Mr. Robbins from Columbia, MO got us hooked up with a great deal. We were excited to work things out and got the right price on the new Nissan Frontier. During the waiting process the workers around the department were very helpful and caring. Definitely would recommend this dealership for new and used car buyers.

Ben Kang is a great person to work with. He was very friendly and personable, and really wanted to make sure I found the right vehicle that fit my needs and budget.Thanks again!

I used to think highly of Joe Machens but this place has gone down hill. They had me drive two hours to this place, just to tell me they couldn’t help me when I got there because of a certain issue. I went to a different dealership who was able to handle the same issue with ease and get me into the vehicle I wanted.

I came to Machens looking for a new vehicle and Ben Kang was awesome. He was able to answer all of our questions and get us into a new vehicle that we love. I love my new Cadillac

I really enjoyed my experience at Joe Machens Nissan dealership. The salesman Kamari was very helpful and kind. Definitely deserves the salesman of the year award.

Gavin Nutt is a very knowledgeable salesperson. He took the time to listen to what I wanted and what I could afford. Gavin did not disappoint . I got exactly what I wanted and I got the payment I wanted.

Had a pretty good experience. Micah Gant helped me get my first car, which because of the circumstances ended up being brand new. Though it was more than I wanted to spend it was a better deal than a used car with lots of miles.The only issue was they had too much energy for me. They tried to get me excited about spending my initial 15k budget, but if Im going to spend that much I am not going to rush it.

All staff were polite and courteous. They explained to me other things that needed done and worked with me on what I could afford to do that day and what I could do later. Every visit I have had with them has been great!

Shawn Nelson found me the exact car I wanted and made the process so easy, I didnt feel any stress at all. Thank you Shawn and Joe Machens, I love my new car!

My son and I both bought Nissans this summer and couldnt be happier. Ben Kang is awesome to work with. I highly recommend him to anyone looking for a new(er) vehicle!!!

These folks are straight up awesome. Even though it costed them profit on a sale, they chose to do the right thing by me. That kind of honesty is a rare thing these days. I will definitely do business with these folks again one the best future. Good people!

I was frustrated because this issue had persisted for quite awhile and began after getting it serviced by another place. I’m embarrassed to say, but I wasn’t the nicest as a result. They fixed my car and took the time to educate me on different things related to my vehicle’s overall “health”. They were never rude but were instead empathetic and patient.

Great sales experience. NOTE: I had high expectations for welcoming, professional treatment because I have five previous purchases at this dealership. It is gratifying to report that my expectations were met. Micah Gant did a commendable job with us on the test drives, going over purchase decisions, and handling our questions. And both the finance manager and the general sales manager made sure that we had an exceptional experience at Machens Nissan.We have been thrilled with the service department at Machens Nissan over the past 11 years. The best service experiences that we have had over 45 years of car ownership.

It was one of the most pleasant experiences I have ever had in a store/dealership. Micah called me one day and had me very convinced this was the dealership for me. When I came in I was immediately welcomed by a man of the name Ben, who made the whole process very fast, easy, and overall enjoyable. Not a single complaint from me and I would absolutely come back when Im ready for another car! I loved this place so much, and Ben and Micah are absolutely phenomenal!

We came in to just look at cars and ended up falling completely in love with a new Nissan Rogue. Gavin, Russ, and Mikey were absolutely amazing to work with! Lots of laughs as Gavin entertained all of our needy requests. Will definitely recommend to everyone!

Mark met me outside the door of the dealership, so I didnt have to wait to be helped. I am considered immune compromised. Seeing that I was wearing a mask and gloves, he was very willing to mask up during my visit. Mark helped me look at all my options for the van I wanted, and helped moderated a great trade-in amount for my old car and a price for my new van that worked with my budget. He took the time to show me the spare tire, the device charging options, the engine, the dashboard controls, and the information screen. He introduced me to other associates at the dealership, and he stayed after hours to finalize my trade-in. I never felt pressured or hurried. I only felt happy to get a great van amid this auto shortage.

I went in for an oil change and all wheel drive maintenance. I was greeted immediately as usual. The work was performed in a timely manner.

Run from this place. It used to be good but now not. I was going to buy a car here again. I was lied to several times by salesman Derek. They wouldnt negotiate at all, and tried to add a bogus package for 699 onto the price that included floor mats, nitro gas in tires and a lug nut key lock. After checking with nissan I was told those things are included with car and actually they were making me pay for a destination charge that the dealership was charged. Machens will always find a way to rip you off. I went elsewhere to an honest dealership

Outstanding, Ben Kang is a great person to work with and make every effort to satisfy your needs and requests. I didnt get what I wanted because of supply inventory and costs. But, I did end up with a nice Murano!

After a horrible experience at another Nissan dealership, I had high hopes for Joe Machens Nissan. Corey in the service department went above and beyond my expectations from the first time I spoke to him on the phone. Upon arrival, he listened to my concerns and answered my many questions without hesitation. He went above and beyond to explain what was going on and even took the time to show me the faulty parts on my vehicle. After a disheartening experience at another dealer, I was very impressed with Joe Machens Nissan. This location is over an hour from my home, but I will be sure to keep all my service at Joe Machens Nissan.

The new kid they have there is very friendly. glad you finally have snacks for us while we wait. service was fast this time

Third new car from Nissan, Gavin was great to work with! Got what I wanted, same day, and had a few laughs too. Call this man, he will get you set up!

This is the 2nd car I purchased from this dealership. I drive 2 hours from St. Charles County Mo to do so. From the salesman, finance manager, to General manager I had an exceptional customer experience. My salesman Anthony Mullen is professional, knowledgeable and easy to connect with (very warm and genuine). I highly recommend this dealership and specifically Anthony. I am in love with my 2021 Nissan Armada Platinum Edition. Process is simple and quick, great deal provided for my trade in.

They were reasonable in our negotiations and as this was done completely over the phone I found things to be in order when I arrived at the dealership and we completed the transaction and I was on my way in just 45 minutes.

They run an ad for a cheap civic that just keeps being sold when you show up to look at it (but continues to show up in the search online week after week). Check the BBB reviews and complaints - its not just me. This happened twice to my family. Dont do business here. Management encourages dishonesty.

Anthony was a fantastic salesperson. He was knowledgeable, and was sincere, not pushy like many others. He was helpful after the sale as well with questions. Buy there and ask for Anthony! And I love my new Rogue!

Gavin did an amazing job of working with us over the phone before I made the 3 hour drive to the dealership. The vehicle was just as he described to me and he was able to help us with the deadline I had to get back home to our babysitter who had to leave by 6! Great experience! We love our Armada!

This was my first time to completely purchase a vehicle by myself. My late husband always did the purchasing. Cristian Sellars was very helpful, professional and was able to get me the vehicle I wanted.

First and for most. Dealer added options are a joke and a rip off and shouldnt be thrown on every vehicle. This is the dealerships way of hiking up the price and using it as a sales tool. This is truly bad practice.1. Floor Mats - If I wanted them I can get them through Weathertec or similar site - Rip off for cost2. Nitrogen in the tires - Rip off. Anyone that has a brain knows that 76 percent of air is made of nitrogen and its a total scam. Why even try to push such a scam.3. adding on roof racks and a stainless steel cap to the muffler shouldnt cost $600. These options are another scam that your dealership uses to jack up prices for useless addons. - Offer them to the customer dont force them down their throat.Things like this make the car buying experience even worse.In the future I will tell everyone to avoid your business or the minimum tell them about the horrible practices you utilize to jack up the costs of vehicles. The only reason I came in here in the first place was you were semi local. I should have went to St Louis and worked with a better dealership.Two caveats were the sales person and the finance guy attitudes. I would work with both in the future if they were not with this dealership. Both very friendly but the sales practices used by the sales manager and the business itself were horrible.

Micah was the best salesman Ive dealt with in my car search. He had answers for all my questions and he made the process really easy.

Mark did an awesome job. The whole process was easy and painless. We went in, got the exact car we wanted, and completed the deal super fast and with no hastle.

Had such a great experience at this dealership. Mark Holder was such a great help to me, and made everything smooth and easy. I’m 20 years old so I was a little nervous walking into a dealership trying to find a car that fits me, and not overly expensive. Mark Holder helped me find a great car that was in my price range. It was actually lower and very affordable. I needed a new car fast, and Machens Nissan was the right place to go. So happy with my purchase. Thank you Mark Holder, Trey Warren and everyone else who helped me today!

Great staff and great help during an emergency breakdown.

David Wilson at Joe Machens Nissan in Columbia, MO was great to work with! He was well informed about the vehicle I was interested in, helped set up my owner profile, and was overall an amazing salesperson! They gave me a good trade-in on my vehicle, lots of options for my new vehicle without being pushy, and made it a good experience from start to finish. I would highly recommend David Wilson and the Joe Machens Nissan team!!

Awesome experience from start to finish!!! Scott did an amazing job in getting me exactly what I wanted!

Disappointing customer service at the parts department. I am a service advisor for Nissan in canada and asked for help from their team. I got nothing but attitude and whispers that im being rude as if i couldnt hear what they were saying while they put the phone down. I even heard them say should i even give it to her while I was waiting and provided all necessary info to get what i needed. Absolutely ridiculous, guess canadians are just nicer, EH! Disgusting reputation it left on my first impression.

I want to thank Anthony Mullen for all of his help! Great salesman! I had a really good experience with the guys at Joe Machens! Thanks for everything!

Our sales person, Gavin Nutt, is an extraordinarily polite young man who will put us at ease and gave us great customer service. He helped put us into a Nissan Rogue which we really like. Thanks Gavin.

This would be my second purchase through Joe Machens Nissan! I worked with Anthony and he made my purchase super easy, as well as the managers. Great experience!

Gavin was amazing and made our car buying experience fun and stress free.

First time buying a (new to me) car in many years. They paired me up with Mark Holder after an initial online inquiry I made which was promptly and professionally handled by Shawn.Mark made this a very satisfying experience. No pressure, offered a number of different options, listened far more than he talked, and when I decided on my vehicle, the process was smooth and straightforward. He did a great job of explaining everything. In the end, I left with a fabulous truck and feel good about the entire interaction with Mark and the rest of the team there.I highly recommend Mark Holder and Machens Nissan.

Kamari and Mikey were amazing. I got what I was expecting out of my trade in and even though the vehicle I had picked out the week before was gone, they got me into something that was even better

Courtney approached us right as we walked in the door and the whole experience from that point was wonderful. She was extremely attentive and courteous, listened to our wants and offered her opinions as well which lead us to our purchase! Great experience overall!

Had an issue with my 2019 Nissan Rogue that was a warranty issue and I did not have to fight or argue with them to get the warranty to cover the issue. They looked at the car once, ordered the part, and had it replaced the following week. They were very accommodating to my work schedule and DJ the courtesy driver was punctual and arrived on time.

I just love this place and the salesman and management they all were so nice . They went way far and above my expectations to put me in the car I’ve been wanting for a while now . Thanks Gavin. Nice job guys !

Everyone was friendly and helpful. All of my questions were answered. I felt heard and respected.

Tara was amazing in the service center! I thought my car was dead but she listened to everything I had to say and then knew exactly how to fix it! Awesome service!

I came to JM Nissan fresh out of a bankruptcy with very challenged credit and Cristian, my sales person, and Trey in finance found the perfect vehicle that fit and exceeded all of my needs. Not only that, but I was treated with respect, which was a worry for me after a bad car buying experience elsewhere. Cristian and Trey had everything ready for me so I was in and out in about an hour! The team at Nissan exceeded all hopes I had to be able to get back on the road. I cannot recommend Cristian and Trey enough!

Very polite and helpful! Love Machens Nissan sales and service department!

Christian was great to work with but the financing department was horrible. Trey was very nice but every time I would ask why my documents stated I was paying $1551 more than the price of the car (we never even negotiated, I agreed to pay asking price and had agreed to the payments they gave me before ever seeing the printed documents so I assumed they were giving me payments based on the amount of the car and extended warranty) he kept telling me and assuring me that Im not paying more that is just how they have to make it look on their end to keep the books straight. Then I got my title application and it said the cost of the car was again $1551 over what I agreed to pay for it and when I asked again they assured me I wasnt really paying that much. When I explained to Trey that the DMV didnt care about their books they were going to charge me sales tax based on that amount I would not be paying it b/c that is not what I agreed to pay for it and it is also not what the car was listed for online.Going around about this several times he promises me it is all just for the record keeping on their end and he would pay the sales tax difference for me (that should be my clue right there they were charging me more) on the $1551 b/c I refused to pay tax on something I wasnt buying. After getting my papers out a couple days later I got more upset as I looked at them getting ready to go to the DMV to register it looking at the extra $1551 they said I paid for it (not to mention the extra $500 they threw on my loan for GAP insurance I refused to purchase b/c I put such a large down payment I didnt feel like I needed it so that makes it $2051 now that they are charging me extra and no that doesnt include the extended warranty that is already accounted for) so email the GM Eric Olsen to explain and ask for or demand an explanation and refund or redo of my paperwork before I title b/c they still have NOT given me the check to pay for the extra sales tax. (I got a text from Christian 12 days after it was supposed to be ready saying they had it for me and only after I sent Eric an email and told Trey again a week before that. Eric blew me off and said it was correct and they could explain how financing works if I wanted to come in and talk to someone else b/c he was too busy. I know how financing works I also know simple math 1+1=2 HELLO people after you add the price of my car, extended warranty, document fees, temp tag fees you are still over charging me and I dont understand why you have to tell the DMV I paid extra for my car when I did not.Just a heads up to everyone out there, make sure you are NOT paying more sales tax on the car you buy from Machens Nissan as they will charge you more and cost you more in sales tax. Make sure your Title application ONLY has the actual price of the car NO MORE. You should only be paying sales tax on the amount of the car not their cost of doing business with the bank (thats what Trey told at one point, that was what the fees are for doing business with the banks and have to show it somewhere- hello, I show it in my interest rate and I dont care where you show it but its not going to be additional on my payments or my sales tax). They REFUSE to do anything about, if Christian decides to sell cars anywhere else I would buy from him again but NEVER from Machens Nissan. I would have given 1 star but since Christian was helpful they get 2

Went in on a Friday afternoon to test drive a new Sentra SR. We couldnt quite get together on a price but to my surprise I get a text on the following Wednesday saying We got there! When do you want to pick it up? I said see you at 4:30.Somehow Anthony Mullen and his team waved a magic wand and made it all happen.

I will never in my life as long as Im Black deal with Machens Nissan. Customer service horrible. Cheers to new dealerships ! They would not provide a rental and if did I would have to pay lol even though my truck is under warranty! Never again!!!

Cristian Sellars was amazing! He was friendly, out going, knowledgeable, and made us feel at home while searching for our new vehicle.

David Wilson went above and beyond to ensure that I got the vehicle I wanted and when the bank gave us issues he went above and beyond to ensure I went home in a vehicle like they are an amazing sales team

I have had three oil changes at Nissan. Each time I call to schedule, i inform the service member that I have an extended service plan that covers oil changes and tire rotations. Every time i pick up my vehicle I get asked to pay. Does your staff not look these things up or not communicate with each other? If your staff does not pay attention to this detail, how many other details are you missing? Does not give me much confidence in your service department.

This was my first time financing a car, and I went in with a lot of hesitation not knowing specific terms, any precautions I should take, etc. (Google only helps so much, you know.) I made it painfully clear I needed a bit of grace and some time to process, and Tyler and Trey were incredibly understanding. I didnt buy the first day, and they didnt push me to make a choice sooner than I wanted. I can definitely say the entire process of buying and financing went smoothly all because they were willing to go at the speed I required. They answered every single question I had, and I cant thank them enough! I drove away with a great sales experience and a car I love.

Super fast .. great manager

Great place and great experience! Dave Wilson was very helpful, and got me the car I needed at a price I can afford. The car had to come from St. Joseph, but he got it there quickly! Well done!

Got a great deal on my 2016 Nissan Altima SV, the staff was kind and Shawn was nothing but honest. If you go in work with this man! It is worth it!!!!

We had a wonderful buying experience. Cristian Sellers and Frank in Finance made the buying process as painless as possible. We will definitely do business with Cristian again!

I had a really great experience this week when I went in. I had been looking at vehicles online and had gone in to look at one I liked. During my entire time there I was not lied to or pushed into something that I didnt want to be in, and they actually listened to what I wanted/needed to help me get into a vehicle in my price range and with everything that I wanted. If you are looking for a vehicle I would defiantly recommend Austin

Just bought an 08 v8 4runner from them. The nicest looking 08 4runner i have ever seen. Gave half off on an extensive extended warranty. I was 300 miles away and Tyler was really helpful to make sure I saw the car and new all the ends and outs before I drove up. If you go this this dealership or are looking at a car here, ask for Tyler Robbins.

The salesman David Wilson, was quick to understand what I wanted and was very attentive to making the deal happen.

Everyone was super friendly and had me in & out quickly.

I have been a customer of Joe Machens Nissan for several years and they have been great. Scottie Glasgow has been a great salesman to work with. I have bought several cars from Scottie with no pressure and he has always been upfront and honest. I will definitely be calling Scottie when I am ready to buy another car.

I dont like to leave negative reviews even if I had a bad experience but this experience really took the cake for me. I was in contact with Ivan regarding a few used Nissan Rogues at this location. He was a great help and he responded quickly, answered all my questions and just provided fabulous service. The sales manager, Tom, however, was very rude and he was absolutely disrespectful. I understand that there are some prices that are non-negotiable, however, there is a proper way to speak to potential buyers and this was not a great experience for me. If one vehicle was not within the price I was offering, I would have liked to look at other vehicles but his behavior told me that he was not interested in selling to me. I wanted to look at some of the other dealerships around the area first before I purchased the vehicle at this location, I didnt even ask him to hold it for me, I simply stated that I wanted to look at the other vehicles first. His response to me leaving was unacceptable. He slammed his hands on the desk as he was getting up to leave, and made sure to crumple up the document with the pricing details within my vicinity so I would hear it. These tactics are outdated and they come across as unprofessional. I ended up purchasing a vehicle at the Ford location and they were more than willing to work with me and their behavior was exceptional.

Forrest was very helpful and explained everything to me. Any worries I had coming in we’re quickly extinguished. My car was serviced quickly and efficiently. I will be returning!

I was really distressed about needing to change vehicles. I didn’t WANT too, but I NEEDED to, and that put me in kind of a bad spot. I met Courtney on the lot to start looking at my options. She was so nice. A salesperson with a truly good personality and a sense of humor go a long way with me. Overall I’m very happy with what I got, and I will send anyone I know to see her. Thank you Courtney!!

Front-line service person, Michael DeJesus, did a good job. Would suggest in the future (especially when pandemic is no longer an issue) is to show me things like the battery that goes into the vehicle...give me some specs...cranking power, etc. I like to know things like that. Courteous area was cramped and no six-foot spacing among chairs--rather disappointed in that. JC dealership has a larger area to space out. My tech put his mask on when I entered service counter to discuss work, a tech sitting in the next work area (with no customer) sat looking at his phone with no mask on.? And, there was a customer clearly sitting in the courtesy area with no mask and no one from Machens made an attempt to get him to wear one. One reason I went to Machens in Columbia is because the non-masking is even worse at the JS dealership. NO ONE and I mean NO ONE, staff or customers, wore a mask when I was there in October. Michael was also good about an email follow-up on a couple of service questions. Please let him know I appreciated that.

Today I came in for a oil change and had an overall great experience. My service advisor was Forrest. He was able to get my truck in quickly and friendly. He kept me updated through the whole process. If you need service I would highly recommend Forrest!

Austin Loyd is the best! Was very helpful with my trade in. Awesome personality! Got me in a 2020 Nissan Rogue (blue) my favorite color! Thanks Austin. Thanks Joe Machens!

Gavin was fun and easy to work with. Thank you Mr. Gavin!

In 2016 I was so proud to purchase a new Murano Platinum AWD for $45,000. A lot of money in my opinion for a car. I was hoping to drive it to at least 150,000 miles. I have had so many expensive issues with this car starting with the tires wearing out at under 35,000 miles. Last summer over over $3000 worth of repairs. The car has never been in an accident. Last week I took it in for an oil change which by the way I have always done service as required. Was told I have over $6000 worth of needed repairs! The car has 75000 miles on it. I sold the car this week and I will NEVER buy another NIssan. Im sure you will want to use my response on your website!

The best car buying experience ever.

I had the best experience ever buying my first car. Scott G is amazing he made sure I got exactly what I asked for and the best deal. I love my Murano and when it’s time for a new car I will definitely be getting it from Scott!!! If you go to Joe Machens ask for him you won’t be disappointed and tell him I sent you!!!

Scotty Glasgow was amazing. He listened to my needs, explained the sacrifices that would have to happen on my wish list, and still made sure I walked out with the vehicle I wanted! Everyone was so professional and courteous and made my vehicle purchasing experience an amazing one. I am forever grateful!

Making an appt. is easy. Everybody in the service department is friendly and helpful. The lounge is very comfortable and clean. My car was ready when I expected it to be. I always take my car here for service and they never disappoint.

I had the pleasure to work with Kamari. He was very pleasant and courteous. I have been looking at the Nissan Titans for over a year and finally pulled the plug to buy one. I had a price in mind and even though there was a difference the dealership came back to what I wanted. With the new truck, I wanted some accessories added. So Kamari kept me updated on the status of when it would be ready. Due to the snow storms in Tennessee they were delayed. Kamari was very apologetic but I wasn’t concerned because I needed to sell my current vehicle. My old vehicle sold Saturday and my Titan is ready today. I’m super exited to get it tonight. This is my second truck I’ve bought from Joe Machens and I will continue to go back.

Courtney was very helpful from start to finish, when we are ready to purchase another vehicle I would be more than willing to have her help us. My experience with Machens Nissan was fantastic. Thank you for all your help, love my murano

Austin did a fantastic job at helping me find the perfect vehicle! Highly recommend, his level of customer service was amazing. Friendly and patient throughout the whole process!

The customers service was terrible. He doesnt respect my wife at all he was unpolluted with her. He refused to take the car and do the oil change. I will tell everyone about this service. I will never come back to this place.

I had an amazing experience here! Austin was nice and knowledgeable and got me in my dream car in no time. He is sure to give you a great experience!

Excellent like always.

Called Tara. She got me right in. Could have asked for better. Service department treated me like royalty. Thank You!!!

This car dealer doesnt treat you like a number or a sale. This is a great place and they really do help you get the best deal and the best car for your needs. Thanks for a great experience and thanks for helping us get our new to us car!

So the wife and I went in to see what we could get on a recently paid off Nissan Rogue. I did go in with the intention on purchasing a vehicle if the price was right on my trade and end of negotiations. The sales rep was not pushy answered all of my questions very polite and courtious. In the end we got a great deal on a car I wanted in the end.

I had recommended 25,000 mile service on my vehicle, and I had my battery terminals cleaned and replaced as well as an engine air filter replacement. The work was performed very quickly, and the staff was helpful and knowledgeable.

Had a wonderfull experience buying a new car for my wife. If you are in the market, do yourself a favor and ask for Cristian Sellars. He isnt pushy, and he will take the best care of you. He provides snacks for your little ones!

Customer service was a joke and a big con game

Scotty Glassglow was absolutely amazing.He was so knowledgeable. He makes the car buying experience such a breeze!Highly recommend.

Great place and people! Moms new ride!!!

My husband and I have had very good experiences with Courtney T. She is very patient and knowledgeable. I would and do recommend this car lot to anyone. Thank you for what you do.

This is our second time working with JM Nissan! Loved them both times! Cristian Sellars went above and beyond to help us find the perfect car this past week!

Bought my used Nissan yesterday, was the Best vehicle buying experience Ive ever had. Everyone from my Sales Consultant, Austin Loyd to Finance Manager Trey Warren a shout out to a Great experience!! Love my Nissan.

Super fast and friendly! Allowed me to check in early and was out of there in no time.

Every thing was so explained and professional. Austin helped us find exactly what we were looking for the right price. Highly recommended!

Scotty was the absolute best! He was honest and kept my interest in mind When buying my first vehicle. Wouldn’t have been able to find a more reliable car if it were not for him. When you go to Nissan ALWAYS ask for Scotty!

My husband and I were in there yesterday for a special deal we received in the mail, as we have purchased through Joe Machens Nissan before and it was the last day of their special. We were appalled to find not a single Nissan employee was wearing a mask or social distancing. It showed a lack of concern for their coworkers and customers. As people who trust in science, we were grossed out that in the middle of a global pandemic with over 120,000 Americans dead, Nissan employees couldnt be bothered to help save lives or follow simple health guidelines. We wont be back.(EDITED TO ADD: Youll notice Joe Machens Nissans response below is full of excuses, as they even ended it with, We have done so much to ensure the safety of our customers and employees and are confident we did our part to help Columbia stop the spread of this virus. I hope youll allow us to continue to earn your business. A customer (me) literally wrote their employees were not wearing masks or social distancing, yet they feel theyve been responsible? Their response would be laughable if we hadnt just passed 400k dead from Covid in January of 2021. In the future, my family will choose a different dealer. Had they given a simple apology and taken responsibility, it wouldve been enough to keep our business.)

Our old car died on a road trip and Troy, Brandon, and Natalie were a great help in getting our new car in an emergency situation. We had a couple minor hiccups, as is always the case in buying a used car, and they fixed everything right away.Thank you again everyone. I love my new car.

Our experience with Machens Nissan and Cristian Sellars was more than wonderful. We appreciated the high level of integrity and honesty we received! We will be utilizing Machens Nissan for all our future car needs. Thank you Eric Olsen and Cristian Sellars!