The Dr. was amazing she did an awesome job. Im taking away one star because I came into their location because of a flyer advertising free glass for vets including Oakleys and Ray Bans. Well that definitely was not the case. I know beggars cant be choosers but I had my hopes up for a free pair of Oaks, as advertised. The ones that were free werent worth the trouble of making an appointment, waiting forever on the VA to approve it, plus driving to the other end of town to their building. But hey, free is free and like I said the Doctor was really great. She answered all of my medical questions in depth.
I love this place everyone there is so helpful and professional. There was an item that I needed from my prescription to order a backup pair of glasses that wasn’t listed on my copy. I called in and Wendy answered the phone and got it for me immediately with a smile. The Doctor is amazing as well. The owner Tatum is how my husband and I found out about it and this is a great place for Veterans to go and to be well taken care of. I appreciate you and all that you do for us!
The customer service is on another level, I feel that all of my needs are taken care of and they really listen. Got a great 🕶️ for a terrific price
First, I would like to thank Mr. Cimino for creating Mt. Carmel, its a one stop place for veterans. Awesome customer service. A place that really care about Veteran and their families. There should be places like this through out the United States. Got my glasses there. Quick and great personal service.
Today I tried to set a appointment... NO JOY ugh! Its good that you guys had the good experiences. I am a Decorated Combat Vet and they sent me a flyer. This process is too intricate for me. The Lady I talked too made this service less attractive. No choice but to keep seeing a civilian Optometrist and pay what- ever they ask or just dont wear glasses anymore.GOOD LUCK to the rest of you whom are able to take advantage of this
Took a bit to get my glasses, through no fault of the staff. Staff is friendly, attentive and helpful. Wendy is wonderful, and very patient especially after everything that went on with my prescription. Keegan personally made sure I got my glasses and the doc is very professional and knowledgeable. Highly recommend.
Great service, friendly staff. 100% recommend to any veteran or spouse.
Efficient is user-friendly, stupendous customer service, and oriented.to the needs of the Veteran. Very helpful in saving me money. A God send!
An amazing program and great service. All the people were great and all at no cost..... cant beat it. Thanks VOPA!
Keegan, Jeremy, and Wendy are absolutely fantastic. They truly have the best interest of their clients in mind, and treat all clients with respect. They offer high quality products, and have a heart for serving those who have served.
They are so professional and so helpful. Strongly recommend this business
Very friendly and makes sure you know what to do to expedite service.A Proud Vet