user
Appearance
Comments
La
Review №1

Great experience!! Their customer service is TOP NOTCH!! I had a tire fixed and the 2nd time I came, I had an oil change.Amazing!!

Le
Review №2

Paid $945 for tires and came back in 6 months for a rotation and they told me I wasn’t in the system and I had to pay! Absolutely ridiculous I showed the receipt that I have. Had to pay 56$ to the richest store on 🌍 earth

Li
Review №3

Chris in the auto dept. Always.always offers to help when I come in. Thank you Chris for your excellent customer service. You make a difference.

Al
Review №4

The service was well performed. The customer service okay; only complaint is that I was almost charged for the tires that I had already paid for.

Sa
Review №5

All of the automotive folk very knowledgeable and helpful to all their customers July 6, 2018. I observed interactions with all of them. KUDOS🤗But alas, Walmart corporate inventory lacked their best selling platinum AGM series batteries. And their MAXX H7 lead acid batteries were more costly than their own superior Platinum AGMs. Recommend corporate interview the knowledgeable folks working at Two Notch

An
Review №6

This section of the store is serious under-staffed. There should be at least 2 full-time cashiers always there, and at least 1 automotive staff member for auto care always stationed at this desk - and not moving away from desk, to take in automotive customers.The people here are all nice and friendly but being under-staffed can lead to frayed nerves. And this can be seen when dealing with some rude customers.Also, their waiting room is a joke - I have seen walk-in closets that were larger. This one seats 6 on a good day but not if anyone has kids with them. Many customers have no choice but to stand around outside the room or in automotive area since most wont walk around the store to alleviate crowding.Walmart should seek to enlarge the automotive department into another wing, like Sears, with a larger waiting room. The Walmart at Clemson & I-77 is a perfect example of this - Large waiting area, and 3 cashiers desks for checkout separate from automotive check-in.Service here is excellent. Many employees have been here for years! (At least 12 years I have gone there). Oil changes rarely take 30 minutes per car (they have 2 lines for oil changes!) - but your wait may be longer depending on how many cars are waiting. The clean out your car mats and even seem to check your fluids. (Not really certain about this).That being said, Wait times are shorter at beginning of the week and Huge at end of work week and Saturdays. Of course, it is also worse on biweekly paydays (1st &15th?).The only downside to going here is that some of the adult customers are rude or lacking in good manners - I have seen some incidents over the years that really surprised me, by both White and African-American customers.The majority are nice, respectful people and are treated quite well by even the lowest of employees. It may be just a job to them to some but these people enjoy their work and it shows. They even have women working on cars who have been there for years and are more experienced than some male car workers at pro shops. No sales pressure here!So unless you are up to no good, you will enjoy having your tires or oil replaced here. But BEWARE - If you start any trouble or come here to cause a problem, the Columbia Police are only 2 minutes away! (Usually stationed at the school across the street!)

Is
Review №7

God bless the guys sole who fixed my tire didn’t catch his name. My tire popped in the I-95 and Columbia was the closest city to me, drove near 100miles to get a fix. End up getting in at 6pm New Year’s Eve, everything is closed or closing. After getting denied at Audi and Nissan I drive into Walmart. They just closed too but the guy agreed to fix our tire and help us out not leaving us stranded in New Year’s Eve. Really really thank full. Great end to 2018.

Wi
Review №8

Lacked communication between customers and employees. I waited at the customer service desk 30 minutes before anyone came. I then had ask them to check on my car which I knew was ready. They didnt have enough people available for whatever the reason. I feel that the service desk should never be unattended for more than 5 minutes at the most!!

Da
Review №9

Even though I had to wait a little longer than I wanted to, they were polite and helpful, especially Ralph. I forgot my travel mug there and they located it for me. Thanks for taking good care of me!

Ta
Review №10

Got 2 tires

Ca
Review №11

Customer service was great. Loved Ms. Doris and Charlie they were so nice and helpful. I usually dont take my car to Wal-Mart but if these two wonderful people are working, I will definitely be back!

Ph
Review №12

Needed a new battery installed. The folks both at the counter and in the bay were very helpful! While they couldnt locate the battery in the store at Camdens Walmart they did find the Spring Valley Walmart did have it. We were in and out w anew battery in less than an hour! Thanks for the help!

Mi
Review №13

Replaced tires on my wifes car. Great customer service in the auto department. 👍

Ru
Review №14

Come on folks... You have an elderly couple traveling, flat tire from road construction. And you wouldnt help by getting them in. They had to get a hotel.This location always packed busy waiting in lines, waiting for parking. Just not worth it in my opinion

Ch
Review №15

Terrible experience. The assistant manager refused to switch a defective battery they had sold me 5 month ago. I had to ask to speak with the store manager just to get some professionalism. Then he warned me this was the last time. What? If I buy a battery from Walmart with a warranty and it doesnt work, IM GOING TO BRING IT BACK! Just 5 months ago the other assistant manager accused me of stealing the exact same battery after he saw me pay for it and then followed me as I walked through the store to the parking lot. Ridiculous for me or any other customer to be profiled and judged while buying merchandise from Walmart. The slogan for them should be, Cheap prices, cheaper service.

Th
Review №16

My visit at Walmart this morning was really great. The guy who assisted me was very friendly and professional. My oil change was quick. I would recommend for anyone to go there for a quick and professional oul change.

Al
Review №17

Too slow. Got there @ 9am. Left @ 12pm. Only had oil change and tires rotated and balanced.

Ch
Review №18

Good in the beginning was told of a promo running picked that then selected add-ons came time to pay did not get promotional price then did not have all my add on done after waiting over two hours! Worst service ever then did not get an explanation just a oh well

Se
Review №19

Wasted my time

Gi
Review №20

Very long wait for tire service - poor customer service

Ja
Review №21

Good place to shop good place to shop

Jo
Review №22

Prompt tires replacement service

Do
Review №23

People were very nice and they did a beautiful job

Ro
Review №24

Great customer service in auto dept.

St
Review №25

No tire Techs scheduled today can do oil changes but no high mileage oil available WOW REALLY!!! Wasted an entire hour of my morning!!!

Ra
Review №26

Terrible customer service even with a 50% discount. I rather be serviced by a place that is truthful and owns up to their mistakes than one that tries to cover it up with lies. How are they going to tell me they werent the last ones to work on my car when I have the receipt on me?!?! They damaged a part on my car that disabled them to do the oil change unless it was replaced. So I had to repeat it was them who damaged it and I wont be paying for it. All that arguing when they couldve said ok and just replace it so I could get my oil change right then and there. All that waste of time when they fixed it anyways.

St
Review №27

Feel they did ok oil change but staff cant be found, rude when found and dirty wait area.

Ti
Review №28

Called them at six. Said they were closed. Hours say close at 7.

Ch
Review №29

Theres not much I can say all then remember its Walmarts the auto care center people for the most part are friendly but the wait is excessive and long and some of the employee ease not all are not too nice either

Hi
Review №30

Well stocked shelves. I like going there.

Mi
Review №31

Was told little to no wait for oil change and tire rotation. 2 hours later I’m still waiting. No sense of urgency and terrible efficiency.

My
Review №32

Great service! They are really thorough!

Ra
Review №33

Waited three hours to be told that they didnt have a part to change out my oil filter, no form of compensation for my lost time

Ch
Review №34

They got me in and out quickly

De
Review №35

Great deals and friendly service

Te
Review №36

Had a good experience. Oil change and tire rotation.

Je
Review №37

Great place to shop prices are reasonable

Al
Review №38

Called to see if they were open and to see if the wait for oil changes was bad and the guy that answered was EXTREMELY rude.. terrible customer service already will not be going there!

Yo
Review №39

I was there at 10 44 am and the service on my car start until 13:00,because technicians start going on lunch break at 11:30 am and only 2 people was there,and if you go first, it doesnt mean that youre going to be first on the line.very upset.

Ma
Review №40

Earl is the best employee manager

Di
Review №41

Long wait times. Short staffed.

Ho
Review №42

Only 2 people in the automotive area. Walmart online said they had my tire size in stock didnt. Waited 45 min to find this out. Meanwhile several Walmart employees were in the automotive area doing nothing.

Bu
Review №43

Bad attitude of all employees.

El
Review №44

Nice place good service

da
Review №45

Terrible service never will go there again.

Ho
Review №46

DO NOT USE WALMART TO SERVICE YOUR CAR!!! I used to use them all the time for an oil change but every time I have taken a carthere over the last year or two they find a new reason why they CANT OR WONT change my oil! Todays reason your car is tickingDuh I need an oil change and lube!!!

De
Review №47

Absolutely terrible customer service...even over the phone!!!! Not just the automotive but the phone operator in general!!! Very rude!!!!

DR
Review №48

Great people.

Lu
Review №49

Excellent service.

AB
Review №50

Its great

An
Review №51

Wonderful tire and lube

Da
Review №52

Great service

Ri
Review №53

Excellent people

Mr
Review №54

Friendly and fast service

Ce
Review №55

Friendly and efficient

Ni
Review №56

Almost have everything :-)

Gi
Review №57

Good work but slow!!!!!!

Ja
Review №58

Very fast

A
Review №59

Very honest

Information
6 Photos
59 Comments
Rating
Similar organizations