I got my door fixed in January 2021, it was still snowing so you could really see the paint job until it got warmer and they didn’t even paint the door the correct color. When I took it to the owner he was rude and would not accept that he was responsible. The first photo is the job they did. The second is a side by side comparison of what it’s should have looked like. DO NOT DO BUSINESS WITH THIS PLACE. TERRIBLE PROFESSIONALISM!

I came in here to get my oil and timing belt changed. They did a fantastic job, I was in and out with in 45 minutes. Highly recommended!!

Great service offered on my 19 F-150. Definitely my go to place moving forward!

A few weeks ago I was in a 4 car fender bender. I took my car into a mechanic that my good friend told me about. He couldnt give me an estimate, he gave me wrong info about a rental and didnt call me back very quickly. I was then referred to Falcon, (Gilberto.) I called sounding a bit emotional and Gilberto right away, without hesitation asked for my number, claim number and said to give him a bit because he was going to make some calls. Within 30 min I received an email authorizing a rental from the insurance and 2 min after that Gilberto called me to make sure everything was ok and to let me know I could pick up a rental. Now my car ended up to be a total loss but he and his dad were very nice, willing to help with my personal belongings and even read some information in my glove compartment over the phone that I needed for the next day. I highly recommend Falcon. I have already told many people about them. OUTSTANDING customer service, very helpful, very patient!! You wont regret taking your business there. BRAVO Falcon!!!

Disappointed to hear such negative reviews based on my own interaction (twice) with the staff at Falcon. There is no doubt in my mind that customer service is held at a premium. I received excellent service and witnessed professionalism with other customers.Id go back to Falcon in a heartbeat should I need service. My transactions were seamless and I had my car back each time looking good as new. In fact, Im recommending them to a colleague of my mine based on my experience.

Let’s start off positive they acknowledge me right away 👏 but once I said I needed a written estimate “ for your insurance company?” No for the city, guy lost all interest and eye contact and was told the cost is $40 cash only. This was the 4th location I went to in 2 hours and they were the highest $ too. Bye

This company did a beautiful job on my car! They also removed and repainted over scrapes that i had throughout the entire outer body of the vehicle! Great customer service. I am VERY PLEASED!

The places refused to fix my car because I had my own parts. Did not even bother to fully examine my car because it was not through insurance.

Good prices and great service.

Falcon did a phenomenal job of the repairs to my vehicle, were very efficient in keeping me updated with progress and were readily available to answer any questions or concerns. Highly recommended!

If one word could describe my experience with this business, it would be, BRUTAL. The waiting area itself was not well kept. It looked more like a frat house than a repair shop. The work reflected that as well. It didnt get any better with this absurd prices either. After calling around, literally everywhere else was cheaper by no less than $200, so I really dropped the ball in going here. Please do yourself a favor and avoid them like the plague. Youll thank me later!

Honest, Outstanding, & Fair, Family Run Business. Period!!

I absolutely luv this place, they fixed 2 vehicles of mines. Im very shocked at the negative reviews. My experience was excellent 5 stars for me .

Love this place....Jr helped find the problem and fixed it fast....got me back on the road quickly and safely...#1satisfiedlyftdriver

I received an excellent service,will come back again .

This body shop gets a 0 on the score card. High prices garbage work tried to charge me $7000 for a damage repair I got it done for $5,000 and the work was A1

Professional, quick and focused on excellent customer service.

Very good mechanical workshop, thank you