I love this hardware store. They are always helpful and knowledgeable and I prefer them to the big box stores. Start to finish its a great experience. They have almost anything you are looking for. This is a great store and you are supporting a small business. Win win!

The staff was very helpful and nice. Theres a lot of projects now that I want to do and will definitely be going back to get my supplies.

So nice to still have neighborhood hardware stores and not have to go to a big box store for every item. Employees are knowledgeable and variety of items is good.

Friendly knowledgeable staff, good prices, good selection.

Excellent place ... Excellent customer service

A good place to get anything you need! Great folks!

Great people, good prices, very good service.

They were the only one who had propane during our cold days. And they were very kind.

My old school store

Great customer service and professional.

Very helpful people.

I love this place! Friendly and helpful staff ready and willing to help you find whatever you need 😊

Great place to shop for all your hardware needs. Great customer service

ALWAYS great service, all from an even better staff!

Great local hardware store with staff that are actually able and willing to assist.

Personal service and very friendly

Great, helpful staff

Good place to shop they have a wide variety

Prices were outrageously high!

Very helpful employees.

The folks at Hiegel Supply are always knowledgeable, friendly, and helpful towards me.

Excellent home town service

I see a lot of holes in the review written by Mr. Alias (cleverly disguising his real name), a review which begs a question: He, in an ironic twist, was having his girlfriends key copied when he didnt have an extra copy of his own house key? I keep one at a neighbors house just in case. At any rate, I have done business with Hiegel since they were located at the corner of Harkrider and Oak. Their employees are friendly and knowledgeable, service is prompt, and if I cant find something at Lowes, they have it. In fact, while I was having copies keys copied today (no problems), they located a bulb for my refrigerator that was not in stock at the big box store.

Best hardware store in town!

They always have what Im looking for and their prices arent bad eather. I would send anybody there I pretty sure they can help you.

A great place to grab some extra screws and bolts for your weekend projects

Most helpful. Have a little bit of everything. Personal service.

Best place to get keys copied, they can copy keys that other places can not.

Best hardware store in town, has the same style structure this country grew on.

Great hardware store, they have all kinds of stuff, and very helpful staff

Always great service with these guys

Staff very knowledgeable and always willing to help

Great place for your needs and great people

Excellent atention

Friendly knowledgeable staff. Very helpful.

Great service!

My girlfriend lost her entire key ring. I had done plenty of business with Hiegel Supply in the past and took her spare key and my last house key to have them copied. The brilliant gentleman who copied her key put my key into the blank slot. He etched her new key onto mine which made me incapable of getting into my house as all doors use the same key.Arriving at Hiegel Supply to complain was beyond intolerable. It should be noted that my hour and a half attempts with the broken key and to de-ice the locks all occurred when it was 20 degrees and falling (not accounting for windchill.) I went into this store demanding they make it right. I dont believe it be beyond reason to have them pay for a locksmith to allow me to enter my own home. They did in fact destroy my key.They repeatedly denied my statements and said there was nothing they could do. They also refused to tell me their names. My intention was to speak to a manager or owner regarding their behavior. I informed that I could in fact prove they damaged my key beyond repair and would send a locksmith bill with an attorney. This is the instance this company moved from incompetent to criminal behavior.A customer who was male in his 40s (man being inappropriate for such a person) physically attacked me as a result of my complaints. He blindsided pushed me and being rather weak was incapable of knocking me down. It should also be noted that I mentioned at the desk my medication was locked in my house since they broke my key and that I am recovering from extensive surgery.The staff at Hiegel not only tolerated this criminal assault, but actively encouraged it. The individual who pushed me followed me into the parking lot and yelled that he was fixin to drop me. As soon as I raised a guard to get ready for his fixin, he darted back into the store and hid behind his children. Yes, a 35-40 year old person used a couple of small children as shields. Provided this particular individual reads this or quite a bit more likely for his level has somebody read it to him very slowly, that stands as the most cowardly thing I have witnessed or witness in my life. Hide behind children. I have no doubt that children will not always be around to be your human shields, so I recommend you learn some manners..This is the kind of treatment you can expect from Hiegel. Do yourself a favor and find a hardware store that is not run by a bunch of rednecks who resort to violence rather than admitting fault. Hiegel Supply is the sort of place that kills faith in small businesses. You can get far superior service, far better prices, and far better products at any of the other hardware stores in Conway, AR. Any company that encourages physical assault, damages your property, and will not make things right deserves nothing. Do not waste your money. Even the large chain hardware stores have more competent staff in this city.Go here and you will be sorry. You have been warned.

Easy place to shop, quick in and out.

They have things no one else does.

Wonderful Store

Good service

Great