Great prices very slow check out lines.
I love to Thank the lady Helping me finding out a ✔️ Price While She Was Trying to Help someone on the phone. And Also that Nice Man that Was so Patient . & Also Safe Me a $5/00. Discount On Signing Me Up on a Rewards card. 5$. Is 5$.😊. Its Something & I Had enough. Thanx. This day Was a Good day. Nice Furniture/ Clean Store Have Great Day Every day God~Bless😇...L.C
Went to get a Webster dusterShows 3 in stock. None in stock when I got there.I live 1 .5 miles away. Was told that sale out fast. Guess >>Ill have to speed next time.
This place has really improved over the years. Lot of brand names in furniture. Martha Stewart is now sell her goods there too. There are some clothing but you get what you pay for. Lots of home goods. It really has become a one stop shopping experience.
Its a pretty good store. Clean. Easy to find things. Organized. I always look for the dog stuff, of course. They had dog clothes but the sizes were either too big or too small for my baby. Lol. But I did find her a cute harness there bu Ellen DeGeneres. So adorable!! They have organic foods for way cheaper too.
Rare to find people who actually do more than just clock in and show up to work these days. EVERYONE in this store was so helpful. They genuinely tried to provide the best service possible. Seriously some high level customer service at this store. Ill go out of my way to come back to this location again when ever I need something from Big Lots. Thank you everyone.
The price is on the item, they charge a higher price and you dont know it till you get home. I for one Dont like it. I would not recommend them and wont be back anytime soon.
Great murchandise, very clean store and employees were fantastic! My favorite big Lots so far. Not to mention its huuuge!
I am 47 years old and I have been patronizing Big lots for my entire life. I have some fond memories of this company but unfortunately it is dead. No longer does it have the variety of items for the value that it offered in the past. Just walk into this particular location and observe the trash in the entryway. This tells you all you need to know about the management and where the company is headed. My heart goes out to that poor girl that they have working all by herself at the cash register, while the management walk around and pretend to be busy.
One of my favorite Big lots in the county. And best of all the bathrooms are open lol
Fast & Easy Shopping at this location.
Big Lots is a Go To to start a shopping trip. Pick bargains here from food, household, and a varied inventory. Get the best of what they have then move on to complete shopping trip after you have saved money starting your shopping trip here. This store is very clean and well stocked. Big Lots is a favorite.
The store is very nice. Very clean and much larger than the others. But, checking out is horrible. Horrible, horrible, horrible customer service. I had an online order and the only place you can pick up is at front cashier. That would be ok if they had multiple cashiers but, they only had one. One extremely slow cashier and to say she wasn’t friendly is an understatement. One lady ahead of me was returning iTems with no receipt and had a cart full of items. Instead of getting my 2 items had to wait for this slow person to return 3 items and then get one item at a time out of the cart to pay. Again, horrible. I asked another store associate if they could help but they said had to wait at register. As nice as the store is, I can’t go back to that fiasco. Horrible employees!!! Guess they still wanted that stimulus unemployment.
Super clean and they had a good selection of yard and home decor.
Good store. Worth looking there for furniture and house stuff
Was a nice shopping experience with a clean and friendly staff ☺️
Found what I was looking for and their prices are reasonable. They have a good mixture of items.
Love this place.
Love this store...My Home Away From Home.....YESSS
Cutest kitschy stuff galore
Great selection at great savings. Service was great too!
The girl helped me to my car wirh my memory foam mattress
Easy in & out friendly helpful staff
LOTS OF GREAT QUALITY OF VARIOUS PRODUCTS TO CHOOSE FROM AT A MUCH LOWER PRICE THAN U WOULD FIND AT YUR LOCAL STORES
This place is always interesting to enter. Always organized. Helpful staff.
Had a terrible encounter with an employee here left me stunned. Went back to return items and spoke w/a super hopeful this was addressed. I njoy shopping @ B.L.
This is a hidden gem! I love this store! Its always clean and fresh with new items to look at every time I go in.
This store has A lots of good stuff!🌹
Come here all the time; usually a good experience, but this time, one of the service reps was very rude -- the name was Jessica. We asked if there was any items in stock and she spat back, there is nothing on sale. Open your dam ears because sale is a completely different meaning than stock. Wow. Everyone else is pleasant but that one. There are millions of people unemployed that would be glad to take your place.
I like shopping there. Always new items on the shelves. Go in just to browse and always come out with thing I didnt know I needed. Fun fun.
Lots of cool stuff for great deals brand new.
Good prices
Always helpful, nice and courteous!
Bought jewelry mirror on line and picked up in Clovis, supposed to come with 4 bolts, only had 3. Contacted customer service, told me to contact store, store told me to contact customer service...customer service states they have no extra bolts and i should contact store. I waited 2 years ti finally make this purchase as it is usually not in stock as advertised...only option is to return entire product or seek a replacement bolt on my own. Customer service is the worst.
Great store manager is always very helpful
My favorite place to shop.
Very disappointed, employees and managers dont not know how to use pay by phone very disappointed they need more training in pay by phone please
Just got a good reclyner at a wonderful price
Nice, big and clean. Not jammed packed like the other Big Lots.
Always have fun shopping at the store and find a lot of things that I want.
Great store had a lot good items for sale.
Messy and no signs on Xmas trees...bah humbug! Couldnt get help and ended up just walking out.
Love big lots....never leave empty handed
Lots of choices!! Great price!!
I love these stores never crowded or dirty.
I ordered a bed set in November my estimated date was January 10th, it’s been 21 days later and still no bed. This place will not call you to give you an update either you’ll need to call them to keep checking on the order of your item. I spoke to the manager on duty (Sara) and she was rude about it. She said they can’t call us to give us an update because there’s too many people and they can’t call everyone. For a place that gives you an extremely off date and has the worst costumer service I will not be buying furniture from them again. My furniture was $1400+ and all I keep hearing is that I can cancel my order. This is just ridiculous, why would I want to cancel an order I paid for and have been waiting for over 2months. I’ve wasted way too much time.
Great buys on canned and boxed food and drinks. Lawn decorations, and spices for BBQ. Friendly and fast check out
Awesome store has a little of everything for everyone
I have never loved a store more in my life. You can get literally everything for your house under budget and you can get snacks there too. People have been sleeping on big lots for way too long. And every one should take a look. The staff is also incredibly helpful and so kind. I cannot say that enough
Had what I needed.Sad to see all th we empty shelves...
Found some really good deals!
Wow, really happy with the recliner I bought here. Great customer service 👍
I love this place. From make up to garden furniture to home furniture. Everything all in one. Friendly during Covid Pandemic.
Not enough cashiers. Long line. No back up. Lots of stockers.
It was very strange, I had never been to a Big Lots before, but I was after something specific. it got very bad rating onlone and I should have listened to those ratings, because it is a really weak cabinet and flimsy. the staff seemed overworked, I waited 25 minutes which is a very long time to stand in line to get my item it wasnt very busy but there was a lot of people standing in line to get there home things which is the line I had to stand in to get my flimsy cabinet. But it was organized and clean
Love STORE GOOD customer service
Nice and clean but didnt find what we needed
Nice employees
Usually go there to find specific item but often find something else on list. Staff is so friendly, personable, and helpful as if it was their own shop. Pleasant surprise for a big discount joint.
I received excellent customer service. I got patio furniture at an amazing price. I had a family get-together and several people commented on my furniture. I also got some really great accessories to decorate my back yard.
Only 2 cashiers and moving slow. Alot of shelves not stocked
Nice deals and space
Big lots was fantastic..its clean, its organized, the furniture was in great shape. Prices are fantastic...bought a new leather recliner for a great price..Very happy with the new BIG LOTS THE PEOPLE WERE very friendly
Very Helpful Store. The Employee went to get my Item for me. All i had to do was walk in and ask the Clerk where this would be, and he went to get it for me... So very helpful.. Thank you Big Lots
It was nice but needed alot more stuff to be stock.
Cutest home decor and they had the perfect items to decorate my daughters room!
Wow. What happened? Ten years ago I enjoyed the discounts at a messy store with cardboard boxes everywhere. Now they have quadrupled their inventory, cleaned up nicely and still lots good prices.
Great home goods at reasonable prices
Larger new store!Big Lots has moved to a new location, that is bigger, more modern and very clean inside and out. Employees were very nice and helpful. I saved $2.00 off each 20 pound bag of a top name brand of cat litter. I saw a vacuum cleaner that I purchased at Home Depot for $120.89, that was $89.99 at Big Lots.Very convenient location next to Lowes... same side of the street. I will return more frequently now.
Not stocked enuf. Just ok if ur buying outdoor stuff.
They have different stuff then Walmart. And not to expensive
Still Christmas goodies. Grab it while you can!
The upgraded store is really nice. Theres a lot more furniture to choose from. They update their stock often so its a place youll want to check out once a month.
The new one on Shaw across from Sierra vista mall is much nicer than old place
Very clean., great customer service and thy are adding new goodies all the time. Live shopping there. Bring your own bags.💖
Big lots best place to shop for Furnture excellent service brand new stuff excellent service Simmons made in USA
New everything! the store just opened not to long ago. Great deals on you name it.Furniture, toys and food etc all for a bargain.You can join there big lots membership and add points you can use in future for items at the store.
I have mix emotions! This is the new store in Clovis so it is very nice and put together very well all of the associates are very friendly unfortunately the prices are a bit high for a Big Lots I find I can find the same exact items for about half the price so not so great. I also hear through the infamous Grapevine that theres a lot of turnover already at this Clovis store with the representatives/ cashiers. Unfortunately they arent giving a whole lot of hours so this means great cashiers and representatives here-today-gone-tomorrow invest in your employees the ones that you already have with more time and you will keep them or you will have turn over turn over turn over.
I gave 2 stars because they werent on point with cleaning the carts properly.
Poor customer service long lines one register no help
Very helpful staff,great selection of items low priced,very clean.well stocked.
The store is new and absolutely spotless ! They sell everything from furniture to grocery items.The employees are very Friendly and Helpful.The young lady that waited on me, Jamie was the nicest individual I have seen in a retail store in a long time! They also have a drawing for a $1000.00 Gift card every month.If you need anything,try here first !
Pleased with the new location. Nice employees and clean throughout the entire store. Good selection of items.
Never know until you look! I have been to several stores for toys for my grandkids, Big Lots had a great variety, excellent prices, name brands like Hot Wheels & Barbie, fun toys, games, so needless to say my grandkids are going to have a very ha ha happy Merry Christmas!!! Cant wait to see the look on my grandkids faces! Merry Christmas everyone!
Very clean store, very friendly staff, love shopping there
Great people work at this location. Customer service is great!
Baught a conforter set from here we r happy with it an the price was good also nice people clean store,
For having a good comments you need to train your workes first to give a good customer service i went this morning to buy some items i get a toilet paper when they charch me $ 2.00 when the price in the parquet said $1.88 i told to the cashier charch 2.00 when it said $1.88 ok the guy he did his job calling the supervisor to came and fix that she came and so the price and maked a comment DO YOU CALLME JUST FOR .20 CENTS ? IT WASNT . 20 CENTS IT WAS 40 BECAUSE I HAD 2 2PAQUETES,well the reason it not the, 20cents is her Comments in front a customer plus if you change your prices be sure all prices be mark before ypu put it in the shelf do your job like a manager o supervisor she said her Comment turned around and left not even say sorry for they mistakes verry dissatisfied thanks
Clean...organized...well staffed...prices are reasonable too.
Great, thanks Jerry!!!
Found some good stuff for really cheap 😁.
It was a good, I was looking for a mattres and the lady was very helpful.
Clean place all you Need & Good prices
Very clean and organized, employees have a great attitude and prompt to help.
This place always has a great selection of needed items.
Great customer service. Always like going in there.
Variety of really cute stuff