Easy and fast; Needed my cracked screen replaced and was in and out in 20 minutes. You can wait inside and there is a comfortable couch and tv to sit and watch. Good value for your money! Hopefully I do not break my screen again but if I do I am coming back for sure. My purchase came with a free screen protector!
The bottom half of my iPhone X screen was unresponsive so I took it here. They replaced it in 10-15 minutes for less than $100 and threw in a free screen protector. Ezekiel was awesome. Would definitely recommend this place.
Great customer service. Fast service and great prices.
Dropped my iphone the night before my sons party and called first thing in the morning on a Saturday. He was able to fix the phone in less than half an hour. I paid just $60!!!! I highly recommend this company.
EZ was so kind and helpful. I loved his small shop. From the minute I called, he was willing to talk me through his thoughts, I knew he knew his trade well and cares about his customers. He was honest with me and fast! Highly recommended!
Self was very friendly, extremely helpful and knowledgeable!! His prices are very affordable and he is quick without sacrificing quality!! Excellent service; I will definitely be a returning customer and continue to spread the word encouraging others to support this awesome, local, small, black-owned family business!!! His store was also very clean, which is important to me!!
My daughter’s iPhone XR’s screen touch stopped working and of course as a teenaged girl, the world stopped turning and she was devastated! We decided to put our trust in EZ IPhone repair in hopes that her phone could be repaired. Thankfully after about 15 minutes, great conversation and the most EXCELLENT customer service, my daughter’s world was back up and running once again! Our experience with EZ IPhone repair was amazing!! I strongly recommend if you ever have a need!!
If I could give more than five stars, I would. I cracked my iPhone screen. Not only did he fix it immediately at a very fair cost, but I had a lovely visit with him as he worked. I was sent on my way in less than 15 minutes. Thank you. You brighten my day.
Fast, friendly, affordable and was always available when I needed him. Thank you for saving my iPhone. My new iphone doctor!
Great service replacing a battery. Also gave me some great tips for my iPhone. Definitely recommend this business.
Got my screen replaced and was out of the store in less than 20 minutes, also got a temper glass screen protector and case for free. Would 100% recommend to others and will return for any future screen replacements.
This was such an awesome experience! After Best Buy told me it would be almost $350 for an Iphone11+ screen repair and theyd have to hold my phone for three days, I started making calls. I found E Z Iphone Repair and was told he could do it within the hour, it would only take 15-20 minutes, and that the price was less than half of the expected cost. As an FYI- this is kind of a hole in the wall place, but he was nothing short of professional. Id rather support local & Black owned business than continue to rely on Iphone or Best Buys overpriced repair services. WILL be going back!
HANDS DOWN the BEST phone 📱 repair place in Charlotte. Best prices, BEST customer service, and FAST. I broke my phone twice and it looks like I bought a brand new phone each time. I would never waste a dime and go anywhere else. #MyPhoneHeros 🤞🏽💕
Great Service! Finished my repair quickly.
Awesome service and cool office setup! Fixed my iPhone XR screen quick while I was onsite. His prices are great compared to other places in Charlotte. Highly recommend!
Awesome Customer Service,My phone fixed in 10 minutes and he gave me a free case and screen protector.
Very friendly and quick service
I appreciate the excellent customer service
Great service and super nice! They replaced my battery and at a really great price. It was also a very quick procedure!
Awesome service, changed my iphone 6 plus glass in about 15 minutes for a good price, very low stress environment, Highly recommend!
My iPhone 7 screen was badly damaged when I brought it in and he got it looking new again. He also has the best prices around for screen repair. Highly recommended and I’ll come back every time I break my screen which I do often 😂 you will also get a free screen protector
My phone has been cracked for over a year and a half because every place I went to wanted $200+ just to fix an iPhone X screen. He was so nice and did it for $90, including fixing my front camera and throwing in a free screen protector! It feels like I have a new phone and he did it in 10 min! 10/10 would recommend. Support this well run small business.
Phone was broke 2 weeks later I didn’t drop it or anything the screen went it out and he refuse to do anything and was very rude would not recommend🗣💯
Definitely go here!! fixed my screen in 15 minutes for half the price of everywhere else & gave me a screen protector as well :)
Super nice guy and amazingly fast service. Replaced my screen in 20 mins and gave me a free screen protector. Fair price too.
EZ iPhone Repair was extremely knowledgeable, kind, professional, efficient, most importantly honest. Theyre not like a car mechanic at all! I called them, told them what the problem was, he said no problem, and that he could do it in 20 minutes and itd be $40. I brought the phone in and he showed me that the problem was something else and had it fixed in 5 minutes and for $5!!! Im extremely pleased and will definitely be coming back here!
EZ was very friendly and knowledgeable. He fixed my phone in under 15 minutes and his price was very affordable. He charged me less than those other places like CPR would have charged me. Highly recommend EZ.
Great !!! Fixed my screen in 10min and gave me a free case and screen protector
I had cracked iPhone 7 screen. He fixed it and my phone works perfectly. He literally did it in 15 minutes while I waited there. I checked at a bunch of other places but I got the best price in town at E Z.
Excellent customer service and EXCELLENT SERVICE!!! We took 5 phones here and loved the correspondence as well the service. He fixed screens, unlocked phones and still fixed T-Mobile mess up that they couldn’t even fix. Very good with answering questions. I would highly recommend this company and anyone looking for service GO TO EZ IPHONE REPAIR!!! You will not be disappointed! Even gave us discounts we didn’t even ask for that!
Just visited him with a shattered screen and he fixed it in no time (he also gave me an extra screen protector). Very nice person and I will definitely visit him again
Ezekiel is one of the most skilled phone repair guys in the city. I wouldnt be surprised if he taught it at the community college. Hes always been fair with me and usually can help you while you wait in his shop full of kitch and accessory.
This was absolutely my best experience in having a screen repair. If I knew how quick and simple this process was, I wouldn’t have waited so long to fix my screen. Owner was extremely attentive to both my mother and I. I was in/out in less than 15min. Awesome feeling supporting a Local Business Owner in Charlotte East. Highly Recommended 👍🏽👍🏽
Great guy great service very fast very knowledgeable. I Look forward to doing more business . He also repairs laptop screens
Mr. Self did a great job fixing my iPhone 6s. He is also a very nice person who provides great customer service. He fixed my phone in a matter of minutes. I will definitely use his services again and I would recommend him to anyone in the Charlotte area. His prices were the best prices I found after several days of iPhone repair research. He also stands out from the crowd because he has mobile appointments on Mondays, so yes that means he will come to you. Thank you again!
Great prices and service... definitely a life saver bc I’m always messing up my phone!
This was the best experience. A slightly longer drive for me, but literally half the price of other places, not to mention theyre super nice. Just a great local company and Ill gladly go back again when needed.
I cracked the screen on my phone so badly that the home button fell out and I couldnt get into my phone at all. After spending some time calling around price checking, I found that the best prices in town were at EZ, so I headed over and had the phone fixed. He replaced the screen, battery and home button for about the same price most people wanted to fix just the screen and did so in less than 15 minutes. He was kind, courteous and an absolute professional and Im fortunate to have found our go-to repair person from now on. If youre reading this review trying to figure out where to get your phone fixed, stop reading now and just go on over to EZ and get it done. You wont be sorry. Edited to add: My phone began to have an issue many months after he repaired the screen (again screen related) and he went out of his way trying several screens and tricks until he got my phone working again. And for a great price. Man, this guy is just awesome.
Replaced parts on my phone without informing me . And communication was terrible, he was very rude he spent 20 minutes on my phone and my phone still black out . He was never going to get me a refund he gave me a free case tho but my phone is still not working correctly
I brought my wifes phone here after breaking it the night before. The service was incredible! Everything from the price to the final quality of the repaired phone surpassed my expectations. It was quick, affordable, and easy. I will, without a doubt, return to EZ iPhone Repair if I need work done on a phone in the future!
Outstanding and friendly service! Extremely fast! Replacing my iPhone s screen was 65% less than it costs at the Apple Store. Im very happy I found this shop and will return in the future.
I had a cracked iphone se screen. He fixed it straight away with no wait. My phone now works perfectly. Great service and lovely guy.
Great local business to east Charlotte and does mobile service one day weekly. Nice guy, did a great job at a great price. Repaired my phone last night and I have already referred him to a friend this morning.
He was very kind and patient, and i got my phone fixed in 10 minutes. The price was GREAT! he has 10 years worth of experience. I will most definitely come back here if i have any issues with my phone or laptop
Great service fixed my phone with me standing there in about 10 min. honest and very reputable. would recommend.
Great service! I brought my iPhone 6 here after being told by the apple store in South Park that my phone was not fixable and that I need to replace it. He repaired it within an hour. Thank you EZ!👍🙂
Great customer service and switch carriers in less then 10 minutes and I had 3 phones done so in under 30 minutes. And no problems with our phones at all.
Excellent, fast, affordable experience. cool guy, cool little shop. enjoyed chatting with him & his kid!
If I could give an extra star for speediness, friendly service, and honest pricing, I would absolutely do so. This guy is the best in Charlotte, and hes nice on top of that. Dont look any further. (No I wasnt paid to write such a nice review). Hes professional and has competitive pricing!
Best phone repair service ever! I had a shattered iPhone screen and had to spend my lunch break from work searching for where to go fix it. After I had made calls to different repair shops, I chose to go to EZ repair because the owner gave me the fastest estimated repair time, the least expensive price, and he was so personable on the phone. I walked into his repair shop to really great customer service:1. I had mistakenly told him my iPhone was a 6s, but he checked and saw it was a 6 and charged me the correct amount which was even cheaper (I dont care about these iPhone models, theyre all the same really). I really appreciate honesty.2. He fixed my phone screen in less than 20 minutes.3. He also put a screen protector on the phone, gave me a new phone case, AND fixed my phone speaker which was inaudible before. All this at no additional cost. He was extremely nice and courteous.Thank you so much! I dont even live in Charlotte, but EZ iPhone has been added to my list of gems in Charlotte... right next to Fig tree and the NASA hall of fame ^_^
The ABSOLUTE Best ALL AROUND!! From the customer service to the, very affordable price to the actual speedy service...My phone looks BRAND NEW and I am completely SATISFIED!! I will suggest EZ Iphone Repair to ANY AND EVERYONE that needs an Iphone repair! :)
As someone who drops her phone a lot, but has a huge dependency on technology, I needed a quick fix at a reasonable price. Never have I had such pleasant, professional, and punctual service. I will be telling all of my friends about E Z iPhone repair. Super super super pleased!
Its almost surreal how good the service is. My battery is so bad that it wont hold power for more than few hours anymore and I was going to change it at apple, I had to wait a week for the next reservation and its $79 +tax. I looked at couple places and found this which is not only the cheapest for the original apple battery and has the best rating. I figured Ill give it a try. Not only he showed up in about an hour after I asked if he can come out, hes super nice and professional. They take credit card as well. TOTALLY WOULD USE THEIR SERVICE AGAIN!
Walked in to get my 7 plus screen fixed today and had a good experience. Phone screen was fixed in about 15 minutes while other competitors said they’d do it in 45 for more money. Would recommend this place.
Great customer service and great price, in and out in ten minutes with my phone looking good as new
EZ does an outstanding job! He goes out of his way to make sure his customers are happy. You wont find a better deal or guy for iPhone repairs in Charlotte.
Extremely quick, courteous service. I was not going to go through the hassle of using the iPhone store for replacement glass and I am so glad I found EZ. Will use again if I need it (which hopefully I wont if my kids stay away from my phone). You will not be disappointed with EZ!
Fantastic customer service. Had everything fixed and as good as new.
Had a shattered iPhone he fixed it under 15 minutes . Cheapest price in Charlotte and was all around a nice guy ...
I spent my hard earned 85.00 dollars in this establishment 2 months ago only for his product to fail. Now wants to charge me an additionally 60.00 to repair for the 2nd time. Lack of quality of product and true understanding of business if you deal with this. Good luck I would never drop a dime here again and recommend you do the same. When you sell something you stand behind it and expect it to last at the very minimum more than 2 months. Even stated that this has been a more popular issue. So instead of fixing it and taking pride in his business and keeping customers happy within reason we are now taking business elsewhere. Stay far far away or use at your own risk.
Horrible experience. Not sure how many paid 5 * reviews are there!! Dont do the mistake of taking your phone for repair for just a few bucks less. They damaged my phone with broken glass further to an extent where it wouldnt even turn on. Although I was given a replacement phone it appears to be fake and useless. Now, I have to buy a brand new phone for the damage done!
I love going to EZ whenever my phone is broke . Hers great, reliable, and considerate. I would recommend him to anyone . Ha has all types of electronics.
I love this place I’ve had several iPhone repairs done here and the wait is NEVER bad great customer service very personable and professional at the same time great vibes and extremely great service every time I don’t drop my iPhone so much he actually remembers my face and name which surprised me but I was referred to him and never again will I go anywhere else no matter what phone I have I love this place Recommend EZ IPHONE REPAIR CHARLOTTE
Hes very nice and communicative and has alot of experience . His prices are open to everyone and hes fast, so if you need your phone fixed hes the guy to get it done
Fantastic experience! The guy was extremely nice, and noticed that when I got my phone fixed the last time (from iBreakUfix), they actually stripped some of the screws and didnt put it back right and i was missing pieces so he fixed them for me. Very accommodating and he was done in under 30 mins. Not to mention the best price of anywhere Ive found. I will be coming back to him from now on, and would recommend him to anybody.
Very nice guy, COULD be very good with other repairs, but he royally messed up my iPhone. Id gone 3+ years without a crack or scratch on my screen. I bumped it and something dislodged the LCD inside so I had him replace it. This new screen has cracked several times already with the LIGHTEST touch. The day after, it had been sitting on the counter, and I realized it had a dent on it. The dent turned into a crack, I took it back to ask him if it was an inferior material and all he said was It was fixed when you walked out. Not to mention it took him more than 15 attempts to get the screen to sit properly and have the touch/home button functional. I dont drop my phone, I work from home so all it does is sit on a counter or the drink compartment in my car. NO reason for it to break like this. The cracks are centered on the top of the screen near the selfie camera, proving that ALL those cracks there are from how much pressure he used to keep opening and closing the glass screen.
This place is very reasonable with pricing compared to most places I’ve called and searched around for he fixed my IPhone battery and offered me a protective case at a very reasonable price he is fast and has good customer service I will be coming back in the future. 😁
My experience was great!!! He was fast and efficient, got me in and out and my phone works perfectly. Definitely give him a call if you need your phone fixed!!!
I would recommend Mr. Self & EZ iPhone Repair to everyone! He was fast, professional, extremely courteous and very affordable. Plus, he comes to you! He repaired my iPhone 4s screen in only 30 minutes.
The prices are reasonable, the service was impeccable, but what will keep me coming back and a loyal customer, was the Amazing customer service! Mr. E was very personable, knowledgeable, and focused on making the best experience for me, the customer!
Great service, great price, and no long wait. Able to get my phone looking brand new.
I have been bringing my devices to this place since it first opened and have had nothing but positive experiences. Whether its a cracked glass on my phone or just grabbing quick accessories its always a breeze and the prices are unmatched. I would recommend EZ Iphone repair to anyone!! Thanks again EZ Iphone repair!
Excellent, excellent customer service. My order arrived super quick. The owner gave great, fantastic customer service!
Honestly the best repairman I know. Prices are great and hes professional I recommend anyone thats needs repairs or unlocks go to him
Fast and did a great job I would definitely use again if I need a screen replaced.
EZ Always works hard and has a great attitude. I have used him 6 times or moreand he is always happy to come and serve our needs. Give him a try you will notbe dissapointed.
Guy was cool did It in under 20 mins and it looks great.
Wow, what a great service. Great customer service and was on time. If you need to get your iphone repaired call EZ. Hands down the best in Charlotte
THE BEST SERVICE!! The owner has great customer service, the fastest ive ever gotten an phone repaired!
He did a great job! It was a reasonable price and he even gave me a free tempered glass screen protector and a phone case.
There have never been a time when i came to Easy iphone repair and i was not satisfied!!! Customer service is excellent and hes very affordable!!! If you want your phone fixed quickly and the right way pay him a visit you will not be dissapointed!!!! 😊
Omg when I tell you that this man is about his business, its an understatement. At first I was going to go somewhere else but my brother insisted that I give him a try. He was not only on time, he was before time. He was very patient while I finished my client at work. He was quick with the repair and I was almost in tears when he returned my phone. It was beautiful. I thought my life was over before he came in to fix it because it was literally shattered front and back. I have told everyone in my family because we all have iPhones. I will definitely be using his service again. I really appreciate your hard work. Thank you so much.
Bought a phone last Wednesday wasn’t able to go back till today to go tell him the Touch ID wasn’t working and sound was weird, he got loud and refused to fix it service was bad said i had bought it a month ago when i have proof i bought it last Wednesday. Would not recommend the guy is a total ass when complained to! Don’t wast your money on this place before you get the same type of service. Would not even put one star.How was i being racist i did not disrespect you in any way i am a person of color i am a military spouse to a person of color, you got loud and disrespectful when we simply told you the Touch ID wasn’t working and if you could fix it you denied and got rude, you sir are a complete liar. So yes your service is bad. You said “what do you want me to do i will not fix that phone i will not open it” you’re disrespectful and we can have the security cameras checked when my husband comes back from deployment in 3 months to see that you are lying and are full of yourself.
The owner was very understanding and unrelatable can a good person great prices in everything in his power to fix the problem I had
Cracked my phone and got it fixed fast and for a great price. Amazing customer service.
So glad I found this place! Awesome prices, super fast and great work. I would give this company ten stars if I could.
You can’t go wrong with Self—they’ll take care of you here!
I would highly suggest EZ repair for anything you need involving your phone! Ezekial did a great job at meeting me and assisting me for a great price. Im a college student and employee, I travel mostly by bus and really needed a new phone battery. I could not make it to the store so he said that hell meet me at my job. He met me at my job and changed my battery for a more than reasonable price. Thank you so much EZ Repair!!
Very quick, friendly service! I highly recommend this business.
Omg I love this place the price was affordable awesome customer service, no wait time you get in and get out I just love this place
Awful repair, terrible customer service and the guy is a NIGHTMARE to deal with. He not only screwed up the screen replacement on my phone, but when I called a few days after the repair (once proximity sensor and other things stopped working), he just started yelling. It was the WORST customer service I have ever experienced. Its like he knew he screwed up, but refused to take responsibility for it and instead starting screaming. I couldnt get a word in.STAY AWAY and go to a real professional.
Mr. EZ went out of the way to fix our spare iPhone 5 on time..Amazing service and great prices..Total value for money!
Ez was great he fixed my phone in less than 20 minutes after I called his business is so welcoming ! If you live in Charlotte and need your phone fixed call him beacause his prices are AMAZINGGGG !!
Extremely quality service! Found things wrong with my phone I didnt even know. I would send any and everybody to him!
Great prices and service. Ive been here several times when Im having any phone problems.
OMG! Where else would I go to have someone to save me from my worries of damaging my phone several times throughout the year! It doesnt matter what my needs are I can gurantee you EZ will take care of your phone needs. Hes the hospital for phone and any other technology needs!
EZ is the best! EZ fixed the vibrate function on my iPhone 4 in no time and at a VERY fair price. I was in and out in less than 30 minutes. Cant ask for a nicer guy and better service. Thanks EZ!
EZ iPhone Repair was awesome! Great service, arrived on time and had my iPhone fixed is minutes!
This man is the truth. The phone is fixed. The price is more than reasonable considering the cost of the kit commercially, the cost of Apple repairs it or replaces it, he also provides additional accessories without charge out of He kindness of his heart.
I bought my black iPhone 5s here for a screen and button replacement. I talked the the guy over the phone and notified him that I was in a rush and he said he could do it in 15 minutes which I thought was great. Then I went into the store that he was working out of to find out he wasnt there. I called him again and he said he was at the wear house getting my pieces so I was like alright well Ill just leave my phone and go handle the things I needed to handle. I came back maybe a hour later and he was in the middle of my repair I waited. It looked all good so I paid and left. Anyways I got my phone and left I got all the way across town before noticing that my headphone jack no longer worked. I called him and he said he was headed my way anyways so that he could come to me, he came and looked at the phone and said I dont think I did that because all I did was repair the screen so I dont know why your headphone jack isnt working anymore. I was pissed because this phone was a gift for my gf so now I had to give her it without a working headphone jack. A week later my gf called me to notify me that the screen was lifting on the upper right hand corner which is the first problem ( the lifting caused discoloration on the display screen so in order to fix it she had to tape the screen down so it will now longer lift. ) that was the first problem. The second thing I noticed was the scanner on the home button no longer works so now she cant use her finger to unlock her phone. It sucks that she lives in VA or I definitely would have taken the phone back and asked for another repair but since she is I cant. Im not a review type of person but needed to warn any who is considering going here, DONT DO IT GO SOMEWHERE ELSE. ( Btw: he said the wear hours didnt have any black screens left for my black iPhone and that if I wanted it repaired that day that Id have to just go with the white screen and black button so I did.)One plus o