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Hwy 31 Auto Repair & Towing
417 N Garden St, Columbia, TN 38401, United States
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Hwy 31 Auto Repair & Towing
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Je
Review №1

Greg was awesome. I was very panicked and probably to overbearing but he stayed professionally and did what he said he was gonna do. I will definitely be going back. I can’t thank him enough for helping me out when I was in a jam.

Gu
Review №2

Exelent serves,like family.

Ki
Review №3

Called for a tow. Told me he would be able to pick up my car in about an hour. That was 3 hours ago. No call. No show

Mi
Review №4

These guys are great. I have been here several times and every time I leave I’m happy. They do an excellent job of finding what’s the problem and also fixing it in a timely matter.Let’s face it no one likes it when their vehicle is having issues. That being said these guys take care of their customers and do great work. I highly recommend them the next time you may need your vehicle serviced.* So I’m adding to my old review. Because I ve been back twice since then. These guys continue to rock it out. When I noticed my clutch going out I had it taken back to them. Not only did Greg and Thomas get started right on it but also identified some other issues with my vehicle and contacted me to see if I wanted to get them fixed as well since they were already working on that area of my vehicle.When I got my vehicle back I was skeptical about about how well it would drive after. I wasn’t disappointed. It drove beautifully way better then when I had originally bought it used.So it doesn’t end there. While I was having the work done The mentioned to me in my previous visit that my rims weren’t right on my car. I knew this before hand but didn’t want to spend a whole lot on getting the right size put on because I’m getting my car there one piece at at time to the way I want it. Greg happened to come across some wheels that would be right for my car and once again asked if I would be interested in switching over. I said yes and they got me set up in a timely fashion on that as well and left me feeling like I got a steal.Fact of the matter is. If you like quality work and careful attention to detail I don’t think I’ve ever been better served than Greg and Thomas at Hwy 31. I just spent 2 hours joy riding in my car and enjoyed every minute of it. Thanks guys!

jo
Review №5

Great they take care of me everytime I need them

jo
Review №6

Best place for breakfast 27/7. Fast, friendly service and nice staff.

Ji
Review №7

My truck quit running and I needed a tow. Got a quick answer on the phone and Greg quoted a decent price for a tow and showed up promptly. Was going to get the truck towed home but he offered to take a look at it. I agreed and then came home and read some of these reviews and others and was concerned. That is why I am writing this review. Greg kept me informed, timely repaired my truck, and charged a fair amount for the work that was completed. The tow was free since I had him do the work. I would consider using his services again. Yes this is a real review from a customer that had never heard of this business until my truck broke down and I was googling for a tow.

Tr
Review №8

Yep. This guy lives up to his horrific google reviews. Hes had my car for two weeks and has done no work! I called repeatedly to see if he had done any work on the car and he either gave me excuses or tried to get more money by saying there was more wrong with my car than actually was wrong with it. After reading the other reviews I was horrified! So I called again because I noticed my car had been moved, I was hoping he had pulled it in for repairs finally, that was not the case! He literally decided to put it on his storage lot without notifying me! He said nothing about this on the phone said he was out of town and would have to call the shop and call me back. After he failed to do anything at all I went down to the shop and asked where my car was. They said oh its on the storage lot. So I immediately called the police! This man literally tried to hide my car from being towed out to a reputable shop where it can be repaired properly. Im having die hards towing pick it up and take it to a reputable shop. I feel much better knowing the shop Im sending my car to is reputable and willing to do the work! Seriously any shop that you have to have a police officer help you get your car out of after they did NO work on it. ... whats this guy up to? I truly believe this man is trying to steal my car and or the parts or God knows what hes up to but hes definitely NOT an honest businessman or professional in any way!

St
Review №9

THIS MAN IS A LIAR AND A CROOK!!! He said he towed my daughters car on Wednesday and by Monday said that it would be 565.00 to get the car back that day. Then and hour and half later he told my ex-husband that it would be 600.00 to get the car back that day. When come to find out with written and signed proof he was never even called to tow the car until Friday. so he only had the car 4 days counting Monday not the 6 days he was charging for. When I got down to Columbia from Nashville and had proof in hand that he did not get the car on Wednesday. He didnt get it until Friday he only took 65.00 off the initial charge that he told me. Then I wasnt even able to get her car the same day that I paid the 500.00 He all the sudden was out of town and the only one with a key to unlock the gate where the car was stored. So I had to find someone else from Nashville to bring my daughter back to Columbia the next day to keep me from missing anymore work. We they got down there to get the car then the front tire was flat and who ever went to get the car from where it was being held drove it on the flat and caused the tire to come completely off the rim. He had the nerve to tell then that there is a fire stone down the street. He didnt even try to put any air in the tire or offer any tools for them to take the tire off. He has awful reviews I will never ever let him tow anything or do any work on any of my cars. Its sad when another customer said that they wouldnt trust him to put a chain on a bicycle. He does poor business. He lies and cheats people out of money. He is the worse business man I have ever seen. I have called the BBB on him and this business and come to find out I am not the only one that has reported him to the BBB.

Be
Review №10

Read all the negative reviews. Do not let Greg touch your car. The guy will rob you. If you let him look at your car he will take forever to get back to you dodge calls and hit you with an enormous storage fee. Everything of value was stolen out of my car and I was threatened with police even before I found out anything about this. His words were it’s my car now do not make a scene or I’ll have you arrested. Rancid person all around.

Te
Review №11

Didnt fix car right, did more work than they talked to me about,, costing ne twice as much and never discussed it with me like they r supposed to by law so we had to pay 2x as much to get the car back and it still wasnt fixed. They also stole a computer reader out of my truck that they didnt even have to get in

Fi
Review №12

Awesome place! Great service! :)

Mi
Review №13

Greg Shima is the dishonest business owner of this shop. Tim Fitzgerald is his dishonest mechanic and business partner. They removed high performance parts from my truck and replaced them with used standard parts. This is a common practice at this shop. Beware of any dealings with this place.

De
Review №14

Worst service ever... Flat out!! I had to call the police on this place and everything. They are hustlers and liars. Lied right to the officers face.

Ch
Review №15

I was just raped!I have never been screwed so hard in my life. No matter what the circumstance do not use these crooks.YOU ARE A FOOL TO GO HERE!Their owner Greg bent my bumper with his ancient tow truck. The first course of action was to beat my fuel tank with a hammer repeatadly.After 4 hrs for a 1 hour job and lots of cuss words I was charged almost $300/hr labor and $75 tow and $450 for a $130 fuel pump.$948 for fuel pump replace on a 2000 silverado. Tow was 3 miles max.If you go here you are a FOOL! Dont trust these CROOKS!!!1 star was lowest option. There should be a negative rating.

Dw
Review №16

The only reason I left these people one because there was not a place to put zero these people are very unprofessional

Ed
Review №17

BBB needs to be contacted for this shotty, rippedOff customers and price gouging with all its business practices.RATE THIS BUSINESS LESS THAN ONE STAR.

Go
Review №18

This place is literally full of crooks. One of the mechanics there was also fired from a reputable place in Spring Hill for ripping off customers.They will break parts on your vehicle and then try to charge you for huge jobs to fix it. I told them I did not want anything else done and had it towed out. But not before they tried to retaliate and stole a cd player from my vehicle.Stay far away from these people

Fr
Review №19

Anyone looking for rude extremely unprofessional towing contact Hwy 31 Auto Repair and Towing they are 100% that. Came to drop off a vehicle to our business for someone else and left it down from us in front of another business up against their personal vehicles then proceeded to tell us they are dropping it right there and it was our problem to worry with getting it moved!!! Was very rude to my wife talked to her like a dog. Nice work guys I sure hope today was just a bad day and that u don’t treat everyone with this level of unprofessionalism.

Ke
Review №20

Very good place to deal with

El
Review №21

This place is a disgrace they shouldnt even be open they are crooks we were told at drop off a certain price when we went to pick up the price jumped 300$ because they replaced things that we didnt say to replace they just went ahead and did it as long as Im breathing I will never deal with these people again I live paycheck to paycheck and Barry ha the money to afford them we ha been saving for weeks to get my husbands car fixed and now we owe more people because we hadto borrow 300$ more

SH
Review №22

Fast and friendly service!

Le
Review №23

Worst shop in town all are crooks......

mr
Review №24

I called them over 20times over a 2hr span when my car broke down in the middle of a street to tow my vehicle before they even answered my call...then told me no one can tow my car. Why have a tow truck service if you dont tow cars. Would never recommend them for anything.

Ba
Review №25

Over charge for everything! Bad business

Ma
Review №26

Had them to tow my car and they towed it to the wrong place droped it and left

Th
Review №27

Greg is a liar and a cheat. Do not bring you car to him, I wouldnt trust him to put a chain on a bicycle. Hed charge you $150.00, have someone else do the work and it wouldnt be done right! Im out $600.00!

Ge
Review №28

Took my van there they couldnt get it fixed took them forever charge me $500 never got the job done dont know what happened to my van

Sh
Review №29

Welcome!

Wi
Review №30

Good

bi
Review №31

Best service in town!!!

Li
Review №32

Crooks!!

Information
5 Photos
32 Comments
2.4 Rating
  • Address:417 N Garden St, Columbia, TN 38401, United States
  • Phone:+1 931-388-4240
Categories
  • Auto repair shop
  • Towing service
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–12PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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