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Metro by T-Mobile
35 N Bridge St, Chillicothe, OH 45601, United States
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Metro by T-Mobile
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To
Review №1

Best guys working here. Always very helpful.

Bo
Review №2

Sale rep was excellent. Helped me fix my phone when I was about spend $200. Great coverage! Highly recommend!

Di
Review №3

Extremely good customer Services. Help me found the best phone and tranfered my data to my new phone. Metro has the best offer with great network in town. will highly recommend!

pr
Review №4

The people here are very helpful and friendly and the service for price is awesome. Ive been a customer for years and have no plans to switch. They help with everything you need!

Jo
Review №5

I received excellent customer service. Very helpful and very kind. Got me great deal! Best cell phone provider in town.

Ca
Review №6

Very very nice and helpful customer experience. They helped me resolve issues that I was having trouble with. So I stopped in and they had my phone working as I destictlyExplained my issues. Best cell phone network provider at Chili! Highly recommended.

Co
Review №7

I want to let you guys know that Metro By T-Mobile over here at Bridge Street these guys are awesome and did a fantastic job help me out went above and beyond anything that I could have asked for best customer service representative Ive ever had work on my phone. Metro got much better network service than Boost or cricket here in Chillicothe.

OG
Review №8

Very good service by sale rep. Great service. Will recommend others.

Ta
Review №9

Great service and awesome network. Best deal in city and will recommend.

Ke
Review №10

Best deal and best cell phone provider! Will recommend!

Ja
Review №11

Great service and network! Thanks fpr helped me got mw what I wanted.

Jo
Review №12

Very friendly and great staff! I really love Metros Network. Best one at Chillicothe! Great phone selection!

Br
Review №13

Had a great time! Best service! Will recommend anyone who wants best service with afford able price!

Ch
Review №14

This store in chillicothe Ohio was absolutely amazing. Thanks to them i still have my phone and a job. Thank you so much

Pa
Review №15

Very helpful and great customer service. Much better network than boost or cricket. Will recommend other.

St
Review №16

Get service very helpful employees that try to get you the best deal possible and to help you stay in your budget!!! Would recommend them to everyone paying outstandingly high cell phone bills monthly!

Do
Review №17

Excellent customer service. Helped me transfered all my contacts and pictures to my new phone.

Ti
Review №18

I have never had such a nice experience like i had today getting a phone. The two gentlemen gave me amazing customer service. Please thank them for me.Tim

Za
Review №19

Very good customer service and friendly!! Will definitely recommend my friends!

Ie
Review №20

I loved it and the works was amazing..

Je
Review №21

Handled business well and safely.

Ma
Review №22

Parking could be better at the Bridge St location but the people are both helpful and nice.

Sh
Review №23

My wife and I went on the 13th an hour before closing and from the moment we walked through the door things seemed wrong they tried to get us to pick phones without them showing us the actual phones out of the box she had to ask 7 different times to see the phones they set up her ph I ne just fine my phone one the other hand I couldnt even make a phone call or receive them or text or get onto the internet without using wifi so I took it back the very next time day and they wouldnt switch my ph I ne out even though the receipt says you have 7 days to return it to the store I was then told he didnt know what was wrong with the phone told me to come back Saturday for the it guy so I did he couldnt figure it out told me to come cack Monday at 3 n the manager would be there n could switch my phone out with a new on well Monday at 3 came no manager n no new phone from the store I was told I had to ship it out n wait 3 to 5 days for a new phone and was told that I would have to pay shipping and handling plus 1999 for a new screen protector since you cant just take it off n put it on your new phone so long story short dont go to MetroPCS they are the worst phone company Ive ever had to deal with n im 35 yrs old i have gotten lied to me cheated from the start

Jo
Review №24

Had a very good experience, very quick hardly no wait time. Love the service! No problems at all. I recommend MetroPCS to everyone. 😁

Du
Review №25

Amazing customer service 100% recommendation

Su
Review №26

Mj is awesome person. He helped me solved my phone issues. Metro service is much better service than any other prepared provider. Metro phones quality is just amazing. I will definitely recommend anyone to try their service.

Sa
Review №27

Very good service, they are fast, nice people who work there. Love the service I get service just about anywhere. Glad I switched from boost Mobile MetroPCS service is much better!!

Ho
Review №28

Awesome experience! I had issue and was nervous about losing my information but Moe at Bridge Street and More from Western Ave took awesome care of me and I left a very happy customer who will be returning! Thanks so much the awesome service!

Se
Review №29

I think its the very best service Ive ever had and I refer all kinds of people over here to them. The two gentlemen that you have working on the registration or or very very nice and try to help everybody..

Ja
Review №30

Jordan was very helpful and friendly. He helped me find what I need. This place has much better phones options than Boost. Metro Signal is way better than boost or cricket.

Sh
Review №31

I have had service with metro for a long time now i wouldnt go anywhere else with my service . They treat you right and fair. Thank you Moe

Bi
Review №32

Best customer service, Phones and best Network. Will recommend anyone to switch from Boost or Cricket.

Am
Review №33

I would like to thank metro PCS For their Excellent customer service. It was GREAT & SUPERIOR!!!

As
Review №34

Awesome service, very helpful, I would recommend them to everyone! Best worker ever!

Ma
Review №35

Best customer service. Metro has better network than boost or cricket. Will definitely recommand this comoany because Metro is the only prepaid has 5G netwiork.

Ch
Review №36

Very nice guy and he knows his stuff

Sh
Review №37

Someone stole my phone last night. I came in today abd Moe was so wonderful and nice to me. He did a great job and fixed all my problems. He is the best Metro sale associcate.

Ke
Review №38

I had a great experience at the bridge street location in chillicothe...I came in with a broken phone and he made me a great deal to be able to get a new phone!! Moe helped me put tremendously!! I really reccomend their services!!!

Te
Review №39

Very helpful!! Great deal when you switch from boost. Got four free phones.

Is
Review №40

Very welcoming. Excellent customer service. I was helped within minutes even though the store was very busy at the time. I enjoy actually coming inside and greeting the workers.

Ja
Review №41

Satisfied with my service I was provided ! 😁 Co-workers are very nice and helpful 🤩

Ch
Review №42

Timing was quick and company was very helpful

Ro
Review №43

These guys were very helpful and Metro has better phone selections than Boost or Cricket.

je
Review №44

Awsome!! Very friendly and willing to help out when you have limited financial resources!! Highly recommended!!

Ka
Review №45

Used to work here. The manager makes us make customers buy things. I wouldn’t recommend anyone to come to either one of the Chillicothe stores.I still haven’t got my last check from months ago and no w2 for 2018. This place is trash and all the manager does “moe” is talk bad about all the “white trash” in Chillicothe. He will make fun of you once you leave the store.This place is also very unsanitary. They don’t use toilet paper after using the restroom. And there was never any hand soap all they had when I worked there was just hand sanitizer. It’s just a disgusting place. Spend your money else where.

Ch
Review №46

Good deals on phones but terrible coverage. The people working didnt speak English all that well. My girlfriend went by herself initially, but they guy working was hitting on her, saying innopropriate things and had so much trouble communicating that she had to drive all the way home, pick me up and go back so that I could help.

Ke
Review №47

Unsatisfied I was told by one person to get everything set up and when type of phone comes in they would call me because they was out of stock at the time well this was over phone then when we get to the Chillicothe Ohio location he said we would be better to get other phones then do the upgrade 3 months get phones we wanted to start with long story short we paid 500 dollars to get the for phones switched from crikett to metro now 3 months has come and went they are wanting another $600 + to give us a upgrade Im not happy at all with this place

Le
Review №48

Very helpful! Best phone provider in the town.

Th
Review №49

Store has been closed or services out for 4 days. Nobody answering the phone. Had to talk to call center in the Phillipines!!! Closes during normal business hours with no way to contact. They leave paper notes on the door. Terrible experience.

Za
Review №50

Helpful in helping you understand things clearly.

Lo
Review №51

Yesterday I wanted to upgrade my kids phone. Drove 63 miles to the store. To my suprise a paper sign in the window. They didnt keep with the promise of returning to reopen. So i drove back the 63 miles home very disgusted. So today still disgusted I went and switched to Cricket. So far so good with them. I hope there network is better then Metro. Cause I do alot of traveling.

Ho
Review №52

The people are always friendly and surprisingly over the top helpful!

Br
Review №53

When I first switched I was very happy. Today 7/14/16 I was not happy. Both PCI mobile stores ( Chillicothe ) were out of phones hisince 7/11/16. I was told by the Bridge street manager on Monday that I could buy a replacement phone at retail price. Since I had broke my phone. My fault. I waited four days to discover the phone I wanted had to be ordered and wouldnt be in for another 7 days. So I was forced to buy a phone I didnt want at full price. For those of us that use Google maps, Google calendar, and to stay in contact with friends with phone text I couldnt wait another 7 days. Update. 3 weeks later still no Samsung galaxy prime. Called main office does little good. Had to buy phone at full price instead of the phone I wanted also. Today is 8/8/16 still havent gotten my phone through customer service as told I would. Was told it be here 4 days ago.

Ka
Review №54

Best Service!!

Li
Review №55

Great service and was very helpful

Mi
Review №56

Works great for my 6 year old!! Thats all im worried about!

ch
Review №57

Great service great service great service

Ki
Review №58

Not open after drivering there others cant hear me talk so I get hung up on important calls

Ch
Review №59

Very poor service but the metro pcs brand is ok.

Ja
Review №60

Very friendly and very helpful

ke
Review №61

Are willing to help

An
Review №62

Ive been trying to pay my phone bill since the 25th but both locations have been closed for 4 days. So why the hell do you have two stores if both are closed. MetroPCS sucks! Only gave one star because that is the only way it would let me post.

La
Review №63

Showed up 15 minutes before closing, dude walked up to the door as we were getting out of the car and locked the door.

Hi
Review №64

I called with a question got put on hold 3 times he never even told me he was gonna in then i heard music they need better help or close shop id give a rating of 10 below if i could in ive never down rated nothing before like this so uncalled for so rude all my life never has this happen never ...

lu
Review №65

Good prices and plan rates

Ju
Review №66

Still closed. Its been 3 or 4 weeks this is crazy

Ni
Review №67

Good coverage.

Ja
Review №68

What a true waste of time!!!

Mi
Review №69

Very helpful and nice

An
Review №70

Good deals on phones

Br
Review №71

Grate searves

Je
Review №72

Would never buy from them again

KA
Review №73

Love it here

Me
Review №74

Very helpful!!

Fr
Review №75

Very friendly.

Ja
Review №76

Grate.

An
Review №77

Rude

Information
4 Photos
77 Comments
3.9 Rating
  • Address:35 N Bridge St, Chillicothe, OH 45601, United States
  • Site:https://metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7CQ119%7CGoogle%7C
  • Phone:+1 740-771-3140
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
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