Fantastic gallery of home appliances with state of the art technology. Everything demonstrated was very easy to use and clean. The multi function steam oven makes cooking different dishes very unique and authentic with texture and quality. They have so many styles and finishes. Im excited to be the proud owner of Miele brand products.

My husband contacted the Miele Experience Center when we struck out finding our dishwasher locally in Peoria, Illinois. Rochelle called back and was able to locate the model we were searching for and was able to connect us with the retailer. She far exceeded our expectations. Instead of waiting until October, we will be receiving our dishwasher tomorrow. Thank you very much for going out of your way for a customer.

Rochelle is a goddess! I was unable to locate the dishwasher I wanted for our renovation. Not only was she professional, courteous and friendly but she found my dishwasher in NJ and it will be delivered this week! I continue to love Miele!!!

Im all the way in Minnesota, but Rochelle took time to do a virtual session with me that was informative, fun and invaluable. I couldnt believe how generous she was sharing her expertise, recipes, and tips. Its obvious that she really knows and is passionate about Miele products! Very, very helpful to a new owner.

I thought I had my appliances all picked out, then I was told to spend a day with Rochelle at the Miele Showroom in Chicago. My appointment was one of the first days they re-opened after the COVID lockdown. I met Rochelle and even though I havent seen her whole face, we spent a day together going through each of the appliances I was interested in. She shared recipes, tips and tricks to make cooking more fun than ever. I threw away my original dream kitchen list and have been enjoying a complete Miele kitchen since November. I look forward to a return trip to learn more about the appliances. I highly recommend Miele and a day with Rochelle to get you on you A-Game with your new kitchen. Thank you Rochelle!

We had the pleasure of being introduced to Miele appliances the other day in Chicago. Rochelle Redell did an amazing job at explaining the fundamentals of the appliances and took great care in answering any of our questions. We felt she was thorough and knowledgeable about all things Miele. We truly enjoyed the experience and highly recommend Rochelle as a spokesperson.

I have working with the Chicago experience center for a couple of years. Everyone has been wonderful and professional. However this year ROCHELLE REDELL has been far and away the most professional and helpful associate that I’ve had the pleasure of working with. She has provided me with invaluable information regarding my appliances and repair issues. The whole team in Chicago should be applauded and MIELE should be very happy to have this staff on their side.

I recently renovated my kitchen and are thrilled with our Miele kitchen! It is critical to learn about your appliances and the ease of technology they offer. The Miele Experience Center is not only a showroom, but a space that opens the kitchen to you. Whether a home chef or a beginner in the kitchen, the cooking demonstrations are invaluable and fun! Tracy is a wealth of knowledge (so many great tips!) and Rochelle demonstrated that cooking with Miele appliances is seamless and delicious. Super friendly and personable! I highly recommend the integrative, forward thinking of Miele appliances and cooking smarter! Thank you!

Rochelle Redell at the Miele Chicago center is the best! She is a great listener, problem solver, and extremely friendly. She assisted me in following up and resolving a problematic repair of my Miele convection oven. I am truly impressed by her professionalism and can-do attitude. She was able to help me resolve the problem very quickly and walked me through the steps along the way. I really enjoyed working with Rochelle and I hope Miele will do everything they can to retain her! Rochelle is a rockstar who truly cares about the brand and provides excellent customer service! Thank you so much Rochelle!

Was in line to purchase a stove for a remodel of a kitchen and time was running out for me to take advantage of the rebate. I was introduced to Rochelle Redell and she was the Bomb!!! From the execution of putting me in contact with the source of where to purchase, to all the information needed to take care of the rebate she held my hand and was able to take care of this transaction on the fly and by the end of the day needed to get the purchase made. Highly recommend the company for their products, having purchased their vacuums, and now their stove, to their staff members who execute top customer service from a-z!!! Thank you Rochelle!! Looking forward to doing business with you and the company again!!

We arranged an appointment in advance of visiting the Miele Experience Centre with Rochelle. We wanted to learn how to use the appliances we had just purchased for our new home under construction. Rochelle was fantastic before, during and after our appointment. She was polite, professional and super knowledgeable. We especially liked that she was not afraid to identify any downsides and suggest practical tips. Thank you Rochelle!

The customer service provided by Rochelle was the best I have experienced with any company.. That alone would sell me on their products. Rochelle spent 2 hours with me going over all my questions about my 5 appliances. She helped me register my appliances, helped with hands on learning, shared information about cookware and cleaning products, and discussed recipes and use of appliances. I feel comfortable calling with questions in the future. She sent me other resources for future use. I flew into Chicago to meet with her and now can get information by phone. I needed a consult with a repair man. She called and he came the next day. Thank you!

My wife and I drove from Ann Arbor Michigan to Chicago to spend several hours at the MIele experience center in Chicago. We had just purchased several Miele appliances and wanted receive first hand knowledge on how to use and maintain our appliances. Joanna and Tracy were so informative and professional. They explained and demonstrated all the ins and outs of the appliances. We were so impressed that we returned that evening for a cooking demonstration. It was well worth the trip!

Fantastic hands on experience! Rochelle, Joanna, and Tracy are superb at helping you understand and decide which appliances to buy. I love their down to earth way of making everyone feel comfortable. Forget going to and appliance store, this is the place to come! Trust me ... Miele has so many choices, there is something for everyone. The cooking classes are great because you really walk away with an understanding of how the appliances, a real comfort level from Rochelle, Tracy and Joanna, a free meal, and a glass of wine. In the end, Miele is a bargain given the staff at the Mart, this beautiful showroom, its well known quality, Mieles technicians, and Mieles extended warranties. They converted me. I will no longer put up with Boschs poor quality and lousy customer service.

We are extremely satisfied with the customer service we’ve received from Miele, out of this location. Miele went above and beyond in helping us (located in Michigan) to resolve issues with our coffee maker. Would like to personally thank Rochelle Redell for the excellent customer service she afforded us, and the Miele technical team for timely engagement and advanced skills.

I have had demos of the steam and convection oven‘s which I bought in love and I have had a couple of cooking classes with Rochelle and Tracy and they have given me all kinds of hints and tips and tricks and great ideas. I would go back there or send somebody there in a heartbeat as they both were professional very knowledgeable and great at what they did

I recently had the extreme pleasure of a 1 on 1 class with Rochelle Redell regarding my new Miele Appliances. In addition to being well versed in the Appliances she is so knowledgeable about actual usage and recipes. I enjoyed our time together leaving feeling secure in future usage and gaining a new friend. 5+ Stars to Rochelle Redell!

Great experience. To learn about their appliances and watch them being used, while being able to ask questions is a really helpful afternoon

This place is amazing, every time I walk in they meet and my expectations and then some. If your looking for kitchen appliance Miele is the place to be.

Very welcoming and knowledgeable staff. I can’t wait to get my own Miele coffee maker.

Sign up for a fantastic free cooking experience.

Excellent class

Staff its not very friendly.