Fast and courteous!!Went to Starbucks while the repair was being completed and they sent me an email when finished. GREAT SERVICE!
I always shop here! The staff are friendly, always willing to help me to find what Im looking for, and answer all my questions.
Very patient. Helpful. I got what I needed
Fast, courteous and professional. I love going to get stuff serviced here because I just dont have to worry. If you need stuff fixed, the staff here knows how to do it.
Bad $ rip-off. I failed to do my homework before going to this store. The battery was $38 and I thought, That seems a little high for this capacity ..., but then, it is on the shelf ....Well, the exact same brand & model is available, new, on eBay for $21, shipping included. They charged me an 80% premium.Thats a bit too rich, even if it is Myers Park.
Great customer service. The associate who helped me was awesome.
If you need a battery of any kind!! They have it. Excellent service
Staff very helpful and knowledgeable. Stock is plentiful. Have always had a good experience with this business.Additional info: Michael worked quite some time with my dying smart phone until it died completely. Did not charge me for his time. Recommended a great, less expensive replacement. I definitely will be back and recommend this business highly!
Super friendly, helpful staff. I had a couple of specific needs and they provided solutions to both at a competitive price. It was impressive!
They were extremely helpful and even saved me a little money.
I recently dropped my phone and cracked the screen. Bad. Like there was a spider web on the screen. The phone still worked fine, I was just having a really difficult time seeing much of anything. Anyway, the bottom like was that the tech at Battery Plus had it looking like new in just a few short hours. He was knowledgeable, efficient, and didnt even give me a hard time about how bad I cracked the screen. They were awesome. The ohone looks great a n.v d functions perfectly. Highly recommended.
Needed a cell phone battery replacement. two young men in store fixed it in app . 1 1/2 hours when I came back to pick it up. They informed me that during repair, they cracked the protective class covering on the screen but they replaced it at no charge to me. Then they took me through all the steps to make sure the phone was working and no data was lost. Better experience than Ive ever had at a Verizon store. Thank you.
Dealership keys and key fobs are so expensive! This place can service your keys for 1/4 of the price! Love it
Easy to order online and pick up at the store same day. Excellent inventory of a wide variety of specialty batteries for electronics in store.
Excellent customer service. The guy working was very knowledgeable and helpful
Will was very thorough and made me feel completely comfortable leaving my cell phone repair in his care. Great customer service!!!
Great experience - went in thinking I needed a new iPad battery, which turned out not to be the case. Between Will, Richard, and especially Michael at the Park Road location, I was given some great information and, while they could have gone ahead and replaced the battery and charged me, they were upfront and gave me several great pointers to help my situation. I will definitely use Batteries Plus Bulbs and highly recommend this location.
They have just what you are in need of. And they can fix your phone aswell.
Went in was greeted as soon as I was in store. Was asked to wait while he wrapped up a sale, very brief wait. Had to get a watch battery replaced and it took minutes. I was in and out within probably 8 minutes. Very friendly service. The watch battery beat the price of every jewellery store I called.
Friendly staff, didnt have the battery I needed on hand but solved the problem by ordering it for me. Will definitely do business here again.
Excellent customer service. Very knowledgeable, courteous and very fast. Thanks so much.
Purchased an automotive battery from them under the Duracell name with a 3 year warranty. Battery went bad just before end 3 year period and brought it to them as it would not hold a charge and I would have to charge myself after being out of town for work. They tested it by hooking up to there machine (which charges it first) and determined it was fine and told me my issue was corrosion on the terminals despite the dielectric grease I also bought from them. I drive 25 minutes to work every day which is plenty of time to recharge it and it works fine if used daily but each trip I took out of town when the car was left over 6-7 days I came back to a dead battery and would have to charge it myself to get it to run. Checked all fuses and electronics in car and after getting sick of resetting my radio presets several more times I came back with it again to show them this. Spoke with a manager even and they refused to believe that it wouldnt hold a charge or offer a replacement. Instead tried to upsell me on a glass mat battery which I have no need for, Im not driving a delivery truck. Shows that the warranty they offer is useless. Ive since gotten a new battery from Costco which I should have done in the first place and had no trouble since. Bad product and especially bad service - go anywhere else
So helpful! Great customer service, thank you.
Great service! They had the best price I could find on a new car battery and installed it right away. The young tech with the brown hair helped me and he was super polite and efficient.
Great store. The attendant was incredibly helpful finding the correct battery for my vehicle. We had to perform a few exchanges due to the odd size in my vehicle, but the attendant handled it like a pro and installed the battery as well.
Great auto battery install service! Very friendly and prompt. Didn’t have to wait at all and was in and out in 10 minutes.
Ordered $115+ of C, AA, and AAA batteries online, received email that order was ready. When I arrived at store I was advised they had to substitute a different brand. I asked if the substitutes were more or less expensive and was simply told I dont know. I had to suggest that the employee look up the price for the substitutes, which he acted like was an unusual request. Upon checking, he found that I had been given less expensive batteries. I then asked was he going to adjust my charge card payment, and he did not know how. I asked what he was going to do to fix the billing problem, and he seemed clueless. I finally suggested that he compute the amount of my overcharge and give me additional batteries of the same amount. He did not seem to understand what I was asking. I finally asked for a manager, so he went to the back to get the manager. The same employee then returned with the extra batteries and said his manager approved. I was truly astounded at the lack of comprehension and inability to figure out to handle this transaction. I can only surmise this employee was brand new and had absolutely no training at the time of my visit.
Great experience from start to finish. They by far had the best price on the battery I needed for my car. It was easy to buy on-line and pick up in store. The guys were very friendly and professional - they double checked that I had ordered the correct battery, installed it right away and I was in and out very quickly.
If you are looking for light bulbs, skip the home improvement store and come here. They are very helpful and their selection is great. Every time Ive been here, I leave happy, which is more than I can say for the orange or blue place. Oven bulbs? Yep, both 40 and 60 watts. Bathroom globes? Yes indeed. CFLs for grow lights? Of course. Plus, theyre closer to my apartment and better prices than the hardware store nearby.
I purchased a good battery cost me 170.00 dollars for my car, it had a warranty and apparently the warranty waived itself because I “damaged it” according to Michael or whoever it was who I talked to over the phone. Why would i damage my own battery? Batteries do go bad and they tested it but said it had to be charge overnight so I dropped off the battery with them for a whole day they said they gotta charge it, I checked the next day and the battery wasn’t charge fully. At this point I got upset and I went to pickup the battery...I purchased a different battery elsewhere but they charged my battery in less than 2 hours. This batteries and bulbs place is a scam and don’t fall for the warranty scam either.
Knowledgeable employee with great customer service skills helped me find the right batteries. Installed them for me.They recycle the old batter for you.
Great clean and quick
Great staff. They were very helpful.
Staff was helpful and very nice. Excellent customer service.
Very helpful men at the store and great price for a screen replacement.
Ordered online & picked up. Super helpful guy at the store where I picked up the battery. Great experience. (Other than parking in a very busy shopping center parking lot).Tractor/utility battery made on USA!
Service is top notch, was attended by a guy named Phillipe. Knowledgeable and attentive.
This place can fix phones, make keys. Replace or fix most batteries. They have LED bulbs. They repair I pads, riding toys.Check them out.
The guy that helped us was awesome. He had to change the post on an exit sign battery. He was awesome and quick. I will visit that store again.
The sell associate Micheal is very rude. Pointed his fingers in a customer face. Police was call to the location. This officers was blown away with lack of customer service. The manger Richard tried to make excuses not to honor a battery under full warranty. I solely recommend going to another location. The store in Pineville has better customer service skills I will rate them as 5 stars. Thanks Dennie for correcting the situation as it should have been do at the Park rd location.
In and out with a new battery in my key fob super quick and super cheap.
Fast and a lot less than the dealer would have charged to program a key fob.
Found what I was looking for, I think. Guy was very helpful. Theres only 2 cash registers, so I had to wait for normy new guy to finidh his transaction to ring mine up. But glad they had what I needed.
New battery 20 percent refate good deal 😁
David found the right battery for my 2 y.o. smartphone and got me back on the road in just minutes. Also received helpful tips including dont use car charger since amperage/voltage may exceed what the battery can handle and shorten battery life. THANKS GUYS!
Quick service, thorough job, very helpful
Excellent, friendly employees and top notch customer service. I went in today and they were able to fix a phone (quickly) that they normally dont work on because this particular phone is notorious for this issue. Not only was the young man running the store courteous, he went above and beyond, and, fixed it for free. This is at least the 2nd time I have been here that they repaired something for me and did not charge me. And Ive been other times and replaced hard to replace batteries (not free..... but fairly priced). I will continue to patronize and refer friends and family to this business. Thanks!
They fixed my phone screen and replaced the battery in only one hour! I highly recommend this place
Very helpful and great prices!
These guys were extremely helpful and polite. I went to J & Y Wireless concerning my iPhone lightning jack and they were dismissive and a bit rude. Unable to help me. So on a whim, I googled iPhone repair and Batteries Plus Bulbs came up and I wasnt far from there so I thought I would give them a try. They will be getting my business from now on! Thanks!
Great customer care; answered my questions about a battery issue; friendly and courteous
Very disappointed at this place. After spending several hundreds of dollars, they charged me a 15% restocking fee for a $49 item for the packing and return to their supplier shipping when it was not advised when I asked if I can return it if it didnt work nor it says on the receipt. Theres no way to test the product without opening it. Theyre knowledgable but bad customer service. I had planned buying a $2000 inverter but they Lost a customer over $7.50. ***They just responded to my comment, I already spoke to the manager, too bad the owner didnt get involved sooner.***
It is very mind bottling how the sale assoc. Michael has a job. Very racist and unprofessional. It speaks to the caliber of the companies expectations on customer service. The mere fact he was unbearably rude is unjust. I will not support a company in such capacity
Awesome store and great staff. You cant go wrong there.
Fast friendly guy...had a conversation about guns and tactical lights which is why I bough batteries for.
Guy manning the counter found a suitable replacement for my motorcycle battery and got it filled up for me. Reasonable professional and quick moving.
I have found the batteries here to be better prices than your typical walmart or general store. Very wide selection for whatever device you need it for.
Very helpful and reasonably priced
Easy to order online and pickup at the store was fast.
If you need batteries, they have them in almost any imaginable type. Excellent customer service
The tech found the battery that I needed and replaced it quickly.
They were extremely helpful with my iPhone 5c and I highly recommend them.
The clerk was able to tell that the battery was cross-listed under my #.
Ordering was easy on the internet. Pickup was fast and efficient.
Very easy lawnmower battery replacement. Shop online and pickup in store!
Michael was very professional and pleasant. He found exactly what I needed.
Called to verify that AGM battery was in stock. Was advised of procedure for purchasing same on website and of their 10% instant discount and of their $10 mail in rebate. Upon approaching the front door of business, sales person met me outside of door and carried the core battery inside for me. Im a 270lbs Marine / retired cop. He had my prepurchased paperwork in hand and the newly purchased battery on counter ready to go. In and out in around 5 minutes. The battery itself, so far, everything I expected. Will be reccommending to everyone. SemperFi!
The guys there (Park Rd store) spent more time than I wouldve expected to see if my car battery was still under warranty. Overall, they were very pleasant and helpful.
These people have helped me so many times. Thank you
Friendly and knowledgeable, great prices
Friendly, clean, and good deals.
I was able to find exactly what I needed and the staff was quite helpful with replacing my old batter.Be sure to look at where it is located first as it i tricky to find it in the shopping center.
Friendly and helpful!
Wonder experience with knowledgeable, friendly staff!
Very knowledgeable salesperson and very helpful.
Good selection of hard to find products
I need a battery for my jetski, so I went to the store in Pineville next to Burgerking. After waiting about 15 mins to even be acknowledged they then gave me a quote of $116 for a battery the size of a brick. I went to Wal-Mart and bought the same exact battery for $34. This company is overpriced and their customer service is horrible, the Pineville store anyway.
Walked in, got my batteries, and left. Doesnt get much easier, at least for this project.
Sales person was extremely helpful
Helpful staff.
Really nice people
Friendly and helpful staff.
Great place for specialized batteries
Customer care excellent
Great staff, very knowledgeable
Michael was very helpful!
Very good and were good also
Went to replace a car key battery, they checked the spare key, replaced it too.
Very helpful guys
Had what I needed
I love Batteries Plus Bulbs
Great service
You need it,they have it
Great place to get battery that u need even labtop battery
They were very friendly, in fact I advise how to save $ 42.00