I placed an order for custom projector headlights & fog lights for a 2007 Tahoe on 22 April 2015. It is now 21 July 2015 and the last update I got was a month ago saying we need about 3 more weeks. The communication with this shop is horrible; it takes days for them to respond with one or two sentence replies. Had I known it was going to take over 3 months to complete my order, I would have paid more for another shop to do the work. When I paid for my order, no indication was given that it would take this long. All the options I selected were offered on their website; I didnt ask for anything above what they offered.Last month, after asking for status updates, they finally partially shipped my order. By this I mean they shipped the prepackaged, off-the-shelf LEDs that I had added to my order. My custom projectors have yet to be received. Seriously consider another shop before you spend a penny here, even if it means youll pay more. After all, you know what they say...
Should get ZERO stars. Purchased a set of Custom Headlights for an 03 Mustang on July 3rd 2015 and ever since have got nothing but excuses after excuses from Oscar. Try to get in touch with them on the Phone or email with no answer at all. It is now Nov,1st with no answer or product. Working with MasterCard to get my money (968.00) back. AVOID these SCUMBAGS at all costs because they give every reputable company out there a bad name. Wish I would have read all the negative posts about these SCUMBAGS before ordering. They should be in jail for Fraud but we all know how the court system works in this country so nothing will happen to these SCUMBAGS.
DO NOT BUY FROM HERE!! I ordered a set of bumper turn signals for my mustang in september of 2014 and it is now January of 2016 and I still havent received my item. I tried to cancel item thru my bank but they received no response so they couldnt do anything. I spent over $300 on these and have nothing to show for it. I repeat DO NOT BUY FROM THESE GUYS!!!! Wish I had read the reviews before buying from them but unfortunately I was an idiot. If I could give 0 STARS I would!!
If you have been robbed by Oscar Ruiz the hid guy please contact TOM dizinnio of the national city police dept. I am trying to have them pursue charges against them for theft and fraud.
Dont buy anything from these crooks! Never sent item ordered in 2014!
I ordered a pair of retro fit headlights for my tacoma and its been 3 months, they contacted me once saying to wait longer but nothing other than that. They wont refund or cancel my order which was over 1000 dollars. DO NOT ORDER
Has been 4 months now since I ordered a product from these guys and no updates whatsoever. Horrible customer service! Filed a dispute with my credit card company.
Terrible service... refused to refund me for my canceled item. Ateempt to contact them and after 3months finally get a reply???