They carry a good assortment of tires including top picks. Service was faster than many tire shops and they dont try to sell you what you dont want or need. This was my third set of tires from this shop.
Called them yesterday they had tires and rims in stock which was great. I was a walk in they had exceptional customer service. They did a professional job putting on tires and rims. Highly recommended
The salesman was great, I ordered, scheduled, and paid online so it was quick in. I only gave 4 stars as the tech took 45 minutes to change 2 tires and I had to wait an extra 12 minutes after he finished, looking at my wheels sitting there, before I finally got them in my car.Overall it wasnt bad.
Ive had a great experience with discount tire in Smyrna. Now Conyers location. The associate quickly resolved my TPMS issue. No charge. Ill be returning for tires when due. Thats customer service!!
I just want to say thank you to Chad for being so great! He helped me to get the exact tires I wanted for my Cadillac. Everything was so quick and smooth. I dropped my car off and went to get some things done and my car was ready before I even finished my errands! I love it! I just really appreciate the professionalism and the customer service. Chad, you’re freaking awesome! Whenever I need another tire, I’ll definitely be coming to Discount Tires in Conyers and I’d recommend this place to anyone in need of service for their vehicles. Again, thank you so much guys!
Good service in a timely fashion in an extremely busy and rainy day Everyone was courteous and professional...
Super friendly even if just stopping for a air check on the first cold day of the year.
When I tell you this Place/Team is AWESOME I TRULY MEAN IT!!!!! I went here prior to rhe pandemic the service was good and now during the pandemic they are still doing a Phenomenal job. I had a nail In my tire which caused a slow leak, they repaired it. 3 months later needed a rotate and balance, DONE!!!! Thanks DiscountTire Hwy 138My salesperson was Stephen C
This location was very quick and had great customer service; Ill definitely return.
Great place to get tires! Customer service is really good and I havent found a place to beat there prices on tires.
Jeremy The store manager and all the guys at discount tire in Conyers ga, are Great as they go out of their way to take care of the customer (even after hours!) I have bought many sets of tires from discount, & have always been taken care of, I love the part of getting Free rotation and balance on all my tires & Free flat repair! You could not ask for better service or a better company to buy your tires from and get AWESOME Service with. I would Never go anywhere else for my tire needs on ALL my cars and trucks! Thanks to a Great Team of guys!!!! 👍👍
We recently had to replace a tire on my husbands car and took it to this store for repairs last Saturday and spoke with Jeremy. While on the way to the have the replacement tire put on my husband had a blow out on the temporary tire. Thankfully he was on the phone with Jeremy when this happened. The store was closing and Jeremy was on his way home and dropped the replacement tire off to my husband. Thank you Jeremy for going above and beyond for your customers. We will definitely be using this store again for our tire needs.
Great and timely service, when i made an appointment. Coming back soon, because Winter is coming.
Excellent service, if u make an appointment, in and out in 30 to 40 minutes. EXCELLENT SERVICE
Like visiting family I love this Discount Tire Jeremy is everything always remember you and always concerned about your needs. They go above and beyond to get you right. All the employees at this Discount Tire are wonderful
Solid shop... a bit overbooked when I got there and my car wasnt ready when promised. But impressed by their hustle. 🔧
I purchased tires and locks for my wheels on May 25. I heard nothing from them, until i called June 14, spoke to someone who said he had them and set me up an appointment for June 15 at 10 oclock AM. Upon my arrival, no one could find the locks i ordered.i am very frustrated and disappointed having to waste gas and time coming all the way there to no avail and they did not have them.
Quick and efficient service. I was in and out within 40 minutes of my appointment for a full set of tires. It is a very busy location, so I was expecting a long wait. However, they were quick.
Good experience overall. Like many businesses, it appears location may be short staffed. Professional service though!
Great experience, friendly and knowledgeable staff. Would recommend to everyone.
Didnt have an appt But still got me in-and-out in an awesome time frame
I have a th ire with a slow leak in it so about every 4 or 5 weeks I go in for air in 1 tire only they are always super nice. So kudos guys
The staff is awesome! They try to accommodate your every need.
This place is awesome 😎. They actually honored the appointment time and service was quick. Staff very friendly and Im always coming here for my tires.
Friendly. Great service. I replaced 1.5 hours sooner than they predicted.
I cant speak for all locations, but the one in Conyers is absolutely amazing! Ive been there a few times over the past couple of years and I will be honest I have never had a bad experience. From management to the staff that actually change the tires have all been professional from start to finish. We are definitely going to continue to go back, they have definitely earned our business!!!
Always professional and quick. I think they worked for a formula1 pit crew...lol!
Truly impressed with the level of customer service at this particular Conyers shop. Time and time again. It is one thing to have a great customer service experience, but to have the same great experience consistently with every single trip to this place, just wow. Jeremy and the crew are TOP NOTCH! They are knowledgeable, helpful, and efficient. They do all of that while having a great attitude. I am at ease when I do business with this place because I just know I am being taken care of correctly without a doubt. I can not say enough good things about this place and Jeremy. I will not do business with anyone else. Awesome job guys. Thank you!
Not pleased with the communication of this location. But their tire service techs do good work, so I will have to tip my hat to them. But, Dont waste your time scheduling an appointment, you can just show up and they will see you before the people with an appointment.
Always a great experience. Never a long wait... best to make an appointment for routine service.
Good service. Not too long a wait after my scheduled appt. Friendly and helpful staff. Pays to have road hazard protection.
It was my first time going to Discount Tires. I was more than satisfied with the service they perform my appointment at 4pm out 5.30 I bought 4 new tires. An I was approved for their card.
They have great customer service always go here
Last minute road trip needed 2 tires but dude was thorough (Josh) showed me some thread and a belt lining issue. Didnt feel like an upsale but a safety necessity. Looked over tire options and a set made sense for safety. Cant be upset about the money if we are driving like this. Thanks discount tire.
I was very happy with the my experience with discount tires they were all so helpful
Great customer service
Very good service 😁
Went in yesterday and had to make an appointment to come back today. They asked for me to be 15 minutes early. I was. I waited about 50 minutes. They had me pull in, wait in the car and I was out in 20 more. Initially, not happy about the wait but my service was excellent.
Great service and prices, very quick bought 4 new tires, and was in an out in 35 minutes
These guy are awesome. Very informative and courteous. Just be a little patience, they process have been modified due to covid19 but I like it.
Great service, honest
Reasonable prices. Very quick once car got in the bay! Replaced 4 tires.
Solid shop, a bit overbooked. Still impressed by their hustle.
Great customer service.
The entire staff was courteous and professional! Couldnt be happier with the service I recieved from Josh and the other techs. Definitely will visit again.
Discount tires is very nice I actually havent got my car service here but I did have my tires checked and it was it was great
Got there early morning and didnt have to wait long. Turns out my mothers tire has a nail in it that is too close to the sidewall so it needed a replacement. I was low on tire pressure so I pulled around to their free air station. Chad swiftly came out to assist even though you can tell the crew was quite busy. I already knew about the nail in the tire from another employee I spoke to earlier but Chad made sure to inform me that there was one upon inspection. That just goes to show you of their excellent training.I requested a tire pressure gauge and he ran in and got me a free one. Awesome dude and stand up character. Will come back! A+
They know my name. Why get tires anywhere else?
Had an appointment,everything went great. Will return later for new tires.
Excellent price on tires. I made an appointment online and was in and out in 25 minutes for installation of four tires. Great service!
Great Customer Service
Been a customer for yrs. The first tire stores I found to allow road hazard on Vogues
There have you in an out very respectful
They are always so nice and helpful
I must say that this location has by far the MOST PROFESSIONAL & KNOWLEDGEABLE engineers!! Every visit that I’ve made to this location, I am greeted with a smile and courtesy. My tire situation may be a unique one. However, I can say that Discount Tire of Conyers, GA shines in OUTSTANDING CUSTOMER SERVICE!! Thank you Taye, Jeremy, and the rest of the staff for serving the community the way that you all do. You are appreciated!
My first time here to get tires for my mom. Cant describe enough how great my experience was here. The staff was very friendly & knowledgeable. They took their time to explain & educate me to better understand. Huge thanks to CHAD for his courtesy. I willmost definitely return to this place for the future services. Thank you guys for the great work.
With their new check in procedure, they didnt take long to come to me. They worked on car before my appt and their service was punctual and pleasant. Very pleased.
Fast and Great Customer Service.
Good service
The front desk and staff are always very friendly and professional. I take my car here all the time to get my tires fix. Will definitely be back.
Excellent customer service. Fair pricing. Went in on Christmas eve so the time was pretty lengthy as expected. Smiling faces.Hard working people. Very pleasant atmosphere!
We always get top notch service here, which is why we keep going back!
Great Service, their fast at getting you in and out!! Even in this pandemic their working in a fast,Safe, and clean way! Jeremy the manager is awesome as well in handling problems and just being there doing what’s right!
It was more organized this time. Staff as always pleasant.
Bought a set of tires and the service was awesome. Quick fast and in a hurry. I was in and out within an hour as I was promised. Prior to service the employee searched for rebates and any discounts before I arrived. He honored the price match with no problem as well. Very friendly! Great job and I would definitely recommend Discount Tires.
Didnt have an appointment but was able to get squeezed in since I was only having a new tire put on a wheel and not remounted. Crew was on it and courteous to boot.
Great service
Store apparently changed management. Those that appeared to be managers were in no hurry to talk to customers. Been a customer there for sometime and it has changed for the worse.
Great service. Have had tires with them for years and I got a flat tire and my tires were still under warranty so they were able to fix it and give it back to me and I didnt have to pay anything
Impeccable Customer Service and Professionalism!!!!
The only place I go to for quality, name brand tires!!
Today I stopped by because I had low tire pressure. Immediately when I went to the designated area I saw one of the workers drop everything he was doing and ran over. I told him I bought my tires from Discount Tire and he said no worries this job is free. FREE. I had all tires back to the PSI they were supposed to be within 4 minutes. I thought I was at a pit stop in an auto race. The workers name is Kenneth. Very young bright man. Discount Tire should acknowledge his fast productivity and great work ethic. Thanks buddy! Wont be wasting my time at shady gas stations. I will be going to discount tire and recommending everyone this location.
I dislike this location. Took 25 mins before I got out my car and talked to one of the employees about checking me in. (Due to Covid, you have to drive in a parking spot and turn on your hazards) which I did. The employee rudely told me that I can “wait 25 more mins”. So I left and went to the Hudson bridge location. They had way better customer service. Another customer waiting did the same. Please treat customers better.
Im rarely surprised and pleased with auto service facilities. Most of them, I grudgingly use because I cant do this kind of work myself, but I take it as a given that work will not begin on my car when my appointment time indicated and that I will be waiting longer than I should. Not here. The friendliness and professionalism of the guy checking me in was already above average, his check-in process was quick, he directed me to the coffee and water, and no high pressure upsell for the warranty that I didnt want (he offered it, but didnt try the usual fear techniques). He told me that it can take 30-60 minutes to replace tires, so hell estimate my wait at an hour. From my past experience elsewhere, I expected that the car would sit outside for another hour, then they would start, take a while, and Id be out in more like 2 hours. Nope... 30 minutes later, someone is bringing my keys and paperwork and walking me to the curb where my car was waiting. Incredible. Never had this happen with a tire replacement. Oh, and the waiting room was decently comfortable and roomy. Highly recommended for new tires. I came here because in my online shopping, the price was only equaled by ordering from Amazon and having a Pep-Boys install the tires, vs. this one-stop transaction for the same price, and what turned out to be a 5 star experience. Keep running the shop this way and Ill be back for my next set.
These People are very knowledgeable, fast, courteous, friendly, and do it Right!!! They give you the best prices on New Tires, R & B, & free air to proper pressures. Every employee there pays attention when you are speaking & they make you feel like you are the most important thing that they are taking care of. I love them!!!
Walked in & expressed my issue of one of my tires continuing to drop in PSI more than the others. They took a look, signed me in & then fixed it ! A rusty nail was the issue . They are very friendly & very fast & even reset my sensors & replaced two little pieces . The best !
Too fast service
This place is awesome!!! I went today to have my tires filled with air and Tyler let me know that my treads were extremely low and recommended new tires for my safety. Although I wasnt planing on it I ended up getting them and Im thankful! The staff was unbelievably sweet and very knowledgeable, I really felt safe going with their opinion! Tyler was so patient with me and he checked the inventory a few times to find the best tires at the best price. A situation that couldve been frustrating actually made my day instead. Not only was the staff great, they were fast too! I had my dog with me because I assumed I only needed air, and the guys were so friendly and sweet to my puppy and made sure I was comfortable while waiting with him. It barely took 15 minutes! I drove 30 minutes to this discount tire and I would do it again in a heartbeat for this type of service! Thank you again Tyler, I am so happy with my new tires! You guys are the best!
Great service!
I had a nail in my tire. I took it to Toyota to be repaired because thats where I purchased the tires from. Toyota would not repair the tire and instead tried to convenience me to purchase a new tire. I left Toyota and brought my vehicle to Discount Tire and they were able to repair the tire and confirm that I did not need to purchase a new tire. The best part of this entire ordeal is that they repaired the tire for FREE. This was such a blessing after walking away from a horrible experience at Toyota. I would definitely recommend this place without a doubt.
SERVICE very professional, the emplyees were very polite and courteous. I would highly recommend Discount Tire to anyone who need Tires as well as little as a repair. Me being a Women who knows nothing about Tires, I was very confident with the services that was suggested. Great service rated A+.
They were very nice and move very quickly a great experience!
HOBBILE service... A slick comment was made about how many miles were driven on my car... As long as my tires are in warranty, nothing else should have been said... Period. Then as Im waiting on a receipt, another customer was trying too cash out and literally just moved me out the way, no social distancing at all nor did the gentleman who was helping me, say anything too the customer as he stood there watching him violate my personal space... Im all about customer service. You get what you give and the service I received today was completely unacceptable and I will NEVER do business with that location or recommend ANYONE to that location.. Just simply go somewhere else too keep your peace of mind and where they enforce social distancing.
Prompt, nice and professional.
Excellent service. Good prices. This location is busy I would suggest making an appointment.
This place is located next to KFC and Panera Bread on Hwy 138. Tons of stuff to eat, shop, and whatever in this area. The guys here are AWESOME! Very nice and courteous and fast. The outside and inside are clean and well maintained. The bathroom as well. Current magazines to look at and theyll even text you when your vehicle is ready. Cant say enough nice stuff about them. Check out my video to get an inside view.
This is a good place to buy tires
Great customer service and knowledge.
I am a Discount Tire customer, now. I was completely at their mercy, and they treated me with 100% respect. They are a breath of fresh air in an industry with all kinds of horror stories.Chad walked me through the whole process, explaining each step in plain English. Complete professional.I was a bit apprehensive, expecting to be told that my tire needed to be replaced, and was pleasantly surprised when they told me the car was ready, and to have a nice day...They did work and did not charge me for it.....while thats good business (Im not minimizing it), they didnt treat it like a freebie. They treated me and my car with the utmost care and respect.Fantastic experience, and I know where I will buy my next set of tires.
Ive been coming here off and on for years and Ive never been disappointed. Best place for tires and customer service. The crew that works at discount tire is awesome and very helpful. Keep up the great job and thank you.
Always have a good experience. But todayTaye at the Conyers location made myexperince better by making a wrong from miscommunication into a right. Which saved me time and money.Its hard to find good customer service now a days. But it still exists.
Stopped in around 5:35pm with low tire issues. Received very professional attention even though it was late. Needed 2 tires which I bought. Very professional staff that took very good care of all the customers I saw in my time there. Will definitely go back when needed.
Was very hesitant in taking my wifes 2019 highlander because of the chromatic alloy wheels, but went ahead an had Conyers Discount Tires repair the nail in the tire because of purchasing tires from them in the past. I appreciate the professionalism of how I was treated by them an the excellent job they did in showing me the nail that was in my tire and what they did to fix it. The Chromatic alloy wheels look the same.
I have liked this chain for 20 years and the Conyers store is a great ambassador for the brand. Always great treatment and great deals. Theyre popular so plan on having a friend help you drop off your car.
The customer service was very good. Chad helped me figure out what I needed. Pricing was fair and service was quick.
5 star experience at THIS location! Purchased online and set appointment. Showed up 10 minutes early and was out about 20 minutes later. Cant beat that. Courteous and professional staff.
Great service! Timely. Good Covid process.
After several hours of hauling, one of my trailer tires blew and I was about 2 hours south of where I needed to be. After stopping at FOUR tire shops, Discount Tire was the only place willing to help and get us out in a timely manner. Adam was very quick, polite and made sure to get us what we needed and get us in and out of there while keeping us updated the whole time. We will definitely be back to Discount Tire.
They give good service but way busy