The entire process was excellent from start to finish. Don at the main store was very professional, asking about where the carpet would go, what type of traffic in that area, etc. Helped us pick the right carpet and set up the installation.Carlos, the installer, was a master craftsman. Working alone, he installed the upstairs carpet and the stairs. He did a terrific job. Couldnt ask for better. Carpet World should be your go to place for carpet needs.

This was right after Pandemic. Don was the best salesman I have ever had..for anything!After two trips to his showroom(18 miles one way)We decided on a product..Delivery was to his Norfolk store..much closer. Easy pickup..very satisfied. Will buy again.

Huge thanks to Don and his staff who are incredibly professional and easy to work with. Theres no upselling or pressure to buy anything you werent expecting or looking for. I came to them a little over a month ago to replace all the carpeting in my home. I told them what I wanted, what colors and carpet feel I was looking for, and I was done in under an hour with all the information I wanted. A couple days later, I had someone come measure my floors, got a quote that afternoon, and arranged to have my carpet installed in one day! The installers were done in about 5 hours (

Last week my husband and I wanted to surprise our daughter by redoing her room while she was gone. I called Carpet World and Courtney was more than accommodating! She came out to our house that day and measured, and had the carpeting in 2 days later! It was great working with her, and the carpeting looks wonderful!

Wonderful experience. Ive been looking for my living room area rug with my colors for awhile. They had exactly what I needed. The man was very helpful and pleasant. I would shop here again.

ORDERED AND RECEIVED A PIECE OF INDOOR/OUTDOOR CARPET. IT CAME IN EARLIER THAN EXPECTED. EXCELLENT EXPERIENCE.

Really nice and helpful salesman. The price was amazing and the product is high quality. Very happy with the whole transaction.

Don is awesome there and the carpet arrived quickly!