Liz is incredible, and her staff are super friendly and knowledgeable. I suggest pre-ordering things in advance so you can get first calls on items you want so they can take care of you the best way they can.
As soon as I walked in the door to pick up my online order Arielle yelled at me from across the store to put on a mask. 1. There is NO MASK MANDATE IN LAKE COUNTY. 2. IM VACCINATED . She stated the order was not ready and I left and waited over 2 hours for an email saying my order was ready. After calling 6 different times I finally got Arielle on the phone all for her to tell me my order was ready. I sent my aunt to pick my order up for me since they were near the store. After not getting the email she gave my aunt a hard time about picking up my order with NO CONFIRMATION NUMBER I had to FaceTime my aunt so they could see my drivers license. Moral of the story I’ll either be using the Apopka location or winter garden NEVER Clermont again.
Recently stopped by so my son could trade in a console. Ariel was nothing short of amazing to deal with. She was extremely professional and helpful with our transaction. Very informative and kind throughout the process. During our visit, the store got quote busy. Ariel kept calm and managed to complete a pretty tall order of trade ins in a timely manner. GME forever and thanks, Ariel!
Never answer their phones! Been calling for hours now to ask a simple question. 😡
Busy little shop. Lots of games and memorabilia to choose from. The staff was friendly and helpful. It is located in a busy shopping center and I had to circle awhile before I found a a parking spot and there were lots of customers in the store, but the line moved fast and I got the rare copy of the discontinued game that my kids wanted.
This place is great. I bought battery packs for my controllers. The sales person didnt give me the bank for them. They were more than helpful ang resolved that quickly. I expected that I wouldnt get them after have bought them over 2 weeks prior. They were very reasonable.
Can y’all pls answer the phone, also this place never has anything pre-owned in their inventory like w t f i look like buying a 4 year old game BRAND NEW for $67+, then they never have anything in here in general but yall supposed to be a “ game store ” meanwhile i have to drive all the way to west colonial dr, winter garden, international dr, or orlando AKA the TIMBUKTUS of clermont just to get the desired games I want cause the one in this animal crossing village a$$ area don’t ever have anything 😒 do better clermont gamestop
Ariel was super helpful and friendly! She helped with everything I needed and more. Thanks!
The shelves, which are usually full of cool memorabilia, were empty. When I tried to ask if there were any more amiibo, neither of the two employees would help me even though there was only one other customer they were helping. Lots of games but thats it.Ive had at least one experience with a rude or impatient employee here before and I that makes me not psyched to visit this particular gamestop, not to mention not liking gamestop in general as their monopoly on the physical game store lets them get away with paying nothing for game returns and underpaying their employees.
Sold me a game the hunt showdown didnt even work
Sell good games
Game Stop was NICE n the service was good even though they didnt have what we were lookin 4. Thank U
Nice store and employee is very kind
As soon as I walked in Liz started yelling at me from across the store about a mask. We put our mask on and made our weekly purchase, but we won’t be returning. How embarrassing to have someone yell across the store at us. You are not the mask police!We are cancelling our membership and will just use amazon.
Awesome store. My kiddo loves video games. Its great to be able to talk to people who know what they are selling and are enthusiastic about it. Also great to get used games for a reduced price.
Staff is extremely helpful and always Pleasant to speak with
The staff are very helpful and friendly. I have seen times where the representative will not honor GameStop promotional emails. Other than that they have a decent selection of geek paraphernalia and games.
Dont worry about what others say about this store. I know the manager, Leon. REALLY COOL GUY! Ive known him since his time working at the Winter Garden GameStop!
Your 5 guest policy just cost you guys $100 purchase good luck to your sinking ship I’m not waiting outside in 95 degree weather for 30 mins I’ll go to Walmart for my purchases
Good deals.
Great staff and wonderful help. Everyone who works here is helpful and welcoming. Great prices too.
Extremely helpful staff! No joke I been in to a few game stops... And its always the same some hipster kid you want to DROP KICK! Not this one... Ive only been there with three different employees two dudes and a lady and ALL THREE have gone out of their way to given me good advice and help... Especially for someone who knows nothing about video games and my two boys arent to far behind..
Good selection and welcoming environment. The girl at the cashiers desk was helpful and rang us up quickly.
Very informative.
Always good
Bit small and all the prices can be found online at many competitors. Staff were fine.
My husband is an avid gamer. I frequently go in and pay off games he has on pre-order as a gift to him. Merina(I think thats how you spell it) is always great about bringing up my husbands account and making sure he gets the rewards points. She knows us on a first name basis and her customer service skills are awesome.
I dont know what their deal is but the prices have gone way up on everything..for just a few more dollars you can get NEW games anywhere else and most of the time cheaper. I wont be doing any business with gamestop anymore. That are so many other FAIR options out there.
This store never answers the dam phone whenever i call!
No one really telling people if they can come in. It’s 5 people max right now, which is fine, but you kinda just have to guess and see if they yell at you from the counter when you walk in.
Great costumer service super nice employees
Always friendly and knowledgeable staff. Almost always have what Im looking for.
Loved the selections and prices for used games. Especially useful when you have all the game consoles and one central location to buy for all of them.
Great deal on used games...4 for 20
Great atmosphere and friendly employees. Good variety and very organized. Fast and effecient and willing to answer any and all questions.
Very enjoyable, my nephew likes going their
Great place to pick up pre-owned games.
The best sushi in the Clermont/Groveland area in my opinion. Very friendly and attentive staff. I highly recommend this quaint spot!
Really helpful to an old lady who knows nothing of this stuff. Friendly and helpful staff with a great selection of pre owned!
Amazingly helpful and friendly. Feels like ur visiting family. Leon and Luis especially great guys! Ty
Great staff helpful. Great at helping you pick out games or explaining things to you
Many people love gaming, I dont know anything. They were helpful and fast.
Over priced games and they dont offer alot for used games that they turn around and sell for alot more then you were getting
Super store lots of inventory. Sales people are knowledgeable and experienced, very friendly and helpful.
Very helpful even for someone like me who does not play video games anymore they picked perfect games for my son
CJ my grandson loves to buy his games here
Good service, had what I wanted..even on sale!!
This store is the best GameStop Ive ever been to the workers are so nice
Just keeps going down hill sadly 😑
Very friendly, clean and organized store
Fun place good people
The staff are extremely helpful and kind, and the store is well maintained.
- Nice sized store- Helpful StaffThey kept additional Darkrai AND Mew codes in stock. Made my day.
Know a lot very helpful plz go to
Its is fun but not a lot of games but it is fun everyone should come here
Very nice employees and very helpful service
Their customer service is outstanding and very knowledgeable.
Its cool, the dudes are great but the females are kinda rude
Great associate, friendly & warm, v knowledga.
Very knowledgeable employees.
Love gamestop bout to get gt5
Helpful for a basic game player.
I love how closed the place is
Great service quick check out
Great people . Good costumer service.
Nice staff members
Great place for all your gaming needs
My son favorite place
Exceptional customer service
First time in there never ever will ever go back... unhelpful and rude....
Nice place for gamers
Awesome people and lots to choose from!!
Great store with a friendly helpful staff!
Very helpful staff
Too crowded line too long, staff not too helpful,didnt have what I wanted to purchase.
Always treated great here!
Best service and nicest employees!
Best customer service!
Love this place!!
Good selection, friendly staff.
Excellent service with a smile
Just your average gamestop with slightly sweaty customers
Good games
Fun store!
Awesome store
Awesome staff
Friendly, service...
Helpful
Gaming Rockz
Great deals
Best store ever!!!!
Love this place
No product
Awesome!!
Well