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Dollar General
362 W Lincoln Hwy, W 14th St, Chicago Heights, IL 60411, United States
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Dollar General
Comments
Ro
Review №1

This store blew my expectations! I came in looking for home decor and Easter supplies and I got it. I got also some groceries that were well priced compare to other stores like Walmart . I’d definitely come visit again.

Ed
Review №2

Worse dollar general Ive experienced, need better training

Je
Review №3

This store has two great workers that I have come in contact w/ young lady lei and theres a guy who always on register when I come. Both of them have great customer service skills, very pleasant people. I dont care how my day going they put a smile on my face.

Ju
Review №4

Good location. Great service.

Fr
Review №5

Good place for fried chicken in New Jersey first place that Ive had fried chicken from in the state of New Jersey pretty good

DE
Review №6

Go to spot for $1 items!! Understaffed but thats corporates fault😤! Staff here works HARD!!

Pr
Review №7

Only one person working in the store, long lines, bare and disorganized aisles. Lack of proper customer service.

An
Review №8

A bit cluttered and one of the workers was like jammin out on their ohone while stocking but the cashier was really friendly.

Ja
Review №9

They normally have everything Im looking for but they are always short staff. They also tend to have a typically unsafe environment and most likely no safety measures other than cameras. I feel there should be security or something and maybe they could have more workers to help feel comfortable within the store. This could also help the cluttered look of the merchandise that is usually on the floor in the back or unorganized on the shelves. Fixing these things could definitely help business and for a better shopping experience.

Ja
Review №10

This Location needs better management, the shelves are never stocked. There are carts full of merchandise sitting around, but they still dont have what is selling on them. This is a only if I have to location to go to. Yet customer service is good, I cant say anything bad about the store clerks.

Ro
Review №11

The store was Empty shelves wasnt stocked with supplies

Ce
Review №12

This store has rude management. I was dealing with Sky asking a few questions about their app and every answer was with an attitude. All I asked her was why the app pricing was different then what she was ringing up for me, her reply was the app is always wrong in a sassy rude voice I replied why would DG creat an app that scans and gives their customers the wrong info. I don’t know she said I asked if she would honor the price that was showing in the app her reply nope I asked why if it’s DG that is giving the wrong information to their customers from the app. I don’t know she stated . I asked for a member of management and she informed me she is a manager. Just plain out rude !!! It’s mind bothering when management acts out that way because if I didn’t shop at DG or any other customers she wouldn’t get paid!!!

Ke
Review №13

As usual, the isles were all cluttered with stuff that needed to be stocked, you can never get down the isles

Ha
Review №14

Great service, but a bit messy with restocking all the time.

Bi
Review №15

I visited the store today, and would like to thank the employees for following the COVID 19 guidelines Of MASK wearing for all that enters the store. I wish all other establishments would follow suit..... they dont !!!

Ce
Review №16

They have a candy called bridge mix BOMB

Jo
Review №17

Went inside looking for bandana, there was a big mess, everything piled everywhere, there is no order in here.

MR
Review №18

Lame... Hardly nothing in the store. Needs to stock up STAT!!!

Ev
Review №19

Love this place. Lots to choose from and inexpensive.

Aa
Review №20

Good service👌🏿👌🏿

ti
Review №21

Be careful of what you purchase from this location. I purchased snacks and they were all stale. I dont think this is a high traffic producing store so their product might sit on the shelf for a while.

cy
Review №22

Bought a propane tank and nozzle had a leak! Had to bring back.

Ni
Review №23

I love shopping here. They always have what I need. Very great service

Li
Review №24

I only seen 1 worker and she was rude. I walked right out the store

Av
Review №25

Excellent service much better than the one in park forest. They suck!!! They never addressed my complaint.

La
Review №26

Nice people and have everything good

Mo
Review №27

The Chicago Heights store is a mess! It is always junkie all the merchandise in boxes on the floor instead of on the shelf. In desperate need of good management!

VA
Review №28

The staff is slow and they allow too many kids to hang around in the store and beg customers checking out to help u of course for some money..it gave me a very awkward feeling. Other than that the store is well stocked.

Pa
Review №29

Great store clean. Very nice staff

Ma
Review №30

Ive given this store a few chances too many. Every single time Ive stopped in, I regretted it. It is clearly poorly managed/staffed. It is messy, unstocked, and there is hardly anyone at the front of the store for checkout. Im sure their shrink is through the roof. This doesnt speak for all Dollar Generals because Ive visited many and none have been as bad as this one. Great value, horrible presentation, bad customer service.

Je
Review №31

Great customer service.

Ki
Review №32

Absolutely The Worst Location That I Have Ever Been... My daughter put some money on a prepaid card that she purchased and when she tried to activate the card it wouldnt allow her to do so.. We waited a while and then went back to dollar general in Chicago Heights to find out why it wouldnt allow her activate the card and she had just put 400 dollars on the card... The manger that was on duty took the information to her office and tried to activate the green dot card and it wouldnt allow her to do so as well... She then in turn called the store manager... When he walked in he was upset to began with because he had to come to the store rectify the situation... I left to go out my items in the trunk of the car and when I came back the managers voice was raised and he was cursing at my daughter... I stood back actually see what was going on before speaking and once I had my fill for the way he was acting then I asked why was his voice elevated... He then threw the card and information on the counter and stated that he didnt have to deal with this mess and ge could have stayed in bed and for the young ladie to call the district manager and get it handled... Once I asked for the district manager information as well as corporate then he walked back behind the counter and took the information and begain to take a look at the information....We were actually in the store for 1hr... He asked that my daughter try the card again and once we tried the card it let us go into other prompts that the manger as well as we were unable to go into.. He then stated that the customer had to wait until at least 30mins to activate the card... We informed him that we waot over the allotted time so his resoponse was oh well its there now... I in turn let him know that I felt it unexceptable to stand in the store and yell at customers... His response was that hes never gotten into trouble so he is not worried... As I explained to the manger there a way to conduck.yourself whrn dealing with the public....

La
Review №33

Friendly environment. Many choices to choose from.

Li
Review №34

Decent store! Nice staff. Clean and well stocked!

Ja
Review №35

This place is a mess all the time. This location is always cluttered, messy and poorly stocked. The employees arent helpful and usually know next to nothing about their deals and coupons and will yell through the store to ask questions. Its just an unorganized mess imo.

Li
Review №36

Decent dollar general. Pretty clean, well stocked.

T
Review №37

It has a variety of items and very cheap. The staff are very friendly, I recommend anyone to come here

Ka
Review №38

They never open on time !! The door says 8 but the website says 9 and they still werent open after 9. Customers are standing out in the rain because some has no vehicles but those that do are leaving..They are unprofessional and the store is always a mess

Sh
Review №39

Love the dollar store i always find what I need the one young man that that works there his name is alex good guy allways friendly

ev
Review №40

One quick stop shop(great) opens at 8 or 8:30am

VE
Review №41

It was dirty and smelled bad in the store very musty odor that will make you nauseous. Messy and unorganized. Shelves a hot mess with products throw anywhere in the wrong area. It looked like only one person working there.

De
Review №42

Good place

Me
Review №43

Great place to shop for small items you may need and at a everyday low price.

Ju
Review №44

Dont have much to choose from!

Ca
Review №45

They always have what youre looking for

Sw
Review №46

Could be better, more variety of products, better customer service

Ca
Review №47

Good value and service for my hard earned money

Pa
Review №48

Needs cleaned up very cluttered

Ch
Review №49

I had bought milk that was 3days out of date and they didnt notice till I had to bring it back

Mi
Review №50

We like the saving that we get.

Ro
Review №51

Even though they didnt have the outdoor plates I was looking for the girls there was more then happy to try and show me were they would be and see if there was anything else they could help me find.I go there offen and always nice there .

Bi
Review №52

Great store you should shop there

Ma
Review №53

Organized well

Ca
Review №54

Great prices and staff.

Is
Review №55

Nice clean and convenient, the other review dont know what he talking about, the cashiers are nice and very friendly.

Ro
Review №56

More products to available and very wide space to look around

Pa
Review №57

This location never opens on time and sometimes closes early. They are never stocked and when their shipments come in there are boxes all in the isles. They have many workers yet no work ever gets done.

Ve
Review №58

Very convenient for the neighborhood

Ap
Review №59

Staff is incredible! Very polite and courteous.

Ch
Review №60

Terrible.... if you can go somewhere else do so. dollar General is a great store I just dislike this location. their service is horrible

Me
Review №61

Always shop here fast service less crowded!

Eu
Review №62

People are nice prices pretty high

Ce
Review №63

Theyve improved a lot!

Fo
Review №64

Does not have the most stuff and the staff is rude

Ma
Review №65

Some of the staff need to learn how to count

Ms
Review №66

One of my favorite go to stores

Lo
Review №67

Affordable. Junky and unkept

Ta
Review №68

My place to get my work stuff

St
Review №69

Great

BB
Review №70

Excellent teacher supplies!

Da
Review №71

This particular location is a joke. Everything about this location sucks. Everyone who works there are ignorant and stupid. They ran a brand new store into the ground in 2 years.

J
Review №72

My favorite dollar store shawdy

Di
Review №73

Nice place to shop

Ge
Review №74

The employees are always beautiful

Ca
Review №75

Dirty and hardly every has stocked items also, almost never ring up sale items correctly

Sh
Review №76

Friendly workers

Mi
Review №77

Great Deals on almost everything!!!!! Conveniently located!

Ma
Review №78

WORKERS WERE VERY RESPECTFUL

Je
Review №79

Went for home supplies

Ms
Review №80

Quick and convenient

Lo
Review №81

I shop there for household items

Ge
Review №82

For it to be The Dollar Store the prices were high the items were just congested too close together basically meaning items were mixed in with each other the look was decent but it was very ghetto I didnt like it at all the young man working at the store that night was Kool, but I felt like I was in the hood although I was it felt like I was in the hood.

Sh
Review №83

The prices, love this store

Jo
Review №84

Excellent service.

Cu
Review №85

Staff helpful store a little disorganized

Ke
Review №86

Everything I want it all in one!

Pa
Review №87

Helpful staff!

S
Review №88

Great Customer Service

In
Review №89

The prices are great!

El
Review №90

This place is garbage it is thanksgiving and they are supposed to open at 7am it is 712 and it is not open no one is answering the phones.

Co
Review №91

They acussed me of steeling in Harvey ill

El
Review №92

Very Economical.

ad
Review №93

Unusual atempshere

Lo
Review №94

Fast,& courteous

Ro
Review №95

Good

Ti
Review №96

Way to crowed here.

Le
Review №97

Good friendly service and assistance

La
Review №98

Staff is always friendly

Ev
Review №99

The staff is very friendly

Jo
Review №100

Great for cleaning liquids

Information
37 Photos
100 Comments
3.8 Rating
  • Address:362 W Lincoln Hwy, W 14th St, Chicago Heights, IL 60411, United States
  • Site:https://dollargeneral.com/
  • Phone:+1 708-722-2162
Categories
  • Beauty supply store
  • Dollar store
  • Discount store
  • Grocery store
  • Party store
  • Pet supply store
Working hours
  • Monday:8AM–9PM
  • Tuesday:8AM–9PM
  • Wednesday:8AM–9PM
  • Thursday:8AM–9PM
  • Friday:8AM–9PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
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