Comments
To
Review №1

Was welcomed as soon as I walked in. Mary Frances was absolutely amazing and walked me all around the store. She made the entire process so easy! She was patient with me and my indecisiveness. She respected the budget I set for myself and did all she could to maximize each dollar to get everything I wanted. If you’re looking for furniture the selection here is awesome and Mary Frances will steer you right!

Je
Review №2

I came in looking for a reclining sofa. My saleswoman was very knowledgeable and helped me find the couch I wanted. Will definitely return for any future furniture needs!

An
Review №3

I was terrified to order from here due to the awful reviews but I had a great experience. Joe was great to work with and I love my table and bench. Got delivery with setup a few days after placing my order.

C.
Review №4

Cody was welcoming the second we walked into the Showroom. He was very knowledgeable about the sectional we were purchasing and was patient with us while we were looking around. We appreciated that he didn’t follow us the entire time we were there, he’d check in with us every now and again. I’d recommend The Showroom. Great job Cody!!!

Wi
Review №5

Easy experience shopping for a couch - I worked with Brad to find a sofa after finding out the one I had wanted was back ordered until December. Brad had great product knowledge and was able to adjust quickly with what actually ended up being a better option at roughly the same price point. Highly recommend!

Ra
Review №6

We love our new bedroom set and purple mattress. Salesman at the location was up front that it might take several weeks for our items to arrive so we were expecting the delay between purchase and delivery dates. Cameron, Jim, and Duane delivered for us when the time came and they were awesome. Super fast, professional, and careful. Very happy with the process from start to finish and will likely choose Furniture Row again for future needs.

Lo
Review №7

Finally found what I was looking for at a reasonable price. Received chairs when promised. Quality is excellent.

Ad
Review №8

The selection was amazing and the quality great quality customer service was excellent by Terry King, very attentive and listen well and no salesman pitch or pressure to purchase

Gr
Review №9

We loved the amazing selection of pieces, although finding anything in stock was a bit of a nightmare (of course everything is like that currently 😕). We bought a dining table, matching chairs, and server. Delivery wouldnt be made for several weeks and we had to split the delivery into two parts (Table first, then chairs and server). When the time came for us to receive the chairs, the wrong ones were delivered and the delivery crew basically ran out the door before I could stop them and tell them to take the obviously wrong chairs back. However, Ethan, our sales associate was able to get things fixed, although we had to wait a bit longer for the right chairs to get delivered and the wrong ones picked up. All issues aside, were very happy with our new dining room set and cant wait for the opportunity to entertain family and guests with it soon!

Al
Review №10

Susan was a great salesperson, and introduced us to Ali, as we were looking for an heirloom rug. He took the time to listen to our desired color scheme, lighting, furniture, etc. Together Ali and Susan showed us countless rugs. We finally settled on a one of a kind Persian rug. Great service and the price was right a a the Labor Day was still going on. Thank you Susan and Ali!!!

re
Review №11

We had an excellent experience at The Showroom. Our sales person, Sabrina, was terrific! She didn’t pressure us. She didn’t follow us around trying to show us items that we weren’t interested in. When we did see something we were interested in she was very helpful. We highly recommend going to The Showroom. Ask for Sabrina. We will definitely be back.

sc
Review №12

Matthew was our salesperson. He was good to ask many questions so he could get a feel of what we were looking for.He took the time to show us several pieces of furniture that we were interested in and gave us time alone to talk about them.We settled on a beautiful sectional and Matthew took care of all the details. It really was the best furniture by an experience Ive had in decades.I can honestly say that was no pressure to purchase anything.

ch
Review №13

Brandi was very helpful and attentive. She made sure I understood everything including warranty options. She also advised of potential delivery issues with date chosen that way I would have no surprises in case changes were made. Awesome and quick customer service.

Ju
Review №14

The entire shopping experience is lovely:,the space is light-filled and attractive and there is always a sales person available. This is our second time finding exactly what we wanted after checking out other stores. We only wanted what was in stock and our sales person respected our request. Next time this will be our first stop, why bother going anyplace else?!

An
Review №15

Very helpful staff who didn’t pressure or pester us for buy. Nancy in the chow room helped us out and she was wonderful, even responded to us on her day off when we had to change our order due to size limitations and then promptly completed the order the next day when she was back in the showroom.

Ma
Review №16

Very clean and easy to shop. Debbra made check out quick and easy.

Al
Review №17

WOW! “The Showroom” is an excellent environment to shop in!!! The furniture rooms are beautifully displayed. Ideas galore!!I had a top notch experience with my Designer, Diane! Her experience, industry background and education is priceless. She quickly learned my style, comfort type, color pallet, and how I live in my home. She asks key questions that I really had never thought of or realized in my daily living space. We worked on my living room, dining and sitting area by the fireplace. I also appreciated her extensive knowledge of “The Showroom” inventory. Highly recommend!!!!

Ra
Review №18

I went to The Showroom in Denver. Great selection. Our salesperson was awesome. She knew exactly what to show us after learning what we were looking for. Great service. Would highly recommend.

Ma
Review №19

Debbra H. made our shopping experience so great! We told her what we were interested in and she knew exactly what to show us. She is incredibly patient, knowledgeable, professional and has such a pleasant demeanor. We will shop with her again!

Da
Review №20

Great overall experience. Joe know his products, availability and delivery timeline. As a savvy consumer, these are as important to me as value and quality. I recommend Furniture Row Bedroom on North Broadway in Denver. Ask for Joe, he’s your guy.

An
Review №21

I went in knowing exactly what I wanted. Shelby was sitting at the front desk and was quick and responsive. She greeted me with a positive and welcoming attitude and offered her services. She took the time to show me the sectional I was thinking about and the different finishes that it came in. She was very patient and I never felt rushed throughout the process. She was very personable and friendly and wanted to ensure that I understood everything about delivery and how the process would work. Being a younger looking individual, I’m often dismissed when I enter establishments and I’m glad that did not happen. I was treated with respect and like a normal adult. Thank you for your help, Shelby!

Ro
Review №22

Didnt like the drive from Loveland, but other than that we had a great experience. Our sales person, Brad was very knowledgeable, patient and kind. We felt no pressure at all. We told him the modern style and color pallet we were looking for and he quickly dialed us in. That guy deserves a raise. We purchased over 8k of furniture and left the store feeling like we got exactly what we were hoping for. We still have more furniture to purchase for our new home and will definitely be making the drive again.

Be
Review №23

This was a pleasant encounter. Initially you are left alone after a greeting to browse around. Upon asking for assistance, it was provided on the spot. After some direction about finding materials, was left alone once again to take our time to find what we liked. Checkout was easy and quick and friendly.

Gr
Review №24

Our salesman was very professional and knowledgeable, which made our visit much more enjoyable.

Je
Review №25

Debbra was amazing. She listened to what we wanted, and had an out of the box suggestion for us. We liked a dining table, but the server was too small. The furniture company has a line of office furniture that matched. We were able to get exactly what we wanted. We really appreciate the attention to detail.

Al
Review №26

Great store with a huge selection. Many recliner options for all budgets. Whitney has a superb attitude and is very knowledgeable.

Ry
Review №27

Great area for couches. Had some stuff available now int his market which is key. Very helpful. Highly recommend.

Mi
Review №28

Mary Francis helped my girlfriend and I pick out furniture today for our new place, and what an amazing experience it was. She was patient, informative, and helped us pick out the perfect furniture for our home. We will be back to buy more from her in the future!

Ra
Review №29

Our salesman Joe was phenomenal! He helped us in every way from moving furnitire around for our viewing purposes (sometimes carrying piece across the store for us) he ran back and forth between the living room show room and the dining show room) and helped get every piece we wanted. He was amazing and the other team members and manager were there to help if we ran into any hiccups. Great service, great quality!

Am
Review №30

My sales rep, Susan was amazing. She was patient in helping me select the perfect item for my patio. I was grateful for her help and I’m happy with my purchase.

Ki
Review №31

We found the dinning room table and chairs we wanted, they were available to pick up next day. Paulo was very helpful and knowledgeable, he showed us how the table leaf folded into the table for easy storage.

Ly
Review №32

Joe was the associate that help me he was a great conversationalist he was very knowledgeable of his inventory. He gave me a lot of knowledge with the short of interaction that we had. I will definitely be coming back to your showroom floor thanks again Joe for all your help.

No
Review №33

Ashhof is excellent when it comes to customer service. It was a pleasure dealing with him on our purchase today. Was so helpful and friendly. We highly recommend him!!!

Se
Review №34

Joe was so awesome to work with! He did not pressure us and helped us find the perfect pieces for our new home. We had been looking everywhere for furniture and Furniture Row had such a variety, great prices, and customer service. Thank you so much!

J
Review №35

Excellent friendly and helpful service. Terry K. was a huge help and very knowledgeable regarding the items we were looking for. Could not ask for a better experience!

Ju
Review №36

Joe Campbell was truly helpful and overall pleasant to work together.

Jo
Review №37

Better quality of furniture and selection compared to American furniture warehouse but they need to improve their supply chain. It takes 3 months for a couch to be delivered

Ch
Review №38

Great customer service from Sam, he went beyond expectations. He was very knowledgeable and accommodating. We will definitely be looking for him when we shop for our next purchase.

Jo
Review №39

Debbie helped us pick out a sectional rug. She spent a great deal of time showing us different types without pressuring us to select one that didnt fit out budget and taste. Once we confirmed on the type of rug that fit our budget Debbie was extremely patient with us. The purchase process was quick and without any issues. Said it would take about 4 weeks or so before wed have the rug. It came in within the timeframe that Debbie said it would.Good experience all around.

Na
Review №40

Having Nancy help us navigate the huge Showroom made the experience far more enjoyable than had we wandered aimlessly for hours. She was both personable and professional, and zeroed in on exactly what we were looking for right away. The only down side - having to wait until 2022 to receive furniture (yet having to pay for it in full now).

Su
Review №41

Excellent service! We haven’t received our items yet but can’t say enough good things regarding the customer service in store and post visit. We highly recommend The Showroom @ Furniture Row!

Ho
Review №42

Samuel was absolutely incredible at helping us find the right sofas for our home within our budget. Very knowledgeable and respectful and never pushed us to buy anything. The whole process was quick and easy!

Ca
Review №43

Daniel Juarez at the N. Broadway Denver, CO store was an absolutely fantastic sales consultant. He allowed us to take our time and was not pushy.If your looking to add quality furniture to your home and receive excellent service I recommend you shop furniture row and ask for Daniel Juarez!

Sa
Review №44

We needed a couch for our new place. Did some google searching and found Furniture Row. As we walked in we were approached by an awesome salesman named Terry. He showed us couches they had that fit our needs and then left us to test them out and decide. Terry was so wonderful and patient with us.We loved the selection they offered and quality of furniture. Our couch was delivered to our door a few days later. We will be back to Furniture Barn for future purchases!

Jo
Review №45

Our Sales Lady, Whitney Huston was very knowledgeable and patient with us as to our purchase of 2 Stressless ottomans and a reclining sectional. She was uplifting and energetic and we truly appreciate the fact she did multiple changes to what we actually wanted and ended purchasing .

Je
Review №46

Our salesman Russell was very helpful. He took the time to show us around and made great suggestions based on what we were looking for. Great experience!

Pa
Review №47

After changing residences 10 months ago, I had been to several other large furniture stores looking for specific items to personalize our new home. I finally found several items at The Showroom. I was greeted plesantly upon entering and left to peruse the store at my leasure. My questions about product availability and shipment concerns were answered directly and honestly. I do have to wait a bit for delivery but hopefully not as long as other items purchased elsewhere that I am still waiting for.

Mi
Review №48

The Showroom has an incredible selection of couches and recliners. Cathy Olson was very patient and super- helpful in finding the right collection and upholstery material....a pleasure to work with.

Mi
Review №49

Deborah did an excellent job setting up our order even though the items were not available. Great communication skills. 👏

Co
Review №50

Cathy Olson is one of the best sales people I have had the pleasure of meeting. She helped my girlfriend and me find the perfect couch for our new place! She did awesome and should be the model for sales people in the store. She greeted us and let us go do own thing without breathing down our necks, but was also not to far if we had questions. Not only did she help us find the right couch, but even got us a 0% loan it! I work in sales as well so I know the value of a talented sales person. Cathy is a keeper and would recommend any of my family or friends to see her. 11/10

Ma
Review №51

I was in a bit of a quandary trying to figure out which direction to go with my living room remodel. I told Mary Frances what I was hoping the end results would be and she helped me pick out the chairs and fabric to make that happen. I am SO happy that I came in that day and am anxious to see how everything is going to look when my chairs arrive!

Co
Review №52

The guy that helped us was really good. He knew just where everything was. It was a quick and easy buy. Thank you for helping us with this Daniel Juarez. Connie Brady

Os
Review №53

Daniel juarez was so helpful and very knowledgeable great service. Come down he would take care of you!!!

Da
Review №54

Cathy very patient with us picking out all the furniture for our new house!

Ty
Review №55

Second time buying from Furniture Row! We worked with Diane who was very helpful in making sure the sofa fit our space, showed us various options for chairs, and helped us pick out fabric for our pillows. We never felt pressured buy!

Ge
Review №56

Love my table it great in my kitchen the style is beautiful the size is perfect n I love your store

Mo
Review №57

The product only comes in one color. Would have liked a better selection with this product. Happy with the product

Mi
Review №58

I went in looking for a rug runner. Didn’t find one that worked for my space but found a beautiful painting and floral accessory! Cathy Olson was so helpful and friendly. My pal TJ bought a beautiful stool. Thanks for the great experience! Great art shopping. Thanks Cathy!

Za
Review №59

We just bought a house and were looking furniture. Came to furniture row and had the pleasure to meet Brandi...lovely girl. Helped us out without constantly shadowing us. She was absolutely awesome.Walked us through everything without issues.What surprised me the most was that she works 100% on commission but did not feel like it a bit...like I said she never rushed us or shadow us.Great job Brandi!!!!

Ja
Review №60

Whitney helped us to find the perfect bar stools and couch/loveseat. She was very helpful and the quality of the furniture is outstanding.

Cy
Review №61

I liked the quality of the furniture throughout the store and am looking forward to delivery of what I purchased. The salesman was courteous and helpful. He greeted me quickly when I entered the store.

Je
Review №62

Every time we make a purchase at Furniture Row we leave and say, that was a great experience. The salespeople are knowledgeable and not pushy. Anna helped us this time.. shes a pro. Were loyal to FR because of three great experiences in a row now

Se
Review №63

Nice attention from Debbie, she helps us all the way through the process of deciding what was best for us!

St
Review №64

Ethan was great. Once we made our decision he was quick and efficient and we were out very quickly. We had some issues between cal king/king and he helped make our decision.

Re
Review №65

I was the third customer through the door shortly after they opened at 10:00am. I asked the gentleman who unlocked the front door about purchasing a bed frame. He pointed to an area about 50 yards in front of me (it’s a BIG LONG store). As I was walking to the area to which I was directed, I saw a young gentleman on a “grocery scooter”, which I thought was “odd” but maybe he has trouble walking long distances. So I continued walking another 50 yards down the middle of the store & NO ONE stopped to ask if they could help me find my NEW bed frame. I was ALMOST the ONLY one in the store. I asked the “scooter dude” (Cody) if he could help me find a sales person. He looked as if I was “bothering” him & offered LITTLE help of any kind. NOT the sort of salesperson I would want working for me. When I found the bed frame I wanted to purchase, I patiently waited for Cody to make his way back to me, at which time we discussed the price & amenities of said bed frame. I agreed to the price & Cody accepted my payment and I left wondering if Cody works on commission or a sub-standard wage. Either way, he needs to realize that it’s the CUSTOMER who pays his wages, NOT the company he works for. Maybe he’d be happier working for himself.

de
Review №66

Whitney is so kind and willing to help with anything. We were not the easiest customers changing our minds on this and that several times but she remained upbeat and very patient with us through it all! Definitely recommend buying furniture here!

OO
Review №67

Great service from Russell and getting financing was snap. Look forward to enjoying my couch for years to come

Su
Review №68

I had a great experience! Was looking to match two pieces of my original furniture and add a dining room table. I found exactly what I needed :-) Paulo was a great help! Thank you for the beautiful table furniture Row!!

Ra
Review №69

The selection at The Showroom @ Furniture Row is vast and has something for every room. The Staff is always helpful and professional and they make your shopping experience a pleasure. Thank You Ali, Susie and Gabe. We appreciate your assistance very much!

je
Review №70

Great selection. Jessica was great. Very helpful without hovering. Will be back.

Mi
Review №71

Great Selection, very friendly and knowledgeable. They take the time to listen to what you are looking for and find the best fit.

Gr
Review №72

Whitney helped us get exactly what we were looking for. She was extremely helpful and thorough. Customer service was top notch and friendly. Planning on going back to do some more furniture shopping in the near future.

Ma
Review №73

A lot of options on anything you need, living room, dining room or bedroom. Excellent service, quality furniture and good prices 👍

Ch
Review №74

Such an outstanding furniture store. We were greeted by Cody at the door. He had asked if we needed any help and pointed us in the right direction. I was so worried he was going to hover over us. He did not. We looked everything over and left to go see what other stores in the area had available. Sad to say that though a couple of the other stores were much larger, they had two sales people to every customer and was constantly bombarded with can I help you requests. Not to mention though they had a lot of units, the quality was nowhere as good as at The Show Room. So we headed back and told Cody he could use his help. We walked back to our selection and he answered all of our questions and had us set up and out the door in 10 minutes. Was an outstanding experience!!!

tu
Review №75

We was looking for a new dinning table set. It was the second time we was there. The workers was really nice and friendly there. We picked out the one we wanted but we changed our mind on the way home then we called back for Sam, he helped us whole time there. He was so nice to exchange the different order for us on the phone. He was so patient and friendly. Thanks so much for helping out Sam. We are looking forward to come back to get more stuff soon .

Br
Review №76

The measurements posted for the bed were inaccurate- I brought my tape measure back to the store and glad I did as I would have ordered end tables that would not have fit. Need to ensure the data listed is accurate before placing in the furniture out for sale

Ji
Review №77

We recently purchased a bench for our bedroom from Furniture Row. The experience was just terrific. We went back to them because of the positive experience we had when purchasing our new sofa. They did not disappoint! The staff is super friendly, helpful and knowledgeable. Patrick, the regional manager was there and offered to deliver the bench because he lives so close to us and wanted to help us save the $92 delivery charge. That’s service!! Not something I’d expect as a normal thing but we sure appreciate what he did for us. I highly recommend Furniture Row, they have a range of beautiful options that will work for any budget, without giving up quality.

Bo
Review №78

We always get our furniture here. This time it was a beautiful dining room table set that’s handmade by Amish in Indiana. It will definitely look beautiful in our home. Thanks Sam for all your help with this. You’re a great salesman.

Au
Review №79

Jessica was great, she greeted us as soon as we walked in and let us shop around until we were ready for an associate to help us. A lot of furniture places will hound you, because they want the sell. Thank you again!

Me
Review №80

Brad was friendly and attentive. The store had multiple pieces we liked in stock.

Sh
Review №81

Cathy Olson was at the door, greeted us and took us around to the items were looking for. We found exactly what we wanted and fortunately it was in stock. Very easy

Ir
Review №82

They were all very courteous and help me all the way through loading up my truck.

Ba
Review №83

It was my first time in and I had a wonderful experience the staff could not be more helpful but not pushy at all. They gladly offered help let me borrow a tape measure and professionally answered my questions. I happened upon a great accent sale on top of it. Offered me water and help to the car with my purchase—I was a very happy customer

d
Review №84

Whitney was awesome to work with! They were super busy on this particular day but she found time to spend with us and made sure we had what we needed. Great job Whitney!

Ki
Review №85

Haven’t bought furniture in a long time and this experience was no different than in the past - all good!

Fu
Review №86

The show room has fantastic furniture. And for what they sell, I think the prices are actually pretty good.

Me
Review №87

Diane was so incredibly patient and helpful! I was hesitant to go to a big store with so many options, but she showed me exactly what I was looking for and has a great eye for color and pairing patterns. So lucky I was able to work with her today, looking forward to enjoying my pieces at home!

Da
Review №88

Richard and Ashraf are exceptional. Thank you for making things easy for your clients. Appreciate the help.

Me
Review №89

Whitney was awesome! Super helpful and did everything she could to find us exactly what we wanted! Great experience.

Ch
Review №90

Very good experience. Good selection at all price points. Good deal on a quality couch. Great simple zero interest financing deal. Brad was our consultant. Very polite and professional and gave us space to wander. Followed up on the sale to make sure we got what we needed. Addressed our questions and experience was as easy as it should be.

Te
Review №91

Joe and Annette really helped me out with a bed for my new apartment, great service I recommend 100%

Sa
Review №92

Welcoming staff who express sincere interest in helping you. Very low-pressure, relaxed shopping environment with just the perfect amount of service. Katie & Angle super helpful!

Sa
Review №93

The sales associate, Debbie, was very helpful and the sofa I selected was in stock. The showroom is tastefully done with a wide variety of styles.

Sa
Review №94

Fast, friendly service. Answered all my questions and secured my purchase. Furniture Route is a great place to shop...in store or over the phone.

Am
Review №95

Loved our visit here. Very nice furniture for reasonable prices. We were assisted by both Debra and Debbie. They were both so friendly and helpful!

Pa
Review №96

It was an all day adventure and several warehouse stops trying to replace a 20 year old couch and purchase a new sectional couch for the family room. We really liked a few couches but we were just about to leave when we asked Terry King a few questions. He was very knowledgeable about what was available in the showroom. He was able to assist us with a new sectional, we chose fabric style and color and size of the couch, he was so patient throughout the process. Answered questions when we needed help gave us space when we were figuring things out. Physically moved a chair over to the couch we were about to purchase, so we could see if we wanted to possibly add this to our order. He was phenomenal, I thought we would be spending the next weekend on a continued search but we ended up with a new couch, sectional and still thinking about the chair. Very satisfied with the quality of our purchase and our buying experience.

Fa
Review №97

The manager asked me if he could be of service, I asked him how can I get this on my truck and he IMMEDIATELY responded paying for it first.Shut me up. I was a loss for a comeback.I was in and out in less that 8 minutes. PERFECT EXPERIENCE.The kid loaded me up and I was on my way.Awesome attitude by everyone. Especially the sarcasm. I fished for it and they came right back with a satisfying rebuttal. Loved it.

Br
Review №98

Super great experience. So much furniture to look at. Lots of options. Thanks Debbie!!

Ta
Review №99

The employees were super helpful in finding me the best value for what I was looking for and even helped me load it into my vehicle.

Au
Review №100

1st time in. Good experience and great sales rep super knowledgeable and friendly. Would highly recommend!!! Will definitely be going back for our future furniture needs.

Information
100 Comments
Rating
Similar organizations