windshield replacement was made the very next day. Adam and Chris called before arriving and fixed in a very timely fashion.
These guys are GREAT!! They are quick, courteous and efficient. Let me just say they are honest without a doubt. After repairs they vacuum the dash and floorboard. While doing so they found a ring I thought I had lost 6 to 8 months ago and laid it on the console. WOW Nothing but praise for these guys! Thanks again and you are the only choice for our family in the future.
Thanks Charleston Auto Glass for the quick windshield repair. Too were able to get me scheduled within 24 hours of my phone call at a time that was convenient to me. And you completed the whole job in no time- over my lunch break.Thanks Chris for the excellent service!
On time and very quick. Did a great job!
From the moment of first contact, with the owner John Downs no less, my experience with Charleston Auto Glass was expertly handled and professionally finished. They were on time, on target and extremely helpful and I highly recommend them to anyone who is in need of automobile glass services. I also want to commend Chris, the installer, for his nice, neat and clean job installing my windshield and for his concise directions and professionalism. Thanks guys, you have a customer for life!
Chris & Adam were prompt and nice. The price was the best around the area and John the owner was very appreciative of my business. My only complaint which is minor is after the work was done my car was dirty where it had rained and mud was in my car but other than that I would definitely recommend their service you won’t be disappointed.
If you’re hesitant about where to get a windshield look no further.This is the place to contact!!Adam, and Chris were awesome!!Called CHS AUTO GLASS, took 3 mins to make an appointment, get everything paid for, they guys arrived when supposed to..very knowledgeableVery politeMade short work of taking the old glass out and installing a new windshieldThey have installed all the windshields in the vehicle since we’ve had the car!TOP NOTCH PEOPLE!!Hard to find in Charleston!THANK YOU GUYS!
Exceptional service on a windshield replacement. From the first contact to the completed repair, they were extremely professional. On the first call, I learned what to expect and received a quote for a mobile repair that was more than fair. Adam and Chris arrived the following day and efficiently did the replacement.
Its refreshing to connect with a company that believes in and demonstrates excellence. John Downs (owner) and Chris (technician) replaced my vehicle windshield on the same day I made the request. My insurance company was also pleased that I chose Charleston Auto Glass. Impressive professionalism and caring company!!!
Adam and Chris were amazing. Very personable and left everything nice and clean. Highly recommend.
First time using Charleston Auto Glass. Only regret is not using them sooner! Chris & James were both very friendly, did a great job and made the process very easy for me! Our family will NOT be going anywhere else for our auto glass needs!
They have GREAT customer service (Adam & Chris were who I worked with), and did a great job on the windshield- and did it FAST! They came when they said they would, and were very friendly. And best of all, they come to YOU- can’t hardly beat that!!
Adam and Chris were great this morning, they had me in and out of there less than hour. It was pretty relaxing and they did GREAT job.
My husband and I had a great experience with Charleston Auto Glass. They were quick to schedule and come out to do windshield replacement right at our house. Would highly recommend!!
I called and spoke to John, the owner, after a rock hit my windshield. He was so informative, kind, and helpful. The very next morning, Chris and James came out to my work parking lot and did a fast and excellent replacement (25 min). I am so impressed. I love supporting locally owned businesses. Glad I didnt take my moms recommendation to use Safelite!
Had a rock fly up and hit my windshield on the interstate and cracked it. He came and fixed it at my house in no time! Super fast repair and the guy was really nice! Definitely would recommend to anyone and I would use again in the future.
These guys were so quick! I just had Chris and Tony out to replace my drivers side window. They came to my house, which is incredibly convenient. The price was as good as we could find. And finally, they were nice guys. Id recommend them to anyone. Thanks, Charleston Auto Glass.
Chris and Adam did a fantastic job. I love that they come to my house to do the repair. It was so convenient!
Having my windshield replaced by Charleston Auto Glass was one of the quickest & easiest things that I have done in a long time. Chris and James couldnt have been nicer. They came to my work and the whole job was completed in less than 45 minutes. Wish everything could be this efficient!
I just had my windshield replaced. The crew was excellent, fast and even helped me repair a minor rock chip I got on the way home without charging me anything! I recommend you go to Charleston Auto Glass for your next windsheld.
It was awesome working with these guys (Chris and James)! I just called my job in and they even had the phone number of my insurance company so I could report the claim. James came to my garage at work and replaced the windshield the next day. Very professional and called to tell me when the work was done. Love supporting local companies, especially when they do such an outstanding job!
I had a fixed glass window break on my rear passenger door Friday afternoon just days before an out of state buyer was coming to purchase the car. Charleston Auto Glass found the unique part and installed the replacement at my place of business Monday morning. The installers were professional and did a great job.
Great Experience! Tony did a great job on my 2014 Tacoma!! Would highly recommend to anyone looking for auto glass repair/replace
Chris and James did great work replacing my car window glass that very same day a few hours after I called about an appointment. They were very polite and kind. Thank you!
Third time using this fantastic local provider for a replacement windshield.You’ll deal with the owner John directly and he’s been in the insurance industry for 40 plus years. Called my insurance company for a bad rock chip that split all the way across the glass at 3pm yesterday and got the run-around on approval being 24-48 hrs to have My windshield replaced.Called John since he recently helped with my wife’s vehicle and he said I’ll call you right back; and he did, with the lead adjuster on the line conferenced in. John got the approval verified and Appt scheduled within 5 minutes and by 10am today I had a brand new windshield installed at my office.From start to finish his professionalism and genuine empathy for his clients is why I will only and always use and refer John and Charleston Auto Glass.
Super easy process! They sent guys out the very next day while I was at work and they changed my windshield in about 30 minutes. They took care of all the paperwork with my insurance company. I highly recommend their service!
Chris and James did a great job making sure they were extremely careful installing my windshield on my Ford Raptor. I appreciate their attention to detail and treating my truck as if it were their own! Keep up the excellent service, guys!
I’m super impressed. Thought I was going to have to go into a shop to get my windshield fixed this weekend, but Chris came to my job just a few hours after I made the call. It looks great!! Thanks!
I needed to have my drivers window replaced quickly. From the first phone call, they helped me through the insurance process and got the job done quickly, in less time then they estimated. I was in and out in 30 minutes. Chris did a great job. I would highly recommend Charleston Auto Glass.
I found Charleston Auto Glass by Googling and checked out their reviews which were all great! I called and made an appointment, which was quick and easy. The guy that replaced my windshield was really nice and quick! I was so happy to have it fixed, the whole process was just too easy. :) I would definitely use them again, I had a really great experience! I highly recommend them, thank you Charleston Auto Glass!!
After a rock hit my windshield I contacted my dealership and they recommended Charleston auto glass. A day later my windshield was replaced. I highly recommend these guys. Its easy to see the experience Tony and Chris have in paying attention to every detail. Thanks to John, Tony and Chris for all your help and service.
Appointment had to be rescheduled due to technician illness. Owner called early to ask us if the next day was OK (it was) or if we had to get it done that specific day. Much appreciated!Tony & Chris called about 20min before arriving and did a great job. Very quick! Nice guys!
One of the best experiences of amazing customer service!! We needed a new windshield for our company truck and they were able to complete the replacement by coming out to our office within 2 days....every part of the process was super easy!!
Jason from Charleston Auto Glass did an excellent job on my automobile. He was very prompt and extremely polite and helpful to me during the process. He explained why it would not work to just repair the windshield and he then completed the replacement in a timely manner. He gave excellent instructions to me after the job was completed. He is a fabulous employee and a fine representative of Charleston Auto Glass! Thanks to all of you for your assistance!
Charleston Auto Glass was great! I did an online quote request around 7:30 and they were calling me at 8 offering to do it today. They gave me the number to make the insurance claim and were here by 11:30. Great Customer Service! Ethan fixed my windshield, was very kind and very quick! Nothing negative to say, Im very satisfied.
We were visiting Charleston when our car was broken into. Charleston Auto Glass was able to work us in the very next day and take care of our back window repair quickly.
Great experience at Charleston Auto Glass. Great service, kind people, quick work. Would recommend to anyone!
One of the most straightforward interactions for a vehicle repair Ive ever had. Had a cracked windshield, they came outside and took a look verifying it needed replacement, then brought me in and scheduled an appointment that worked around my schedule.They explained the process with the insurance company and they knocked the work out quickly.Chris and Tony were friendly, professional, and prompt. Will certainly return if I have work they can complete.
Just had my Ram windshield replaced by Charleston Auto Glass. One could see why they have great reviews. Their tech Jason did an excellent job. He was here when he said he would be and finished the job in less time then anticipated. Great Job Jason! Looks like it did when it had the factory windshield. When you have good employees you have happy customers. Thanks Jason & Charleston Auto Glass. Highly recommended.
Chris and James did an awesome job replacing my windshield. They were polite, talked me through the whole process, kept me updated, and I was in and out quickly! I would highly recommend these guys!