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Hearing Rehab Center
6475 Wall St #203, Colorado Springs, CO 80918, United States
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Hearing Rehab Center
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Da
Review №1

This was my best visit Hearing Rehab in my five year relationship with them. Dr. Mathews gave me extensive tests compared to others giving me the exam. She showed me an app that will allow me to control the level of my hearing aids. She also gave me a larger hearing plug that is allowing me to keep one of my aids in my ear rather than having it frequently pop out. Hearing Rehab has always been very professional and effective. This visit was remarkable for me! Thanks, Dr. Mathews, for an outstanding visit!

Tr
Review №2

First... I highly recommend Dr. Mathews, for her empathy, professionalism, and knowledge.The story of how she helped me is pretty cool. I suffer from very sensitive hearing and misophonia, such that it limits my social life. The world is too loud for me. I had no luck finding an audiologist who could help me here in the Springs.One day, I was at the park and a nice young lady (Tiffany) with a small child started chatting with me at the playground. I eventually asked her what she does, and she said she works for the Hearing Rehab Center! I asked her if they make custom (musicians) ear plugs- she took my number and said she would get back to me.On the next business day, she and Dr. Mathews called me on a conference call. Dr Mathews asked me how she could help me, and when I described my struggle she was very compassionate. She said she could help me, and they set up my appointment .Dr. Mathews fitted me with custom earplugs, the process was quick and easy and in less than two weeks my life changed forever. These ear plugs have custom filters that allow me to have conversation without the overwhelm I used to feel, everything is taken down a notch or two without compromising my ability to interact with people close to me. I am now able to go to noisy public places like restaurants and movie theaters, in comfort. My world has gotten bigger thanks to the wonderful people at Hearing Rehab Center.I am forever thankful, and very impressed with the doctor and her staff. I know other people with hearing issues and have referred them all, and will continue to do so.Thank You Tiffany and Dr. Mathews!!!!

Ad
Review №3

My appointment went very well. Caitlyn was very thorough during and after my hearing test. She supplied many resources for me to check out for the best next step to deal with my hearing loss. Highly recommend!!

St
Review №4

I have been a patient at HRC for four years. My recent visit for an annual hearing exam was superb. Dr. Matthews was very friendly, respectful and answered all my questions thoroughly. Probably the best experience I have every had with an audiologist. She even helped me with my Bluetooth device that was not working correctly. She is in the Northside office in Colorado Springs. I highly recommend her.--Steve Bell

Ca
Review №5

I would highly recommend this HRC to anyone needing hearing aides. Tiffany is a very friendly welcoming face when you first walk in and very helpful with scheduling. Dr. Caitlyn Mathews is a very competent, caring audiologist. She is concerned with helping you find the best solution to your hearing difficulties. She spends relaxed time with you and is very personable and kind. I love this team and how well they work together!

Ra
Review №6

The visit could not have gone any better. Caitlyn handled everything I needed. Went over every detail. Adjusted and fine tuned, dialed in, did the research, right down to the green carry bag. We had so much fun !

Ja
Review №7

Again, I had a great experience at The Hearing Rehab Center. Caitlyn Mathews, AuD, is extremely knowledgeable and personable. Dealing with hearing loss is never fun. Caitlyn took a lot of time to explain all of the details about managing my hearing aids using the app. And, she is the quintessential Coloradan! Thanks for your great customer service!

Wi
Review №8

Very professional and knowledgeable. I have been to 2 other audiologists. I am glad I found this one. Really helped me with the decision process.

Ro
Review №9

Fantastic! Dr. Caitlyn Maththews solved all my issues, went far and beyond what I expected! Tiffany Shores was very friendly and professional! I have been a patient here for well over 5 years and I recommend Caitlynto anyone needing help with thier hearing issues! I wish there was a ten star rating because thats what this office deserves now! Thank you very much for everything! By far my best visit ever to HRC! ! ! !

Do
Review №10

Caitlyn was very personable, explained what she was doing and the results. I appreciated her offering and then setting up the app on my smart phone to work with my hearing aids. Thank you.

Sh
Review №11

I have always gotten exceptional treatment with this office. Highly recommend them to anyone.

Do
Review №12

Youre people are the best... very good experience!Don Cole

PA
Review №13

Completely disappointed at the lack of orgination and planning. Ended up with no hearing aid for my tenitis

My
Review №14

Reviewed by patient Steve Roberts, service was excellent, Caitlyn spent extra time to program and demo the Widex model.

Je
Review №15

Ive been going to HRC for more than 3 years. The current audiologist, Caitlyn Matthews, is an outstanding professional in her field. She is kind, knowledgeable and truly cares about her clients hearing needs. Patient Care Coordinator, Tiffany Shores, is phenomenal on the phone and in the office. They offer the best service possible, bar none. I highly recommend them to anyone looking for an excellent product and professional service.Thank you!

Da
Review №16

Excellent, professional & friendly. Very good appointment!!

Da
Review №17

Tiffany was fantastic! Made us feel right at home and the way handling incoming calls and answering questions was great!!

Ea
Review №18

The new staff is vary good and great at listening and explaining!

Sh
Review №19

Awesome team! Such an easy, pleasant experience. Everyone is so friendly and professional from the office receptionist to the doctors; great experience. Well be back.

Ma
Review №20

I am so glad I have come to the hearing rehab center. Tiffany and John are very professional. John has taken the time over the last few weeks helping me to learn the ins and outs of having hearing aids. Theses hearing aids have helped me to enjoy conversation again without straining to hear what people were saying or straining to watch tv. It’s wonderful to hear again. I can see why people don’t wear their hearing aids if they are not shown over a period of time how to adjust to your aids. I for one will always wear mine now. Thanks John

We
Review №21

Dr Caitlyn Matthews and staff were wonderful to work with. Thank you again!

Me
Review №22

I have the greatest of respect for Caitlyn Mathews and Tiffany Shores at HRC. They are both very warm and respectful PLUS very knowledgable about how to deal with the technology involved in improving my hearing abilities. It is a great experience being in their presence.

Ga
Review №23

Dr. Mathews is amazing!

Ma
Review №24

Great job and very helpful!

Ci
Review №25

My mother had a wonderful experience today with Britt. He answered all of her questions and spent an unhurried hour with her.

Ra
Review №26

Awesome experience! I took my dad, who has dementia, to have his hearing checked. Dr Eva is the best! She was so patient and kind with my dad. She really explained things to him and spent extra time with him. I really appreciated Dr Eva and Kristine being so kind to my dad and giving him such good care. He has been wearing his hearing aides every day and what a help that is for him! Thank You!!

Wa
Review №27

Fantastic experience all the way around. Been a year now, and Katie and Kristine have made good on every promise. Katie is an excellent listener and makes recommendations on point. Kristine is delightful and sets the very friendly and comfortable tone for the entire office. There is so much more I could add, but this is supposed to be short.Take it from me, it does not get better than these guys.

Ma
Review №28

I just took my teenage daughter to be tested at the Hearing Rehab Center and the staff was fantastic! Joel was super-nice and explained the testing procedure and results with great clarity. Nice office space too. Highly recommend!

Ci
Review №29

My highest recommendation for hearing consultation and hearing aid providers go toHearing Rehab Center, Dr. Katie Williams and all of their staff.The highest standards of professionalism and expertise are to be found from these providers.Ive experienced many years of hearing loss, butI have received the most thorough testing and advice, to hear the best I possibly can, from DR Katie Williams. The office staff are welcoming and appointments always arranged quickly. Hearing Rehab Center is the only hearing aid provider I will ever choose to go to. They always go the extra mile to provide the best possible hearing service to their clients.

Pa
Review №30

For the past 10 years I used several hearing aid providers. I have finally found the best. Katie Williams, and her staff are the absolute best. I have been a patient of HRC for the past 3 years and completely satisfied with the professional service provided. They are knowledgeable, through, caring. Thanks for your great care!! Paul F Fischer

Da
Review №31

Dr. Katie Williams fitted me with new hearing aids in May, 2015, the best ones Ive had since I started wearing hearing aids 12 years ago. When one failed after a year or so, possibly due to sweat getting into it, Katie replaced it under the warranty. Ive had regular appointments to clean my hearing aids or my ears, plus annual hearing tests, all at no extra cost. The original fitting was based on careful testing, including word recognition, and all visits since have been very professional, unhurried, friendly, and complete. If you need hearing aids, and want to deal with people who stand by their products and services, I recommend Hearing Rehab without any reservations or qualifications.

TP
Review №32

All you need to know about Dr Williams is evident by the innumerable 5-star reviews posted here. She provides great service in a super-friendly manner. Just call for an appointment. Then youll find yourself writing a 5-star review, too.

M
Review №33

The ladies at The Hearing Rehab Center, North Colorado Springs are superb, and I highly recommend anyone in need of hearing assistance to seek out this great team. While serving abroad last year they worked diligently to ensure my hearing needs were met – not an easy task. Everything from their service in store to their personal commitment goes above and beyond what is expected.Tina continually works to ensure that my “last minute” appointments are worked in so that I can continue to hear at the levels I am accustomed to without interrupting my own hectic schedule. Both Abbye (in the past) and Katie are knowledgeable, pleasant, and always ready to accommodate my requests. I have been fortunate to know this great team in Colorado Springs, and will certainly miss them when I move next year. Until then, I will enjoy their exceptional service – Thanks ladies.

Je
Review №34

If you need help with or are struggling to hear, please go see them. Katie and Eva are fantastic. They are professional and always listen to my concerns. The service they provide is top notch. From the beginning, they fit me and set me up with the right devices for my hearing condition (high humidity environments, ability to function with my electronic devices - phones, computer, tv). Kristine is also fantastic - she knows my name when I come in and always gets my devices back on track when they are needed.

Ge
Review №35

After decades of dealing with military service connected hearing issues, I happened to find HRC in Colorado Springs. During the course of two short visits, my hearing issues were resolved quickly and professionally to a degree that I never thought possible. I was thoroughly impressed with the professional and personable treatment, as well as the astounding results I experienced. Dr Williams and her staff have my personal thanks and highest recommendation.

Sa
Review №36

The audiologists and office staff always go above and beyond what would be expected - knowledgeable, professional, friendly, and caring. I, my disabled son, and elderly mother-in-law have all received exemplary care and excellent results at reasonable cost. I could not recommend them more highly.

Ke
Review №37

Most enjoyable experience from professional staff. Very informative answers. If I ever need to visit again, I wouldnt hesitate to return.

Pa
Review №38

I knew I was having some hearing difficulty, but when Dr. Katie tested me, I found it was much worse than I thought. Dr. Katie explained things wonderfully to me and recommended a splendid pair of hearing aids. Im hearing things I didnt even know were there! Im still amazed at how quiet things get when I take the aids off at night! The aids are so comfortable I forget I have them on. The aftercare is superb, they are always so attentive to getting things adjusted just right. Tina (receptionist) is a peach and takes care of me quite well. I cant give Dr. Katie and her staff a high enough rating.

Gw
Review №39

My dad has severe hearing loss in one ear, and no hearing in the other. Dr. Katie has worked tirelessly to help him get a hearing aid that will help him hear the best he can. She is so caring, gentle, and easy to work with. She also shows true passion for her profession. We feel lucky to have found such a wonderful audiologist!

Gr
Review №40

From the first contact with Hearing Rehab center at Colorado Springs North, I was very impressed. Tina was very helpful in getting an appointment that worked with my busy schedule. Working with Dr. Abbye was educational and she took the time to explain my circumstances so that I became an informed patient. She worked with me to make sure my hearing instruments were properly adjusted and that I waswell educated in their use. I will certainly suggest that anyone who has a need for hearing assistance, that they visit with Tina and Dr. Abbye!

Mi
Review №41

Dr. Katie is a remarkable audiologist. Tina is very friendly and respectful secretary. They are awesome people to talk to.I highly recommend anyone who need to see an audiologist is to contact Dr. Katie and Tina for an appointment. You will not have any regrets meeting them.Michael Price

De
Review №42

Dr. Katie truly cares about your total health and wellness and the ability to hear correctly is a huge part of that. She has spent soooo much time getting the right hearing aid for me, one that fits well, is very comfortable and is in the process of painstakingly tweaking my settings in the booth to get it PERFECT. I am almost there. Its just amazing how Tina is so warm and friendly. This level of care and service is unheard of these days. My husband has had hearing aids from the VA for 5 years and he is so very jealous of the kind of service I am getting. They are so busy, but my appointment times are never rushed. Its truly a pleasure to go see my audiologist. I wish that all my doctors visits could be this way. Thank you Dr. Katie and Tina for making such a difference in my life.

Sa
Review №43

Dr. Katie was incredible. She made me feel comfortable and explained everything in a way I could understand. I wouldnt hesitate to recommend her to friends and family. Thanks for all your help!

Ma
Review №44

I highly recommend Hearing Rehab Center North. Dr. Joel will listen to your concerns, offer encouraging insight, then honestly share his professional suggestions for hearing care.

Ha
Review №45

Dr. Katie is music to my ears! She has a very calming presence, and you can tell that she truly cares about her patients. She perfectly balances professionalism and compassion. I would highly recommend her.

Ke
Review №46

Katie and Joel are there to help and aid the hearing impaired people They offer the greatest help and go above and beyond to aid their patients. They will make sure you reecieve the best in hearing that is possible. They really care about their patients.

Br
Review №47

I having been seeing HRC for a number of years now. The service and detail of care I have received has been outstanding! Dr. Katie Williams is very warm, caring, and attentive to each need you may have. I have appreciated the regular reminders and feel treated like family every time I go to an appointment. HRC goes above and beyond for their patients and I would highly recommend them to anyone needing hearing care.

Pa
Review №48

Dr Joel Hart and the staff of HRC are very welcoming and professional! I lost my hearing in one ear several years ago and Dr Hart found the right solution that works for my life. He listens and really cares about the quality of your hearing. I would recommend HRC to anyone.

Ga
Review №49

I have been struggling with tinnitus and hearing loss and also struggling with trying to find someone really concerned about my personal situation! I found that in Dr. Katie Williams. She took all the time necessary to fit me with the proper hearing aids. There was some some trial and error; but the end result has been fantastic. I know that I am able to hear and communicate in the best way possible. What I see in Katie is caring. She is the first audiologist I have met that has focused on my individual problem and I love the Hearing Rehab Center!

Sh
Review №50

My wife took me to Hearing Rehab Center suggesting that I was having some hearing loss. I was in denial and resistant to go. We arrived at a professional office and were greated by Tina. Tina and Dr. Katie helped put me through a hearing test, showed me the results, and confirmed my wifes suspicions. In some areas I had hearing loss.. Now the fun part came exploring the options. I tried behind the ear, disposable, before I settled on one that inserts in the ear. My hearing is very good in most situations, and my wife doesnt have to have the TV blaring. At work, I can hear even soft voices in meeting rooms. Im very happy with the product I chose, and the after service checkups from Katie, cleanings from Tina. Doing business with this team is very pleasant right down the last piece of candy in Tinas bowl!

La
Review №51

Abbye and Tina are great to work with. They are always friendly and I am always able to get my appointments scheduled when needed. Very professional and knowledgeable!

Ma
Review №52

I started going to Hearing Rehab Center about 2 years ago or more. I love Tina and Katie....Wonderful and professional ladies. They know how to take care of a person. Love the product that Katie recommended, Phonak Cros and since I have to wear aids, why not go for the best. These have been wonderful and Katie assured me that I would love them. She is so right. Wonderful to be able to hear better. Tina, she is the most caring and wonderful office manager anyone could wish for. She takes very good care of their patients. Thank you for everything.

Do
Review №53

Dr. Hart is amazing! More to follow

Pr
Review №54

Friendly and efficient

To
Review №55

Wonderful staff

Ji
Review №56

Always awesome! Professional, quick and flexible,friendly staff!!!! Highly recommended and appreciated!!!!

Information
6 Photos
56 Comments
5 Rating
  • Address:6475 Wall St #203, Colorado Springs, CO 80918, United States
  • Site:http://hearingrehabcenter.com/offices/hearing-aids-colorado-springs-north-co-audiologists.cfm
  • Phone:+1 719-388-2120
Categories
  • Audiologist
  • Hearing aid repair service
  • Hearing aid store
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–2:30PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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