Took my dad to buy a dehumidifier because his broke and stopped working. Menards had the best price on dehumidifiers. Menards is $40 cheaper regular price then subtract 11% rebate even more cheaper. Menards is giant store to explore did not go through the whole store probably need to pack a lunch to do that. Very clean and very bright. Menards is a giant hardware store on steroids with very reasonable prices. I will be definitely going back again.

Very nice and well organized. Had alot to look at and choose from. Reminds me of a Home Depot and Big lots put together

The check out and return staff was friendly. Had a large only order spent about $1300. The whole store layout is overwhelming and weird, but thats personal preference. My problem was the pick up. On the phone I was told I could come pick up my order. When I drove 45 minutes and arrived they said no its not ready well email you. When I drove back the next day the loading staff was rude, roughly put items in the truck, probably the reason I had to have the hassle of returning items because they could have broke them. The tub and surround was busted so thats why I had to return them. When i told them it wouldnt work and I didnt like how they were organized in my truck the girl said thats not my job Im not moving this stuff around 100 times. Will not be back for sure. I will just keep buying garbage at home depot.

This place is amazing!!! The staff took great care and time with me. Helped me extensively pick the right food and treats for my new puppy, and for my older dog too. My new puppy ate the new food like crazy, I couldnt believe it. He was not eating the food that the breeder suggested, but the new stuff, he really gobbled it up.Thank you so much!!

I never been onto a big Menards before its different but they have everything in there. It was pretty nice. Although I didnt walk through the whole store because in the middle of me letting my kids look for a toy they wanted I began to feel someone staring at me and the worker didnt stop staring at me and my children while were shopping. Very uncomfortable so I ended my shopping. But I think it is a nice store and u can shop more lots of things there.

Clean store. Affable staff. Prices are great, and good quantity, also. One thing is that you cant get the timber or plywood etc. cut by the staff; a service quite common at Home Depot and Lowes. Also, curbside pickup is extra charge at Menards, while its free at other competitors like Lowes and Home Depot. Thanks.

It nice to order online and pick up in store. Took a few days to arrive at store which wasnt a problem. Walked in and picked up within 15 minutes. One thing I didnt care for was location of puck up. Pick up should be in front of store near customer service. Instead of all the way in back off store by lumber. Nice customer service though.

Usually well-stocked and unlike the local competitors they have all hardware; for every bolt they have the right nut, etc. Prices are the best even after competitors discounts. Staff are normally easy to find. Building materials/lumber yard allows you to drive right up to the stock and fill a pickup ticket. Tool rental is small but beats Home Depot in price for what they do have and you still will probably need Home Depot to complete most tool rental jobs or get finer sandpaper for sanders.

Its my one stop shop! Great products, Better prices !

Huge variety, good prices, and things are well-organized, with giant signs.

They have alot of nice grocery items that cos t less then the grocery store. Staff was very friendly and help me to find some items. Unfortunately they didnt have the dishwasher I wanted and all the charcoal grills were over 200.00. But I got very nice wood flooring for a good price.

Is it Home Depot? It is Marcs? WALFART? F i know but we found what we needed (new door locks) and discovered a hella lot more... :D

In a nutshell, the place is almost guaranteed to have what youre looking for as far as home improvements, but they have everything else too. I just find it odd to be waiting in line for the cashier holding window caulk, drill bits and a jar of peanut butter. It seems a bit distracting to be shopping for light fixtures and a sale on gummy worms catches your eye. Maybe its just me, but when Im in the home improvement mood, I have to stay focused, not distracted by hot wheel cars and laundry detergent. Maybe Im too judgemental. Who knows. Anyway, the store is clean, well stocked and employees are more than kind, and their rebates are handy. Will I shop there again? Of course. When I need some 2x4s and dogfood.

I try to choose Menards for a couple simple reasons, 1 they have more made in USA products than home Depot or Lowes, do they have the amount I would like to see, No, but If its where I gotta shop to get the best chance at what I have an immediate need being made in America then they will be my first choice. All I can add is that if I am able to order a product on line and have the time to wait for it I wouldnt shop at any of these stores because I can find everything I want and find it made in USA on line. I wish just one store would get hip to the fact that most of us would rather pay more for a quality US made product because we know if buy the Chinese similar product we will buy it 5 times before that one that only cost twice as much ever gives us any trouble whatsoever. But thank you Menards for at least trying to offer some fine products, Dave

Shopped for all my needs at Lowes now all will be purchased at Menards good bye Lowes 👋

Menards is a pretty good store for One-Stop shopping they have a large variety to shop from. Its a new store that just open and they still have a few kinks to work out. Overall I would say customer service when I was there was pretty good. Any questions I had about anything the staff was more than helpful to answer plus the large aisles made it more comfortable to move around the store

Very good shop. Recommend

Its my favorite store. You can get basically everything you need here. Most employees have been helpful and I love that I can shop online and pick up my order within a few hours for a small convenience fee.

The order pickup process is by far one of the easiest things I have ever done! Ive never been one to shop online but everyone was so friendly and nice!! 12/10 experience, would recommend to anyone and everyone. Shop online for a safe, friendly and welcoming experience.

Have great finds and some great helpful staff. Also has useless staff. I have painful burn on my leg and I had to go take pictures of price tag for a upright deep freezer located back of massive store and up stairs. They called someone who stuck to the incorrect price all too nonchalantly. Irritating experience on Feb 22, 2021. Front store customer service lacking plus have to chase staff down for any assistant.Had wonderful gentleman working back store take heavy freezer item down stairs swiftly. Impressive. Wish I gog his name. He worked next to stair saw us at top and asked us if we needed assistant. Only employee in entire store willing to assist without being hunted down. A few even tried to avert gaze when you called upon them. Sad actually.

My husband and I were building an enclosed raised garden this past week, and let’s just say we’re newbies at building ANYTHING in general. We had no idea how to locate and pull lumber. We worked with Tracy at the desk by the lawn and garden/lumber yard, and she was AMAZING! We were frustrated when she took us under her wing. But she made the whole process a breeze. She took us out to “the barn,” showed us exactly what we needed and where it was, and she was super patient with us. She had us laughing at ourselves by the end of it all. I had to stop back the next day for some odds and ends, and she noticed me mulling around. She remembered my name, asked what I needed, and helped me find it yet again. She added some quick whit, which I love, and I said yeah, “I won’t see you again tomorrow!” She laughed and said “We’ll see!” It had me cracking up and made the whole process lighter for me when I tend to get frustrated. Being a female doing any sort of construction is a little daunting for me. It was great to see a woman so comfortable and helpful back there doing an awesome job! Thanks Tracy! You’re a rock star!! I’ll be back when we decide to build that chicken coop! ;)

Nice Place and we will Definitely come back. They have a little of everything there. I was in n out. Just the way I like.

They have everything. Very fair pricing. I love this place

Great store,... Customer service was great....

Very clean organized I love it but they have food in the place you think they will let people use their EBT card to pay for the food thats not going to stop me from coming there on top of that they better than home Depot

I went to Menards for the first time and it is nice. What a big store. I was with someone who was picking up an order in the back of the store. Everything was in stock and it didnt take long to get the items. This store sells various things. I noticed light fixtures, sinks, bagged candy, dish soap, concrete bags, dog treats, bricks and more. Ill be returning to check it out again as I wasnt able to walk around the entire store. Its very spacious in there!

Nice selection of products and decent prices. Online ordering and pick up was extremely easy. My only complaint is your gate attendant for pick up was downright RUDE.

Such a great place. Cool and respectable staff members if you cant find what your looking for. This place will most definitely have it.

Love this store! Can find anything here!

As a general rule, I try not to frequent the big box stores. This store is an exception. Extremely clean, well stocked with quality merchandise and pleasant employees. Well worth the effort to visit.

Went in to get a gift card. An associate helped me and I was out in 2 minutes. Great service!! They have so much things, why dont I shop here more often?!!

I got a $67 rebate and I spent $120... the $43+ rest I paid in cash. I bought a $37 wheel barrel wheel with my purchases, and it was not the correct size and they didnt have the correct one in stock. That was the only thing I needed to return and asked for a cash return with my receipt and they would not give me my money back!! They would only give me store credit rebate but, they didnt have it in stock!! I needed my cash I paid with back to buy it somewhere else! They would not give me cash back that I paid with! Even the manager Xavier wouldnt help me! That alone just lost my business. This company thrived DURING the pandemic and the fact you cant give a customers cash back WHO HAS A RECEIPT SHOWING I PAID CASH FOR IT. NEVER AGAIN.

Theres a nice selection of products.We buy our bird seed here year round.I feel the prices are a bit high, especially compared to Wal-Mart for comparable products. The store is clean and efficiently planned.

Very helpful employees in the paint department.. Thank you!!!

Large, well put together store.

Table I went in for one thing and they sent us in 4 different direction

Found everything that I needed and fantastic price on a special buy flooring product.

This place is fantastic. Its very well lighted and isles are marked well. They also have a grocery isles and outside is a huge garden area.

Ill never do a project again using Menards. It was a first and last time in this regard. Online order was painless, returns were painless. But delivery of the product was a disaster, their delivery contractor cracked my driveway, they stacked two skids of pavers six foot high (not safe by OSHA Im sure). One skid had a bunch of hidden damage buried inside of it. They also blocked up the driveway because their site states how they will call you after delivery to further move delivered goods. I never heard from them.I contacted their Customer Service Dept (corportate) and complained about this, their response was basically like Thanks for the business, sorry to hear about your experience. I contacted the delivery manager at the store via email. Never heard from him after I sent him my complaints. I even went as far as to send my complaints to the State AG in which the remediation process is voluntary. Menards did not care to participate.Buyer beware when it comes to large scale projects/delivery and make sure you verify your delivery of goods.

I had to shop at the Menards in Avon and in CLEVELAND on brookpark rd in order to get the 7 soft drawer slides. Employees in Avon were of NO help with their stock. Home Depot is right around the corner from my house. Ill start there before I ever go to Menards.

Menards is awesome. The employees are super friendly, the selection is very good, the store is clean, and the prices are fair. Go to Menards for a great shopping experience. The one down side might be its strength... The place is huge! Giant lighting selection.

They have good products and low prices.😊😊😊😊😊

Lots a great products a little bit of everything from toys to lumber hard to get someone to assist you

I love menards!! Always walk out with too much!

Great options and I love the pricing

We came in to get fencing and Tracy was a HUGE help! She went out of her way to help us find everything we need and what they didn’t have in stock, helped us find other locations that may have carried it. She’s so awesome!

TO ALL OF THE PEOPLE LEAVING ONE STAR REVIEWS.....Why dont you you try being on the OTHER side of the road here.Dealing with IMPATIENT, AGITATED AND DOWNRIGHT RUDE customers like the ones leaving these poor reviews are the reason why this HARD WORKING STAFF quit!Stop getting frustrated with team members all because YOU DONT KNOW WHAT YOUR DOING with your home improvement projects because you want to do them yourselves and your too LAZY to do your own research on the way to DO IT YOURSELF and DONT take it out on the team members that are doing their jobs to the BEST OF THEIR ABILITIES by dealing with customers.Get OVER YOURSELVES and DO YOUR RESEARCH before walking into the store and taking it out on these WONDERFUL TEAM MEMBERS!!!!!!!

Menard has pretty good setup went for house ware stuff. Found everything we needed.Update: had to add an extra star needed some backsplash tiles had gone there to find them then went home to measure but when I got back to actually buy them they only had 4 left. One of the staff there help me and gave me all the options to get me the tiles but unfortunately I needed them somewhat quickly he found me every store near me where they had this available. Went to the store and found the additional tiles I needed. Great help and very friendly.

Menards in Brooklyn is an excellent store to shop in. They have great prices excellent variety of products. The store is very clean great customer service they blow Home Depot and Lowes away at least unlike those stores you can find people throughout the store working. For the most part Menards also has cheaper prices. The only thing I think they should have iui s houseplants. Keep up the good work. Cashiers are also very friendly.

Great collection of home improvement materials. Either competitive or lower price compare to other home improvement stores. Love how Menards set up pickup spots.

Lots to offer. Some prices are fair some are a bit high. They have a great light selection

Very knowledgeable and helpful staff. Love this place!

Very helpful employee.

For having so many cars, still not crowded inside. Plenty of stock on shelves, good lighting, several choices in brands. Advertised sale prices were correctly posted in store and stock available. At least for what I was looking for.

I love to order online, pay the small shopping fee, and just drive up to get my items. This location is a bit of a drive for us, but the prices and inventory are great!!!

I love Mernards, they have practically everything I need & the prices are reasonable.

Very bad experience that was solely the stores fault and they didnt care one bit.I ordered some tile to redo my kitchen floor and basement steps, the order said it would be in by 4-7-2021, I get an email on that date that my order had arrived at the store and I could pick it up. I go to pick up my order and they could not find my order as I was waiting there for over an hour. They finally come and tell me that they dont believe my ordered was ever on the delivery truck and that I needed to reorder my tile.I asked to speak to a manager to see if there was anything that could be done for the customer as that was a big waste of my time, and I had to reschedule for my work to be done at home as I thought I would have the tile by then. Well the manager told me there was nothing they could do not even offer a gift card or discount or anything for my inconvience.Menards advertise that they take care of their customers but yet they definitely didnt take care of me and it was a very terrible experience. This type of stuff should not be at the customers expense and if anything they couldve atleast tried to make it right.Needless to say I wont be shopping there anymore.Im giving it one star only because I have to to be able to post this review.

Menards has it all. Ice melt and rock salt. Home furnishings. Home appliances. Tools. Indoor and outdoor needs. It is well lit and inviting!

Always have a good experience at Manards. Good people that make sure your visit is good.

Well lit, well marked out with huge signs for all departments. Store personnel available to help in all departments too - all were friendly to boot.

I was going back and forth between 4 and 5 stars.5-because the place has everything. Everything BUT someone that can tell you where something is!!But if you have a couple hours to spare definitely go to Menards and have a stroll, or get your steps in for the day and discover everything that Menards has!!!No lie, they have EVERYTHING!!!

Everybody was very helpful in finding the item I needed when it wasnt where the store app said it should be

Great store and it’s pet friendly.

Great place have what you need and cheaper than the other building supply stores

Much better experience in February 2021 than when I was here in June 2020 ; the place was a mess, dirty, dusty, disorganized, over picked,no prices marked on seasonal items and over crowded.I dreaded going here yesterday but they had am item that was exactly what I was looking for and in stock.I was actually really impressed to see that they got their affairs in order and that the place looked great.Employees were friendly and helpful plus a larger selection than Lowes and Home Depot. However I do find that their prices on paint are rather expensive compared to the latter.

This is a nice place to shop. They have very nice products and the employees are friendly, plus they have rebates.

Clean, good selection of everything you can think of with friendly employees.

Great selections in the garden center from flowers to mulch, landscape rock, sand, you me it they have it. The 11% rebate keeps me coming back for more.

We have visited this store many times. While the store is well stocked, and many employees, finding an employee to help is hard. And 3 people on this trip was very unhelpful and didnt offer to help further.

This store is so big...if they dont have it you dont need it.

Better than big orange

Love this story. They have a little of everything.

Looks good until you will start looking for what you need...than you will discover they don’t have all parts! You have to go to another store!

Has good pricing on lots of items.

They were very helpful would go to Menards again

Very nice young lady name alassya back in appliance very helpful an knowledgeable an pleasant

Love this place!!! Great service people, great knowledgable people to advisre you along with your project..AND...OMG! the prices are way better than Home Depot and Lowes! I went to rent a pressure washer and Home Depot said $67.00 & $150.00 deposit for 4 hours😡😮...Menards rents it for $30.00 & NO DEPOSIT FOR 24 HOURS!!! So, where do you think I rented it from? GREAT JOB MENARDS!!!👍👍

Menards is a great one stop shop. The atmosphere is relaxed and the store is super clean. A company without great employees is not a great company. Well at Menards you can tell when you walk in that is a great company by the crew they have at hand. From the welcome at the door to individuals like BRIAN in the flooring area. What an awesome, chilled guy to speak to. Great knowledge about all types of flooring is demonstrated by him when he answered all my concerns and helped me decide which one to choose. I could go about Brian but I wanted to also mention RACHEL she is one of the friendly cashiers at hand. Went out of her way to assist me when purchasing a mop for my cleaning business. So just go in and see for yourself!! You gonna love it!!And plus as I may conclude, Management is fabulous!! I met Anita who is one of the managers on the floor, total chill as well and friendly!!Menards should be happy to have such awesome people displaying the qualities in humans which is so LACKING these days working in their business because the quality of customer service they do every day, not only brings Menards prestige but the ones whom REALLY DESERVE ALL THE GLORY are the MENADS EMPLOYEES!!!!

This store is great. Friendly staff clean store. Everything u need here

Update: why when I go inside, I see all the older workers running around working hard. Then I see all the young kids just playing around. It seems a bit of ageism is going on.Wow, this place is so disorganized. Management has no clue what there doing. I asked the employee there, and they have such a quick turnover. Looks great but man, there no order to it. I dont think Menards is going to say in Ohio for very long.I talked with employees they say there no training. I literally saw an employee walk off the job. I really feel sorry for the workers there.Update: I wanted to add they do rebates that you get in the mail sooooooo keep your recipes to fill it out. People forget it all the time, and you lose out. There is no way to reprint it.

Store was clean and appreciate their safety protocols.

While the staff was courteous and did their best to be helpful, the structure and systems in place do not make it easy to have a good experience here. We did an online order for some lumber and other items. We received the notification that the order was ready for pickup. So we journeyed to Menards to pick up our items. We went in the pick up area in the back and were having trouble locating the fencing lumber we had ordered and was told via email was ready for us. After speaking with a very nice staff member, we were told that there is no guarantee that the materials are there for you, but that it is available on a first come first serve basis. Purportedly, the best way to determine product availability is to just call the store before you come and ask them to physically go out to the yard and locate the materials before you actually come to the store. We were assured that the needed lumber was probably on the next truck and would likely be there within three days. But that we should call first. After resigning ourselves to just returning the lost lumber and purchasing it elsewhere, we ventured into the order pick up area inside the building to get the rest of our order. Unfortunately, our order as it was given to us was missing one item, one item was the incorrect item, and the box of screws appeared to have lost a fight with a rodent. We arrived at the store around 4:45pm, and did not depart until 6pm. Again, the staff was as helpful as they could be, but there appears to be no point in an online order system when it is entirely possible that you will not actually be able to acquire your items when they tell you they are ready to be picked up. The lumber selection is great, but the mental anguish is not worth it.

Big store. Definitely beats out Home Depot and Lowes and that doesnt include the 11% rebates.

The worst customer service in ohio so called managers are unprofessional and have NO knowledge what so ever you can never find anyone in the store to help you on top of that this store makes there own rules and pure lazyness and managers xavier and julian are a big joke that have no customer service skills what so ever i will be calling corporate as well to let them know not that they probably care because if they did there stores would be run better

Great place. Always enjoy browsing here.

Great service and prices

Great experience every time there. today purchased a countertop, with the help of an employee we loaded 1 of 2 onto my vehicle. upon loading the second one, the counter got caught on the employees safety vest causing the employee to lose his grip and drip it which damaged it pretty badly. very apologetic employee and i was not upset at all. within a few minutes he had resolved the issue and had a new one brought out to my car. i felt bad for him as it was just an accident and i hope he does not get in trouble for it. issue resolved though and i will keep coming back for more! great staff and stock!

Safety rating 90% . I saw some suspicious activity around there. Good thing is Brooklyn or Parma can get there pretty quick. Cant rate safety at 100% :this is the 3rd time I saw something that switched on my radar. They have plenty of parking and just about anything for home remodeling or improvement. Tons and tons of tools and equipment. Women take your husband or boyfriend there. He is going to love you for it. Prices are way way cheaper than the box stores. Parking Lot is gigantic. Dont park too far from the front door. Im from the hood ;and when I say I saw something weird- trust me on it. Store is clean, employees are helpful and they know their departments they work in. You are going to be there for hours. They also sell appliances and groceries.***(save your receipts and get one of those rebate forms on the way out the door. Mail that joint in and get 11% back of the total amount you spent. Its actually a store credit instead of cash but so what. Its free money. Bring some cash with you. They have things there I have never seen anywhere else. You know what I mean...the kind of stuff where people ask you : where did you get this?

Good store. Good merchandise. Good customer service. Just don’t understand why Menards think 11% off is such a huge discount. I mean .22 off an item that cost $1.99 may be cool for some people but really you paying that back in taxes. I’m just saying let’s get a 25-30% off.

Lots of home improvement, appliances, lighting and food.

After unsuccessfully tearing my house apart looking for a receipt, I returned to your store to try to hopefully at least get a partial store credit for my items in hand. Anthony at your return desk graciously introduced me to the wonderful kiosk (for people like me that misplace receipts), walked me thru how to use it to reprint my lost receipt, and I was able to get a full refund! THANK YOU Anthony and Menards for terrific customer service!

First time there and it wont be the last. Best place for home repair

You can hardly get any help. Stuff isnt where its supposed to be. Prices are marked wrong only because the item underneath is wrong. Its very confusing. I sent my elderly grandparents to shop here and I will never make that mistake again. Its great they have so much and prices are decent but if you cant find things or get help to make purchases its all for nothing.

All went well. Bought gutters and hardware. Looked at soffits and facia, needed to go home to make measurements.

I needed to purchase parts to repair my toilet and to my surprise Menards is offering 15% off every item you can fit into the brown paper bag youll get as you walk through I hear its for the next two weeks so naturally I picked up a few extra items save big money at Menards!!!!

Very ice store, very helpful staff.

Staff was friendly and very helpful. Everything i was looking for was easy to find.

I havent had a a car for over a ma month. Got a rental now, and had to go here. I loveeeee this store. They always got what what i need and them some. I went for 2 things and left with over 10 things. Man, I highly recommend this store

This place same Home depot,it has a variety of goods!

Got better help than home depot