Chris was fantastic! On time and super quick!! Extremely knowledgeable!!!
So, I was on the fence of who to call but reading the reviews i called Chris, which i am so glad i did. Quick response and he explained everything in detail, which gave me a sense of reassurance that the work will be done. In short, he followed through with great service. I highly suggest you call Chris with Going Up Garage Doors. He still has to replace a small part but i have not doubt that service will be exceptional as well.
Chris recently replaced my existing garage door opener and door. Prior to agreeing to go with Going Up Garage Door, I asked Chris an onslought of questions and he graciously answered promptly. When I decided Going Up Garage Doors was right for the job, Chris was able to schedule me in and even came over to install coming off having the flu. When all was said and done, Chris cleaned up, showed me how everything worked, and I was even able to pay with my card.
I’ve worked with these guys a couple times on various properties. They are honest, responsive and always do a great job. I highly recommend and will be using them again in the future.
Chris was fantastic!! He answered the phone himself and helped us troubleshoot. He was on time, thorough, and very reasonably priced!! Dont bother with anyone else - go straight to Going Up!
We are super impressed with Going Up Garage Doors and Chris Roberts the owner! At 9pm on a rainy, cold Saturday night our garage door came off the track and would not go down. We use our garage as storage and it is full including expensive tools and and a Harley. We could not leave it open overnight. Chris left his movie night with his wife and daughter, went out into the cold rain and immediately drove 45 minutes to come help us out. He was super nice, friendly and knowledgeable and walked my husband through everything he was doing. Not only did he fix our door in less than 30 minutes but he serviced it while he was here too! He also helped us move stuff out of the garage and back in. He was very professional and extremely efficient. He quoted us the service call price up front and did not charge us extra for coming at 9pm at night on the weekend. He was truly a lifesaver and we are so happy!! Thank you Chris for saving the day! You are a super hero to us!
Chris did a great job. On time, friendly and professional. Felt I got a fair price and good service. I would use again.
I made an appointment with Chris of Going Up Garage Doors on a Saturday and he cane to my house to repair my garage door 2 hours later. He was prompt and even called me 10 minutes prior to arrival. He diagnosed the problem in less than 10 minutes and effected the repair in less than a half hour. I asked him to service my other door and he did that as well. He was professional, courteous, and friendly the entire time he was here. I would recommend him highly to anyone. I made sure to secure him to service my garage doors on a yearly basis. A very impressive company.Sincerely, Richard Costello
Very professional and great customer service! We called him on Saturday and came right on Monday morning to repair our broken spring. Thank you and highly recommend!
I called and Nick was at my home in 10 minutes. He completed a thorough check of the doors and openers and was able to fix all issues we had with wiring and door not closing. He also showed me how to perform maintenance on the doors. Great service and pricing!
I called Chris when my garage door stopped working. Chris went out of his way to try to walk me through what to do over the phone. When this didn’t work he told me he couldn’t come to the house but told me how to secure it. When Chris came out the next day, he was very professional and had the issue corrected in less than 2 hours. I highly recommend him and will definitely call him if I have any issues in the future.
Chris and Nick was very professional. I hired them to remove and install 3 commercial doors with motors. They had an issue caused by a third party but quickly resolved it. It take a day and a half but it was worth it...Price quoted was very reasonable and fair...They cleaned up each day before they left..I would recommend them to anybody looking for garage door service or install.Danny in Monroe
First of all - what a great name for a Garage Doors company. Thanks to Chris Roberts - He let me know that he might be a few minutes later than first confirmed and was absolutely professional, super nice and did a great job. They returned my call and completed the service in less than 24 hours . Highly recommend.
I highly recommend these guys!! They were great!! Nick was awesome to work with and timely. No high pressure sales or any of that. The price was right and the install was quick and clean.
Chris came out same day with a free estimate. By far the best deal in Charlotte!! Amazing work and great people...highly recommend!
Chris did a great job! Was on site the day after I called. Quickly installed a new spring and drive motor. Staying within my budget, He provided me with the solution I was looking for. I have already recommended his service to co-workers, neighbors and friends.
Very happy with our new garage door seals for both the bottom and the liner around the other three sides, all of which were weathered, cracked and broken apart. Friendly, knowledgeable service and great pricing.
Appeared day after call. Work done quickly, efficiently. Was cost effective. Explanation of work done so that the layman could understand. Keep business card on my desk.
Chris was a joy to speak with. He definitely has a great personality and does an awesome job at presentation of the garage door. He made me feel so comfortable and seem to know his job very well. He gave me a written quote which seemed very reasonable. I will probably be using your service approximately in Feb or March of 2019.
Chris and Nick just replaced 2 old doors with 2 beautiful doors. They did a wonderful job, Chris knows his product and was excellent in helping me decide. Thanks so much for a wonderful job !!
My garage door broke on a Sat morning, and Going Up was recommended by my daughters soccer coach. I called them just before 10, and the door was fix by 1pm. Great pricing and exceptional service. Highly recommended.
We had a stellar experience with Chris. After calling another company who advised they “might be able to call us back later today”, I called Going Up Garage Doors. Chris answered the phone immediately and came out with an hour. He quickly fixed assessed the damage, gave us best and worst case scenarios and got to work. He was able to achieve the best case scenario (repair, no new parts) but I appreciated his transparency. Within about 2.5 hours of the initial call, the door was repaired.
They came out on a Sunday morning and did a fantastic job. Quick response and gave us a few tips on prolonging the life of the door.
Excellent and knowledgeable service. Highly recommended.
Chris and Nick were professional, quality of product and work were excellent, called when on their way or if running late. Highly recommend them.
Chris came out on Easter Sunday. The spring broke on our garage door and we couldn’t get our cars out. He was knowledgeable, courteous and prompt. Definitely recommend!
Great response time and fair price . Explained everything to me very clearly . Taught me preventative measures so that i could maintain the garage door opener longer . Would definitely recommend and use this company again .
Enjoyed working with this company. Very responsive & thorough. Will definitely hire again.
Knowledgable, courteous, efficient, and very reasonably priced. We couldn’t be happier with our new garage door and the service we received. Definitely recommend to all of our neighbors and anyone else who asks.
Chris at Going up Garage Doors was,and has always been, courteous, knowledgeable and prompt in taking care of our issues. I will always call these guys for our needs with our garage doors.
They come quick and are very helpful in answering questions and they do a great job.
Had a broken spring on my door, they came out on a Sunday. Quick fix at a reasonable price. 👍🏻
They were great in customer service. From quote to instal was ONE Week! I would recommend them highly!!
Chris put weather stripping on my garage door. Our weather stripping became brittle after 20 years Chris fixed that problem! He was prompt and courteous!
I just had my broken springs replaced on my garage door. He showed on time, was very courteous, and the job was completed in a timely manner.
Very Prompt and on time and honest very reasonable in price does not price gouging in the event of an emergency Will most definitely use him again!!!
Found this group and they were outstandingImmediate responseFair priceVery professional and kindFive stars all around
Timely, efficient and professional. The garage door is fixed and working!
Chris with Going Up Garage Doors was very knowledgeable and professional and did a great job for a fare price
Thanks Chris for helping to fix my Garage .. Great service
I called on Saturday and had my garage door opener installed on Sunday! Fast, friendly, professional service.
Super easy to work with, on time and very efficient
Overly impressed with their responsiveness, from coming to house same day called to measure, to ordering and installing even in the threat of a hurricane got it done
Excellent communication, timelines, and professionalism.
Best service in town, they came within 2 hours and problem solved!!!
Awesome customer service!
Great work, great guy!!