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Master Auto Pro
1118 W Craighead Rd, Charlotte, NC 28206, United States
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Master Auto Pro
Comments
An
Review №1

I don’t usually write reviews but I know a great business when I see one and this place definitely deserves credit. The prices are fair and you get what you see. Dean (I believe was his name) provided excellent service and was nice enough to help remove the part I needed from the car and bring it in to mine. Everyone is nice and when I need another used car part this place will definitely be where I’m going first

Za
Review №2

The nicest staff I’ve ever talked to. These people know exactly what you are looking for and making the experience so easy. They answered all my question with a lot of knowledge. I actually spoke to the owners because they were around when I was looking for something. These people are so helpful. Everything was reasonable prices. Especially for the parts I needed for my car. You go to any other place they charge you double or more for what I needed! In additional I needed a headlight switch for my car and they didn’t even charge me for it! Best place in town. You need to visit this place if you need anything and you will know for sure it’s the best prices in town!! I left as a very pleased customer!!!!

Ma
Review №3

Excellent service! I emailed a part inquiry and in 4 minutes I received a response. Upon arrival on site, the staff went to pull my part, which only took a few minutes, while maintaining social distancing throughout my buying experience. The part fits perfectly and is in excellent condition. Would recommend to friends and family!

Mu
Review №4

Prices were good but very unprofessional customer service. Called in advance to ask about 2 parts and they requested to have payment first which is understandable but I asked how long it would take and the rep said 20 mins, there were no communicationon if the parts were going to be next day. If we were told that over the phone we wouldnthave came same day. The items were paid for at 12:45 and we told them we will be back. It took them 4 hours to pull a taillight and headlight.. When I asked the rep he said that I had bigger orders than yours so I did them first.. I dont find that to be very professional. I understand money is everything for some folks but time is very important for the customer too....

Zi
Review №5

My husband and I were thrilled with the service provided by Master auto Pro. I highly recommend you to visit them, you will be provided the best service possible. They have all the great quality parts you need and even more. walked out with no regrets and best service.

Me
Review №6

Very helpful people, went above and beyond to help me find a rear door for my truck. Overall great experience!

Le
Review №7

Very helpful people! Made it really easy for me to find what I was looking for.

Mc
Review №8

Great service! Good prices. Thank you

Hu
Review №9

They Rarely pick up the phone and when they do they aren’t in the best mood. Prices are also very high. I would recommend you go to another junkyard such as LKQ, that are really professionals!

Fi
Review №10

Extremely nice staff and very great prices ! Definitely recommend everyone to go here!

Th
Review №11

Great customer service! I came in last week, the service was quick and easy. I am very pleased and recommend it to everyone!

An
Review №12

Helpful people! Called in about a part I need and sure enough it was the right part for the car

Al
Review №13

This is the best salvage yard ever ... people are honest and their prices are the cheapest .... we buy for many junk yard as a dealers and Master Are the Part Master ...

Na
Review №14

Body shop inside this business is not an honest and responsible serviceWent here to get a quote on my BMWI gave $200 to the guy so he can start searching the door that I was going to replaceHe finally found and we decided I was going to pick up the doorA day after insurance decided my car was going to be a total lossSo I call Ivan and told him I wasn’t going to get the car fix and ask him to give me the $200 back he make me made 3 trips and finally he decided he wasn’t going to give me my money back

Ey
Review №15

They took care of my problems and helped me find the part i need! Will come back again

Information
7 Photos
15 Comments
4.4 Rating
  • Address:1118 W Craighead Rd, Charlotte, NC 28206, United States
  • Phone:+1 704-599-0377
Categories
  • Junkyard
  • Auto body parts supplier
  • Auto parts store
Working hours
  • Monday:8:30AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8:30AM–5PM
  • Friday:8:30AM–5PM
  • Saturday:8:30AM–5PM
  • Sunday:8:30AM–5PM
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