user
Morningstar Storage
4411 HardScrabble Rd, Columbia, SC 29229, United States
Appearance
Morningstar Storage
Comments
Si
Review №1

Very customer oriented, friendly staff. The contactless registration process was easy to follow and understand. Upon arrival, I was greated by staff member with a bag of goodies, a lock, keys, and even received a demonstration of how the new locking system works. Thank you for making the process pleasant.

RA
Review №2

Great experience and Michelle Ortiz was the best very helpful. Recommend them for sure 5 out of 5 Star Rating .

De
Review №3

This is my first opportunity to rent with Morning Star, but the experience was Great. Personnel was professional, courteous and knowledgeable. She completed the paperwork expeditiously and very patiently explained the key and lock process. And best of all the first month of storage is free. I would highly recommend them for service.

Cu
Review №4

Great Storage Facility! The in store representative was very helpful and knowledgeable. I was able to reserve a unit within minutes and I didn’t have to pay till I was ready to “move in”. The unit was clean. The touch less welcome bag was nice! Had some sunglasses ant a “T” in it, with the lock for the unit. Motion sensor lighting is very bright! I definitely recommend Morningstar Storage.

Co
Review №5

I dont rent here, but wanted to leave a positive review for their signs. They bring joy, are hilarious, and amazing! Keep it up!!

Le
Review №6

Morningstar has been great. Shanet Belk coordinated with me and made the process very easy and also made sure things were done in the appropriate manner and asks the specific questions needed to give me the right unit. Great experience overall and I would definitely recommend

Ke
Review №7

Shanet was very friendly & knowledgeable. I went to look around & gather prices, but Bc of the warm welcome and level of professionalism, I decided to proceed. She allowed me to look at the a couple of units before deciding on one and after all that, she thoroughly went over all paper work/fine print. I had a good experience and recommended to anyone looking for a storage space to give them a call

Re
Review №8

The sign is hilarious and the service has always been too notch. Best storage facility Ive ever used.

Ah
Review №9

Quick service and extremely convenient for my situation. Very professional and accessible group.👍🏾

Wi
Review №10

There is no one review that can represent the awesome experience at Morning Star Storage. I was in need of storage and a truck and Michelle made that happen quick, fast and painless. This helped greatly with turning my chaotic situation from a mad dash to an easy move day. My family is greatly appreciative for this. Thank you Michelle for the spectacular experience and quick resolution to my situation. You Rock!!!

Pr
Review №11

Don’t let this lousy company FOOLED YOU ONE DAY late charges fees are outrageous!!! Manager Michelle Ortiz needs to be replaced she’s condescending, inconsiderate and have no flexibility to with the public. A week ago I asked to speak to her supervisor to file a complaint no one has reached out to me. WONT BE RECOMMENDING ANYONE.

Re
Review №12

Very nice storage facility. Employees are very nice!

Im
Review №13

It was alright, What threw me off was infestation of bugs in the storage unit and plus the dust but I expected dust just not the insane amount of spiders and bugs, But overall it was average place to hold my storage into my new house.

Zo
Review №14

Customer service has been very helpful and understanding and helpful which is very appreciated.

Wi
Review №15

I am using Morningstar Storage to store my daughter’s belongings from her apartment move. This company was the second out of three companies that I sought estimates for using their storage services. I am very happy with my choice because they gave me a great deal and were very helpful with any issue associated with my move in (which were very few). The manager was very detailed and professional in explaining my storage options and fees. If you live in the NE Columbia area and need storage, I would highly recommend them for your storage needs!!!

Da
Review №16

I was with them for over a year. I met Michelle when I signed up for a parking space. Super nice an professional!! Didnt realize she was the manager! She made everything easy and smooth! This is how you take care of your clients!! Keep up the great work!! You wont be disappointed.

Ma
Review №17

Excellent customer service from Mrs. Ortiz

Ja
Review №18

Ms. Michelle was extremely professional and courteous. She answered all of my questions and made moving a seamless and pleasant experience. I am a life long customer!

Xa
Review №19

Morning Star storage is an absolute great storage facility. Property manager Michelle Ortiz provides fabulous customer service. Superb client support! The facility was neat, organized, clean. I feel very comfortable doing business with Morningstar. I will definitely recommend.

Jo
Review №20

Michelle is friendly and helpful. I was worried when MS took over but it has been a smooth transition.

An
Review №21

I have been a customer of this facility for many years. When Morningstar took over, the quality of service didnt change. You feel like family! I love Michelle!

Br
Review №22

Michelle, the facility’s manager, is awesome! She is friendly, professional, knowledgeable and very easy to do business with! The facility is very secure and clean. I have been doing business with them for several years and plan to continue with them.

Wi
Review №23

I have only dealt with storage facilities twice in my life. I can guarantee you that you will not get a better service than Morningstar Storage on Hard Scrabble Rd. The manager Michelle Ortiz was very polite and hospitable with her service. She was very knowledgeable which made that experience smooth and easy. Thank You.

Ea
Review №24

Thanks for the fantastic customer service. Michelle, your facility is absolutely fantastic, clean and above all, safe!Thanks again!

A.
Review №25

Morningstar is Truly a Top Notch Facility!I would Totally recommend anyone seeking a safe and immaculately clean environment to temporarily house their important valuables.Also, Michelle is Very Professional. But most of all she is a sweet and caring person who takes pride in assisting others through their storage experience. She really helped me alot and I appreciate it from the heart.L. Fattie 😎

Ni
Review №26

I would definitely recommend this storage facility to anyone looking for a clean safe place to store your items. Michelle the Manager is AWESOME!! So polite, professional and she cares about her facility and her customers. She was a always so nice. Greeting all her customers with a snile. Always. Serena and Reggie Saunders.

Wi
Review №27

Morningstar Storage had excellent customer service, the staff were very patience and professional.

Jo
Review №28

Our experience was great! Michelle and her friendly coworker quickly guided us through the process of renting us a unit. They helped us pick the best size given all the options and the best affordable rate. The office, yard, and unit was clean. There was even a baby gecko that greeted us on the property. Hey guys I hope y’all keep doing what you’re doing. Oh an can’t wait to see those office renovations!!! Aqua 🙂

Va
Review №29

I would like to say how helpful, friendly all the staff was at Hardscrabble Road location. The service was excellent, hats off to all of them.Special thanks to the Manager . She Michellehas been eilling to help me any time I needed it.. who always

Jo
Review №30

Michelle made the experience quick and super easy. she is extremely knowledgeable, responsive, and friendly. Highly recommend.

Do
Review №31

Very polite people. Nice place. The only thing I was shocked at was after getting my unit, I did not learn about the the service fee and the lock fee. I guess they are switching over to cylinder locks, so for some units you cant use your padlock.

Sa
Review №32

Customer service: 5 starsPricing: 5 starsCleanliness and Pest Free: 5 starsEase of Move In: 5 starsPositive experience across the board. Thank you!

An
Review №33

I️ had a great experience with Michelle at MorningStar! She was very professional and nice! She answered any questions I️ had and had a great attitude! I️ would definitely recommend this place to others!

Cu
Review №34

Great job Mr. George and Ms Sarah. The two of you are a great husband and wife team. Thanks for your EXCEPTIONAL customer service, especially your hospitality when I came to rent a space. My wife was sooooooooo happy and ecstatic after her office visit of the professionalism that was on display. Super wonderful and I HIGHLY recommend this place if youre looking to rent a storage space. I will surely be back if I am ever in need of one again.

Fr
Review №35

I was extremely pleased with the service I received at Morning Star. She was professional, build a great rapport, asked relevant questions to ensure I had the proper size space to suite my needs, educated me on the process which I decided to signup up for auto-pay and explain the insurance policy. The office, grounds and storage areas very clean and organized. I would highly recommend this location to family, friends and coworker.

Je
Review №36

My experience with Morningstar storage was great, property manager Michelle Ortiz is fantastic she had my units ready when i arrived she,s a great asset to this company .and i rate her 5 stars without a doubt

Je
Review №37

Great experience! Front office staff was efficient and helpful. The use of the free truck was key in our decision to use their storage facility. Awesome experience!

Ar
Review №38

Outstanding facility and very professional staff! Thank you!

go
Review №39

The manager is exceptional. She is very detailed and honest, not to mention her pleasant demeanor. Very customer oriented.

Mi
Review №40

Michelle Ortiz is awesome to work with. They continue to make improvements to the facility. The little things like having flatbed carts at the entrance to each section is a great enhancement.

Fa
Review №41

This place is awesome! Beat rates. Super clean. Secure. Great customer service from the nicest folks in the storage business. They treat everyone like family and it is always a pleasure to stop in and chat with them.

Le
Review №42

We found Plantation Storage on Hard Scrabble Road when we moved to Columbia in 2011. The managers, George and Sarah are wonderful people to work with. Each and every time I called the office (sometimes monthly), they were always professional, pleasant and willing to help. The storage units are clean and I always felt comfortable with my belongings at the unit. The monthly emails with the discounted rates are always a plus! I would recommend anyone needing storage to check them out.

Da
Review №43

Storage unit was ready for move in and clean. Michelle (mgr) and Karen were extremely attentive, helpful and courteous. I would recommend Morningstar storage

K.
Review №44

Great service

Je
Review №45

Used their storage facility for a year before moving into a house. Extremely clean, very safe and extremely professional. Definitely will use again if needed and highly recommend!!!

De
Review №46

Michelle is amazing!!! The facility is also very clean and easy to access.

La
Review №47

This was very convenient for us to get our house cleaned out when we have new carpet installed. The facility is always clean and the staff is excellent and always happy to help! I recommend using them to everyone I know.

Co
Review №48

Staff very polite and helpful. Facility very clean and organized.

Br
Review №49

Kimberly was extremely helpful and got back to us right away She was able to answer all of our questions and get us into our unit of choice the same day.

Ro
Review №50

Returning customer. Same great customer service, excellent staff, beautiful facility and first rate security. George and Sarah, managers, made it so easy by explaining my options and different money saving deals. The Relief Manager was AWESOME too.

An
Review №51

I was very please with the service and the access that I have to the storage. very well maintained, bathroom and outside areas were well maintained. The managers were very friendly and helpful. I was able to used their truck. I will recommend this storage.

Mi
Review №52

Great customer service. Consistent friendliness and very nice. Units are clean, well lit and maintained. I had a great experience. Will definitely return if the need arises

Da
Review №53

Great customer service and I would recommend this company any day

Da
Review №54

This storage place is secure and clean. The staff is wonderful.

Co
Review №55

Great service, quick and easy!

Th
Review №56

This is the cleanest storage space I have ever seen! Sarah and George was such a pleasure to deal with!!!!! Whenever I needed something, they were always there for my family and I. They made moving in SEAMLESS and PAINLESS! Well miss you Sarah and George!!!!!

De
Review №57

This is the second time I have used this facility for a move and have referred others. The facility and grounds are well-maintained, secure and readily-accessible. The staff is professional, courteous and accommodating. I will use them again if the need arises.

Be
Review №58

Michelle is awesome!!! This place is the best place if you are looking for storage!!! Customer service above board and with a genuine smile!!

de
Review №59

This place was really the perfect choice for my business to store at. Security, clean, well lighted and the management really took care of me. The big companies just treated us like they didnt care and for the cost, I got what I needed. Will let others know also. Thanks Plantation.

Ty
Review №60

Sarah has been AMAZING in helping me secure a storage unit from across state lines. Would recommend this facility to anyone in the area, especially those looking for climate controlled units.

Mi
Review №61

Use storage unit for 14 years. Great management team and great location. Well lite and secured area. NEVER had any issues.

Al
Review №62

Very clean, affordable and great customer service. The truck save me alot of money and Im glad I found them!

Ya
Review №63

This was the best choice for a storage facility. I recommend them to anyone in need. The staff is courteous and friendly.

To
Review №64

Very nice staff, location was always clean, I only left because of moving out of town, noone will measure up to them!

Na
Review №65

Friendly and helpful people. Clean storage units. Convenient location.

An
Review №66

Excellent storage facility and customer service! I would definitely recommend this facility.

Ca
Review №67

Ive been storing with them for about a year now and they have been very polite, helpful, considerate and they are all just all around great people and I am very impressed with the cleanliness and upkeep of the property.

Ca
Review №68

Staff was outstanding and unit, price great!

Ca
Review №69

Clean place

Ja
Review №70

Ok but got more expensivd with new owners . should pro-rate if you leave early with notice

He
Review №71

Real professionals with that personal touch.

Ke
Review №72

Convenient, clean, affordable and such nice people!! If I ever need storage again, I wont hesitate to return.

C
Review №73

Absolute first class & friendly customer service! If I need service again, I will go here first.

Br
Review №74

Manager is very friendly and helpful.

ch
Review №75

By far the nicest people the warmest welcoming and caring family !Thank youChad P.

Jp
Review №76

5-Star Service and units!!!

Ly
Review №77

My husband and I moved to Columbia,we had more stuff than room in our house.We checked several storage places. We tried plantation storage the owners were friendly and also helpful in getting us what we needed.Our stay went from one unit to three units.We would highly recommend them.

Sc
Review №78

Clean and secure and Sarah & George and Jerry are nice peoples. Enjoyed the move in.

Ro
Review №79

Great staff, friendly and attentive. Clean and secure

Ja
Review №80

Ran by great people who will always be there to help.

Ch
Review №81

Super friendly staff, convenient location, plenty of deals to save money by prepaying, etc. Id recommend them.

De
Review №82

Very nice and clean. Employees are great!!

Jo
Review №83

Great service, good location, nice people.

Fe
Review №84

Great customer service!

Me
Review №85

Great customer service, clean office area and storage unit, easy access to our unit. Exactly what we needed!

Ke
Review №86

Super nice place good people to work with

Ca
Review №87

Facility was great, but George & Sarah were even better! Couldnt ask for better folks to work with!!!!

T
Review №88

Great experience! Friendly, caring, accommodating and clean!!

De
Review №89

Awesome customer service.

tr
Review №90

Great experience overseas

Information
16 Photos
90 Comments
4.8 Rating
  • Address:4411 HardScrabble Rd, Columbia, SC 29229, United States
  • Site:https://morningstarstorage.com/location/370/sc/columbia/hardscrabble/
  • Phone:+1 803-702-0292
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • RV storage facility
Working hours
  • Monday:1–5PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–2PM
  • Saturday:Closed
  • Sunday:9AM–5PM
Similar organizations