Decent bike place! Fair prices, friendly folk, good work.I brought my bike in for some wheel + brake work, which was done expertly.What irked me though is my seat height was adjusted - not usually a big issue, but I didnt ask for it to be adjusted + the minimum insertion line was about an inch above the frame, which was a bummer (and a safety issue).Still a decent local bike shop but Id recommend customers do their own thorough safety check after any work.

Thank you so much guys! Came in for a new bike and Mark was a huge help, he got me everything I needed, made all the adjustments, explained all the things, and was generally a very pleasant dude! I was able to find a bike right in my budget and I absolutely love it, perfect fit and perfect ride! Thanks again

Fair prices, knowledgable people, and fast service! I got a tune up for my single speed road bike and after a chain replacement, innovative fender adjustment, and new brakes, my bike is riding smoother than it ever has before. Highly recommend!

$12 for a flat fix. Fair price. Nice service. Respectable shop

These folks are great! Had repair work done recently and they were super responsive to what I wanted to do with the bike. The mechanics were very friendly. Highly recommended.

Great, closes at 8pm, thats a plus. Friendly service and the location is perfect for when my bike breaks down on the way to work. Had my bike serviced there many times..

Was told that my bike would be ready the next day for a simple brake pad replacement and sucomb to find out most their repairs take 2-3 days. They need to find a system or at least notify customers the turn around time prior to the drop off instead of saying we will call you when its ready. Since this is my partners regular shop and we typically have good service from them Ill give them 3 stars. This employee tag from the repair person to the customer is also confusing.

SuperbThe staff is over effective professionalSocial distancing at bestDoesnt leave anyone waiting in line too long

Shout out to @TheBikeLane for rejuvinating my 1989 Schwinn Varsity at a more than reasonable cost. The ride feels so smooth once again. I look forward to purchasing and bringing my newer models here for tune ups!!! 😁😁😁

The best shop in the city as far as I’m concerned. Very friendly and knowledgeable team. I’ve purchased multiple bikes from them, and I go there for all my maintenance. They always take care of me. If you’re looking for quality bikes and service look no further.

The bike lane has always been my spot, tune ups, repairs, new tires, got my fancy lights, but after the pandemic is another storer. Different ppl, unfriendly, taking days for simple repairs and the attitude! I liked them so 3 stars hoping they can get back to their old selfs

Best bike shop Ive been to in Chicago. Really great people and service.

Ive been coming here since I started biking about 5 years ago. This place has and still remains a pretty calm and awesome place. Ive bought 2 framesets from here and the usual wear and tear components (tires, bartape, bb, etc.) I just got back into biking this year so im looking forward to buying something in steel from here again. This time I wont be parting ways with it like i did my MashWork. Ah and reason for me creating the post. Thank you for always trying to go out of your way for customers. Picked up some Panaracer tires (set) I got lucky as they just got em in stock. My go to tires and glad they still carry them! Picture is of the Cinelli Mash Work sz 54 Frameset Purchased from here that thing did me well as we both saw all the weather conditions Illinois is known for!Edit 6-25-2020BIG Shout to you guys, I was able to aquire Zipp bar tape, Sugino 75DD Crankset, Izmumi Chain, and a Chris King Headset. Some items had to be ordered which I did not mind. Purchased elsewhere I would have waited longer for the Crankset. Service is awesome here had my steer tube cut down once I figuref out where I wanted it. I also had them install Purple and Black Sugino Chainring bolts in favor of the Color scheme on the frame.

I really like the Bike Lane shop in Chicago. They are helpful with whatever I need. They seem like good dudes too. I recommend this place.

Great customer service and low service prices. They took 3 of my bikes and quickly fixed all the issues they had.

Cheapest flat fix in town. Friendly staff and timely turnaround. I’ll bike by two shops to go here instead

These guys did me a huge favor and helped correct a Christmas gift that was incorrectly specd by the gifter (twice!) completely over the phone. Great customer service, Max rocks!

Initially brought my bike in for squealing brakes and told the gentleman the brake pads needed replaced. He called me later to say that the pads were okay, there was just an issue with some grime on the disc. Saved me a ton of money due to his honesty and completed the job quickly. Will definitely be back

Since Performance Bicycle closed its brick & mortar stores, Ive been looking for a new bike repair shop. I just needed a quick once over on my bike, called The Bike Lane ahead to ensure that I could bring the bike without an appointment. The guys were great, on the phone and in person, took care of me quickly and I was on my way. Im returning for sure!

My boyfriend and I wrote in from Indiana to go biking in Chicago. Our bike wreck on the car had an issue, and they did a great job of helping us solve it! Theyre kind courteous and give us a bunch of tips about the area. One of the gentleman even came out serendipitously when are parking was about to expire and explained the parking situation to us. I highly recommend this place. The people care, and they know their stuff!

Great shop, they fixed my rubbing brakes while I waited. Thanks guys!

Super friendly, helpful, and knowledgeable staff. Trendy kind of place, good location. Id def come here again for any bike needs or questions.

Quick and courteous service... Along with great prices. Purchase a tire patch repair kit and an inner tube.❤️🙏🏼

Great staff, great service. You know you can trust the opinions of the people who work there. Ive had my last several bikes from there and theyve always been supportive in helping me get the right stuff.

Quick and fast! Needed a tube replaced. Very good prices!!

Tremendously helpful and will give you expert, kind advice even if youre a novice. Built me a bike for the same cost as just the parts were online, along with fixing a flat tube and a 30 day checkup for free

Rude and unfriendly staff. Had an experience twice. They dont entertain you if you ask for something cheap.

The guys at the bike lane have been a great help im new to biking and they have been extremely helpful kind and patient, very professional.

This place is overrated and overpriced.. just paid $40 for a pair of $20 handlebar grips.. take your business to lets roast bike shop on Grand and Western or take your business 2 smart bicycle shop on Armitage and Humboldt if you need to stay in the area.. much better prices and vibe

Walked in to get a simple fix on my bike with parts I already owned. Said they couldn’t do it and that I had to buy the parts they didn’t have in stock. They were going to charge me around $80. I ended up going to the bike shop one block away on Fullerton and in total they charged me $17 and I had absolutely no issues with them. These guys here are a ripoff.

The Bike Lane is full of friendly and knowledgeable staff with a great lineup of bikes and accessories. I gave Jon a list of qualities I sought in a bike, and he put together exactly what I needed. Highly recommend this local business to anyone wanting a quality experience and product!

There are a zillion bike shops in Chicago, but this is the only one for us. Great staff who really know their stuff. For example, they quickly resolved an issue with my daughters bike and advised us on which lock and lights would work best on that specific bike and where she generally rides (city). Reasonable prices for quality accessories, and very nice people.

Went there to check out some bicycles and potentially buy one. They didnt let us in! Associate was literally standing on the door and said cannot let us in. No explanation why.

My fav bike shop in town!

Always very helpful. Only bike shop I go to even though I usually just need my flat tire fixed.

The best bike shop I have ever dealt with. I ride a pretty sophisticated hardtail and these guys know exactly what to do with it. Everyone on staff is extremely knowledgeable and exceptional EQ. I am so glad this place is not far from where I live, I know that they can tackle any technicality in a bike at an excellent price. I am truly appreciative of this business and hope they do very well.

Cheaper than other bike shops in the area and the service is great. Friendly staff.

Popped in to see about getting a spike on my back wheel replaced along with the inner tube. They were very friendly and affordable. I’ll definitely be coming back for a late summer tune up.

These people are awesome!!! They are always so helpful. Today I came in here asking for new bearings and a special axle nut. They charge me well under the going price for the parts and gave me a few pointers on installing them. Im going to return the favor and pick up some accessories and tubes soon. Thank you again!

As a daily bike commuter Ive been going here for routine maintenance for the last year. Ive had nothing but good experiences. They have a good range of products at various price ranges.For maintenance I expected that I would maybe have to leave my bike in the shop for the day while they work on it, but theyve always had the work done within 20mins with the exception of one very busy day. I would recommend this shop for any of your bike maintenance needs.

Not allowed in the store? Hey its cold outside!

EXCELLENT SERVICE!!!! TEX 🤠

This is a really great bike shop. The staff is knowledgeable and capable and theyre one of the only shops that are open during morning commute hours, which is really great. Ive come here a couple of times for quick repairs (spoke replacements, derailleur adjustment, flats, etc) and theyre always quick and do a good job. I highly recommend this shop.

Fantastic great staff great service

They were very reasonably priced, efficient, and did not talk down to me like some other shops in the area or try to sell me something I didnt want. They filled me in as to what was going on with my bike, and even suggested other shops that could accommodate some of my other needs. I left The Bike Lane feeling good, with my bike all fixed up.

Fast and friendly service, convenient and safe Covid setup.

I received amazing service this morning. The mechanic was friendly, helpful, and quick. This is now my go-to bike shop. Im also going to recommend it to my friends.

Super helpful, speedy, and unbelievable customer service. I got a bike from the co-op and after a while, my lady parts started to get sore, which deterred me from riding all the time. Went to bike lane to make a few upgrades (not pushy at all), then saw some improvement, but still not immune to soreness. I inquired what could help despite my efforts, they suggested I get fitted with Max. Best decision I ever made. Highly recommend!

Never had a bad experience here. Well priced compares to other bike shops in the area. Broken spoke cost about $16 to replace compared to $30+ at the shop by my house that I stopped in first. Quick, clean, affordable and a good selection of accessories as well.

Local shop for me. Nice, cool, friendly staff. Went for a tune up and I guess i didnt need a full one. Oiled my chains and put air in my tires free of charge. So, I bought a helmet and lock from them. Knowledgeable and not pushy at all.

There was not much interaction but I was satisfied with the service and our bikes. We rode from the store to Sausalito and then took a ferry back to the wharf. There is an option where you can leave your bike in Sausalito but for $12. I would definitely recommend and order then ahead of time online and they give you a discount!

Ok when I bought my bike in i told them to check it out everything and fix it for me why one day before I pick it up you going to find something else and Im like really I dont think so i also got a bike tune up they didnt even clean my bike say it 20 bucks which when up to 40 before I got of the phone so if I go back Im only dealing with Eric ok🤔

Max and his team are fantastic. Approachable and helpful, Ive taken my bike and my husbands bike there several times for repair and theyve always treated us great. The repair team worked hard to identify my husbands issue on his bike and special ordered us parts for it to be fixed with quick turnaround. Love this shop.

Terrible sign posted limit 1 customer permitted cause of covid and Im there no one in the store I have a face masc ofcourse wasnt allowed in the store told to wait so he can check to respond saying i have to order wait outside till i come back for your information very insensitive and uncalled for

As always. The best staff in the city.

There are a lot of really good bike shops in Chicago, but this place always seems to stand out from the rest of them. Im a bit more of advanced when it comes to doing my own bicycle work - I rebuilt my own bike this winter - but still needed parts and had questions. Not only do these guys seem to always have the parts I needed when others didnt, but theyve always been nice about answering questions and have a few times used special disassembly tools on my stuff without charging extra. Id recommend this shop to anyone.Oh, and they have good prices on tubes!

Great service, great staff, fair prices. This is my go-to bike shop in the area. I would definitely recommend this shop to others.

Super friendly and knowledgeable

Super nice. For repairs, very reasonable. Very fast.

My fiancee got a flat on his way to work so I picked his bike up and took it for a replacement. They did the whole thing in roughly 15 minutes and the prices are very reasonable.

Bought a brand new bike from this place with all the bells and whistles. Spent 650 bucks. The bike was stolen 5 days later, even tho it was chained up to a bike rack in broad daylight. Anyways, went in the following Saturday to see if I could get a replacement, but they didnt offer me anything, no discount, no nothing. Just sympathy. The people in the shop are really friendly tho. But my experience overall was very poor. I guess it wasnt their fault my bike was stolen but they sold me the lock that was meant to secure the bike but was seemingly useless. Anyway dont buy a new bike in Chicago. Lesson learned.

Ive been in here a few times, the latest being just today. Everyone is really friendly and approachable, even when you have a pretty menial problem. And if it is small they have been nice enough to fix it with no charge. Kudos, guys. Ill definitely be back.

Didnt like how they treated me the one time I came here to check out the bikes. Some chick literally asked me if I even had the $$ for it. Never again!! Been living in this neighborhood my whole life and this is the one shop I do not recommend in Logan square.

Went in to see if they could help me figure out a problem I had with ordering the wrong size pedals for my bike, git everything I needed to fix the situation to my liking, AND Adam did the best he could to get my front tire on the bead properly (bike was garaged for a long time) without me even asking him to. Super nice guys. Excellent experience!

I travel a lot and have been to many bike shops. This is by far one of the best Ive ever been to. Staff was very friendly, helpful and not pushy or snobby at all! I asked a few questions and got straight forward, no BS answers. If every bike shop was like this one there would be a lot more cyclists! Definitely worth going out of your way to come here. Finally, the shop is on a street with a bike lane (makes sense, huh?)

The guys at the bike lane have been amazing, I started coming here last summer with my less than perfect bike. My work require me on my bike which means I need constant repairs and looking for ways to improve my ride. After an accident I needed to built a new one and they are always very helpful and honest. This is my primary store, a one of a kind place for me, Im usually quite inpatient and like instant gratification, but placing orders and waiting until Tuesdays makes me feel better than going to surrounding LBSs with sub-par service. Thanks guys!

What is notable about this bike shop is the polite employees and great customer service, the large selection of bike accessories and parts, and excellent service (Ive had only 1 service done and it was pretty great and affordable). Will be coming back for more....

Amazing place! Came in thinking I needed a new brake and cable and they were able to fix it better than new in 5minutes!

They sold me a single spoke for $1, something not just any bike store would do. Thanks!

Took my bike here because I was having problems with my back wheel and chain. They quickly fixed those problems, and mentioned that my rear brakes should get a new cable.Now, a little background, I had recently taken this very same bike to a small local bike shop here in town with a few locations. They told me that my brakes were just old and there was nothing they could do for them besides adjusting the pads (and charging me $16). Right...So, I had it in my head that Id just have to suffer through my terrible brakes. Anyway, I agreed to let The Bike Lane put new brake cables on. What a difference! The mechanic there said I would notice a marked improvement. Well, thats quite the understatement. They went ahead and re-cabled both the front and rear brakes without charging me more than they estimated previously. Its like a different bike. I couldnt be more excited to find a bike shop I trust.Highly recommended.

Everyone here is so dang friendly and helpful. Theyve fixed my bike several times now but just doing simple adjustments or whatever-- dont make me pay them-- and dont make me feel like an idiot either for bringing it in for literally just a loose screw!! Also cheapest flat-fixers around.

I love there service

Helped me get a set of wheels right before closing. Informative, patient and just pleasant people.

I went in today to get my crank arm tightened. They took care of me right away. Nice and knowledgeable staff. My go-to place for maintenance.

By far my favorite bike shop in the city. Very helpful, down to earth and really give quality and thoughtful advice without being overbearing or condisending. They ve also helped me out quickly with several bike emergencies .

When my bike was stripped they restored me back to working order. Although it cost me $300, I needed it. I originally checked this place out off of a groupon, but have been back 4 times since. My last time was off a flat and they only charged me labor, no tube cost. I thought it was sweet, even though I wasnt looking for a freebie. Of all of the chop shops around that piss me off this one is great.

Came into this shop this morning with a flat. Max was very helpful and got me outta there in no time. Awesome service!

Great.

These guys are great. Got a tune up and the did it the same day. They where cheaper then any bike shop in the area. My bike now feels like its brand new.

Super friendly. Dope stickers. Nice staff.

Came in to get an inner tube replaced. Very friendly staff and efficient service.

Fast service, great selection of items in store, same day as promised.5/5 I def recommend.

I got my chain replaced here 2 days ago and they didnt tighten the back tire enough. Super friendly guys, and mistakes happen but this one sent me sprawling into the middle of an intersection and damaged my rear tire

These guys are awesome. They dont rip you off. Can solve your bike problem right away. The best bike shop Ive been to in the city.

I drop in time to time on At The Bike Lane on Milwaukee Ave just east of California St. Great items for bikes service is fast wont keep you waiting and the service is 5 🌟🌟🌟🌟🌟 .. prices are fair .. Great bike shop when needed..

This is a GREAT shop. Came in with a drivetrain issue and they went the extra mile to get me back running. HIGHLY recommended.

Been here a couple of times. The prices are not as reasonable as I thought they would be. There are other shops that give a better bang for the buck.

I wont give this place a one star. This is an awesome shop. As of now, Im not happy with the staff they have present at the shop. Theyre very selective to whom they engage and very rude. I felt as if I disrupted the space entering the shop. Ill return to do business on days that they arent present.

Great service - walked in at 8.15am with a flat tire and they fixed it for me within minutes, all for just $10!

Fair prices. Convenient hours. Friendly, helpful staff.

Theyve always been polite and honest. If they suddenly become busy and its gonna be 30 minutes or longer to get your bike serviced, then theyre gonna tell you just that. They dont try to upsell parts or repairs, and they dont complain or make fun of my old bike or all the janky contrivances Ive attached to it.The main reason Im giving a shout out though, is they were able to fix a problem my bike has had for ages, and two other reputable shops were not able to fix it properly.Thanks, guys!

Ive tried different bike shops around Logan Square to keep my Franken-bike Trek on the go, and have finally settled on the Bike Lane. Fast friendly service. Even though my hipster days are long behind me, I dont feel intimidated at all there. HA..

I left my bike here on 7/11 for a tune up. They told me it usually takes a couple days to do a full tune-up, which is what I requested. Two days later they hadnt even started on the bike. I waited all day Friday for them to finish and was thrilled to get my bike back just before the weekend. I paid $160 for the full tune up. New Brake Pads, New Tires, New Grips.When I rode my bike to work the following Monday I got to my first traffic stop just barely into my ride when I hear an awful grinding sound. One of the rear brake pads then snapped completely off, brace and all. Surprising yes, but no big deal! I still had the front tire to brake with. Rode to work, locked my bike up outside, came back out a few hours later during lunch to find that the front tire was now totally flat. :( I couldnt even ride the bike across the street to the nearest repair shop it was in such bad shape.Feeling jaded, I walked my bike to The Bike and Roll across the street from where I work. Talking with the mechanic there for five minutes illustrated to me what a massive mistake Id made choosing The Bike Lane. He noticed that the REAR tire also had a huge bubble in it, indicating that it was probably installed incorrectly. Without hesitation he also pointed out that the brake cables were bent and the action on the brake-handle was grinding. This guy was too nice to throw anyone under the bus but I could tell what he was indicating; Shoddy Workmanship.The friendly PBR and Tattoo enthusiasts posing as mechanics at The Bike Lane are either too busy to do a good job, or know so little about bicycles that they think charging $160 for a barely half-assed tune-up is fair play. I will never do business here again, not even for the refunded repair Im entitled to. Why should I trust them? They had one job and they royally blew this one.

My rear tube blew, they replaced it fast and oiled my chain for 10 bucks. Cool guys cool shop cool location.

I went to this place yesterday to get my back tire flat fixed and seems if they were lazy because Im riding today and it went flat on me right the next day.

Best bike shop for all needs!

Great selection of soft goods and you better believe the staff knows their bikes!

Not much .

Excellent service. Will definitely return.

Would not ever recommend this place