I received excellent service when I came to their store. There jewelry was amazing and the diamonds will blind you🤣 once I saw this I new I was in the right store..

I have been shopping at Reeds for several years now. First was to purchase my wife a Christmas/Birthday gift. The sales associates were extremely knowledgeable and helpful. They provided great detail in the different stones and cuts. I was so pleased I returned again this year and added a custom ring for my daughter. The manager was so patient answering my questions and meeting my needs to ensure the happiness of my wife and daughter. Thank you Reeds for employing such kind and helpful personnel.R/Extremely Happy Customer.

Reeds has definitely my favorite jewelry store!! I have been beyond pleased with all of my purchases from my customized jewelry for myself and my son to the wedding rings for my husband and I. Always exceptional customer service, knowledgeable and very helpful staff and of course quality jewelry. I highly recommend Reeds to my family and friends as well as many others. All of my experiences have been nothing short of amazing. Definitely stop in and shop, if they don’t have it in store I’m sure they can get it!!!A super extra Thank you to Rachel, she has definitely helped tremendously to make my experiences unforgettable for myself, family and friends. 😊

I have been a satisfied customer for over 25 years, I feel very confident and comfortable when shopping at Reeds., Rachel’s has always provided excellent customer service, she’s very knowledgeable about jewelry, Rachel’s very professional, always friendly,Very helpful and honest..The store is always clean!When I enter the store, I am always greeted with customer service and a beautiful smile regardless if I’m shopping or just need my Jewelry’s cleanse.Rachel and her staff are amazing. She’s a great manager with exceptional skills.She genuinely cares about her staff and customers .I love 💕 and very much appreciate.Thank you for many years of excellent service’s and purchased jewelry.Bessie

My husband and I just celebrated our five year anniversary! He took me to reeds and let me pick out a special piece. I didn’t know what to think. Ashli stepped in and made the experience so fun! She was super knowledgeable, patient and helped us pick the perfect piece in our budget. I decided on a white gold vintage style ring! I will definitely be coming back! Thank you for a great experience ❤️

I have been shopping at the Reeds at Chesapeake Square Mall since December 2020. The Associate that helped me with my purchases then has been helping me since. She is always so upbeat, friendly, positive and always displays impeccable customer service skills. I was shopping yesterday, March 9, 2021. When I walked into Reeds, she greeted me with a smile. I found a gift I wanted to purchase and with her charm and ease of upselling abilities she persuaded me into also purchasing myself that same item. All I could do was smile at her and tell her that if I had a business of that magnitude, I would definitely have her on my team. You all have a jewel in Rachel and you should be proud to continuously showcase her talents. Thank you Rachel for your gracious and helpful attitude.JMarsh

Ashli was amazing!! Her friendly smile, knowledge of jewelry and patience is what A+ customer service is all about. She went above and beyond to make my experience a pleasurable one.

Very outstanding service. The best service ever. The manager Rachel makes you feel valued like youre a friend or family. I absolutely love Chesapeake Square Reeds Jewelers. I recommend everyone to shop and check out the great deals, staff, and great management they offer. Absolutely love that location ❤

My Fiancé and I went in to get our wedding bands last minute for our wedding coming up in 2 weeks. The staff at Reeds were very helpful and gave us all of our options due to the last minute purchase. We ended up finding the perfect bands with a great sale price. They were also able to size our bands in just a few days so we will have them for the wedding!!! I’m so happy about our choose to go here! Will def come back!

Ashli was my saleswoman and helped me purchase my bracelet and opened me a Reeds account. She was very helpful and knowledgeable. Thanx Ash 😉

I absolutely love this store. The atmosphere was friendly and made it a great shopping experience. The staff was amazing. I absolutely love the Store Manager Rachel. From the time I stepped in the door until I made my last transaction, I was completely satisfied. If you’re looking for great customer service, Reeds in Chesapeake Square is the place to go. Ask for Rachel and tell her Angelia sent you.

I went in looking for a watch. Ashli helped me find the perfect watch. She was very professional, polite & courteous.

I love going into Reeds Jewrley store. When I walk in the store,they all say hello and also call me by my name. That means a lot that they remember you. Rachel Young the store manager and her team are AWESOME!! The atmosphere is great and the service is even more greater. Excellent service and great people. Reeds Jewrley at Chespeake Square Mall is where you need to shop!! 😁

Mildred is a phenomenal sales woman. If you need diamonds go see her!!! She is amazing. I needed a special item and she came through and I could not be happier. All my future purchases will be here at reeds with Mildred. Thank you again!!! My wife is going to love it.

I ENJOYED MY TIME IN REEDS JEWELER STORE. THEY WERE EXTREMELY EXCITED TO HELP ME WITH MY PURCHASE FOR MY DAUGHTER. MRS. RACHEL WAS AMAZING. I WILL DEFINITELY BE BACK.

The service was excellent! Awesome experience! Rachel was very professional. I made a purchase at Kays the day before and returned the ring for the one at Reeds. I was surprised to get approved on an account and was able to purchase my husband a chain and cross as well.Thank you Rachel!!!

Recently purchased a watch at Reeds. Ashley Smith provided excellent customer service. Another jeweler in the area had the same watch, but we decided to purchase from Reeds because of Ashleys service and because Reeds offers a 30 day return policy. I would shop with Reeds and Ashley again.

This store is always clean and neat. The sales associates are always willing to help. There is a wide selection of jewelry and if it’s not in the store it can be ordered or customized. Take advantage of the sales, you can get some great savings. Also they have some of the best jewelry and watch care plans.

Always top notch service. Friendly staff and they always give me the best deal possible. They always offer a complimentary jewelry cleaning. I will never purchase jewelry anywhere else. Thanks for the great service.

Amazing customer service. Rachel was super helpful with my purchase. She even remembered what I liked, and when my husband came back to buy my anniversary gift, she was able to point him in the right direction. Amazing attention to detail! That is why we will continue to shop here!

What a wonderful place to buy jewelry. We are long standing customers whove bought everything from his and her Rolex watches to diamond earrings. The staff is always pleasant and quite helpful. Rachael does an outstanding job helping my husband with selecting surprise gifts for special occasions. Love that place!!!

Mildred and Ashli were wonderful. I have the most beautiful engagement ring now!! I am so happy with our choice and the excellent service we received. Thanks so much.

I had a great experience here, the worker who helped me was very kind her name was Brianna Banks. I will definitely be shopping here again. I love the ring i bought and am so happy i decided to shop with reeds jewelers and will be back soon! thank you to the staff and Brianna Banks for helping me.

Rachel at Cheaspeaka Square Mall is the best jeweler and the only jeweler that I would ever go to to buy any jewelry.. If you like dealing with friendly, fair, understanding and a well qualified jeweler just go to Chesapeake Square, Mall and ask for Rachel. The other ladies that work there are very qualified also and nice.

My husband and I have had the pleasure of having Rachel assist us with gift giving for our anniversary for the past 15 or more years. She always chooses the best gifts for me. I am very appreciative. She has also assisted me with choosing mommies first gifts and gifts for family members who have lost loved ones. Thank you, Rachel!

Mrs. Mildred, Rachel and Diamond are AWESOME! They made our 22nd wedding anniversary the absolute BEST. Because of these knowledgeable ladies were able to find the perfect rings to celebrate our big day. Kudos to the FABULOUS jewelers at Reeds, Chesapeake Square.

Would love to say thank you so much to Ms Rachel and the entire staff at Chesapeake square Mall Reeds for helping my fiance as well as myself from helping us out with the finest wedding rings set.... We couldnt have went to no better jeweler..... Thank you so much, yall are an amazing and outstanding group of young ladies and were FOREVER GRATEFUL, see yall soon for more 💞💝.... For anyone reading the reviews, this location make you feel like family on the spot as you come thru the doors, YOU CANT GO WRONG

I had no clue what I was looking for my sisters birthday,but I knew I wanted to get her a piece of jewelry. The sales clerk,Dymond Silva,help me find the perfect gift. Needless to say my sister was so surprised. I give her a 5 star rating for her excellent customer service.

This is one of the better Jewelry stores in Hampton Roads, The sales team and Sales Manager is awesome. Ms. Young is the epitome of professional. She is attentive, courtesy and very responsive to the customer inquires. A lost art. Thanks for the wonderful experience...

I love Going to Visit Reeds to buy my jewelry. Due to Rachel she is a very sweet lady and the whole staff is amazing. I’ve never had a issue buying my jewelry from reeds. If your looking to buy Jewelry go visit Rachel and her staff. Amazing Store

DIAMOND is AMAZING 😍 She’s been working with me for years now. She’s helped me get all my new pieces of jewelry as well as fixing up and adding on to old pieces. Never disappointed when I go see her!

Great customer service and variety. Ashleigh has a lot on knowledge and was so nice. She answered all of my questions and was completely patient with me. Side note i love her vintage style!!!

Sales lady was so very helpful and very friendly. She allowed me the time I needed to choose what jewelry I wanted without feeling rushed. I would love to have her every time I shop Reeds. Diamond was her name.

Came to Reeds today for a Christmas present. Diamond was fabulous with her help and she went above and beyond with her customer service. Thank you Diamond! You were amazing!!

I had an amazing experience. Ashli was very helpful and knowledgeable. She made selecting that perfect piece easy and pressure free! I would recommend to all my family and friends.

Diamond was an amazing help. She found everything that we wanted and did it all with a smile. It would be a great day if every salesperson was this caring.

My experience was great thanks to Dymomd Silva! She had excellent customer service and was very knowledgeable. She helped my fiancé find the perfect engagement ring and when I had to get it resized she was also very helpful. Definite asset to the Reeds Company!

Super great experience! Came in to find a birthday gift for my daughter and Brianna helped me find the perfect one! Thank you so much! Will definitely come back!

Wonderful customer service, went to purchase an engagement ring for my fiancé and everyone was very Helpful.Go in ask for Rachel! I promise you won’t be disappointed. My fiancé couldn’t be happier with my ring of choice.

Excellent customer service. Rachel and staff are very friendly, knowledgeable, and always accommodating. I have never had a negative experience while shopping at that location. Always a pleasant experience. I highly recommend this location to others.

This was my first time buying a ring. I have to admit I was nervous and didnt have a clue where to start. Diamond and Rachel were very helpful and made my experience with REEDS amazing. Id recommend them to anyone.

Very friendly staff. They always provide excellent customer service when I purchase items from their store. My jewelry shines like the day it was purchased when they clean it for me!

I received the best customer engagement at this location. My sales consultant Rachel was beyond amazing. I told her my style and asked for her help with an engagement ring. She literally showed me one and it was perfect. I showed her a picture of my fiancé asked her when she would be there and made her promise that he got that one for me...a week later your girl got a ring lol Thanks Rachel!!!

My partner and I had an amazing experience with the entire staff! Brianna was the sweetest and very knowledgeable about the companys products. She showed me the items I wanted to see, and helped me choose the right fit for me. With a bit of convincing, me, that is, I got what it was I wanted, a pair of Alex and Ani bracelets!! ☺️😏☺️😏 I will be a returning customer in the future! She knows what we mean ❤️❤️❤️ Thank you soo much!!

I love the Chesapeake Square location. They are all professional and they are so professionally dressed. Rachel the manager is so accomodating and goes out of her way to be sure youre satisfied.

I usually dont take the time out to do reviews.....but Sometimes great customer service is warranted and Dymond offered just that. VERY ATTENTIVE and took the time out to make sure I left happy and I definitely wasnt empty handed this makes shopping worth wild when a associate likes what they do !

Rachel is a lifesaver. Was looking for rings for my fiance and I and let me tell you she went out her way to make that happen. Great customer service and we will be back.

I really enjoyed visiting the Reeds Jewelers store in Chesapeake Square Mall. A charming young lady named Brianna helped me choose a lovely bracelet for my Granddaughter’s graduation gift. She loves it!!

The ReedsTeam and store manager Rachel were incredibly helpful without being overbearing. They took the time to listen and answer all of my questions.

Brianna was absolutely amazingSpent plenty of time to help me build a perfect Pandora bracelet. Will be back again soon for Christmas!

Great customer service, very knowledgeable staff, and the place was VERY clean. They are able to customize most every type of jewelry I asked for Awesome place.

My experience with Ms. Damond at Chesapeake square mall Reads was excellent. Her customer service and knowledge was exceptional. She helped me with my 20th anniversary gift for my wife. I purchased a watch and bracelet. Great job Ma. Diamond.5 STARS

Me and my fiancé went in to get last minute wedding rings and Rachel was absolutely amazing and helpful also very patient she was phenomenal. I would recommend anyone to go here 🤩😄👍🏽👌🏽

Ashli and Mildred did a great job! Thank you so much! Im coming back for christmas gifts!!

Had a great day at Reeds today spent a lot of money but left very very satisfied 😌 will be back

Dyamond is Fantastic she. Is so patient, fun to talk to and truly help with decision making makes shopping comfortable

Great customer service! The manager Rachel was awesome, she helped me pick out some great pieces!

Had a wonderful experience at this store. Rachel is very knowledgeable and helped me find the perfect gift!

Purchased a watch for my husband from Ashli Smith and she was so helpful and very knowledgeable about their product lines. She also made sure to stay within my budget and was never once pushy or “salesy”. Will definitely be back for more gifts!

Love love love my rings!!!😍 And the customer service is amazing!! I highly recommend getting gifts or self treating present from them.

Racheal is the bomb and very sharp on what you should buy with great taste. I would recommend anybody and everybody to the Chesapeake store.

Rachel assisted me today with the best birthday gift ever! I will be back to see her for Christmas gifts!! :)

Dmyaond is a great sales associate that takes care of my jewelry needs. She takes her time with my picky wife and takes the time to learn her unique tastes. Thank you so much Dyamond!!!! Ill be seeing you again and again!!!

The staff at this location are very friendly. There is a large variety of selection of rings! I had a hard time choosing,however, Rachel help me out significantly. She was very knowledgeable and patient with me !

This place is awsome the jewelry rep Brianna was AMAZING! She answered all questions i had and was very patient! THANK YOU AGAIN

It took two weeks for my necklace to arrive instead of one, but other than that excellent service and repairs. 9/10 recommend.

Ashleigh and Rachel were great with the service they provided me. I treated myself to 3 rings today!! Thank you ladies!!

DYAMOND IS THE BEST SELLS PERSON IN THE WORLD!!!! SHE IS PATIENT AND KIND. SHE ALWAYS MAKE SURE I AM SATISFIED!!! YALL GO SEE MY GIRL AND GET YOU SOME JEWERLY!!! SHE WILL GET YOU RIGHT!!!!

Amazing experience in this wonderful establishment, Dyamond was wonderful through the whole process. Ashli was an amazing help as well.

Brianna Banks was an amazing help finding just the right bracelet for my sister !! Will definitely be back for matching earrings Thanks so much

Ashli and Dyamond provided great service! I was very happy with my experience. 😌😌

I LOVE this place. I cant thank Rachel enough for her exceptional work, patience, creativity and customer service. The customer service is ALWAYS on point. Very nice staff to engage with for any sort of transaction, whether it be a purchase or a repair/cleaning/services of shortening/lengthening something. They just know how to execute customer service to the highest standard!!

Working with Racheal Young and the store is the absolute best. Their service has been and still is wonderful.

Dyamond and Ashli were absolutely lovely! Amazing customer service and adorable furry mascots!

Great selection great customer service very friendly employees.. I recommend everyone I know to shop hear..

The staff is always well dressed and friendly.They make me feel comfortable every time I leave the store.

Rachels service and sales skills were the best. I went in to get a pair of earrings and walked out with an engagement ring thanks Rachel

The workers here are very friendly and help you the best way possible. I really love my pandora ring I got from here!!

I had a wonderful time shopping in this store,I usually feel like I’m pressured when shopping for jewelry,but in this case the staff were very polite.I had time to make the right decision on which watch I wanted.long story short I have myself a gorgeous Gucci watch!!!

Dymond Silva gave outstanding service. I will definitely tell my friends and family!!

Ashleigh was great with helping me find a gift for my bestfriend fror her birthday 😊

Brianna was supper sweet and a great helper . If you come shop ask for Brianna !!

Dymond Silva was so helpful. She answered every question I had and she was patient with me. I wish there was a Dymond at every location.

Great service! Rachel, the manager, is very concerned about clients and gives the store a personal touch!

Dymond Silver excite customer services, cant wait to go back to purchase something else

I would be shopping again Dymond Silva has excellent customer service skills .

Love the Ladies in this store. I have been a Reeds customer for over 17 years. My main jewlrey consultant is Rachel. Always leave feeling satisfied. Thank you for great customer service and going the extra mile. It definitely matters. Guess thats why Ive been around so long.

Dyamond Brianna Ashli was very helpful and nice thank you guys for being very helpful nice and respectful

Ms Mildred was the Best Sales associate by far go see her!

Ashleigh was outstanding with assisting me with my purchase. Thank you!!

Every time I go to this store Rachel always treated me kind she make sure that if the product is not there she will get it for me. I have made Reeds my number one jewelry store. Thanks to Rachel

Reeds Jewelers in Chesapeake Square Mall is one of the best in Hampton Roads. They are professional, knowledgeable and offer great services to their customers. I always leave there knowing I have a great piece of jewelry for a good price.

They are great! Amazing service and clean environment!

Amazing service, Brianna was super helpful, I will most definitely be back. Thank you

My experience was the best ever! I would recommend Reeds Jewelers to anyone looking for quality jewelry. The staff was very helpful and knowledgeable! Thanks for the Swiss!

The costumer service was great! The ladies was very helpful

Recently purchased a necklace for my wife and the staff was very helpful.

I have been going to the Chesapeake Square store to purchase items for over 18 years. The staff is friendly and professional, prices are great and they treat you like family instead of just customers. If you ever have the need for jewelry, watches or accessories Rachael and her team are the ones to see.

I had a very great experience going to this jewelry store. The staff was very friendly, kind and accommodating. Dyamond took her time to help me pick out a gift and she was very knowledgeable on the merchandise

I love this Reeds jewelry store I have been coming here buying jewelry for 3 years at this location and i have had the very best service and pleasant experience from Rachel and her team they treat me almost like family and very friendly and they know there jewelry and they always give me the very best quality jewelry at great prices. So I will always get all my jewelry from Rachel and her staff.