Happy found this place because the wine store near me overcharge for their wine. This place has my wine and it half the price what the one near me charges. Also now you can bring your dog here as well to shop which is awesome! So many selection here with good deals and prices. Its worth stopping here and picking yourself something also they do send coupons in the mail so yay on that.
I called an hour prior to coming to ask if they had a beer available. The gentleman was super friendly and informed me that they did. When I showed up a gentleman immediately asked me if I needed help and I told him about the beer I had called about. It was sitting there on the shelf for me already. Such great customer service I was in and out so quick. Thank you so much for having amazing customer service in a world where it’s far and few between!!
Great staff and always great finds. The only wine store that sells Bel Air...and they also have great craft beers. I love always finding something new to add to my collection
I love the Port wines, not to pricey. Definitely affordable and great quality. Helpful staff, although I caught two of the guys shooting laser scanners in each others face.I asked them, Are you guys trying to give each other cancer? and one of them said yes.
Love this place going to be honest Im not big on wine, Wisconsin girl, so beer and hard liquor have always been more my style but on the tasting table I ran into the most delectable wine I had ever had I like it sweet and a little bubbly and staff is always been extremely helpful and have open my eyes to the wonders of how good a glass of wine can be.
I love this place! Its always a bit overwhelming with how huge a selection the store has, between the wine and the beer, but there are always employees around to help. And theyre SUPER helpful! Ive had times where Ive been looking for something very particular and theyve always gone above and beyond to help me and they know the store super well.
Great selection of wine and lots of beer. They carry Flying Dog which is reason enough to visit the store. Staff and management were always helpful every time ive gone in and provided good recommendations when needed.
Lovely wine store. Huge selection and friendly service!
Huge variety of wine, even has a great selection of beer and wonderful customer service!
They have a great selection of beer, wine and spirits. All the staff are very knowledgeable and ready to help. Definitely my favorite beverage store!
Good selection of local beer and national special release beer. Happy to find what I was looking for (Bigfoot) plus a few more (CLT, Dark Hollow, Third Coast). Discount on mix-n-match 6 packs.
Very friendly/helpful staff with a large selection of drinks to choose from
Had a wine I have been looking for. Wish they had all the beer we wanted. Nice place
Good selection of products and good price. The service is great. Ive been shopping here for the past few years and they have been very good.
I love the selection available here, especially from local breweries. I would easily give this place 5 stars if not for this one experience I had....I was back in the beer aisle browsing around when I heard what I thought was an extremely painful sneeze echoing from the front. Then it happened a few more times. And again...and this kept happening enough that I wanted to investigate what the heck was happening. So I casually browsed my way up to the front to not be conspicuous, and I found the source. It was an employee standing in the middle of the customer service counter dry-heaving into a big trash can. Over and over and over. I honestly felt awful for her because she seemed to be in a great deal of pain. But regardless, thats not what I wanted to see. I completely understand she cant help it, but why on Earth didnt they let her go in the back somewhere? This counter is smack in the middle of the front of the store and divides the entrance and exit. There is no avoiding this counter. I also was a little shocked that staff didnt acknowledge it whatsoever. I had to ask someone if they had something in stock in the middle of an episode, and I was kind of expecting a little, Sorry about that... but it was ignored. When I was checking out, Im quite positive it was a manager that was ringing me up, and right behind him is this poor girl dying, and he acted like nothing was going on. It was strange to say the least. I really would have expected someone to give just a small apology for the situation.
I arrived at this Total Wine location just after 10 am. I was greeted by Areyaun. I’ve have never had such an amazing shopping experience in any of the Total Wine locations I have visited. She was extremely knowledgeable about the wines and created an atmosphere that was pleasant and relaxed. I love to talk about wine. It’s one of my favorite things to do! Areyaun took the time to speak with me about some of the wines she has enjoyed and recommend the 2016 Willamette Valley Pino Noir, Kudos. I adore these Oregon Pino Noirs. But have never tried this one. It was a fantastic recommendation! Extremely easy to drink, with a dynamic fruit forward taste and smooth, but not muted tannins.This a def crowd pleaser! Thanks again for being an outstanding associate! Total Wine has a real rising star on their hands!
Over the past two years Ive spent more money here on craft beer than my wallet would care to admit, but the staff is fantastic, the selection of beer is fantastic, and they always have a really good seasonal selection. Founders Breakfast Stout and Narwhal are coming up soon, do yourself a favor and pick a few up. PHENOMENAL beers.
Massive selection and friendly, knowledgable staff make this an easy choice for any craft beer lover.
A huge selection of wines and staff that are always willing to help. Dont be afraid to ask for a particular wine. They always find it or recommend the closest thing.
My God! They have such a huge selection of all types of alcohol. You would get everything. Great beer selection and the wine selection was enormous.
The best selection and popular prices. Fun browsing the different wines. They also carry my Molson Golden among other great beers.
Great place to try new wines and beer. They have a large selection to choose from and a knowledgeable staff to help you decide on what new vintages youd like to try. They ALSO have a return policy, so if you try something and dont like it you can return it for a refund, which is freakin amazing!
Customer service is very good. Great selection. Staff very knowledgeable.
Love. The selection is awesome! Great location. Friendly and helpful staff. And they offer discount emails...
Best total wine in Charlotte!! I hate they are closing. Sales person Darius is amazing!!
We love this place. Sadly, its moving locations to its Concord Mills location.
This place, as the kids say, totally slaps. Theyre very friendly and have a great selection.
I love how the employees give commendations! Great prices, great staff!!
Nice variety, needs a little more organization, but can appreciate employees favorites, and as soon as I walked in I was offered service.
This total wine is a nice location! The staff here is so helpful and accommodating its become the place we go to try new wines. Afyer having moved here from another state we felt welcome and I was left satisfied thank you!They also have a great craft brew section with locals amd nation wide product. Even a build your own sixer.
Im new to the area, not knowing that ABC stores are the only ones to sell liquor, I had thought the “& more” included it as well. Unfortunately I learned the hard way but the staff was very friendly and accommodating with letting me know what times the liquor stores close, gave me a pre-made flyer for directions from them to there.As I walked through the aisles I noticed their store is very clean, has an extensive wine selection to choose from so their name lives up to the total, and the “& more” is basically a medium sized craft beer & just regular beer selection. With the regular beer in smaller packs in the fridge section, mind you the 24s in the back are against the wall but you will need it in something cool after purchasing because mine was very warm.Overall I had a great 10 minute experience !
Large selection and variety of wines. Very helpful and knowledgeable associates
Great place and helpful staff. There are also little cards posted throughout the store with staff pictures and recommendations on them. Pretty cool!
Friendly service. People were eager to assist.
Just what youd expect. Lots of wine options. Store was easy to navigate and well organized. If youre looking to try something new, it helps to see the employees favorites and the wines labled for best wine in different categories. Service was quick.
This is always my go to store when I have time to walk through the store, do the taste test, see what’s new or talk with the employees to listen to their recommendations. They have something for all occasions, even when there’s nothing special going on.
Thats the place wonderful workers . The new wines all the time, that comes in handy for the winery what more can I say go once youll come back. 🍷
Very helpful staff, great variety!
Great wine store but they are relocating in March.
So. Much. Wine! They may not have everything, but they can get it! (As long as their computers are working.) Great customer service and a huge selection of beers and wines!
Very good wine collection and helpful and knowledgeable staff. Helped find what I was looking for plus gave good recommendations on what I might also like
Great selection! Super friendly staff with cop on duty. Perfect
Awesome place for good wines. Many to choose from. Was very pleased with the overall selection, and good prices.
The store is always clean and well organized. The staff is friendly and helpful, even if youre looking for Vikings Blood.
Great prices great selection great customer service
If you like good wine and beer check them out, great selection and if they don’t have it they can and will get it.
Really narrow aisles, no impactful sales, and very limited beer selection. Would have done better buying at a local grocer instead
Best selection and always an awesome and super helpful staff.
This is a home Total Wine store and we really come here because it has amazing employees. Theyre all very friendly and knowledgeable on what beer and wines that are new to the store and they offer great suggestions.
Great selection, knowledgeable staff!Came in looking for specific styles of craft beers and, without searching for assistance, was helped quickly and effectively. Thanks for making my beverage an experience instead of just another boring drink!
Clean, organized, friendly knowledgeable staff vast variety great prices...
Always amazing service. Very knowledgeable staff and always helpful. I love it!
Great Selections and great prices
Great prices, friendly/help staff and tons of wine options to choose from
Good selection, not everything we needed but close, good prices, polite staff
Good experience and they have well experience people who give best suggestion while choosing wine / any other best place . thanks!
Gonna miss this location, very convenient spot with a great selection
Very nice set up, a big selection, and the employees were helpful.
Great selection as always at good prices. Too bad NC wont permit liquor sales or Id visit more often.
Great recommendation on a new red wine, plus wine tasting. Remember to search for University location because you cant see from WT Harris
The have a good selection of wine and beer, but not as good as 201 Central. Plus, I really think they should drop the price of their kegs a little... $20 more per beer keg than other suppliers.
Great variety of wine beer and liquor, can never go wrong coming here.
Large selection and very knowledgeable on what I was looking for. Thank you to all that helped
Very good and clean place. staff were very nice and available.
Has all wines, champagne and beers that you are looking for including domestic beers. you name it they have it. They also have a selection of cigars and not to mention, kegs of different beers. And drinking snacks.
Great wine selection, great prices and friendly knowledgeable staff
I felt like I was being followed around the store. Sooo this made me not want to make a purchase. Sooo I didnt.. For now on Ill stick to where Ive been shopping for my wine..
Great customer service. And speedy check out
Ok selection of wine. Probably the best selection around. Friendly staff and everyone is helpful.
Very helpful and knowledgeable staff when I needed to buy some kegs for a wedding.
I buy kegs here, great prices and good selection.
Got great gifts at 30% off
Very helpful employees! Ive enjoyed several of their recommendations!
I got everything I needed, an employee walked the aisles with me!!! Outstanding service!!
Fabulous place to find and buy a variety of wine, beer, and snacks?😀😁
Best service. Best wine selection in Charlotte.
Great beer choices, stuff Ive never seen before, but this one doesnt fill growlers like all the other locations in Charlotte. Ill probably visit those instead.
They have some nice prices for beer and wine that I like.
I always have a great experience at Total Wine. The selection is excellent and the staff is always helpful
After the tenth pack of beer I picked up was past the enjoy by expiration date I just left the store. Very disappointed. I recommend whole foods or healthy home market.
Lots of variety, isle spacing is good. Friendly employees
Such a great selection of wine and more. They had two products that is very hard for me to find plus I picked up a nice cigar there.
Great selections and best prices.
Great variety of wines, beers and cigars and Excellent customer service ...
Good prices and very knowledgable staff. Everyone is very courteous here.
Great wine selection. Decent beer but scattered
See you soon, great place to get everything I love to drink
Cool place to visit. Very helpful managers.
Great prices and very helpful staff. Brent was all smiles and kept me laughing!
Always find what I need. Love they are pet friendly!!!
Great selection. Knowledgeable staff
Good selection, well-stocked, clean and orderly, you can generally find what you need, although I think shipments come in on Tuesdays.
Great prices and friendly, helpful staff!
Cool place many choices good prices for all
Great place,they have a fantastic variety of wines and beers!!
Great variety and affordable prices!
I love this store. They have selections out of the Ying Yang!