I would definitely recommend this shop. They worked me in fast for a state inspection. Were professional and courteous! Excellent customer service and honest.
I just left here from getting my inspection! Honestly the best service I’ve ever received! Staff is very knowledgeable & I learned a lot just by being in there not even 15 mins! I’m definitely coming back here for ANYTHING my car needs! Thank you!!!
C & J Auto, (specifically Wade who was my mechanic), made a great impression. What a relief to find a mechanic who knows what he is doing, takes pride in his work, and has integrity. I took my Subaru to three other places for a leak underneath the glove compartment. No one wanted to do it. Two of the auto shops said I should have the issue fixed with the dealership, which would have charged close to a thousand. Wade, at C & J Auto did it for a fraction of the cost. He also did an alignment and put on four new tires. Such a smooth, quiet ride! I will be a regular customer going forward. :)
This was my first time visiting the shop and I found the staff to be very friendly and helpful. Wade patiently answered my questions and I felt like my car was in good hands. I would return to C&J to get my car fixed, but hopefully not any time soon!
We’ve taken all of our vehicles here for years & have noticed a huge improvement since Wade took over management! Him & Jess & their team go above & beyond for their customers! We’re highly satisfied lifetime customers!
I was new to the area and I did my research to find a long term good auto shop that I would go to. I must say that I feel lucky to have come across C & J Auto & Truck service center. I brought both of my vehicles to them, one with a laundry list of problems and I asked for a full diagnostic of the entire vehicle. I received the list, it was as long as expected, and I can honestly say by the way my car feels now, these gentlemen worked on it to perfection. Over the course of that week, they remained in communication via phone and I never had to guess on what they were doing. The customer service was exceptional, and so was the improvements that were made on my vehicle... I will be returning to this shop, for a very long time!
I read a lot of reviews before coming here. And i must say from my experience those reviews were not what i expected (OVER RATED). When i brought my car it took them forever to get to it. I would say about four days or so. I had to constantly keep calling to see if they had started on it. They barely return your calls at all. When they did get to it and were finished i wasnt very impressed with the work didnt notice any major difference in performance. My bill was almost eight hundred dollars thats excluding the parts i had brought all of my own parts. Didnt even get a receipt. I dont recommend this place at all. Too expensive and not very responsive. I wont be coming back. The owner said he would contact me about doing my power steering pump havent heard anything as of yet. Even if he did contract me i wouldnt get anything else done.
Yet again another polite, professional and punctual appointment at C&J Auto. I was easily able to book my appointment over the phone and was scheduled next day even during this busy season. The building was very clean and everyone was taking extra precautions for the covid pandemic. I was checked in for my appointment promptly and felt informed and in great hands throughout the entire process. Again I cannot recommend C&J Auto in Chester as the most professional, polite, and individualized mom and pop service center that makes you feel more than confident in their services, I would highly recommend them to anyone in the area!
I needed my catalytic converter changed on my 2009 Nissan Altima and I provided my own part...they had no problem changing it even though they were super busy with cars they made it happen. I will definitely be using this shop from now on👍🏼
C&J Auto in Chester is now THE shop for all my mechanical needs. I needed major brake work done, being short 2 mechanics they still got it done the same day. I recommend trying them out for your next auto repair. Call and schedule an appointment.
Im a mechanic and this shop did a great job on my truck which I absolutely did not want to do on my day off! Very friendly staff and keep you informed throughout the repair! Reliable service great rates and knowledgeable mechanics Huge plus for me. Nothing easy on a 5.4 triton but they handled it!👍
Very friendly and affordable...They fix it right the first time.
Beware when you take your car in for State inspection. Theyll reject it for items not covered under state inspection requirements. When you let them know this they tell you to call the state police . Ive been going here for a few years and the service has always been so so but now Im done with them.
I just moved to the area and was in search of a reliable, honest, and fair-priced repair shop. I called C&J about a brake issue and they were able to get me in first thing the following day. The staff was friendly, provided me with a ride home, and communicated throughout the process. The text updates with photos and technician notes were nice as I am a very visual person like to actually see the issues. I would definitely recommend and I will definitely (although hopefully I wont need to anytime soon) be back in the future.
Very personal and caring and did excellent work
Ive been going to this mechanic shop for the past couple of years. They seem honest to me and theyve resolved several issues with my car.
My husband has gone to this auto shop for the longest time. Theyve always been pretty friendly and honest. Ive never gotten anything more than an inspection at this location though as my husband does most of the actual mechanical work. I did get an alignment at there other location and I wasnt overtly thrilled with them, but its been a few years since going there. The only pull back in their parking. Its tiny and usually a hot mess. I know they are doing what they can with the property, but its pretty awful when they have a lot of cars out there. The inside is a little run down too, but like most shops, I dont have high expectations. But, like I said, theyre pretty friendly and, since I had made an appointment, I was out of there pretty fast.
Quick service. I was able to complete my appointment in an expedited manner considering I added an oil change upon arriving.👍
My wife and I have great trust in C.Js! And thats tough to find in a auto shop especially since you think youre always getting ripped off. Theyre hands down the best auto shop Ive ever took my car too.
Ive been going there for 20 years. always been good to me.
Extremely friendly staff and great service. Will continue to bring my vehicle here! Never a long wait.
I called in for coolant leak and it turned out my radiator was cracked. Although it cost more than expected, the fact that they were able to get me in at short notice and was able to replace my radiator with a new one was good enough for me. I plan on taking another vehicle in for service next!
Quality repairs, outstanding customer service !
I am very pleased with C & J Automotive. They have always helped me with whatever issue it may be with my cars. Great to know they are there when I need them.
They were very considerate of my work schedule and went above and beyond to return my vehicle the next day. Very professional and polite.
Great place good people fast service...I will go back!
This shop is the best around town. They were honest and up. Couldnt ask for a better mechanical service center around the Chester area.
Walked in for a state inspection on a Saturday expecting to be turned around like most of the other service stations do, but they took care of the inspection. Great service and good prices and its a local establishment. Will be back for additional services.
Took my car in for an inspection. I asked how much material was left on my brake pads. The guy said that the technician would have made a note if they were worn, however, my tires (which are much more accessible and noticeable) were almost (and I really do mean almost) at the minimum tread depth (theyll be legally bald and unsafe in about 30-60 days) and they didnt make a note or say anything to me about them so I highly doubt his claim about the brake pads.
These people are so friendly, honest and fast and the prices are reasonable. I highly recommend them.
Vehicle inspection. Got me in early and got me out ahead of time. Awesome service!
Very nice and attentive.
Ive been coming here for a few years. Incredible customer service and responsiveness. They are straight shooters that you can trust and quality work.
I was there for state inspection and before I knew it my car was ready. It was easy to make a appointment and they were right on time. Its a pleasure when youre greeted with a smile.
Love supporting local business. Very professional and receptive business
Called here last minute and got an appointment to get my brakes fixed. Everyone in the shop was kind and treated me with respect. They fixed my car within an hour. Everything seems great so far! I would recommend them to a friend!
Awesome place to take your vehicle for any type of service. They work hard to see to it that your vehicle is safe to drive. Their prices are below what you would pay elsewhere. I highly recommend C & J Auto!! Thanks guys, I appreciate you ☺️
I have been sick and I was unable to have my car inspected on time. They were very accommodating and worked me in without an appointment. I was very appreciative of their kindness!They were also very respectful and I would recommend them!
Very professional service. After they inspected the vehicle I received a report with pictures and a video describing the issue as well as the solution. Price was fair and vehicle is back to normal.
This place is the best!!! Honest and hardworking top of the line staff!! I am so glad they are a service in our community!
Honest & fair people, they do good work and dont sugar coat anything but also dont try to find problems that arent there. Great experience.
I brought my BMW in to be looked at after some system errors, although the dealer will have to repair I loved that they were very honest and didnt charge me for the diagnostic. I will bring in my other car soon.
Had fuel issues with my car for MONTHS and every other shop I called either didn’t know a solution or just wouldn’t touch it..these guys knocked it out and did an amazing job ! Best believe they will be my go to from here on out!
I always use C&J, didnt like waiting most recently while tech was on a call did not acknowledge my standing their. High staff turnover.
They provided me with a state inspection by appointment on a Saturday and were stellar in their performance.The building is a bit dated but if you can get past vanity and appreciate the talented and hardworking mechanics in back along with the exceptionally professional and personable front desk staff, they will get you taken care of and back on the road in about 20 minutes, barring any safety concerns your vehicle may have. They did not perform any other work on my car at this time but suggested I get a tune up based upon the mileage, which was sound advice. I have a strong feeling I will be consulting them in the future for any work I may need.
Exceeded all expectations. Friendly, professional and trustworthy. I will be bringing all my vehicles here from now on.
My check engine light was suddenly on while I was driving by Chester VA. Randomly run into this store. I got a great service and the best price you could ever imagine. I live far from there, otherwise Ill become a regular customer.
This place really stands out among others! They are polite, honest and helpful. I would 100% recommend this place to anyone.
I recently was sent to c and J Auto for a warranty issue. The desk staff were so friendly and helpful. The mechanics were very knowledgeable and had my car ready exactly at the time they told me. I am definitely planning to use their business in the future.
Very happy with the service! I’m thankful they finished in a timely manner and set my appointment right away!
Great people! Very courteous and capable
The nicest people ever! I needed to get my car inspected at 3:50 pm on a Friday....they didnt turn me away!!! I was not told that I couldnt get an inspection like at Elders Garage, unless I arrive at 8am to get a number.
Called them for an appt. Got in the next day as requested, Very friendly from the start. Was in and out quickly, very professional, thorough and inexpensive! Will Definately go back to them and recommend to anyone!! 5 Stars!!!
Courteous and efficient work. HIGHLY recommend.
Took my car there was my problem they fixed it I like their turnaround
Cant recommend C&J Auto highly enough. Took my car there after a dealer issue and they fixed it. Solid shop, solid mechanics, already made a second appointment.
I needed protection on my car. The wires were cut so I had no alarm. C & J provided the service I needed and my truck is now secured. I will recommend them to anyone
Cannot recommend this place enough. they have saved me quite a bit (on both time and money) and the employees are very knowledgeable without going over your head. I recently moved about 35min north but will continue being a customer here - its worth the drive!
Helpful, courteous, and on time with my appointment.
My bumper fell down after a snow storm. These gentlemen fixed my bumper on the spot and were nothing less than kind and sweet. I would recommend them to everyone! There is nothing like good quality work with great customer service!!!!! They were truly concerned about my safety and I could tell it had nothing to do with the money. It is great to see an auto repair shop that holds tight to their values and serves the community honestly and with fairness of pricing!
I called all around the city of Richmond looking for a shop to do my inspection and everyone was either closed or they werent taking in any more vehicles for the day, mind you it was only 2PM. Thats until I called C&J and spoke with Lisa who took care of me and made sure i was able to get inspected. Thanks Lisa and C&J for the excellent customer service !!!
Excellent mechanic. Very prompt and professional shop. Have taken two vehicles in within the past month and service was excellent. I would recommend the shop to anyone looking for a good mechanic that is honest and reasonable.
I take all my vehicles to C&J. Very honest and straight forward. No surprises. Great service and great prices. A auto center you can trust.
They were on time and efficient. Get all my car work done there.
Hard to find such Honest mechanics any more but these guys are the real deal best shop in the area!
I like these guys. Went in with AC problems and they gave me more information than any of the other places I went, including the Ford dealership. Since my air is still blowing very cold (C & J told me the freon might leak out in a week, a month, 6 months but the dye would let them know where the leak was and just bring it back) I have to wonder if the last places I went ever put the proper amount of freon in. They did the same things the other mechanics said they would do, but these guys actually did it!
Knowledgeable and friendly service.I needed an inspection an was referred to C & J Auto & Truck Service Center. Was nervous because I didnt know them and had no time to check them out. All I can say is that I am completely satisfied and believe I have found the service center for the life of my car and my future vehicles.
Very professional, courteous.
Look I have been dealing with Bob at C&J in Chester for a few years he has taken care of everything on all my vehicles every time I have gone there, and has done a awesome job! Great workmanship,Great customer service, and very knowledgeable on anything mechanical. He is the backbone of this shop, and I Highly recommend his shop in Chester to any family, or friends. Thanks Bob for all you do for everyone!!SignedBill Brugnoli
C&J auto does a great job with my vehicle. They have the Good Ole Boy environment. Friendly and knowledgeable staff. Definitely will refer them to everyone that I know.
A few weeks ago, I dropped my car off to get an inspection and a couple of tires put on. Put my keys in the drop box (simultaneously wrestling with my 2 Great Danes) and walked home.Unfortunately, the keys got stuck and nobody realized which was really more my fault. To make a long story short, Bob was able to get my car taken car of the same day despite all the bumps in the road. He went above and beyond to make sure I was able to make a family meeting out of town.Their customer service is outstanding, and I will be a repeat customer!!
Great service and reasonable prices Im very pleased with their work. Been there a few times and never disappointed
Friendly and knowledgeable staff. Fast and efficient service. They have definitely made a regular out of me. I recommend to anyone.
Always recieved quality work at a reasonable price. Never left there felling like I got ripped off. Great place to take your vehicle for repairs. Would highly recommond.....keep up the good work folks!
Ok so I’ve read all these awesome comments here, looking for a place to be able to trust and take care of my cars when they need servicing without killing the pocket here we go very weary to try new places let’s see how it goes today. Will post review fingers crossed.All that doubt gone I’ve found my place had been there before had a bad experience but the person whom made the experience bad is gone! Seriously folks this is the place.
Great mechanics,very professional, and reliable appointments on time,friendly staff,would refer my own family there...reasonably prices services.
Excellent customer service and quick turn around! Our family takes all of our vehicles to C&J and are always satisfied! Very convenient if you live in Chester!
These guys have been gracious and kind to me every time Ive dealt with them. I wouldnt think of going back to anywhere else in Chesterfield. Grateful for these folks.
I moved here from New Jersey. It was a challenge finding an Auto repair shop that I could trust. I did a search around my area and came across C&J Auto. That was 1 year ago. They have been very realiable, trust worth and always have time to complete service request. Due to driving 2 hours and 15 daily, I had been going to get my oil change too frequently. I appreciate the Service Manager informing me in regards to that. He saved me from wasting money unnecessarily. Olivia and Jennifer, you both are awesome. I appreciate your great customer service!!!!Sincerely,Shonda Perez
They were able to work me in twice now! Everyone is very nice and personable there. They are quick and cost effective.
They always give me great service at a great price.
Ive stopped here twice in the past 2 months as a damsel in distress, no appointment and both times the team at C&L have come to rescue without question. Genuine & honest services that cant be beat. Fairly priced.
Best customer service ever! Great prices!Highly recommend, will return soon!
Having recently moved to the area we are very pleased to have found C&J Auto. I have found them to be courteous, informative and accommodating. Their prices are fair and I am confident Im only paying for repairs that are necessary.
Friendly staff great customer service.
I have been taking my vehicles to C&J’s for the last 3 years. I will continue!
I received EXCELLENT service here.. Bob was very friendly and fast... will be returning... Thanks for everything..
Convenient auto service in the area and they are on point also reasonable.
I dont know who Clint wisneski is but I have had my own experiences with bob at c&j myself and could not ask for better service he came to the shop for me after hours to fix my flat tire and had me back on the road in no time personally I think you sir are mistaken and I would recommend anyone at anytime to come to this shop.
I have been using this shop for a couple years and am always satisfied with their service. Nothing fancy, just old school service.
Fast customer service, great work and prioritizing customers wants and needs . If you need to fix your car for sure should defitnitly Pay them a visit, great prices too ! Thank you C&J !!!
Excellent people at the Chester location. Very friendly. I enjoy going to them for my automotive needs.
Very polite and great customer serviceGoing to be my new garage to have my auto work done at.
Very fast and friendly shop. Willing to work with you.
Very quick and good customer service
They are trust-wordy most of the time. Its hard to find trustwordy car shops. I have been there for about a year now. Only one questionable situation among a bunch of days of great service.
Good service.Good price.Knowledgeable.
Nice people who do a good job.
Great customer service. We take all our cars here.
Great Service everytime .