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CARSTAR Alan Conner Collision Center Chester
10360 Chester Rd, Chester, VA 23831, United States
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CARSTAR Alan Conner Collision Center Chester
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Br
Review №1

Todd and Scott and The whole team at Alan Conner Collision did a Fantastic Job restoring my vehicle after it was hit parked in a Kroger parking lot. It looks brand new and better than it originally did!! They also vacuumed, cleaned and threw in a extra bottle of paint for any touch ups that I may need in the future for scratches. Fantastic Communication with me by email and phone. Todd is a Great Professional and they also got me a great rental vehicle to drive for the week. If I could give 6 stars then I would for sure! Thank you to Everyone at the Alan Conner Collision Team you guys are Awesome!!

vi
Review №2

Randy Corker - We thank you all for the outstanding job you did on our car. Weve already recommended you to our friends and family. Completely happy with the process from day 1 to the day we picked it up. Would definitely return if the need ever arises. Thank you Scott and Todd so much for your help. It feels like we have a brand new car even though ours is a 2012.

Da
Review №3

Our experience with the Alan Conner Collision Center team in Chester was a great experience. The team led by Todd and Scott was professional from start to finish. They treated us like family, updated us regularly, helped us navigate our insurance company advocating for us in every way, took time to explain some of the ins & outs of the process, and completed the work in the.time promised. The paint and body work was phenomenal! Weve had very few experiences with businesses that were as pleasant and quality-filled as this one was. We HIGHLY recommend Alan Conner Collision!

Ge
Review №4

This was my second time using CARSTAR Alan Conner Collision Center on Chester Road (formerly Conner Brothers Collision). I am a repeat customer due to the quality workmanship of the guys in their shop, and the professionalism and detail that both Todd and Scott bring to the customer experience out front. You can tell that the work in the shop is high quality and is done with pride. Ive taken a Honda Accord and a Toyota 4Runner here, and they both look great. Out front, Todd and Scott do an awesome job setting clear expectations for the customer, and handling the insurance company while keeping you informed throughout the process. Their industry experience, professionalism and teamwork is a huge part of why I chose to come back a second time.

Bi
Review №5

6 month old Audi Q5 with trunk lid, bumper and brake light damage. Outstanding repair, looks new. Inner edge and outside both well done, they matched manufacturer’s subtle styling edges and color. Parts replaced with Audi parts. Communication excellent! Great service! Conner brothers don’t cut corners!

Do
Review №6

Love their level of communication. The app is very nice feature. Well see how well the work is preformed once we get the van back.Update: The Van came back good as new, a day before we thought it would and they worked with Enterprise and all we had to do was swap the rental for our van and we were good to go.These guys made everything easy, and I even giving us some touch up paint and over all very professional in all areas. Highly recommend them to all.

Cl
Review №7

Scott was very professional and great customer service!WOULD recommend going here! Will be going here from now to forever! Thanks guys yall are amazing 🤩

Va
Review №8

Absolutely professional and great fast service !! My car looks brand new again, Thank you Todd and everyone for your great work ! :)

Di
Review №9

If you need body work on your car/truck, go to Connors on Chester Road in Chester, Virginia. Exceptional work. Great value. Professionalism. Wonderful customer service. That’s what I got !!

ti
Review №10

The staff at CARSTAR was very friendly and professional. My car was only 2 months old when it was hit. Todd promised that it would look as good as new when they were finished and IT DOES! They finished it sooner than planned and they even returned my rental car for me. I noticed a scratch on the back of the car and even though it wasnt part of the repair, they buffed it out for me at no charge. I would definitely use them again!

Yo
Review №11

I’m sure it’s better options in the area never go here. It took 2 weeks to fix a dent, when I received my vehicle the dent was gone but I had more problems like windows, locks, and lights. If you’re considering going here I would advise to look around first that’s all.

Ma
Review №12

Great job, looks perfect. Staff easy to work with.

ch
Review №13

I recently needed a body shop due to being rear ended while stopped at a red light. I chose this shop because of their pristine reputation for doing excellent work. Todd Stanley was very patient, honest and professional. I highly recommend this shop in Chester VA for any and all your vehicle needs.Charlene Moss

Me
Review №14

This was my second time using this shop. The staff did a great job on my vehicle, and were friendly and helpful. They even took my car to the dealer to get it calibrated after the repair and brought it back, and filled my gas tank for me at my request. Highly recommend this place!

Jo
Review №15

Insurance company estimated 9 days for repair, it took 21 days for repair. I had to turn in my rental because it took so long, beyond what the insurance company would pay. They would not give me a concrete date when my car would be finished. Left black finger prints on headliner and sun visors. Very difficult to manage your schedule not knowing when your vehicle is going to be done, especially without a rental.

Ro
Review №16

This is my second repair at Alan Conner Collision. My car looks brand new. The team did an excellent job assessing what had to be done, estimating the time to do, and keeping me informed every step of the way. Todd Stanley explained everything in non-technical terms I could understand and made it a pleasant experience.

Jo
Review №17

I’ve used Connor Brothers before when they had their VCU location. I needed to get my bumper fixed, they managed to squeeze me in for a quote and for an appointment. Not only did they do a fantastic job repairing the bumper but they also complimentary buffed the scratches.They never cease to amaze me. Staff is always professional, personable, and helpful. The team goes above and beyond to ensure clients are satisfied. They are literally the best body shop in the entire area.

To
Review №18

I wanted to personally thank Todd and Scott for their respectful, polite, and outstanding customer service. If you need body work on your vehicle, Carstar is the place to go. I am very pleased with my car and you will too! Truly exceptional and compassionate work! I would also like to note, Todd. without any hesitation went above and beyond by buffing away a few scratches I had, Thank you again!

Br
Review №19

Everyone was so nice. Very professional and explained the whole process of my estimate to repair my car. They were very flexible. Very honest! I would recommend anyone to go to Carstar

Jo
Review №20

Thank you Todd for such a wonderful job on my Chevy truck. I live over 85 miles from you but had some friends who recommended you that I was willing to do the drive. I am glad I did.The body work that you did was wonderful. Even though you had to improvise and make a rocker panel since there were none to purchase, it looks great! The paint was a great match as well.Thank you and all your staff for doing such a wonderful job and at competitive pricing as well.

Je
Review №21

Fantastic body shop. Replaced my rear bumper and paint job was perfect. Looked better than new. Unfortunately 2 weeks later I backed into an object and damaged the bumper. Todd was great. They took the time to remove the dent at no charge and set up an appointment for new paint. This company treats customers right!

Pa
Review №22

I got into a car accident March 6th, and was absolutely terrified thinking about having to find a repair shop to fix my car. One that wouldnt leave me disappointed. Also, one that wouldnt take advantage of me simply because I am a 20 year old female. That night I googled repair shops near me and I instantly saw Conner Brothers. I read all of the positive reviews, felt a peace about it, and called them the next day. I spoke with whom I believe is the owner, Todd? Either way, he was so friendly and kind. He made sure I felt like a top priority to him and his incredible staff. My car took a little while, however, that had nothing to do with Todd and his team! They worked on my car and now it looks brand new. I sincerely could not be any happier with their hard work. God forbid I ever need work on my car again, I will take it to Conner Brothers, no questions asked. Thank you so very much, Todd and the entire CB team! Yall worked with such excellence and efficiency, and I am truly grateful for that!!! Ill attach before and after pictures! :)

Bu
Review №23

I highly recommend CARSTAR!!! I found their work to be excellent and on time. The entire staff was professional and polite.

Ro
Review №24

If you are looking for a repair shop, don’t look any further than The Connor Brothers Body Shop!!!! Took them less than 10 days to repair my Optavia (Kia Optima). Brought the car into the shop on August 22nd and Mr. Todd called my phone on August 31st saying that Optavia was ready!! Just when I was thinking that it would take a month to repair, it took less than 10 days!!!! Thank you Connor Brothers for fixing my babygirl up and Todd, thank you for waiting after 5pm to pick my car up when I was running late from dropping my rental off at Enterprise!

Su
Review №25

In Feb of 2020, Conner Brothers did a fantastic job on my 2019 Honda Pilot. My car had been clipped on the passenger side rear bumper and rear side panel. The car was fully drivable but, with it being new, I wanted it back in original condition.When I spoke with Conner Brothers on the phone, they walked me through the whole process including how to minimize the time without my car. They reviewed the insurers repair estimate and ensured I understood the details. I was able to work with them via email and the phone until the day of my scheduled appointment.On the day of my appointment, the team removed all of the applicable parts to fully assess the damage then called me with the estimated time to repair (10 days) and also shared pictures and the updated repair estimate. They worked directly with the insurance company - I never needed to make another call. The car was completed in 9 days and truly looked brand new.Honestly I had heard horror stories from friends on dealing with auto body repairs. This was completely seamless and I ended up with my car returned to perfect condition. Fantastic people to work with and great results! As a bonus for Honda owners, they are a certified Honda Auto Body Shop. I highly recommend them - these guys are just great.

Da
Review №26

Excellent service. Would rate 10/10.

Su
Review №27

I took our car to the Chester branch of Allen Conner for hail damage repair. I delta with Tod who kept me well informed about my car..he had remarkable patients answering and explain questions I would ask. I would definitely recommend this shop to family and friends. Justin who did the hail repair did a wonderful job! Thank you for this excellent experience!

Ti
Review №28

I wish I could leave a ten star review. Todd and Scott were the complete definition of professional. Brought my car in after getting in an accident and was told by Enterprise three weeks prior they had a rental reserved for me on the day I had to take my car to the collison center. I got to the collison center to find out that Enterprise ran out of rentals even though I had a reservation.I already had an appointment set with the collison center that day, but they understood the situation that I was in and were very professional, personable, and compassionate. They were very accommodating and allowed me to come back after Enterprise fixed their faux pas. Six days later, I finally had a rental and the collison center put me in with no problem to get my car fixed. During the process they let me know if I had any questions what so ever to just give them a call.Got my vehicle back two weeks later fixed and cleaned.I highly recommend this place. They are top notch! There really arent many places out there anymore with this caliber of service.

Sh
Review №29

They did a great job, communicated well through the process and gave us back a clean car inside and out, which it was far from that when we gave it to them. Would definitely use them again!

Ro
Review №30

Todd and the staff were awesome. Very friendly, highly professional. He was very willing to answer all of my questions and explained exactly what they would have to do to get my car looking right. They worked seamlessly with my insurance company and got quick approval of their estimate. Gave me a time estimate to do the work and explained why it would take that long. Then, they got it done early! Under promise and over delivery makes happy customers! Work was flawless! Could not be happier.

DJ
Review №31

These guys at Carstar did an outstanding job on my Infinity Q-50. It was damaged in the front from a hit & run. This car has a lot sensors & cameras in the front. Everything works perfectly and the paint matched perfectly. 5 Stars!!!💯

Ta
Review №32

I had an insurance claim and they handled it with ease. There even was an estimate change and that was no problem. The work they did on my Subaru was great and it had a lifetime warranty. Thanks, Scott.

Br
Review №33

Fantastic service! They go above and beyond to take care of their clients. Quick, quality work. Highly recommend!

Pa
Review №34

I dealt with Scott and was very impressed. This repair shop came highly recommended and I know why. He and his team couldnt have done a better job from start to finish. Thank you again Scott.

C
Review №35

This was our first time visiting the Conner Brothers today. We had bought a used Honda Civic, and immediately found some hidden issues with it. We had gone back to the dealer, Jiffy Lube, and a family mechanic. No one could figure out what was wrong. The family mechanic advised us to seek out a body shop. I researched on Google who was the best body shop in town and found Conner Brothers. My mother and I decided to give them a shot. They found the issue, fixed the issue, and gave us a good deal. My mother and I will definitely be utilizing this business again in the future if we ever need it.Mr. Todd Stanley was kind, friendly, and made sure we got the best service. He showed us what the problem was, showed us indicators of past collisions contributing to the problem, showed us how they repaired it, and gave us a good price for the repair job. I was impressed and felt absolutely comfortable working with him and his crew. This is a great business, and I hope more people support it. It is not every day you find an honest company that cares more about giving you the best quality service.

Ha
Review №36

Great service.

Lu
Review №37

My car sustained scratches due to storm damage. Todd Stanley buffed out scratches free of charge. Excellent customer service, would recommend to all.- Jim C.

us
Review №38

I took my truck to Connor Brothers to get an estimate for some spots in my paint, and mind you it was just before closing time. Todd Stanley came out, looked at the paint and said, I think I have something thatll take care of that. He goes and gets a compound and starts working on the truck right there in the parking lot! Spot is gone!! He could have told me it would need to go in the shop, charged me what they wanted and been done with it...but this is a team with Honesty and Integrity! That goes a long way with me! If you are looking for HONEST, DEPENDABLE and KNOWLEDGEABLE collision experts, Alan Connor Collision Center, Chester, VA is your place! Thanks Todd, and Ill definitely carry my future auto body needs to Alan Connors Collision Center of Chester!

Cr
Review №39

They had great customer service and the repair to my vehicle looked professionally done.

Wi
Review №40

Very professional business, have used them in the past, and would use them in the future.

Wi
Review №41

Conner Brothers is excellent. The customer service was outstanding. The staff were so helpful is explaining the process and repair work necessary for my vehicle. Conner Brothers is truly committed to customer satisfaction and making sure the job is done right. After experiencing their professionalism and attention to detail, I will not take my car anywhere else.Conner Brothers is the best body shop that I have ever dealt with. You will not be disappointed.

bl
Review №42

Returned my car back dirty..they could have had it detailed after having it 40 days.with the gas light on.

Br
Review №43

Love them! Cannot say enough good things about them. They kept me updated with the entire process of my vehicle and were very thorough with every detail. Todd answered any questions I might have and Scott was great as well! I completely trust them and will always use them for any type of body work. I definitely recommend them. This is my second vehicle they have helped me with.

An
Review №44

Awesome people! Stopped by to get an estimate on a paint issue and was given an alternative fix to save me a lot of money. Most places would have tried to get whatever they could. I will definitely take my business there if the need ever arises again!

Da
Review №45

I absolutely love this place. Very professional, friendly, and i informative. The entire staff was impressive. They kept us up to date on progress, and the finished work was amazing. I would never have thought that car could be repaired. These guys are the best!

Mi
Review №46

Todd and Scott were very professional, work done to my truck was flawless. I would definitely recommend!

Ju
Review №47

The people at Conner brothers were so kind and great to work with! They were very helpful in walking me through the insurance process and were always easy to get a hold of and called back promptly if they did not answer. They also did amazing work on our car! We had our whole front bumper repaired and when I went to pick it up our car looked brand new again. They even detail cleaned the inside of our car, too! I am so happy and thankful for their work.

Al
Review №48

I love these folks! they are kind, professional and skilled! I am blessed to count them a part of the Carstar Alan Conner Collision Center family!

D
Review №49

Conner Brothers came to me as a recommendation from my dad. He used them previously and had positive things to say. He prefers to support local businesses. I had an excellent experience. Dad was right! :) Customer service is great. Todd is very nice and knowledgeable. Very smooth transaction and car looks great! Thank you!

Dr
Review №50

Kevin Conner and his team always do a great job repairing all of our families vehicles. Their work is second to none. They keep you informed on the process of your vehicle. We live in western part of the state and bring our vehicles all the way to Chester for them to repair. Their painter is probably best in state making our repair look as good as new. Thanks Conner Brothers!!

Br
Review №51

Excellent customer service and work...highly recommend!

Sc
Review №52

The guys at Conner Brothers have repaired several of my cars over the last 30 years. Scott and Todd do a great job of making the repair process painless. The quality of the repairs is second to none. I HIGHLY RECOMMEND Conner Brothers in Chester VA!!!

Ro
Review №53

Conner Brothers Collision Center really helped me out and I would recommend them anytime. Todd Stanley and his technician Elwood pulled out a dent in my truck tailgate on the spot in the parking lot, free of charge. I was just looking for a quick fix and it was not covered by insurance. The repair made my tailgate looked 100% better and all I needed to do is purchase some touch up paint to cover a small section where the paint peeled off. Thanks again Todd and Elwood for your understanding of the situation and lending a helping hand.

Ni
Review №54

Great customer service! Honest repairs! Quality control and overall great experience! They fixed up my car and got me back on the road in no time. Would definitely recommend and believe that Conner Brothers Body Shop is the best!

Br
Review №55

I had originally chosen this body shop to repair my car based on the overwhelmingly positive reviews. Had poor work done at their old shop off of Midlothian - multiple delays in completion, and had to return 3 times until the car was ready. Got paint dust from sanding all over interior as they didnt mask off - in a car w/ 2k miles! Had to come back and get trim pieces that were lost (they ordered new ones).They say a lifetime warranty on work quality. My actual experience is if you had work done at any of their shops sold off to Caliber Collision - GOOD LUCK! After bringing car to Chester shop and discussing issues with Scott Faulkner - who admitted the work was not good - but, than any fix would be an owner decision. Well, guess what? No fix.Maybe they do good work in Chester, but I would never use this business again after they didnt honor the warranty for my work. Your either honor it, or you ensure you uphold the warranty by contractually obligating the new owner to take are of your word! But, I guess thats not important to this business.

Ju
Review №56

Conner Brothers is the best body shop around. Scott and Todd are great to work with. The team in the shop does a great job too. I cannot say enough good things about them. HIGHLY RECOMMENDED!!!!

Ma
Review №57

These folks do it right. I took my car by Conner Brothers and within a couple of hours they e mailed my estimate, and told me it would take 2-3 days to complete the work. I took my car in on Monday and it was ready before noon on Thursday and my car looked great. This is my second experience with Conner Brothers and I would not go anywhere else.

Al
Review №58

My experience with Conner Brothers was exceptional. Todd is a great communicator and he fought hard to keep my car from getting totaled by the insurance company. The service at Conner Brothers is above and beyond any of the shops that I have worked with in the past. Finally, a shop that does excellent work and is TRUSTWORTHY!

wi
Review №59

Great Auto body shop guys and gals. They do professional work and have a very timely turn around. I would highly recommend👍👍

Je
Review №60

I was involved in an incident with another person in my 2017 Honda CRV. The claim went through their insurance. I had NEVER done anything like this before and was unsure where to start. I looked through many body shops and the reviews were not good. I came across Conner Brothers and they had really great reviews so I called them. Todd answered the phone and I explained everything. I also told him I had never done anything like this before and didnt know where to start. He eased my mind, told me to come by with estimate and he would help me. I went by met with Scott and he explained everything to me and they kept me abreast of things going on. I got my car back today and all I can say is WOW!!! It looks great and I am very satisfied. They stand behind their work, professional, knowledgeableand so friendly. If you want your car to look great and be treated like family go see Todd or Scott. You will be glad you did.

El
Review №61

Choose Connor Brothers because they are a supporter of Special Olympics. I received excellent customer service from Scott. Would recommend taking your vehicle to them for body repairs as they did an awesome job on my vehicle. More than pleased!!!

ma
Review №62

My Cousin works for Conner Brothers Body Shop - Chester. and I can vouch for his professionalism and expertise. He painted my sons car and we were absolutely amazed. It looked like a brand new car!!!! I would highly recommend this company.

Jo
Review №63

This Is truly a good body shop! They are very professional! My car was in their care for over a month! They keep you updated and they make sure that the insurance companies don’t rip you off! They work for you not the insurance company! I recommend this place to anybody! Todd and the rest of the staff are very professional!

pa
Review №64

Went in for an Estimate, Guy said should receive later that afternoon or call me just in case I forget. Well first off it’s not my job to remind you to send an estimate for something I’m paying for out of pocket. I still have yet to receive estimate and that was 2 weeks ago. What a joke and waste of my time.

De
Review №65

I had the pleasure of meeting Todd when I dropped off my vehicle for repair. The atmosphere was friendly and professional. I had planned to visit another body shop but I received high reviews about Conner Brothers. I picked my vehicle up today and Todd went above andbeyond with customer satisfaction!! Thanks again Todd!

Ho
Review №66

Conner Brothers Body shop not only does amazing work but the professionalism and atmosphere blew me away. As a female who knows nothing about cars I walked in there and felt comfortable and confident that they could restore Blue Bells (Ford focus) to her former glory.

Al
Review №67

We brought our car to Conner Brothers for a quote. The office was clean, and Todd couldn’t have been nicer! he was very professional, and we are definitely using them for repairs... very impressed!!

Am
Review №68

Outstanding customer service! Todd was super helpful, and everyone was friendly and knowledgeable. Great business, would definitely go back.

Ss
Review №69

Awesome staff! Always courteous and they do great work! I have used this shop several times and they have always been outstanding. I highly recommend them!

Tr
Review №70

We have used Conner Brothers four times and each time we couldnt be happier with the results. Paint matching was spot on and their customer service is second to none. Both of our cars were completed on time and Todd always kept us informed of the progress and answered all questions and concerns we had. Ive recommended them to friends and I wouldnt go anywhere else for body work in Richmond.

Mi
Review №71

My Mom hit a deer on her way down to visit us from Canada. Todd and the boys at the shop did a great job of getting us in quickly and getting the work done on my Moms car in less than a week! Highly recommend them for any body work you may need. Thanks guys!!!

Da
Review №72

Best experience, Todd was amazing. Staff completed car in great time. Car looks brand new like just out of the show room. Reviews mean everything and certainly they earn every star that’s given to them. Will use them again in future on any car I own.

Kr
Review №73

Conner Brothers did a great job on my sons vehicleThey were speedy and very professional. They dealt with our insurance so there was no hassle at all. I would use them again.

CO
Review №74

Great atmosphere, and communication! Todd was there to answer any questions I had through every step of the process. I can’t even tell I had an accident! Will not go anywhere else far repairs...Thanks Todd, and Conner Brothers!

Pa
Review №75

Top Notch service- I had a minor fender bender locally and wanted to be sure the issue with my quarter panel could be easily fixed and the paint rub removed. These gentlemen were quick to pop that piece back in and get the paint removed. The lady that hit me was very thankful it was minor and we did not have to file a claim. Very appreciative for the quick assessment and advice to fix the issue.

Mi
Review №76

VERY VETERAN FRIENDLY BUSINESS !!! It is not possible to find a more Trustworthy & Honest auto body shop . These are great people to deal with and the work is exceptional ! Top notch professionals in every way !The owner ( Mr. Kevin Conner ) is a former Marine and a disabled veteran. VETERANS are highly encouraged to support Conner Brothers Body Shop ... they support our veteran community to the fullest extent. Family owned for over 40 years and consistently rated as a RICHMONDS BEST BODY SHOP ! The facilities are sparkling clean and the employees and technicians are always happy to help in any way. Fully capable of providing exceptional customer service and the highest quality workmanship for all aspects of your vehicles body work ....HIGHLY RECOMMEND !!!

Tr
Review №77

I had a great experience with Conner Brothers in Chester, my body technician Billy was informative and very Courteous while my work was being completed. The final product was beautiful and I would recommend anyone use Connor brothers in Chester, you will not be disappointed.

Na
Review №78

Excellent customer service. Todd & Rick solved my problem with a sprung car door on the spot in just a few minutes. They are nice and caring people. I would recommend Conner Brothers without hesitation due to their excellent staff and great service. Thank you Todd & Rick!

Da
Review №79

Conner Brothers is an awesome shop. They have a great atmosphere and really look out for their customers. Thank you Conner Brothers for always doing awesome work!

Lo
Review №80

Im a first time customer of Connor Brothers. Just got my car back yesterday, and could not be happier with the job that was done. Im very impressed with their great customer service and attention to detail. Todd was very honest and kept me up to date on the whole process. Great job, and very highly recommend this body shop!!!

Al
Review №81

Todd and his staff were amazing. They have been very helpful with our two vehicles. Todd has been working with our schedule so that we can get our cars in and taken care of. I definitely recommend going here for your auto body needs!

Ri
Review №82

Thank you Conner Brothers for a job well done. The repairs to my Honda S 2000 were perfect. You cannot tell i wrecked it. The color match is great and they even cleaned the car inside and out for me. Scott kept me up to date during the process and they even finished a couple of days early. Thank you!!

Sa
Review №83

Such an awesome shop. The staff is very educated and super nice. Highly recommend to anyone

St
Review №84

To Kevin and his staff its not about fixing cars. Yes, they do an incredible job with fixing them to like-new. But to them the most important thing is the relationship and trust they create with each client. That is paramount to them. That is not found often in business today which is typically only about making money. Kudos to Conner Brothers for staying focused on the client.

R.
Review №85

Big thanks to Todd and the Conner Bros crew. They are dedicated to delivering professional work and putting the customer first. I needed my truck before the weekend to drive out of town and they put in overtime to make it happen. Once again thank you for the awesome job Conner Bros.

Ch
Review №86

We had a great experience with Conner Brothers. After they repaired our car earlier this year, we didnt hesitate to send it back after another collision. All personnel were very helpful and made the process worry free. Its clear that theyve been repairing vehicles for a long time and know what theyre doing. Once again, when we picked up our car as scheduled, the car was perfect. Great shop for customer service and repair; wed definitely recommend to anybody.

Pa
Review №87

As a working mom, I dont always have time to deal with lifes automotive Uh-ohs. I need to be able to trust the people taking care of my car. At Conner Brothers, that is exactly what I get, honest people who not only know their job, but help you to understand the process. Great Service, great people, no hassle.

Br
Review №88

One of the best body shops around!!! Please check them out, you WILL NOT BE disappointed!!! Customer service is excellent!!! And a very clean and nice work environment! 🤘🏻

Me
Review №89

After a deer decided to leave its body print on our vehicle, we chose Connor Brothers because they had fantastic ratings. We scheduled a drop off date and once the vehicle was dropped off, the work was completed sooner than expected and they were able to save us some money as well. Their work is absolutely wonderful, the vehicle looks brand new and the staff especially Todd since I dealt with him a couple of times is wonderful. Very friendly and professional. I couldnt have picked a better place to have my vehicle repaired. Highly recommend

Ch
Review №90

Just picked up my Pilot and the vehicle looks GREAT! Todd and the staff at Conner Bros. did an excellent job and even did some extra work on the vehicle not covered by the claim. The attention to details was great. I would highly recommend them!!!

Mi
Review №91

The Conner Brothers body shop did an excellent job repairing my wife’s truck. The com played the work in approximately one week and the truck looks brand new. I would highly recommend this body shop for all your auto body and painting needs.

ju
Review №92

Conner Brothers serviced my every need. Not only did they service my rear end, they buffed and polished it too! If you need some love in the car department, you can guarantee that theyll be right behind you every step of the way.

ch
Review №93

My sons car, his first, was hit and the insurance company wanted to total it. As his first car my son really wanted to keep driving it in spite of being 14 years old. We didnt need a showroom condition repair, Scott understood how we felt and gave us an outstanding repair for a very fair price and was able to get us back on the road within 24 hours. Scott and the entire staff at Conner Brothers were friendly, professional and made the whole experience simple and painless. OUTSTANDING work and service, thank you all.

Al
Review №94

Friendly, professional, and great to work with. They got my repairs done quickly even though it was during the holidays. My car ended up looking better from the repairs than when I bought it. Ill definitely be going back to them if I need work in the future!

As
Review №95

I had the best experience with Conner Brothers. My day was going haywire, first off I was running late, so no time to go get cash and I was afraid I would miss them. Then I drive right past the place and I am heading to Chesterfield. Jay was nice enough to talk to me until I got to the shop so I wont get lost again. He also allowed me to use 2 different forms of payment. And was amazingly polite. I will definitely recommend and use Conner Brothers again. Best body shop experience hands down.

Br
Review №96

Great place to take your vehicle to have repairs done!! Billy is amazing at his job!! will definitely be recommending to others.

Be
Review №97

I am a first time customer and truly appreciate the manner in which I was treated. Todd accommodated me and met my need to get my work done. He had me come at a designated time. He was ready and had the work done as promised. It meant a great deal to me to be treated well and to have my car look so good. I will be back for more work in the future. Thank you to Todd and his team.Beverly R.

El
Review №98

Honestly one of the best body shops. Kept me updated on my car the entire time. Paul did excellent!

Je
Review №99

I went here when my Infiniti was rear ended based on the reviews of previous posters. Conner Brothers did a fantastic job of repairing our car. Everything was done on time or ahead of schedule. Their work is fantastic - by far the best I have ever seen. Thanks for doing a wonderful job!

Me
Review №100

I have always had great experience here. Once I have found this body shop, I havent taken my car anywhere else. Their customer service is phenomenal. They also worked me in at a very busy time and had a quick turn around as well. I strongly recommend them.

Information
67 Photos
100 Comments
4.8 Rating
  • Address:10360 Chester Rd, Chester, VA 23831, United States
  • Site:https://carstar.com/locations/va/chester-15497/
  • Phone:+1 804-748-3694
Categories
  • Auto body shop
  • Auto dent removal service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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