Always no matter the time has long lines. I think they can do better at staffing people at crucial times. It’s also possible to have someone on back up in the event it gets busy at non crucial hours.
Customer Service is always Friendly with a smile! Thank you for keeping everything so clean!
Look at your receipts after buying. They are overcharging on sales tax. I noticed the food items being taxed (which isnt legal in California) and its possible they are taxing for bags. Ive noticed this twice now. I brought it to a clerks attention but I really didnt want to argue, especially since its not her who put their cashier system together. I think the tax rate they are charging is also too high. Its a private business so they can add whatever fee they want but they cant call it sales tax.
Still the best place for value. I have it 4 stars only because they could of had more open cash registers, but thats ok with me but some people were getting irritated.
As usual, long lines to check out. At first only 1 clerk, people were too close together & almost to the back of the store. Then after 2nd clerk, lines were long (I was 9th) & people were too close together in 2 places. They need a better way to check people out. A positive: clerk was competent and friendly.
It literally brightens my day to come here and see Terry. She’s so friendly and has ridiculously good customer service. Clean, well stocked store.
Great place to buy greeting cards and gift wrap!
You can always get what you expect from a dollar store. It has a variety of productsIts just very tough because so many people come in and the lines are fairly long sometimes. Plan ahead that you will take a bit longer than expected
I bought lot of items including greeting card and cover. I inserted greeting card inside the cover without knowing that it might be annoying while billing. I even apologized for putting the card inside that cover(which I m buying) to the old lady in the billing counter but she didnt hear and ignored me. I dont like the attitude they show as if they are paying from their pocket. I hardly go there and I havent been there after this covid19 but this is my first worst experience. They have the pride as if they are the only ones who belong to this country but most of them are deported from another country.
As the name suggests, the place is great to buy stuff for cheap that is for a dollar. You can get all your party supplies and snacks for a buck.Its usually crowded during evening time and you might have to stand in a small queue to get your stuff billed.Only thing that you need to take care is not to wander around and take the stuff you need and leave, as you will definitely end up buying more than required.The staff is helpful and humble. They are usually never out of stock with their stuff and keep adding new supplies every now and then.
These people always charge extra. It has happened to me today again that if I buy one thing, I charge twice and if I want to buy two same things, then they charged for 3 or 4 things😒😒
Had bunch of stuff and now I have stuffed up my house with supplies. Nice staffs along with ‘better’ or ‘cleaner’ looking compared to the other Dollar Trees I’ve been in.
When I was about to set my items on checkout 3 she turned off the light and closed, but a minute later after I was in line 1 the cashier from line 3 opened again and took the people behind me. Rude.
The people who work there are really nice.
The second best pocket-friendly retail chain. As you can see, everything is just a dollar and seven cents. The have pizza and frozen fries too. I have seen big bottle of shampoo and conditioners of well-known brands. The best thing would be to make a habit of going here, at least for non-consumable items.
Had a lot of heavy stuff and it wouldnt let me take the shopping cart out really upset with employee
Wish they had better selection, like the one in Campbell. Staff is really nice though!
This is one of the bigger Dollar stores so they had a lot more selections & was well stocked. They even have a freezer food section @ this location. However, it was really busy & all the lines to the register were very long.Overall, it was a good experience.
Store unexpectedly changed their hours (closing at 9pm rather than 10pm -- their website still says 10pm). I arrived at 9:05 and needed less than 5 minutes just to check on a specific item. I told the manager this, but she flat out refused to give me 5 minutes (there were still other customers in the store at the time).The store is okay but the service leaves something to be desired.
The place can save you some serious money, very lively and good staff
It is holiday season and yet only 2 billing counters are open. They shud DEFINITELY have a separate queue for 5 items or less. It takes ages just to bill 2 items. Social distancing and crowd control is non existent. There is range of variety of products so u will mostly find what u r looking for.
The best savings that I know of! Thank you
Very busy with few checkers that are very slow. You get the help you pay for.
Long lines inside and people just hanging around outside.
Manger is always late, dont rely on store open timings
Shoppers did not keep social distance here.Store is well stocked with Thanksgiving and Christmas items.
Busy but more helpful than other dollar tree stores...
The best place to buy cheap use and throw items. The store is of normal size but has a lot of items which can be bought for 1 dollars each. Also the staff are very helpful. Only problem which I faced was that to use the trolley I had to use a 50 cent coin. But I had none on me so I had to use baskets to carry the items which I needed to purchase which was a bit inconvenient.
Best dollar store I been too so much stuff to find and for a dollar will make you holla
Need more registers open during peak hours and they have alot in stock not. Bare like other places
Great selection
Always great shopping here
It was good I was able to get at least 70% of what I needed that makes me happy
Great place to buy specific items that you can get at a discount like plastic sandwich bags and boxed tissue. They have a great selection of greeting cards. Some are 2 for a dollar and some are a dollar. Employees are always friendly. Especially Terri. She is always so kind and in a good mood. She has great energy and genuinely gives good customer service.
There are good deals. But no continues goods.
During the pandemic I discovered this store. I was looking for groceries and found some good things to stock up on for a steal like Healthy Choice Chicken and Rice soup, wild salmon, asparagus, corn beef hash, water. I also bought many useful items like greeting cards, T shirts, picture frames, tape, bandaids, batteries, floss, nail polish remover, ziplock bags and garbage bags and parchment paper, toilet paper, satin pillow cases, mattress covers, kitchenware, etc. Since I lost my job with the COVID-19 lockdown, I had to stretch a dollar and had fun shopping for great deals at this store quite often!
The price was low and I got what I needed and more.
I always need things in small quantities. S[ Dollar Tree is a great place to start.
Pretty good enough for a dollar store.
Great prices
Awesome spring collection....
This location is better than the Mountain View and Santa Clara store
I always find bargains at Dollar Tree. On shopping day I always go there first. They dont have everything I need but the things they do have are a good value. My two issues are 1. Never enough checkers so there is always a long line and 2. I hate the security brakes on the shopping carts. The store is clean and well stocked.
Most items that I buy on a weekly basis are in stock, and are priced reasonably. Lines are a little long, but this allows me to take care of some online tasks while waiting. The customer service, is sub-par at best,the cashier that works on Saturdays Terri is like the DollarTree Sudo Gate-keeper :) She got mad at me for taking a cart one day, when the store did not have any carts because it had two empty boxes in it. The biggest issues is the bathroom. Graffiti is spray painted all over the walls, and fecal matter is on the floor. Management need to get their house in order.
I live in an assisted living facility. I just did my Christmas shopping for some of my fellow residents for very little money.
This store and the one in Santa Clara are both disgusting. The store that I really really like is in Campbell. People who shops there are disciplined. Items are organized and not all over the place. The kind of store I like. I would give 5 stars to that store.
Its the Dollar Tree. Its almost the same in every city when it comes to layout and cleanliness. The thing that stands out here is the customer service. Always a friendly welcome and they actually help me look for items.
Nice store but kinda messy
Auto accessories not sufficient.
Its good, just like the other dollar stores around ... The edge this one has is that it has ample parking and its spacious inside . The last who helped me for checkout was courteous ... Its easily visible from the street outside so I didnt have an issue looking for it .
Good place to get quick handy things. Dont keep expectations on service side. But good place to go for cheap and quick grabs.
As for as dollar stores go, this ones the bomb! Always has everything I need and didnt know I needed. Everything I get is put to use right away. Im usually there for travel items, personal care, Kitchen and storage containers. And I got almost all my stocking stuffers for Christmas here!
You get what you get. Good value.
I like it. know problem here
Staff are helpful if you like some assistance. Good selection of house maintanence products and seasonal/holiday items. Some interesting and unusual food items. Carts have lock wheels, ask for it to be unlocked if you need to take the cart to your car.
The cashier was awesome. The store a little congested and ho hum. Been in better ones.
I couldnt take a picture but there is only one check stand open its 2.34 and the goes beyond the tooth brush isle. Its horrible I would leave but I got a few items. I been in line from 15 to 20 min.
This dollar tree has the most diverse set of stuff to buy among all the similar shops I have been to
Great selections
Great crafts
Great place for saving money for basic housewares stuff,cleaning supplies,laundry supplies,milk cheese,eggs,frozen dinners,shampoo,soaps,dental floss,toothpaste,toothbrush,kitchen supplies,post cards,automotive accessories,candy,sodas,fruit juices,balloons, toys,party supplies and gifts.
Cant beat price of dollar tree in most cases. There are few things to watch out for. They let queue go longer before opening another cashier.
Good items at one dollar each. Everybody can afford particularly children essentials.
Store had plenty of stock
Generic dollar store. Adequate checkoit. Good inventory.
A lot of stuff but not very organized. If you need things for all sorts of holidays, it is the cheap place to go. Just be sure go early, if you go couple of days before, most likely the good items are sold out.
Fun and useful products are everywhere. I love shopping here.
$1 for every item makes it easy to compare price.
Everything was to be expected for a dollar store format. Could have used more selection with smaller quantity, name brand, merchandise.
Typical Dollar Tree store, kind of messy tired staff, but good prices on essentials... this one is on the busy side, bathroom needs a good cleaning...
Its a dollar store
I love. This place all kinds of great things0
Everything is so cheap! It also will pay good for a job because lots of people go there so you should go to! 😊
Big store with quite a bit of selection. I specifically went to their gift bag section and liked their options. I did not like that they only had two cashiers with huge lines at each. Not really effective since I went after work...as most people do.
Great for almost everything for parties, and its all $1 each. Love that.
I love buying cups and plates here. They are cheap and I have plates that have lasted me more than 4 years and they are only $1.
Dollar tree rules
Always busy, great place for small items that cost more elsewhere
One of the cheapest stores. Quality of all stuff may not be that good so mostly recommended for use and throw stuffs. Overall value to money as price is $1 each for almost all the things.
I like the staff, especially a lady named Terri at check out. Very cheery and sweet
Love the Dollar Tree, went in for decorations to make an obnoxious birthday chair for my boss...streamers, wrapping paper, pom poms, giant hat, tape and scissors. 8 bucks for a glorious win!
Its a 1 star for now because the hours are 9am-10pm on Saturday and I came to the door and 9pm and was told it was closed. Why advertise you are open late if its not true.
Good for wrapping paper and gift bags and cards. Also great for seasonal decorations at cheap prices
Great place for cheap items. Almost everything is around 1-2 dollars.
Excellent selection of craft supplies.
Always finding new stuff to buy.
HORRIBLE customer service! Just returned 2 h alloween owls that didnt light up once I displayed them and the cashier said she couldnt exchange without the tag.even THE MANAGER on duty said wheres the tag! HELLO dumbasses...i dont leave things I put up for decorations with the damn tag. This is the worst dollar tree ever. Drive a few miles and visit the San Jose stores.
They are getting better about having enough people working so the lines are not as bad as they used to be.
Very long lines but this is what cheap is all about. You pay with your time and patience. Items are alright just be prepared tine wise. Lots of cheaply made China junk.
Nice selection, well kept up, found what I was looking for fairly quickly.
Store was crowded and packing boxs and cart used by personal were blocking isles. Things they had for years no longer can be found. Another person made a comment that you cant find things where they should be with same items. Things everywhere.
Bought some kitchen items at very reasonable prices.