Couldnt get what I wanted in the time of need. Giving you the benefit of the doubt. I’m not sure how the actual store operates, all I know is that a hardware store should sell shovels. I should also be open when there’s a huge snowstorm. The phone number that’s attached to this website is the owner his personal number, so I really don’t know how the store actually operates, all I know is that they let me down. Three stars