Awesome service! Aaron took the time to take my call and asked we stop by same day when our window wouldn’t go back up. Helped us right away. Definitely going back!

I cannot thank enough for the service they provided.I had a leased car with scratch on the passenger door.Chris took very well care of it and painted it.All the work done was flawless and they returned a car in a week.All I can say is solid work, highly technical people, they know what they are doing.Definitely recommend.⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

They know what they’re doing! The manager Ryan is well educated and helpful! Definitely coming back!

I would highly recommend this location of Gerber to any of my friends! I am so glad I switched here from another body shop when I was still in the very beginning of the insurance claim process, and had to decide which one I wanted to go with. The other body shop wasn’t efficient at all, and that they were not as organized/flexible as Gerber. From making an appointment to picking up my fixed car, Gerber made things go smoothly and can accommodate my busy schedule! Big shout out to Chris for his attention to details & excellent customer care. Jennifer at the front desk is so wonderful at answering my questions, too! Thank you for making this an easy and great experience for me!

Weve used various Gerber locations over the decades. They always meet expectations and were expecting that from this location too. The estimate was quick but thorough. Well let everyone know how the job looks.

Excellent service. Was very transparent about pricing and called me about a change before it was made. Washed the car and vacuumed in addition to the service. Turned it around quickly so I could have my car back for the weekend. Above and beyond what I expected.

Fast service depending on the damage and friendly staff.

Did body repairs and windshield fixes here. Initially, a lot of misunderstanding on what should and should not be be done. Clarification after talking to the manager. Better and more explicit communication would be a good place to improve.

Wonderful service from Eric and Martin... had a minor issue with a rattling noise and they problem solved quickly and effectively- the kind of thing you always hope for in a bodyshop.

Prompt professional and courteous on my next appointment Ill complete my assessments

This place is amazing. Best customer service and they get the job done fast. I’ve been there 3 times now and had great experiences with multiple staff members. They even patched my tire for free! 10/10 would recommend.

Chris from Gerber has always taken good care of me and my old Lincoln MKZ. I worked with him at their Lakeview/Boystown location and at their W Huron location. Each visit is a pleasure and Chris and his team go above and beyond in every way possible and the quality of their work is spot on. I highly recommend Gerber Collision.

Excellent services. I told them what was wrong with the car, they coordinated properly with the insurance company, and my car looks as good as new. Excellent services!

Excellent 20 years experience

WARNING!!Two years ago we trusted Gerber Collision & Glass (w Huron location) to repair our Jeep Wrangler. We were rear-ended and our back bumper needed to be replaced. Two years later, the rear bumper began to change color from black to gray, and is now almost completely gray!! We contacted our insurance who said this should be replaced by Gerber... after many phone conversations, we learned that they used an INFERIOR after-market product instead of a comparable quality spare part. Finally we were told to email the manager of the West Huron Gerber location where the repair was done. The MANAGER of the location, JUAN D, has not responded or even acknowledged my request. This is unprofessional and unacceptable... I am completely outraged at this point that Gerber (West Huron location in Chicago) used insurance financing to replace my bumper with an inferior CHEAP product which completely changed the appearance of my vehicle!! It seems like all they care about is making profit, not at all about customer service or fixing their mistakes!Please be warned about this service location and do not believe any of their positive reviews... the products they use look shiny at first but their work is deceiving - STAY AWAY from THIS LOCATION in Chicago!!

Everyone at Gerber Collision & Glass are the best at what they do. Im glad I was recommended to go there. The whole crew, from start to finish, exemplify what customer service truly should be... But Mr. Raul Rodriguez, hes the best! I was having problems getting my car fixed and he went above and beyond to make sure that car was within budget. Its an older car but understood right away what that car meant me. Raul, along which his crew of expert mechanics and body guys, did everything humanly possible to get my car back better than it went in. To top it, you think I would be grateful, but not me... I took it back because I felt a shake coming off the front tire. They couldnt feel it and they probably thought I was crazy, but again, they got it fixed. I know this is their job but everything that Raul did to get my car fixed... no other body shop wouldve done it. THANK YOU for taking care of my car and giving me peace of mind!

Helped get my car in and out.

The management and technicians were so accommodating. Raul Rodriguez and Aaron went over and beyond to take care of my vehicle needs. I definitely recommend this location.

I cannot say enough about this shop! Jeff, the Production Manager, and the whole team worked a miracle for me! I was struggling to find a good time to drop off and pick up my car because of work. Insurance wont pay for your rental if you take an extra day to pick up your car. The Production Manager and Jeff had a quick discussion and decided they could get my car in and out in 1 day! 1 day! Wow! Dropped my car off in the morning, got it back in the evening. The work is gorgeous, the car was nicely cleaned, and the staff was superb.This went so far above and beyond! Other shops were telling me a week or more, these guys got it done in a day and for far less money. I will point all my friends and family to this shop in the future. I am truly impressed!Edit: Took my car here again 3 years later and was equally as impressed. Chris and his team did amazing work and kept me updated the entire time. These guys are absolute pros.

Gerber did a great job at maintaining constant communication throughout the vehicle repair process. Jeff was helpful in handling my case and dealing with the third party insurance company. Great experience overall.

I had scratches and scuffs removed from my vehichle last week and the entire experience working with the Gerber Collision team was excellent. From quote to booking to completion, the staff was courteous, professional, and punctual. I would use them again!

Great staff! They always do a good job. Ive had my car hit a few times and have a always brought it here. Owning in the city has been a challenge. But, knowing Gerber has my back is awesome. Raul is the man, he is friendly and professional and makes the process easy! I trust Gerber.

The repairs were very quick, actually finishing the work two days earlier than they had estimated. Gerber also sent me text messages keeping me informed throughout the process. And the mechanic led me through the repairs, answering all my questions. I would definitely come back in the future.

They did a great job on my car. Really loved the work. Friendly people and very accommodating.

I brought my car to this place at the beginning of the year. Their prices are outrageous compared to other shops, and the estimators say and do anything to get your money and make sure you’re out the door.The repair was delayed, but the estimator, Raul, told me that the shop would cover the rental for the extra time I needed to keep it. When I got my car back from them, I brought up the still-cracked headlamp seen under my hood, and Raul assured me that everything was fixed even after I pulled on something that was obviously loose and not supposed to be there. It was a remnant of the absorber that was replaced. I received a bill from the rental company, and asked them about reimbursement. They told me that that company is “difficult” and never paid for the extra time on the rental.My car was sandwiched between two others on the expressway, so I brought my car to them again. This was a different estimator who was rude and condescending. He wasn’t interested in listening to my concerns from the previous repair and gave an estimate that was twice as expensive as other places. I decided to go somewhere else.After having my car repaired with even better quality than what this company could offer, I returned to them to express my concerns. The assistant told me that the general manager was away and would be back at a later date. I was fine with talking to him later, so I left. The assistant called me soon after to tell me that I could speak with the production manager instead. I agreed and was greeted by the production manager along with the rude estimator I saw before deciding to go with another shop. I let them know that the work they did was not indicative of a 5-star body shop that they claim to be. The estimator asked if I was looking for some kind of reimbursement. When I told him I wasn’t, he said ok and walked away from the conversation.The production manager stayed to let me know that I am always welcome to return and have small damage fixed for free, but I don’t think I’ll take that offer after my experience.

Love the work and the service. Friendly and appealing atmosphere. Ive been there on at least 4 occasions to have work done through my insurance its been A+ every time. Njoy

I love this place and the employees are very friendly. I just hate Ive been there more than once.

Great service and very friendly. These guys are on top of it.

Raul and his team are great people and great at what they do. Someone hit our new (

I was happy with the service that I received with my car when I picked it up. I had stored two snow shovels in my trunk for the Chicago winters. I went to get the snow shovel out today and realized that they were no longer in my trunk. I called Gerber, and spoke with Raul. He claimed that they were not responsible for personal items. Very dissatisfied with the service now.Edit:I still have no problems with the repair itself. My issue is with the customer service. I had left two snow shovels, a bike rack, and an assortment of other items in my trunk when it was towed over to Gerber. When I picked it up, I trusted that this was all there still. When the first big snow came, I realized that my snow shovels were not there. I called Gerber to explain and they told me that they were not responsible for personal items. I also contacted my insurance company to let them know and they reached out as well. About a week later, Gerber called me to let me know that they had found the shovels. I had to go pick them up. After that I realized that my bike rack was also missing. I called and asked if they had found that as well, and they said they would call me back. They did not. I called again and they told me that they had found it in the parking lot and that I could pick it up anytime after tomorrow. I called around 10 am. I think its suspicious that I cant pick it up until tomorrow, and obviously I dont know whats going on behind the scenes, but it feels an awful lot like employees too my things, and once I called them out on it they were returned back to me. My concern is that this is happening to others. Completely unprofessional.

Had my car involved in an accident and took it to Gerber . The staff was exceptional. Raul is the main person I dealt with and he was on top of everything. Made sure my car was perfect when he gave it back to me . Highly recommend.

Great job, nice service and convenient.

Fixed my windshield quickly and efficiently. Price was fair. People were organized. Had a good experience. Would recommend.

Taken my car there twice (bc my company prefers all cars at same spot) . Both times they failed to live up to promises. First time came back with lots of dust on interior (not there when dropped off). 2nd time they plain missed stuff they were supposed to send to the insurance company (which insurance was expecting). Told them 3 times, they still didnt get it all noted so now I either go out of pocket or fight with insurance... All bc they didnt follow instructions.Wont be back, and will be pushing my company to find a new prefered vendor

My car was in an accident, The woman insurance, had me to take my vehicle to them, l heard about them, while listening to the radio, but l had no ideal how, great they are, l would recommend them, to anyone, my vehicle looked amazing, they also washed it, amazing service and great staffs

Great work! Fast turn around time, Jeff was excellent in keeping me updated and informed and working with my insurance company.

Great place to have your car repaired. The staff is very helpful and they do a great job in assisting your needs.

Shout-out to Raul & his squad for making my bimmer look better than ever before!!! Definitely will be coming back to get my rear bumper done! Great job guys 💯

Great body work covered by insurance. Easily set up rental car from enterprise.

The shop uses the cheapest ball joint to repair my car. It repair like around a month. around a month or 2000 miles .My car had slipping very bad that can cause accident. I needed to pay for ball joint. And Insurance return the money. Third time, the plastic cover broke under the front of the car. Four time, inspection in church car ministry, Alignment still has problem. TOTAL FOUR TIMES and AROUND A MONTH AND COULD NOT GET THE REPAIR RIGHT. NO INSURANCE COMPANY OR PEOPLE SHOULD PAY FOR THIS TYPE OF SERVICE.They called in the middle I am driving. I returned a call and to a sound like India name staff. He did not follow up and neither they want to resolve matter. and I tried to reach them. One staffed said I call the wrong place. FFF Grade for the location and service in repair and customer service. DO NOT CALL ME FOR THIS TYPE OF RESOLVE

This place is awesome they got in and out with no complaints. they even have Enterprise in their Halsted location which made my experience even better and quicker. If you have to have any body work done to your vehicle Gerber is the place to get it done!

Aaron and his team at the West Huron location responsive and helpful. My car was repaired quickly and looks good as new after being hit by a CTA bus! I would definitely bring my car back to Gerber.

I took my car to this geber location on 1060 W Huron and they did an excellent job on my car, I got the car back in about 3 days, they kept me informed on everything that was going on with my repairs. I was upset that in the process my mats were messed up from them stepping inside the car with nothing on their feet but when I tell you that the manager Aaron went over and beyond to acknowledge my concern, to come all the way to my house to pick my mats up, he cleaned them to where they look brand new again and he was so kind to even offer to replace them if I was not happy. He delivered them back to me on a day that was convient for me. His customer satisfaction and service goes beyond anything I would have imagined or expected. Yes Aaron honestly you have a customer for life. Thank you so much for making me feel special and taking my concerns serious. you are Awesome.

I have had three accidents over the last 5 years (none of them my fault) and Gerber has been great. They run a car repair shop like a business rather than your typical mechanic. The reception area is clean, the staff is friendly and empathetic about your accident. Ive referred 2 friends to this location and both thanked me after they got their car back. As an example; their was a problem with a part (a mirror installed) and I took it back recently - - they replaced it at no charge.

Quick. Reliable service. Jeff was very helpful.

Brought my car in for repairs because my insurance worked with this Gerber. Brought it in almost 3 weeks ago and was told after I finally received an estimate 3 days later that the latest my car would be there is December 5th. Of course I was amazed it had to be there that long but the worker assured me it would be there December 5th at the latest and they would try very hard to get it back to me earlier, as Ive had to take expensive Ubers very far to work. I was counting down the day that I would get my car back and it is December 5th and have not heard anything, so I take it upon myself to call and I am told that they have to keep it there longer because they are waiting on parts still!!!! Even though I received a message that all the parts were in and the repair had been started and everything was looking on track. That clearly was a lie, and I have had repairs on my car before and nothing has taken this long (even though I understand it may be different type of repairs). I wish I would have brought it to a different shop that would most likely have it done in half the time and not lie in the mean time. Not looking forward to paying this Gerber my $$ deductible for this poor customer service. Maybe received an update twice on my car since they started and once I had to even call myself to get updated! If youre good without a car for a while bring your car here. Raul has also been extremely rude the entire process, maybe should have requested a new employee to work with right away.

Great service and communication throughout the whole process!

They did a fantastic job!!! Highly recommend.

Cheaper prices found elsewhere. Bad customer service...they didnt call to reschedule an appointment they set up the previous day...i had to call to find out they wanted to change the set mobile instalation time for 7 hours later. Also found a cheaper quote immediately.

One of the most professional places in the body repairs in the west loop.They lift the vehicule to check for additional demages,something that most places dont do.

My Man works here! They do a great job fixing cars.

Dont care for a place that is outrageous in prices for a few rust parts of my vehicle

Very fast and thorough!

Fast, efficient, great prices

Good work, nice and friendly.

Good service

Good body shop.

Very courtesy personal

Good service, and my truck was like new ...