Purchased a “human hair” frontal unit for $155 and it shed from day 1. Smelled over processed from dying. Alerted the owner and was basically told too bad I might not want to order another one?! No customer service or care for product I was sold. Wow. Good thing my money spends other places.

Great customer service! Helped me find exactly what I was looking for. The store was also clean and well organized. I highly recommend stopping by!

I love shopping here the staff is very polite & store is neat organized. I am so glad to see a black owned beauty supply in my neighborhood and they have a lot of nice hair too. Good bundle prices.

Wonderful customer service! I came here on July 3, 2020 and I felt so welcomed and clean. The owner greeted everyone who came in and she kindly ask to sanitize your hands which is definitely important especially during this pandemic. Definitely will be coming here often and be a loyal customer. Also gotta support my fellow Black brothers and sisters and black businesses ❤️❤️❤️❤️❤️💯💯💯 Also, prior to coming into the store, I called in to see if they had “Passion Twists”, and the owner was very helpful and told me that there was a lot in stock, this definitely made my day!!! I love how the prices on everything is affordable and not overpriced! Definitely can’t wait to get the loyalty point/card.

Great quality human wigs! Feels great! Wonderful customer service I would highly recommend! 💯

Clean and organized, able to find just what I needed quickly. Great service.

Place had a lot to choose from, but Im new to hair products and the worker wasnt much help. She wouldnt come from behind the counter to help me. She did a lot of pointing look over there ECT. Customer service was bad. Me being new to hair care that made me say that I will never go back. I was the only person in the store so I wouldve understood if she had other in front of me but that wasnt the case.

Great service and beautiful cashier/owner. Very friendly and helpful.

Well stocked, nice staff and GREAT PRICES!

I ordered a lace frontal wig from here and I was so pleased with it. Gotta support this store. She has good prices I will definitely be getting my lace frontals from here and it’s so convenient.

QC Beauty Supply had just what I was looking for at a very reasonable price. Courteous and helpful.

Cashier isn’t friendly. Asked questions of where a product was, instead of helping me she points in the direction of the item and turns the music up. Horrible service. I won’t be back

I called the business unaware of the hours of operation, and got sent to voicemail 7 minutes before opening. That’s fine. They called me back and I said hello and they hung up. Then i called them directly back and a male answered the phone and said we aint open, and hung up. So i drove to the location since i was already in route, and someone told me they open at 10:30, and i was finally able to load their hours of operation on google that stared 10:30 AM. So i called again and got sent to voicemail even after the opening time. If it’s not time to open yet, just let the phone ring. Be happy that there are people calling and wanting to do business. If you do answer, “we aint open” and a swift hang up is not professional whatsoever. Then when you all are open, 8 minutes past the time you all have advertised, answer the phone or at least unlock the door.And i just refreshed google again now the opening time says 10:45.

Been to this location 2x and loved the professionalism and being nicely greeted. The store is very clean and organized. I love that it is black owned because they are stocked with things that are for me.

Great customer service and well stocked.

This is my second visit here because it is conveniently located near me. My issue is the lack of good customer service. I have found on both occassions that the prices are not rung up as shown on the tags. I brought it to their attention this time and offered to walk her over there because it was an entire sleeve on the same product. Her excuse was that they move items all the time and dint change the tags. She kept reinterrating the same statement like it was suppose to make it sound right. If you change the product, change the sign accordingly! I decided not to purchase any of the other items I had on the counter because even though it was a $2 differrence, it was the principle.

First time at location a few months back it was very well stocked, drove from concord because we heard it was black owned hair store.Nice owner. I don’t go to hair store very often but to me they were good prices. I returned this morning twice to come back and the hours on website says open at 10:30 but no one was there. There was a closed sign on door and it looked like it said open at 12:00 but i would just suggest they update google hours. I will try again another day.

Omg I love this store. My new place to shop. Very clean and she has a lot. Love that its also black owned!

Love their customer service, offered sanitizer as soon as you enter🥰. Clean and organized. Variety of different types of products. Will be coming back.

They have a lot of different crochet styles available.

So I went into QC beauty supply the young lady was very insightful and very helpful I love the fact that theyre black owned. It makes it even better that they have a rewards program and theyre right around the corner from my house thank you for all that you did today

Not open on time and wont accept card for anything under $5

The lady working was very nice and professional! The store had really good brands and products. I was able to buy some really good stuff when I went. It’s a far drive for me but I’ll continue to shop here!

Love this place. Small & intimate and very personal. Love the atmosphere

Black owned excellence. Ill never patronize another hair store in Charlotte. So glad I found this place.

Black owned clean and organized! I am very pleased with the customer service and shopping atmosphere the owner has created.

The layout is nice, the owner was sweet, and the location is convenient! Black-owned makes it that much better.

Great customer service and its black owned. Support this business!

Very nice and clean store, I love that its black owned and the owner is also from Charlotte!

Great Prices and a Variety of products

Friendly and inviting love all the wigs and Great prices

Great selection!

Black owned