You can never get anyone from the pharmacy on the line and when you do they will place you on hold for a long period of time and never come back to the phone. I was on hold for 22 minutes. The need to hire more help because this is not great customer service.

If I could give this 0 stars I would. Neither the store or the pharmacy answers the phone. I have called repeatedly for the past 2 days at various times. absolutely ridiculous. YOURE A PHARMACY! PEOPLE HAVE QUESTIONS REGARDING THEIR MEDS! IF YOURE THAT SHORT STAFFED YOU SHOULD JUST CLOSE!

I called to have my sons prescription refilled and was not able to reach anyone in the store for an entire hour. I was hung up on at least 6 times and double that recycled back to the main recording. I tried every button except the if you are calling from a doctors ofc . Each one I got hung up on. The service here is ridiculous.

Wasnt bad was in and out quickly.

Pharmacy never answers the phone, Ive only ever seen two people there and one woman admitted to not being a pharmacist but having to cover for lunch, I see her very often, they need to hire more pharmacists

Went in for both covid19 vaccines and both times had to wait at least 25 minutes after the appt to get shot. Why make appointments? Thank you for giving shots but this location was terrible. 2040 Atlantic Ave. Chesapeake, Va

Horrible!!! The slowest place Ive been. I put a prescription in at 830 at night went back the next day at 130 pm they told me it wont ready come back 😂 . um no. I sat there and waited 30 min. Wont ever come back....

They are SLOW!!! I have LITERALLY been In the drive thru line for an hour and some. Better Customer service is NEEDED!!!

My doctor called in my prescription and when we went to go pick it up they said noting was called in even though I received a call saying my prescription was ready. I kept receiving calls to pick it up and they said they didn’t have it even though the voicemail said that it was at that location. My doctor called in another prescription and when we went to pick it up they said they didn’t have it. I don’t know what kind of pharmacy they’re running there and I would highly advise going to a different one. Wish I could give them zero stars.

I have my prescriptions at Rite Aid, Never had any problem with them filling or any mix up with the notice they give you on your phone, that they have been filled. I use to go to Walmart, long lines& one time they didnt have my blood pressure medicine, They said they was going to call my Doctor to see if the Doctor could put me another med !!!Why would I want to go on another med when the one I was on works Good.Thats when I switched to Rite Aid should have done that A. Long Time Ago.

Best Pharmacy in town.Friendly people who care about your health. Customer service skills are wonderful. I do not have to wait long time for my medical. 5 star

Faster than CVS!

The staff is very friendly. They truley care about their clientele. They go above n beyond to help.

The pharmacy does not give you the correct amount of medication. Count your pills!

Horrible customer servic

This dumb place dont deserve NO STARS. pharmacy SUCKS. PLEASE dont waste your time going there

Its OK but only draw is it being close by but waits can be long and had few issues picking up drugs

This pharmacy sucks for lack of term!

Years back when they opened it was my store to go to but now… it’s not good, now it’s only one person there, a sister from Africa working, she does her best to help everyone but one person cannot run the pharmacy… you people need to improve because I see this store going down and I don’t want that, pay your workers higher wages so you can have more employees