Great service, knowledgeable staff. Could spend a hour looking at everything to offer. Will be back.
Has a great selection and service but they need to make sure they label the games and movies correctly cuz I was charged for $42 for a game that was only $12. While I wasn’t able to get my money back the did offer me store credit.
This was luckily a one of time thing, these stores are always overpriced but I respect the hustle, pretty soon these stores wont exist.The staff was on point for all my questions, they did not have the INSTA-5 REVIEW GAME, but the experience was great.
Ive really got to stop coming here. I never buy anything from here without checking the disc because almost everything in there is damaged. Seems like theres a 50/50 chance on whether or not a case is water damaged or sun bleached. Employees spend way to much time hanging out and not enough time keeping their store clean or organized. Came to the front to check out and all three of them sat there talking about this ladies life situation instead of getting up to check me out. Even when someone did come to help me he threw my games at me when I asked to check the discs. Today I cant even buy a game because theyve misplaced the disc but its okay I can stand and wait while the two employees both help someone else with their issue first. Waste of time and not worth the risk of damage anyway.
I had a 4K disc and the ending didnt play because the disc was messed up. The manager spent a lot of time tracking down the receipt to help me get full trade-in value/refund. Great service. Two thumbs up.
I love the manager here. She rocks especially bc she balances here and little rock. She is so sweet even volunteer to find the movie I was looking for at her other location. Her customer service is on point and so is her staff. Always enjoy coming in here
Super sweet people working here. They usually have what im looking for when it comes to older consoles, especially the Wii.
Nice staff, very friendly. Had some stuff I havent found in a while.
Good collection of older single Pokemon cards from time to time, they also have various collectables, movies, and games. This place also purchases items.
Selection is down and games were in pretty rough shape. Bought 5 games all needed to be buffed and 2 still dont play. They couldnt buff the GameCube game. Quality is really dropping off. Ill stick with going to LR store
Manager and crew are friendly and knowledgeable every time. Whether its Landon, Nathan, Dawn or Kayla its always wonderful service.
Great place with a large selection. Many model kits, games for most systems old and new. Also has movies.
This is one of the better locations, big selection, and kind employees. Its worth the drive from West Little Rock to come here. And if Im just to be honest I dont know what it is with the people here in Conway but they be letting go of some stuff that they dont know the worth of for sure and its always here at a great price..
Great place with great employees!
This place is absolutely amazing. On the first time I went there I was greeted by two amazing and enthusiastic employees. They had almost everything I wanted. When I was paying at the register I got myself a hard drive and while they were unscrewing it we had an awesome conversation and we ended up talking for while. Game X Change has about all the games you need and want and amazing employees.
Love the retro. Great place to get comics,mangas, bluray,candy,toys,games. So much
Great service and selection. They had decent prices too.
Step daughter got $80 for used switch games...she bought lots of movies and box sets
Decent service, nice atmosphere and great selection of games and collectables.
Always super helpful when we go in there. The manager is awesome and seems to be on top of things.
Closed down and for good reason. Good riddance.
Went inside look8ng for switch Nintendos No one even said hello Did not have switch
The selection and prices of video games, systems, dvds and other items is really unbeatable. We go here often and the staff is always very helpful and polite.
Amazing, Helpful, and friendly staff! They have great prices on games on just about every console. They buff and clean any games movies you purchase when you buy them. Over all great experience, I will definitely be going back!
Honestly a super friendly and good game store. Ive came in many times and they are always helpful
Didnt have what I was looking for but the staff is friendly. They carry all kinds of games for many kinds of systems not just the most recent like gamestop.
The game plays has the best one in Russellville Arkansas
Awesome staff, wouldnt have made it through 2020 without these guys!
The guys and ladys are the best
Love to game it up this is the place to go in conway arkansas
Great selection of retro games.
Reasonable prices, good selection, and nice and knowledgeable staff
Favorite game store around
Love this place! They have movies, games, records, and some awesome hard to find candy & drinks. We always leave happy and the employees are great! Highly recommend.
Very friendly and helpful. Found us everything we needed with out any pressure. Highly recommended
This old school game shop has definitely became my favorite go to place.Friendly and knowledgeable staff.Wide range of games for about any system
Im old school and they helped me find what I needed. Awesome place .. awesome staff!
Usually helpful, sometimes less so if I dont bring kids.
GameXChange is always a joy to visit for us retro game and movie collectors! Great selection, fair prices, friendly staff. Ive never had a bad experience at any of the companys locations. They also have a permanent buy 2 get 1 free on movies and games under $7.95!
People I met tonight were awesome!! Fast and friendly service and even got to reminisce over some old Nintendo 64 and PlayStation 2 games. They buy more than electronics. This place is buying records now!!! Oh the old vinyls I saw...
Love the deals on movies and games! Favorite go to for movie nights.
Fair prices and they always back up warranties. They wont rip you off. Fair and honest.
Nice folks
I don’t understand why there’s negative reviews. I went in and was immediately greeted. The employees were super friendly and helpful as can be. The prices are amazing, so I definitely will be back to shop there:)
Bought a game Saturday and 2 more on Sunday and a memory card.Well the game that I bought on Saturday and one of the 2 games I bought on Sunday 11/17 both did not work. So I wen to the store to exchange, I want the games just want them to work. I only had the receipt for the one on Sunday. Without a receipt they won’t exchange it (which is understandable) but even if I have the receipt and you don’t have the game you can’t give me my money back? In store credit? Why I need in store credit when you don’t have what I want. Also cannot even give me money back or store credit on the memory card because with accessories is only if they don’t work. I bought a 16mb but that’s not enough for one of the games. They don’t have bigger ones. It’s so ridiculous that your game doesn’t work and you cannot give me my money back.
Needed lots of education, and training...... They were patient with me and answered all of my questions. My son is going to be so happy when he lays good eyes on his 1st Nintendo switch
Over priced
I love it. They have a friendly staff and are very helpful.
Pretty chill place. Seems like they have pretty much everything nostalgia wise. Great deals on movies and games. Staff is friendly too.
I always enjoy coming here. The employees are friendly and knowledgeable about many of the games.
Huge selection of movies and games. Staff is knowledgeable, helpful and very friendly! Prices are reasonable. Its my go to for all new releases.
Great folks. Very informative. Love the buy two get one free.
Always have the {buy 2 get 1 free deal} on the movies I love
I see a lot of trash talkers about this place on Google, but theyre all from people who arent being reasonable. THE PLASTIC MACHINE THEY USE TO WRAP CONSOLES PUTS OFF A BAD SMELL. ITS NOT WEED. The restroom is private. Its not the end of the world if you have to go to the Walgreens or CVS across the parking lot. The game cases are empty to prevent theft. Also not difficult to be reasonable about. The workers focus on one customer at a time because in a retail environment, youre trained to do that. Any retail job is like that. But besides the ridiculous reviews on here, this is not one of those.Great, knowledgeable staff that are friendly. Clean, compact environment with a large variety of current and retro gen stuff. Great prices and trade-in values. What more do you really need?
Good finds here but sure dont get much when you bring in games or movies that are still fairly popular. Best money is usually Mario games from my experience.
Nice folks. The prices are decent as well as the quality of their stuff. I definitely recommend if you are looking for some oldies!
Great place for games and movies. Its a friendly place to just to explore with many other things to buy. Friendly people who are always willing to help.
4 out of 5. Usually pretty decent place
Absolutely love this place. They are always so helpful and always an amazing selection.
Great prices, great staff, very knowledgeable. these guys helped me find just what i needed and were super friendly handling a grumpy customer. made my day. THANKS!
Love this place.. we have gone here every weekend since we have discovered it! can afford for all kids to get a game and the husband lol ;)
Walked into this place for just a quick glance cause i know they were closing soon. First thing that was said to me was not a hello or welcome it was a “ so just to let you know we close in 9 minutes.” Then didn’t speak to myself or my husband the rest of the time. We left within 2 minutes. I work in customer service, I know the closing procedures of a retail establishment. To sum it up, you don’t have to be rude.
This is my kids home game store! They love the workers and their opinions on the games!
I live out of town and decided to stop by while passing through. The employees were very friendly and knew a lot about the games and consoles. The prices were a little high, but I did find a few games Ive been looking for. Overall good experience. Will stop back by next time I come to the area. Thanks to the big guy with the beard that helped me out.
Good place with a decent inventory. New Popco figures are pretty awesome to see too!!
I wouldve given this a one star if they didnt have so many dvds to choose from. I have bought several game systems from them in the past and sometimes theyre fine, other times they dont give me everything I need or give me merchandise that doesnt work. Same with games and controllers. Take your money to Game Point instead of this place.
Outstanding customer service.
Games are organized into their own little sections in alphabetical order. Accessories are up front in the cabinets by the registers. The people run in the place are Gamers and have good knowledge of games both new and old.
Well stocked and knowledgeable staff
Really cool people working there. Very fair pricing. Amazing trade in deals. Very helpful service. I have no clue why this place is rated lower than that rip off store GameStop. Love this place.
It is the only one in conway so it is worth checking out, and every once in a while you will find a gem that someone has traded in. Their prices can be quite steep though, even for used product
A great place to buy games, consoles, movies, shows, and manga. Good prices, too.
Good deals, great selection, helpful staff
Fast and very courteous got me exactly what I needed.
Really great customer service but would like to see more on the shelves
A little hard to find but a great place to get games, consoles, and a whole lot more
Friendly staff and easy to find what your looking for
Very knowledgeable and very personable. Prices vary but tend to be quite reasonable. What sets them apart is the fact that in addition to games and consoles/accessories, they also carry comics, tablets/iPads/iPods and phones. I also spotted some Beats over ear headphones and a Samsung Gear 3 set. The variety of games and sheer number of them are fantastic, too.
Great exchange, games and info
Can be slow checking out if theyre busy, but the selection is great.
Plenty of inventory from gameboy nes sega snes and up.
A perfect stop for gaming accessories, movies and novelties. Knowledgeable staff always willing to enjoy your company.
I have a breathing disability and cant wear the mask and was refused service will not shop her again.
The amount of movies I bought here is incredible. Will be going back to add to my collection!
Very friendly staff, but my 1TB Xbox quit working 30 days after buying for $169, and when I brought it back, they could only replace with a more expensive, $185 500GB Xbox one. Both were the older body style. So, they downgraded me and since the smaller hard drive system was more $$, I did not get in store credit. Very poor resolution. I will not be going back.
Friendly and helpful workers. One of the best game xchange around.
Nice and friendly. They have a good selection and better prices for trade ins than the other big chain store.
Staff is overall nice but incapable of helping more then one person at a time, the store has that dirty pawn shop feel and the prices reflect that, you wont pay top dollar for most titles but thats because theyre probably damaged in some way. Destroyed/incorrect cases are littered through out the store and they have no problem selling high dollar collector games for full price even if its missing the case/manual or if the disc is wrecked. Not to mention employees play personal music in the store which just leaves it with a strange grimy atmosphere. Trade ins are a complete joke here as well, you would be better off trading to Game Point or even GameStop if your looking for a fair amount. When I shop at Gamexchange I simply cant wait to leave with my receipt firmly in hand because I know theres a decent chance my game wont work. If your willing to take the risk you might find the titles youve been looking for at a cheap price but you wont enjoy your time at this store.
Not a bad store great prices and they play games so they know what they are talking about
Very helpful, friendly staff and great selection!
I questioned the guy, at first. We came to the conclusion he was right and I got the game I needed super cheap. 👍👍
Very helpful workers! Great selections
I have bought tons of movies at the store in Conway,ar,I was there today and my 3 year old had to go to the bathroom. They said they don’t let the public use their bathroom that was right behind the counter. My little boy was saying he had to go real bad and the guys working there said they don’t let the public use the bathroom as he laughed.Do not buy anything from these guys they have no respect or honor!!
All of the movies and games you are looking for. At a fair price.
Bought some reasonably priced items here but when we had a problem with a controller they didnt seem to want to take it back and give us another one.. But they reluctantly did..after they saw it had a flaw
I love that place
Never fail to help me and my boyfriend new games for us to try! Also friendly staff!
Friendly service and good selection.
Friendly service, helpful guides, and great games to chose from
Great selection of old and new games. The people are very friendly.