This was the best car purchase experience Ive ever had. Justin Sloan was my salesman, he was PHENOMENAL. He listened to exactly what I wanted and what my expectations were. He made the entire experience enjoyable, as it was my first ever car purchase on my own. I was honestly dreading going to a dealership, but Justin made the entire experience so much fun! I would recommend going to Nissan of Columbia to ANYONE! Every single employee gave me a smile. I felt welcomed and at home. Amy is AMAZING TOO! Seriously, go here to buy a car. You will not regret it. Best customer service Ive ever had! Thank you so much again Nissan of Columbia! (Justin is AMAZING!)

I went in just to look at vehicles and met Alex. He was amazing and showed us exactly what we were looking for. Red, the manager was also very helpful and friendly. The finance lady was amazingly patient and kind as they had to stay over late to finish my sale and I still had to come finish up on Saturday morning. 10/10 recommend all of them!

Benton Nissan is great. Had to go in for a replacement of the belly pan. And my rear passenger window quit working. Was thinking window motor went out. But it turns out that they found a bolt had come loose and was causing the problem. Sooo, that was huge relief and it was fixed and belly pan replaced in under two hours!. So thanks Marc for keeping me updated throughout. And a bug thanks to the young man who worked on my car. I didnt get his name sorry. Anyway huge thanks guys!!

I Would just like to take the time to say that today I bought a car from Nissan! Just not this one. I drove to Cool Springs and had such a better experience from the time I pulled into the parking lot to the time of signing for the car. I think it’s crazy that I was told a 24,000 dollar used SUV would end up being 30,000 after “taxes” and there was no way it would be anything less, yet In Cool springs I bought an SUV with less mileage on it, they lowered the price by 1500 dollars, and “taxes” were actually taxes. Something seems off here Benton? Keep the generic “We’re sorry the service you received today was less than the excellence we strive for.” I don’t particularly care for a reply, leaving this review amongst the others here is sufficient enough.

Chris went above and beyond to help me find the perfect vehicle… and fast! The whole experience from start to finish was great. Everyone at the dealership was friendly and happy to help. Definitely recommend!

Amazing experience at Benton Nissan. Justin was fantastic and amazing on providing the customer service, friendly, and work amazing on getting the 2021 Nissan Rogue I was looking for. The trading in process and finance was very fast compare in past experience. Amy was amazing in fianace! Everyone was friendly, and amazing during the whole process! I would recommend anyone to go to Benton Nissan to trade or buy new car. Everyone is that small town friendly and helpful dealership that you cant get at other dealerships.

Stew assisted in helping us determine our new vehicle purchase. Though it was frustrating to be presented with a price that differed our emailed quote, the quote was eventually honored. The trade in and financing experience was seamless though timely, 5-6 hours with a credit score of 845. Because of the timeliness we finished too late to order the floor mats we wanted and too famished to watch the videos to learn our new vehicle. Stew did honor his promise to call for the floor mat order. Overall, I would recommend Stew as a preferred salesperson. He honored me as a woman in the purchase which was refreshing. Most salesmen I experienced make assumptions about women in car purchases. Thank you, Stew.

Everyone was very friendly and the purchase experience was great. Alex Avila was the gentleman who helped us purchase our Rogue Sport. When I first talked to him I told him what we were looking for but that I couldnt find one at this dealership. He told me that he had seen one and asked for a minute to find it. Sure enough within a couple of minutes he returned with one. He was very helpful throughout the process. Amy Brown helped us with our financing and got us a much better rate through Nissan than what I had been offered through my own bank. She was very nice and helpful. My wife and I have nothing but the best things to say about Benton Nissan of Columbia and we look forward to our next purchase with them.

Our salesman Peter James was absolutely amazing, this young man came in on his day off to ensure we were taken care of. Mr. James is (in my opinion) a definite asset to Benton Nissan. We would definitely buy from Benton Nissan in the future as long as we were able to deal with Mr. James again.

They were very courteous and done a excellent job on my car.

I was told there were things my car needed but not informed that they were very expensive. They scammed me, most likely because I’m a woman and I will never be back. I went it for an oil change and when it was finished was told I owed $400. Will never come back and will tell everyone I know to never buy a car there or get service there.

I will not recommend Benton Nissan to anyone. They are deceptive about the add on $1495.00 cost of the Benton Benifits they said is on every car they sell but it does not appear any place on my paperwork as a line item or upgrade on the window sticker nor was it ever discussed at all. It is just a dollar amount that is undocumented and you dont question it afterwards. I also did not receive the $982.00 dealer discount from the advertised price but I did receive the manufactures rebate which means there is a $2477.00 discrepancy. Must be if you trade anything in you are exempt from any discounts The price was advertised as $31,238 but I paid $34.215 without the sales tax. After talking with the sales manager I realized they have a excuse for everything and that I have been tricked. Shame on me!The Dealer response to this review is priceless because I have already talked to them with no satisfactory outcome and that is the only reason it has gone this far. And this type of copy and paste generated response means they dont take each individual customers complaint seriously. BUYER BEWARE!!!

Oil and tire rotation and say brake need flush to help keep up with recommended service for warranty car only has 20000 miles and less than one year old after checking manual not needed. Dont like to be treated like l am stupid.

I bought a 2021 Nissan Kicks after initially looking into a Rogue. Alex showed me a Kicks and I loved it. Alex & James were very nice and super helpful with all of our questions

June 8, 2021 I went to have an oil change and told them about my radio touch screen and the clock and they updated it and worked fine for a few minutes but then it didnt work right still so I called Marc Cooper Assistant Manager of the service area and told him and he ordered the part and on June 9, 2021 he called and told me that my part was in and I took my Nissan kicks back up to Nissan and they replaced my radio. Marc Cooper helped me pair my phone to the radio and everything was performed perfectly. He is a great manager. He is very friendly and will take the time to tell you whats going on and he will help with your needs as best he can. I will definitely be back if I have anymore issues with my Nissan Kicks.

Benton Nissan is the best for customer service experience. Ive been to other Nissan dealers in the middle Tennessee area and I will only be a repeat customer with Benton nissan in Columbia Tn. Ive had 3 Titan trucks and from purchase to services, Frank, Danny and Mitch in service department is like no other. Ryan, thank you for being the one to start the paperwork for my trade and put me in my new truck. You all made this experience the best.

This was an amazing experience they did everything to help me. Thank you very much

The whole process was amazing! Ryan the salesman was incredible to work with. He couldn’t have done a better job! We will come back for future vehicles. Jimmy in the service area is also incredible. Whole staff was inviting and friendly. Amy helped us with the paperwork quickly and it just all around was a great experience.

Nothing but great things to say! The process was painless. Nathan was extremely helpful and gave great customer service from the first interaction. Very personable and knowledgeable. You can tell that Benton takes pride in their vehicles and their employees. Happy customer!!

I used their internet site to start the buying process. I was unhappy that it would not give me an estimated trade value on site and so I dropped the quote site. Later I started getting calls to my phone leaving messages to please call and would be glad to assist you. Well after 4 new Toyota’s just in last 2 year I found they never called me to follow up, and when I said I needed to purchase another they said we will call you back. Never did! I called them; we will get back to you. Never did! So, as it happens these guys called every day to my answer machine. If it would have been just a normal buy and I was just looking around it would have been erased and forgotten. But they were very nice and gave me the impression they wanted my business. I also own a Nissan and we have owned many since 2002. So, I dropped by the dealership and was treated just as nicely. I was paying cash so after seeing they had what i wanted I completed the deal, which was very well presented and fit my criteria.

It took way to long to change my oil. I took two cars there and the first one went good but the next one took a very long time. I will go back but if it takes a long time I will need to go some other place to have the work done.

Bait and switch, prices advertised are not real. Finance team takes your down payment and then forces a higher rate and higher price on you. Salesmen was great, it’s the finance team that lies and backs you in a corner. Stay FAR away.

THIS DEALERSHIP IS WHERE I GO TO GET ALL OF MY WORK DONE. Danny Presley, Jimmy Bowlett,Marc cooper,and frank marshall Were excellent and helping me figure out what was wrong with my truck and get me the best price for the repairs. I would not take anywhere else besides here for the upmost best customer service.

Awesome!!! great!! honestly it was a great experience and I am very thankful for that. Alex was great and very helpful. Explained everything very well.

Red did a great job! Will definitely recommend.

They worked with us on the price and the customer service was outstanding. Certified Pre-owned vehicle with lifetime power train warranty is an outstanding benefit. We worked with Alex and he was calm and patient and willing to work with us on the price. We are very pleased with the vehicle and the purchase we made.

Came in and was treated like family!! Austin helped put me in the car I wanted and was helpful throughout the process. Cannot find the words to fully describe how easy and comfortable the process was at Benton!!

Thank you so much for putting the value of your customers at the top of your priority. Always friendly and kind staff. They work hard to meet you where you are at whether you are purchasing a vehicle or needing repairs. They listen to you.

Ive taken my vehicle other places and its not been fixed... Ive hesitated to take it to a dealership because of the price, but these guys got it fixed and fixed quickly and went above and beyond! There was no pressure and no attempt to sell. They advised me on things I did not need to do now. And offered me a no interest payment plan for the repairs I did need, which I knew would be pricey because of the nature of the repair. Thank you Benton Nissan for your help and good work!

Great looking dealership. Very transparent and modern. Evidently they still have the same sells tactics as the stereotyped car salesman. A 17% loan on a new Nissan sentra? Crazy.. Cant believe the salesman flirted with the buyer and had her sign a 17% car loan on a brand new vehicle. Should have been 1.9%.

Everybody here was super friendly and nice! They also never made me feel like I was pressured into buying a car and walking away was an option. They kept saying Im here to service you, which is a great phrase is a sellers market to make me feel special. We also had several different people come up and check on us throughout the process.

Alex is awesome. Love my new Nissan.

I bought my Daughter a 2021 Nissan Kicks on Friday 7/30/2021 it was missing the rear window wiper . we have been back twice to get it installed Benton Nissan just cant seem to make it happen. I realize this is a very small issue but I just spent over 23,000.00 dollars and expected more !!!!!! What happens when I have a bigger problem ?

We had a great experience buying a new truck for our company vehicle. Brady was excellent, he went above & beyond to get us into the best option he had available. The truck is beautiful and we are very happy. Thank you Brady & Benton Nissan of Columbia! Great Customer service all around. James was our financial guy & he did an awesome job getting us into the best loan rates he could.

Bait and switch. Sent me an email and text about a vehicle which was exactly what I wanted. Drove an hour to buy it only to find out the vehicle didn’t exist. They kept trying to push me into a more expensive vehicle that I didn’t want. Very disappointed. Really wanted my new car today

My salesman, Alex, was so helpful and kind! Explained features of my car thoroughly and made sure the whole process went smoothly!

I sent my girlfriend to the service department because a check engine light was on and the vehicle would not start on Saturday. It eventually started and I told her to go to Barr Nissan to get the Check engine light. I do not want her to get stranded somewhere if it happened again. Benton Nissan could care less, they just told her to make an appointment that they could not do anything about it without an appointment. That is the kind of care you want? They are quick to sell a vehicle, but do not care about taking care of the customer afterwards. The service at Barr was much better.

I recently was looking to purchase a new SUV. Had gotten approved for one and called and spoken back with Hunter and told him what I was looking at and was still considering a new rogue. He went above and beyond to get me that car and a lower payment. Thanks Hunter, I appreciate your hard work my friend….

Great customer service and selection of vehicles. Super happy with the car I purchased at a great price!

My salesperson was Ryan. I called him and asked about a vehicle I wanted to buy in the morning. That evening I came to purchase it. He had it waiting for me in front of the dealership so I could take a test drive. He was polite, friendly, helpful and knowledgeable. By far, it was the best car buying experience I have ever had!!!

One month ago i started having problems with my 07 pathfinder. Didnt know where to take it. I stumbled across benton nissan always hated dealerships but i figured i would give them a try. Right away frank service manager did everything he could to help me out. Well lo and behold my car started to really fall apart so i ended seeing alot of frank over a course of 2months. Between him and mitch they tried their best to rescue my car but the final straw was on 9-9 this week my car was done. I had it towed in and frank,mitch and justin worked their magic and put me in a new car. Never have i had better service anywhere. I never right reviews but these guys deserve much more than a good review they deserve recognition for what they do. Thanks guys for everything a million times over.

I had a wonderful experience!! No pressure. No gimmicks. No rushing. I was made to feel relaxed and calm and was reassured through the whole process. I got there around 4 and left at 8 with a car I was comfortable with. Greg and his crew and manager gave me a more than fair trade in offer on my car. And the welcome kit is a plus! Plus the car washes! I have always been a FORD girl for 20+ years and now I love the smooth ride of my Nissan.

Marc was so on incredibly kind and courteous during both my visits! They needed to keep Betty (Altima) overnight and he was most apologetic and helpful with getting a loaner though it wasn’t needed. He was very transparent as a rep which as a female I greatly appreciated! Thank you so much and I actually look forward to seeing you guys again!!

All around good experience. Nathan Priddy was very helpful, and knowledgeable. First salesman at a car lot that Ive ever talked to on purchasing a vehicle that we didnt feel pushed toward buying or attempting to get us to purchase a vehicle we didnt want. Other salesman Ive dealt with should take lessons from him on how to talk to and treat people. James in finance was great to work with as well, along with being fast. We will most certainly be return customers.

Old school dealership. No pressure really, although bought the car. Not exactly what I wanted, but met my first 3 criteria, safety, fuel economy, handling. The Nissan Versa is a sled, underpowered compared to my Mitsubishi that was a rocket, but 25% better fuel economy. The Lifetime Powertrain warrantee didnt hurt either. Got me a great rate on the financing. Satisfied.

Everyone was so nice and helpful. Reasonable prices.

I went in for oil change and tire rotation. Walked away with new tires and alignment, oil change, cabin filter change along with transmission service . Although I somewhat expected most of this when I carried my vehicle in for servicing . I must say the Benton Team keeps me on schedule with all the maintenance on my vehicle . They guide me in the right direction when a decision has to be made for my vehicle repairs. I really appreciate that Jimmy Rowlett is always straightforward and honest with me when I ask a question Brenda in the office is always as friendly as can be when she is taking care of the financials for the services performed. Benton Nissan has a Great Team that will work with their Customers. Thank you to both of these individuals for always making me feel welcome at Benton Nissan .

I had two issues with my Rogue. A camera issue and a battery issue. It was kept overnight and I was given a rental suv. It was all under warranty and I only had to pay the deductible and new battery. Everything was explained to me before work was done and all the staff was very pleasant to work with. The only feedback to improve on would be the rental suv had an unusual odor that didn’t clear when driving with the windows open. It may have sat for a while without being aired out.I appreciate all fast and detailed work and service.

Pleasant as always. Courteous and friendly folks work in the service department there.

Had a great experience working with Greg to purchase my new Nissan Rogue. He was upfront, transparent, and really worked to help me determine what options were best for me. I will definitely return and would recommend Benton Nissan to anyone looking to purchase a vehicle.

Bob was great to work with. After an issue did come up they did all they could to make it right and make sure we had a good experience. Very much appreciated

Not good. My story was so long it wouldn’t let me post it. My advice double check the paperwork before you sign. Watch out for this BentonBenefits add on for 1,495.00. and with this price you get a little container with cleaning products. Check make sure the price they told you is the price on the paperwork. And really walk around the vehicle and check for damage. We bought used but things might have been different if we saw the damage. Just a warning, told you so kind of thing

Our salesman was Shawn and he was very helpful in the process. Although we couldnt get him to budge on making any kind of additional deal, due to said, the internet takes away the bargaining power, he still was outstanding in helping us understand the features of the car. He was very honest about the things that was wrong with the car, which was limited. There was a few things stated, that when we got to finance was different, but all in all he did a great job in helping us with this buying process and big purchase. Good Job Shawn!!!! We are please with the service we received with Benton Nissan Dealership.

I recently purchased a 2012 Nissan Juke. I was greeted by a kind hearted car salesman and received great customer service from Ryan Wehrenberg. He listened as to why I came to purchase a car from Benton Nissan that day. He was knowledgeable about this one car on the lot he thought would be tailor made for my budget. He worked with the service department. They put on new tires and brakes. James Frierson, the financial manager was a delight to work with also. Overall, a good day!!

Great sales person (Red). Great atmosphere. Everyone was polite. No pressure sales. I got a great deal on a 2021 Titan.

Hunter was awesome. Easily the best car buying experience I have ever had

I had a wonderful experience at Benton Nissan. Chris Jackson was the most kind, personable and knowledgeable sales manager I have ever worked with. I highly recommend working with Chris if you are interested in purchasing a new vehicle!

This was my first time by myself looking for a vehicle. I was very impressed with my sales man Justin Sloan. I told him exactly what I was looking for which was the Nissan Rouge and color . He went and pulled it around front we took it for a test drive he told me everything I needed to know also questions I had myselfIt was the best experience ever . Thank you Justin.

Very good people to deal with.Alex the salesman treated us good.gave us a good deal.love the vehicle.

Alex was extremely knowledgeable in our 2021 Rogue that we purchased. We will recommend him and Benton Nissan to all our friends and family.

We had the BEST experience with the people at Benton! Alex and Amy were so sweet and helped us as much as they possibly could! I will definitely be back!!! :)

Excellent service and staff were friendly

The whole team were friendly and knowledgeable from the salesman Stu to the financial people such as Amy and the rest of the Benton Nissan employees !!!!

Everyone at the dealership were friendly and explained all the work that needed to be done and my car was finished in a reasonable amount of time.

My first brand-new car purchase. My experience was perfect! They worked with me and I felt very well taken care of! Would definitely recommend!! Greg was awesome!!!

I just pulled up to the door they came out and check me in, easy. And I got the car back that same day. I am very happy with the service and will be back.

Got inspection tire rotation and oil change even threw in a car wash i was pleased

Great customer service and detailed info when it acne to servicing my vehicle.

I had the best experience ever!! Everyone was super friendly and helpful! My salesman Nathan was awesome!! I will definitely be back when I’m ready for my next car!!

Ryan is great to work with. Understanding and does his best to meet your needs.

Chris Jackson was so nice and helpful to me. Also your financial person was great too. I couldnt been more accommodated. I love my new Murano.

Hunter knows what he’s doing. My first experience here was a slap in the face. Hunter soothed all of that for me.. I’m in the perfect car and I ABSOLUTELY LOVE IT!Thanks Hunter and the staff of Benton for making it happen!!

Benton always does a great job. Frank and his team are top notch! -Jeff Lentz

I like the fact I was educated instead of taken advantage of. Everyone was super helpful.

Best dealership i have been at, they had the paperwork pre prepped, stewart was very nice, upfront and honest, finance lady amy was great, i will be back, got my out of a bad situation on my trade too

Be very careful buying from here. Our car salesman took advantage of us. It took over 3 hours and we have our 2 year old who was being fussy the entire time we were there. He knew we wouldn’t be reading every little tiny thing on the forms and ended up putting $2,000 extra onto the car’s price. Now we are forced to pay it since we signed it. Read every last detail before you buy from here.

Ryan showed me everything l needed to know.Great sells team. Best time ever buying a car.

Y’all are great! I was recently in an accident and my car was in shambles but y’all managed to get it back to like-new condition! Special thanks to Frank and the garage crew for getting things done right! We need more businesses as dedicated as this one is!

Justin Sloan took excellent care of us, we told him what we wanted and he made it happen, far surpassed any expectations we had, absolutely great

Got my tire fixed, keeped me updated on what was going on very pleased with my visit.

Frank fit me in 20 min after I called and the work was done quickly and promptly. I could not be happier.

Ran my credit causing a hard pull after I told them what my credit situation was and they told me they could definitely work with me. Then proceeded to not return my calls, messages or any communication for 2 weeks or even let me know that the truck I was trying to get had sold. Local folks and I try to shop local but because of terrible customer service I cant recommend at all.

Marc was ready and waiting for me when I pulled in to service area. Very nice guy!

They were courteous and pleasant to work with and did everything they said they would do

I had a great experience with the service department this past week. They got my work van up and running in perfect condition. Highly recommended for all your service needs!

Great customer service! Had an issue with my vehicle, it was fixed properly and handled accordingly. Highly recommend

We would just like to say that we are super impressed with Ryan at Benton Nissan of Columbia. We told him what our desires were in a car and he has gone out of his way to find us the right car. Great customer service and accommodating!

Our sales person, Justin Sloan was wonderful. He was very thorough and personable. Will definitely ask for him for future purchases. This was our first Nissan purchase and it was a pleasant experience in every way!

I had the absolute best experience w/ Benton Nissan last week getting my transmission replaced. I worked w/ Mark in the services department. He was so helpful and professional! He explained every step of the process. The response time was super quick. Once all the services were approved, my car was fixed by the next day and is running like new! Thank you so much to everyone who helped me and fixed my car! You guys are the BEST!

Please beware of wolves in sheeps clothing. Benton Nissan will never ever get any more of my business. ToyotaLets go places.

Im Satisfied. Service was good. They did their best to help me. I am grateful.

Great price on a new Rogue for the wife!! Our salesperson was Hunter and he was very knowledgeable and fun to deal with.

Just purchased my new Nissan Rogue sport from this dealership. I love it!!! It has the most safety features I have ever experienced in a vehicle. I went in with horrible credit thinking no way I was going to be able to get a car let alone a brand new vehicle. This was after getting denied at our credit union.My husband and I told our salesman (hunter) our budget and he was able to get us approved with a GREAT interest rate for literally $1 over our budget. I am so incredibly thankful and would recommend this dealership to anyone looking for a new vehicle.The dealership was amazingly clean and kid friendly! There were snacks, a basketball goal, and golf.The manager was also amazing and made the deal happen! I seriously can’t say enough good things! I love my new SUV and will be singing their praises for a lifetime.

Benton Nissan offered me a great deal which made me buy a new Nissan Murano 2021. The experience was awesome.

Great dealership with a very professional service department!! I have now used their service team on multiple occasions and found their judgement to be very competent. I can say this because my family used to own an automotive repair shop; so while I dont work on my cars myself anymore, I am fully aware of how they are supposed to be repaired and maintained. I have found their staff to be friendly and professional at each step along the way when caring for our vehicles.

The service was ok but they didnt have car washed liked she said she would. Even called and made sure it would be washed before pickup still want washed. Waited for it to be washed and it was still dirty. Unless its major I wont be coming back. My husband was going to buy a truck from them and they never called him back. We have purchased all out vehicles from them but no longer

Took my wifes Toyota Camry to Benton for full service detailing and cleaning-inside and out. The car I left is not the car I got back! The detail crew did an awesome job in removing years of grime and wear. Much of the paint has been restored back to its original appearance and shine. The interior again smells fresh and clean and is free of stains. Great job and I will consistently refer folks to this dealership for all their service needs. Thanks again Detail Crew and Service Team. Mitch and Frank-raising a business right and running it top notch.Thank You

So impressed with the Salesman Joseph Solimando at this dealership. He was very professional and respectful. Definitely searched for the perfect vehicle for me. Do yourself a favor and ask for him if you want someone that is committed to making car buying an actual pleasant experience. Highly recommend!

Oil change / tire rotation / other maintenance. Arrived 30 minutes early & they took my vehicle immediately. Friendly check in. Comfortable waiting environment. Free drinks available. Quick service. Friendly cashier. Great experience! Thanks!

I went to this dealership with a service issue and because another dealer (Cool Springs Nissan) was not the least bit helpful. Not only did Marc Cooper treat me with respect, honesty and professionalism, but he got me in without an appt. He was able to access my service records from another dealer in AZ and honor the warranty the battery had. They even washed my truck and I was in and out in less than an hour.I would highly recommend this dealership and Marc Cooper. It’s nice to be treated as a valued customer the very first time you show up there. I will definitely be back.