If you want your personal property smashed, broken, missing this company is the perfect choice. Our new couchs leg was broken off, dresser drawer smashed in, our $2000 paddle board was dropped from the top of the semi onto asphalt... when I confronted the employee he stated, its no big deal thats a high value item, insurance will fix it. I had a $1500 professional Kimball office desk completely smashed and broken. Any extra pieces or parts the employees literally just tossed them into the SEMI instead of putting them in boxes and labeling them. I had to go out and pick up all the smaller little pieces/ furniture parts/ screws/ other odds and ends off the semi floor. Consequently I am missing all types of items ranging from Paddle Board fins to stereo equipment.Now lets talk about delivery... Im not sure if this company hired a outside 3rd party or not. But I know they paid the workers cash at the end of the day so you know that was properly taxed, all insurance requirements were met and the employees were properly vetted. FUN NOTE... The driver showed up with some random woman who was not affiliated with the company. She was not an employee and had no business being at my house. However, she disappeared into the house for about 1/2 hr I was told to use the restroom while the the truck was being unloaded. Im not aware of anything in the restroom that takes 1/2 hr. When I asked the driver who she was i.e. wife, girlfriend ect.. he stated it wasnt his wife or girlfriend. I dropped the conversation at that point and I still have no clue who this random woman was that was brought to my house and went in my house un-escorted, un-invited.The off load was supposed to start at 0800. The workers showed up at 1230. Not bad only 4 1/2 hrs late. Well now its hot out. We have nice leather furniture. The workers asked me to supply them with beverages to drink which I thought was very presumptuous. We had water in the house but apparently that wasnt good enough. But worse then that.... The workers were completely coated in sweat as you would expect on a 90+ degree day. I went in the house and found them sitting in our leather furniture completely soaked in sweat. They got up and there was literally pools of body fluids on the furniture. ABSOLUTELY DISGUSTING! Random strangers bodily fluids on my furniture....So the office was upstairs...we have books and and other office related stuff that needed to be hauled upstairs. So the workers tried their best to hide anything heavy in other locations in the house so they didnt have to haul anything upstairs. They would leave boxes in the garage with the label facing the wall or other locations using the same tactic. Consequently the workers hid boxes, and intentionally put items in locations they were not supposed to be simply because they didnt want to haul them up the stairs. So once the movers left I realized that literally nothing that was heavy was in the location it was supposed to be in.Around 6:30 at night the last box was unloaded from the Semi. The driver then told me that I had to sign the paperwork stating that the driver and crew fully un-packed me and hauled off the boxes. I initially refused to sign the paperwork saying this as it was not true. Nothing was un-packed, nothing was put back together. The beds were in pieces and yet the driver was telling me that I had to sign a paper saying that they had done all this work they clearly did not do. I argued with the driver that it was a lie and they infact had not done any of the before mentioned work. He then stated that he wasnt going to get paid if I didnt and it would be all my fault and he needs to make a living as well ect ect ect... so under duress I signed the papers.End result..... Now I am getting to deal with the insurance companies to fix/Replace all of the missing and broken items. This can take upwards of 60 days. So I have a pile of broken furniture and miscellaneous items preventing me from using my garage. Horrible move, horrible experience, I would not recommend this company.
During the current crisis that our country is going through it was nice that a company was so professional, polite, on time, and energetic. The supervisors that were involved were in constant contact with me keeping me updated as changes came. Being active duty military as well as my wife being active duty military her being deployed, and me having two kids at home trying to move our house and our lives across the country this company made it extremely easy. I could not be happier with our experience and would recommend them every time. This was my first time transferring across the country I hope it was my last but if I have to do it again I hope I get the same company Clark transfer and storage company.
Clark Transfer showed up on time and as scheduled. They efficiently packed our house up and when we arrived at our new place there was no notable damages or items missing. Before they left our old place we had forgotten to have them take something and they gladly put it with our stuff and it made it to our new destination just fine! Very nice and friendly people. Thank you for the great job during our move!
Clark moved my family from Virginia to North Carolina . The people in the office were very professional and were very accommodating in setting up our appointment to give us a bid.They came on time and and we came to an agreement and set a date to pack and delivery .They were punctual with the pick up and delivery .The guys were very polite and accommodating and friendly.My furniture did not have any damage and nothing was broken in the box’s.I can not praise this company enough !!!!I will definitely use them again so don’t hesitate to give them a call !Thanks Clark for a job well done !!!
If you are moving anytime soon, contact them. I have moved 3 times in 9 years and used them every time!! Excellent service from start to finish. I could not have asked for a better crew! From the initial customer service over the phone to the follow-up call the day after my move it was a 5-star experience. I was thoroughly impressed and will continue to recommend this company. Thank you!!!
I’m using my sisters account... my name is Cari Hamill and our family was moving out of state so and we hired Clark Transfer moving and storage. I have had numerous bad experiences with moving companies from theft to damage. This was the best experience we ever had moving and we are retired military! The attention to detail packing and caring for every item in our home was unreal! Friendly, punctual and responsive are just a few words to describe them! They had daily inspectors on site and also randomly visit to ensure the job was moving along. The office was terrific, if I called they actually answered and took care of issues on the spot. They took a nervous family with a history of bad moves and went out of there way to turn our experience around! I highly recommend Clark Transfer moving and storage company for local or long distance moves! If I didn’t think they were a fantastic company or they didn’t provide amazing service I would not have given my name!
Clark Transfer recently completed a move for my family, and I couldn’t be happier with the service that we received from this company! From the office staff to the movers, we were treated with respect and so were our belongings. Anytime I called with a question or concern before or during our move, they were always more than happy to answer quickly and professionally. The movers were punctual, professional, friendly, and did an amazing job packing boxes so that nothing would get broken. Although I hope to not move again anytime soon, Clark Transfer would definitely be the company that I would want to do it for my family. Thank you to each and every one of your employees that made our move so easy and stress free!
I have used Clark a couple of times now to move myself and my parents house. I would never use a different company. The movers were nice and professional. The whole process from start to finish went smoothly.
Oh my word, Clark is the best! They totally saved our hides a few years ago when we needed to move my mother emergently. The movers that came were so patient and gracious with my mom, very understanding about “all her things”. Very professional! Nothing damaged or scratched. I would recommend them in a heartbeat to all our family and friends back in Virginia.
I have moved a lot due to my job and have used different moving companies, however Clark has been the best by far. They showed up when they said they would, answered any and all questions I had (no matter how crazy they may have sounded) and actually treated my things better than I would have!!! I cant say enough good things about them. Thank you Amy and crew!!
The woman I spoke to explained the process to me and answered all of my questions patiently. The crew were very polite and timely. My aunt is moving soon and Ive already recommended them.
Clark Transfer is a family owned business who treats their clients like family. They are awesome packing belongings to ensure a safe delivery. I highly recommend Clark Transfer for your moving and storage needs.
Great People and Great Service. Was so nice to have everything taken care of with no worry! Definitely will use again and tell all my friends!!!
Awesome moving company! Excellent customer service and personable staff.. definitely recommend!
Excellent moving company. We moved our parents (in their 80s) and they were terrific with them. Highly recommend Clark for moving.
I am a senior lady I would like to tell you the awesome people that came to load my stuff Marie Ken and James they deserve mor than 5 stars they were kind polite they took very good care of my things they were awesome I just want to say Thank you again. ALSO THEY NEED A RAISE
Antonio, Vince and Melvin were very helpful, decent and professional while household packing and moving.
Excellent company to handle all your moving needs.
Friend told me you guys did a great job
Great place..i would recommend them to anyone!!!
Very lazy workers with no care in the world about customers property.
Fast service and friendly personnel
Excellent job! Very professional:).
Its the best moving company in Virginia
I believe they sell your personal information. Ive received hundreds of spam calls since speaking to them.
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