Mina is the best employee ever, knew what she was talking about and helped me pick out some of the best products ever. Highly recommend
Was probably annoying with my questions but Issac was extremely helpful and patient. He was knowledgeable about Everything.I came in needing an item and left with more. Finally committed to pipe and extremely glad Isaac helped. Just go see him. Thank me later
Clean and cool place i got some cbd cigarettes and they were nasty
Go see Issac. Best kratom prices you’ll find. Planning on getting some glass soon enough so I can take my puff stuff to the next level.
The only vape shop I go to. Great prices and wonderful, knowledgeable staff.
Have shopped here a couple of times now and the service was always excellent and extremely knowledgeable. Recently, I came in and purchased 5 coils but learned they were the wrong size when I got home. Should’ve verified at the counter but that’s my fault. I asked if it was possible to exchange all but the one I opened the next day and the owner/manager was more than accommodating.Highly recommend for vape needs
So many different items, flavors, just everything! Will be going here especially for the gummies!!
We just left the store and we bought a vape pen for $7 dollars and we got home 5 minutes later to try it and the button is STICKING. After we called up to the store to ask for a replacement, they told me there was nothing they could do in regards to a replacement. I MEAN WE JUST LEFT THE STORE AND WITHIN 5 MINUTES THEY COULDVE REPLACED A $7 Vaping Pen
Edward at the 5 points location not only helped me find everything I needed, but also a few things I didnt know I needed and now have. Great experience and very professional with how he talked to me about newer products I was unaware of that Ive actually been needing. Thank you Edward!
The people are pretty helpful and knowledgeable. They have a wide selection, but definitely lack some quality on certain things. Ive personally never had a bad experience here but have known many who have had. Theyre still my #1 go to spot for any smoking or vaping needs.
I came in at close to closing and the girl was soo helpful,knowledgeable and just a boss. She quickly had a rather tipsy customer exit the store. Love her!!!
Got a lil box mod there for the delta 8 and it’s amazing. Exactly what I was looking for and the people working there were so nice
Helpful staff that wants to connect products/solutions with customer needs and/or concerns.
Isaac is great! Very helpful. He deserves a raise.
Well organized and clean store. About average pricing. Friendly staff.
5 reasons why this vape shop deserves 5 stars.1. I was traveling to Columbia early in the morning & broke my tank, this shop was easy to find, the only one open, and as a plus the google hours were actually correct.2. The gentlemen who greeted me was so knowledgeable, helpful, and super polite.3. He was able to show me the correct replacement tank in under 30 seconds.4. I was shown how to correctly change the coil since It was a style new to me.5. I felt truly helped every step of the way and confident in my purchase!I have been to many vape shops but this one is by fair the best I’ve been to, I only wish it was located closer to my home.
Theyre friendly like minded people working at this corporations store fronts but the soul of the business is quite different.
Friendly and accommodating staff.
Super knowledgeable, helpful, friendly girls work here! Made some excellent purchases today based on their recommendations. I couldn’t be happier!
Cat was very helpful walking me through pros and cons of different glass options and helped me find which one would work best for me. Ill definitely be coming back.
They sell defective equipment here and have an all sales are final policy.
BEST SMOKE SHOP IN COLA 💓 The selection was above average. The customer service was excellent. As a matter of fact, Mia helped us with our purchases and made sure our experience was absolutely amazing. She is so sweet and so knowledgeable about the products she was selling! She deserves a raise for sure! I will definitely be back soon.
Very courteous, had item, clean
For people inside working and no one could say hi how are you doing can I help you anything but hold their own private conversations as I keep looking for something after I find it it’s at least 3 to 4 dollars overpriced because Columbia vapes just closed around the block. Why would you treat a loyal customer so bad. Deuces
High Life has great quality items and great prices. Customer service reps are friendly and know what they are talking about. One of my favorite reps, Mia, is very helpful and funny. Even if I’m not getting something new, I love to go there for the conversation. Easily the best smoke shop in Columbia SC!
Great customer service,laid back associates that are super cool
Awesome place. Great prices and even better staff. Willing to take the time to answer any questions you have. Definitely would recommend.
High Life had a specific piece that I was looking for, and the salespeople there were super helpful and talked me through using everything new! Could not have asked for better service and selection!!
Ive gone to to High Life and gotten great service (Cat specifically is amazing!) Ive also been and gotten terrible service. I went today and bought vape liquid, I asked for 3mg nicotine and was sold 35mg salt nic. I called to see if I could exchange the product and was I could not return or exchange it. Now Ive been sold a product much stronger than what I asked for, that I cannot use, or even exchange to get something I actually can use. Probably will not be back.
The store has a nice vibe. Johnny was super helpful! Found me everything I needed and then some! I will definitely have to come back again.
Wide variety of product & a quick staff make this my #1 stop for smoke & vape products.
This is the 3rd time Ive gotten the wrong vape coil from them. I ask for mesh but get home to ceramic. Just make sure you know exactly what you need and what it looks like before you go there because you may walk out with the wrong thing.
Simply the best and most high quality shop for smoking accessories and ethnobotanicals. Chad and Amberly are friendly, helpful and professional. Be sure to tip them in the ‘parking fund’ jar as it costs a lot to park for employees. That’s right...they have to pay to park where they work. So do the right thing, eh?
They always take good care of me, love this place .
Go to jays wellness for all your smoke shop needs ! i got something from here and got home and it didn’t work. at all. they were super rude and unwilling to help me figure out how to fix it or offer any type of exchange :( sad day because i won’t be shopping here anymore and will be spreading the word. i hate to be a karen but i couldn’t believe this. big sigh
Mia is awesome!! The service here is never less than amazing and they actually help you find just what you’re looking for. I’ve visited other smoke shops but they’re not like this one!
Too expensive its a rip off
Awesome service. Isaac does a great job
Wide variety of products for all your smoking lifestyle needs. Decent prices and open late! Located in a busy section of town so parking can be difficult during holidays. Great store!
Mia was very pleasant and helpful. Jessup and Zach were knowledgeable about the products. They all were extremely helpful and friendly. I will always come back and shop at High Life.
They are super helpful and they guide you step by step. Like Mia said I got your back! And sure as hell she did. Im telling you best experience ever in any store! Please come here!
I had a wonderful experience. Amberly was amazing. Super helpful. Highly recommend and hands down the best prices around.
Staff has a commanding knowledge of there. Products and are very personable. My new go to place😎😎
This place had plenty of information on nicotine vapes.
Had a great experience there. They have a variety of products and I was able to find the pack that suited me. The owner is very nice and helpful. Lex also did a great job helping me find the product i was looking for
Great selection and prices. Staff was amazing and Brianna helped me find the perfect item! Great place
Didn’t have enough knowledge of the products they sold me. First, they sold me a vape battery without informing me that the charger needed to be purchased separately. When I tried to exchange the charger that they said would be compatible with my vape battery (because it didn’t fit) they declined to do so because I didn’t have a receipt. They also could not look up the purchase history or accommodate the issue that was their initial fault.
Staff there is absolutely awesome, vape juice prices are good. Vape mod prices are absolutely ridiculous..
I love this place! If I could give them more than 5 stars, I would in a heartbeat!! The staff are always friendly and extremely helpful, willing to go the extra mile to make sure you have a great experience. They always have some type of sale or promotion going on. They have pretty much anything and everything you need for smoking and/or vaping, plus all the extra stuff you didnt know you needed until you saw it in store. Highly recommend this store to anyone looking for disposable vapes, pods, juices, e-cigs, mods, tanks, coils or rolling papers, pipes, pipe cleaners, detox drinks, grinders... You get the picture
Be wary of five star reviews: they offer discounts to any customer who rates them five stars before their purchase! I went in and spent $24 on a quartz nail only to find out that the employee had snapped the joint by rolling it too tightly in the packaging. I noticed the mistake less than 2 minutes after walking outside of the door, turned around with the original packaging, only to be told that “this store does not accept broken glass to be returned.” Needless to say I was stunned when I was told I would not be getting a refund or exchange, but rather 20% off of my next purchase. Thanks, but I would rather never spend a dime again at this place.
I love this place, though the prices are somewhat higher, the girls are my absolute favorite. They always remember me, deal with my overly need to be picky and totally love my baby girl. The ladies of high life make it all worth the trip on a weekly basis
5/5 stars. Chloe was so helpful in helping me find exactly what I needed. Will come back again.
Busy but helpful employees
Best smoke shop ever! These kids are on point and professional. Hit it up fellas! Won’t be disappointed
Mia was the great! She was so helpful and always has my back! Will come back just to see her! And Chloe was amazing!!!
This is my favorite shop in the area. They have a wide selection to choose from and they can offer tons of advise about what you need. They work with you to get what youre looking for. The staff are friendly and the place has a more chill vibe than other places Ive been. Not sure why other reviewers say their stuff breaks easily because the pieces weve bought have lasted and the products always work the way they say they will.
Jessup was very knowledgeable & helpful. The prices here were surprisingly low as well. Will definitely be back.
I had an amazing experience with Chloe! She was extremely helpful in selecting the Pax vaporizer. Knowledgeable and service with a smile!
We go into high life almost every week! Frank does an awesome job at helping us make the tough decisions! Great military discount & cool new glass pieces every time we go in! Casey is also very helpful every time we see her
They were so helpful and nathen was especially kind and tall. Chloe was very knowledgeable. I can’t wait to go back! 😉
I buy my pods for my Juul there about once a week. They are always friendly and always have everything in stock. Competitive prices as well
Great customer service and quality products. Love this place. Ask for Chad he’s too nice.
Good stuff..
Paul helped us and was absolutely amazing! Showed us different items for over an hour and was very thorough and informative. He was a sweetheart and me and my boyfriend will be back!
These guys are great! Jared and the staff are very helpful and their selection is top notch. I highly recommend the store.
Been in Columbia for 3 years and have been visiting this shop less and less. No longer has the best selection, though still some what competitive. Where their glass is competitive in selection, its usually priced higher then other places in town. The staffs help is at a minimum without really giving you any sort of real knowledge to remember - fairly rude in the past over the most trivial things if you do not know exactly what you are looking for. Over the last 3 years the staff has been pretty much completely changed out with all new people multiple times. Makes it difficult for a regular customer to build trust within the store if there is never a familiar face to see.
Came here for 420! The place was crowded but someone spoke to me as soon as I came in and came back to me as soon as they had free time. I came for a grinder and MIA was very helpful, so sweet, and didn’t try to push any more expensive item on me. I came in with a certain price range I had to stick to, and Mia was able to help me find something GREAT within that price range. I couldn’t be more satisfied with my visit today.
The staff is always helpful when we go. Brianna was very quick to stop what she was doing to help us pick up what we came for. Overall good store!
Clarissa was so nice and helped my friend and i pick some stuff out that we absolutely love! Thanks so much
Bought a new piece for my fiancee. The staff was really friendly. They have an AMAZING selection of pipes and bowls and they arent overpriced either. I will definitely be back for another purchase.
Fantastic shop. Knowledgeable and engaged staff that puts the customer first. Best prices in the state. Whole heartedly endorsed.
Cool place, Staff very friendly, helpful and patient more than willing to answer any questions Unlike so many other Smoke-Vape shops (Dab Sh!ty) Ive been gone to Never to return...
Fun laid back environment. Brigman is awesome and helpful. Definitely come back to do another cartwheel for these guys.
· March 8, 2017The staff is awesome. If there was anything you needed help with, had a question about or just wanted to converse in depth about anything, they were there with the answer you were looking for. All of their products were cutting edge and they have everything at least a week or more before their competitors, respectively. Always a pleasure to visit with these guys.
Good place have a lot of options to choose from. Great prices, everyone is friendly and good customer service.
Frank is amazing! So helpful and knowledgeable. He really helped find the perfect pieces for my collection!! Highlife is the best!!
Come here all the time. Always fun new pieces and newest devices and I always leave happy! Trey rocks socks!
Purchased an AWS scale. The sales person calibrated it for me. It seems it wasnt as accurate as expected so I decided to get another and it seemed to work well while in the store. Got home as was very disappointed with it. The scale I chose was just as bad as the first. Calibrated it several times. Still inaccurate. Looked at the sales receipt and it stated, all purchases are final. No refunds, no returns or exchanges. Wasted 20 bucks. Will never go there again. I know now where not to go.
Johnny was so helpful and patient with helping me and my boyfriend find exactly what we wanted! Mia was full of energy ensuring that your experience here is going to be nothing less of perfect.
This place is dope, great selection of everything you could want out of a shop like this. The staff is super cool and laid back and the guy that helped me knew exactly what to get me, definitely recommend it.
BUYERS BEWARE! I made a cash purchase today from this establishment. When I got home, I discovered the device did not work. Within 3 hrs of my purchase I returned to the store with all orginal merchandise and receipt and was advised by the manager that their system is down and therefore she cannot do an exchange. Due to this inconvenience I was stuck with an unusable device and her best advise to me was come back on another day and call before I come to ensure they are open.This is not the 1st malfunctioning device Ive purchased from here. I will NEVER shop here again.
When I walked in, I was greeted so good by the guy coming from the back. I showed him a picture of what I wanted, he broke everything down to me with options, and I was literally in and out in 5 mins! Completely satisfied and will definitely be back and tell others!
Kristina was super helpful and seemed to know her way around the products. She sets a great example of how floor staff should preform
Great vape shop!
Awesome people amazing selection. Much better than Purple Haze. They have horrible customer service and do not make me feel safe in the store. Go High Life!!!!!!!
I love high life for their awesome and unique glassware. Zach helped me pick out an awesome piece!!!
While downtown I stopped in to get information on waterpipes, as I am new to concentrates. I felt uncomfortable at first because Im new to this. I was greeted by a lady named, Penny. She was so welcoming, and made me feel right at home. She explained everything I needed to know, and more. I will make High Life in Five Points a regular stop for me. The entire staff was great!
Mia was amazing! She was very knowledgeable! Kris got us right with the flavor! Definitely will be back!
Johnny with high life was extremely helpful in the search for new coils on my vape. Highly recommend this shop!
Johnny was the best! He was super knowledgeable about Kratom and had THE best customer service! Def stop by to see him 😊
Was impressed with Mias customer service. Even when she accidentally got her hair caught in the cash register, she had a great and fun attitude!
Mia keeps the good vibes fresh. Great customer service every time. Check out them deals.
Theyre super helpful! Very informative as well! s/o to Zeke and Cam for all their help!
Marcus is the best. Came in today and got an awesome grav water pipe. Thank you high life
Olivia was very helpful. This place is very recommended.
They sold me a vape.. opened the box and realized their was no vape in it. They wouldn’t let me even switch it so I had to buy another one