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Express Oil Change & Tire Engineers
1725 Hwy 138 SE, Conyers, GA 30013, United States
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Express Oil Change & Tire Engineers
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De
Review №1

My intentions were to go to dodge and have my car serviced but like normal it was a two hour wait. I found this company on Google and saw the reviews were good so I went to check them out! So glad I did. By far the best experience I have had in the five years of living in GA. The young men were so respectful, knowledgeable and I felt comfortable with them working on my car. I was there for about 25-30 minutes. Definitely will return again and bring my other cars.

Ma
Review №2

Awesome service. They were great. My technician was really good at his job and just a kind person. I will definitely be back.

So
Review №3

They quoted me a price and then changed the price when I get there to something higher. Terrible interaction with manager says Im the manager I would know the price with the more passive agrressive tone. If you know the price so well make sure your employees know it then before telling someone one value only to drive down there and hear something completely different. Saved my money and took it else where for service where my time isnt wasted. With better customer service from management.

Ji
Review №4

The gentleman who waited on me was very professional and willing to go over and above to please me.

Ja
Review №5

I originally stopped in for an oil change and as usual they try to sell you what I consider add on stuff. Well guy showed me the air filter and I should have went somewhere else to get it but bought it there because I needed to replace it.Well the guy appeared to be having some problems with installing the product. But finally got it done. Well I didn’t have a problem initially but next few days engine light came on . Car is still under warranty but could not get an appointment right away. Didn’t feel comfortable driving with the check engine light on. Had it checked out it appears that this place never put my parts back on my car properly because I didn’t want to drive my 2019 car with check engine light on had taken to shop which charge me 100.00 to diagnose and put my car back together properly. Took my car back to these people and explained what happened. The so called manager and one of the employees told me I should have bought it back to them told me that anything I had done somewhere else void out what they regardless of what they did and laughed at me while walking away. I WILL NEVER GO TO THIS PLACE EVER AGAIN AND WILL MAKE EVERYONE I KNOW NEVER GOES TO THIS PLCE

Fe
Review №6

That black man tried to charge me 141.00 dlls and him not even work on my car. Bad business and bad place for cars. I would like to know who is the head over place so I can let him know what kind of people he got there working for him. Its ridiculous 10 minutes work $140 ha ha ha!

Br
Review №7

I went here for a oil change, 1st time ever going somewhere other than Honda dealership. From my experience the tech who performed my oil change was new/ and not as fast . That’s what was told to me by I’m assuming the manager. This new tech did not put the undertray back on my car correctly nor did he put the screws in the right position !they were put in wrong and the tray wasn’t aligned with the latch lock to seat it correctly. Due to this I drove off and my car was making a loud noise, my under tray is now bent and after going back to get it corrected.( it’s still not fastened right, it still made noise and you can see it hanging if you look underneath my car) I now have to go and get this issue resolved somewhere else!because my trust for this place is gone after coming back from the incident to get it resolved to no avail. I would definitely not recommend This particular shop for no kind of work on your vehicle. Trust your instinct.

le
Review №8

Great people great time no low ball they tell you different and show you different all is well when you come to express oil changes come in today

La
Review №9

Easiest and fastest oil change ever! Didnt have to exit my car, until the tire rotation. Definitely coming back!

D'
Review №10

I gave them 3 out of 5 stars only because I havent tried any of their services other than oil changes, but the staff have always been attentive and courteous and Ive never had any problems taking my car there. The price is reasonable and they always gently remind me when its time to do maintenance, but dont pressure me.

Te
Review №11

First time getting an oil change here. Quick, fairly priced, honest service. Shout out to Edwin who was a pro and took great care of me.

Ni
Review №12

Absolutely wonderful customer service!!! Went in on my lunch break with 4 cars ahead of me and I still was out in under an hour! Awesome team work guys! A special thank you to Ty who did my oil change and replaced my air filter...I will definitely be back for my tune up after pay day...LOL.

Je
Review №13

These guys are the best! They will take care of your car quickly and efficiently! They are all nice, explain whats going on...I drive out there from Decatur!

De
Review №14

These people don’t know what they are doing. I wasted my money just so my car could run worse than before. They also rush when it’s almost closing time and then end up doing something wrong and blame it on the car.

Ka
Review №15

I absolutely love this place! I will never go anywhere else for an oil change. These guys are the nicest and the most professional. They always smile and assure you they will have you taken care of. They deliver! Thanks, guys! You are representing your quality work and workplace well. Kudos!

St
Review №16

Very FAST SERVICE. Employees are friendly.

Ke
Review №17

These guys are awesome. Brought my 2000 Civic in for an oil change. Not only were they Courteous, they were extremely quick and I was in and out within 15 minutes. Can’t remember the name of the guy I was talking to but he was awesome. Keep up the great work guys!

Ki
Review №18

I had called and Immediately the phone was answered. I spoke to Robert and got pricing for my vehicle. He recommended the best oil for my car and I got there and he serviced my car professionally and quickly. I am very thrilled with my first time experience here! They even replaced my rear light and engine filter! Thanks

Br
Review №19

Great customer service and Moe make the experience worth the time and service they literally get you in and out within 15 min change your oil service and check them out. Mr. Deon is running the darn thing over there.

re
Review №20

There were about 3 cars in each bay when I pulled up. But they pull cars in 2 at a time in each bay so my wait wasnt really that long. Employees were nice, friendly and professional.

Nt
Review №21

Great Convo,but he tickled me with his schwaggie phone skill. I wanted to tell him he was overqualified for the position but I didnt have time great job!

Mi
Review №22

I love the guys... very professional and nice and quick... only problem is I had not clue of price until I got bill would have been nice to know how much everything cost before hand and never received a receipt... 🤔I got an oil change and new windshield wipers and it came up to $96 dollars... hmmm its a bit steep I think... but they were fast... so if you value your time Id recommend them... but if you value money...Id find a cheaper solution

De
Review №23

I went there this past Saturday. Excellent service. It was quick and the attendant Edwin had a great personality. I had an oil change, filter change and coolant flush. I will definitely go to them again.

Gr
Review №24

Hector and Deon are the best! Will absolutely recommend this place to any friend in need.

Co
Review №25

Edwin was FANTASTIC. He made this experience like a trip to chickfila. Highly recommended. Definitely will return.

El
Review №26

Super friendly. So busy but they were thorough with everyone while keeping a quick pace.

As
Review №27

I had something in my tire and stopped by there Saturday in Halloween and the store manager Deon James came out and looked at it. He ordered me a tire and was able to go back today 11/02/2020 and they put it on for me! I was only there for about 15 minutes. I always get my oil changed there and they’re always nice there! Deon, I hope see this and know I greatly appreciate everything you did and helping me out!!

Fl
Review №28

Service was Quick and efficient... Ty did my oil change he was pleasant and informative... took about 30 mins from the time I pulled into line to paying...

Sh
Review №29

Fast service. Ty was awesome. He explained everything that needed to be done to my truck. Great service.

Br
Review №30

Robert was friendly, professional and quick. I HIGHLY recommend this location. Ask for Rob, tell him Brittany w/ the VW sent you!!#TeamVW

My
Review №31

My car has been making noise every since I got a tune up

Ne
Review №32

They took great care of me even fixed my dragging bumper and very professional 👍

To
Review №33

I like Express oil there price for changing the oil on my truck was affordable and they was all finished in 20 mines no long way also they are just minutes away excellent service specialist ❤🤩

Ja
Review №34

These guys were great my truck broke down after landscaping they kept my equipment and trailer safe. They got me back in business within 48hrs and had me back in business. Mind you it was Easter weekend.

Ch
Review №35

Waited in line 20 minutes had somewhere to be. Glad the car behind me did too so I was able to leave. Not a 10 minute oil change.

Su
Review №36

Great the first time, will go back

Wh
Review №37

Always a pleasure coming here. Quick, informative and friendly 😊

Sa
Review №38

Honest and thorough. May be expensive but they know what they are talking about

Ne
Review №39

Great, friendly service. Trustworthy and affordable.

Pu
Review №40

After the first visit I was so impressed with their genuine hospitable service. We’ve made the switch to come here and get our vehicles serviced then taking it to the dealership. The manager Deon and his crew is great. They don’t rush their work and are very thorough. 👍🏼

Ga
Review №41

Knowledgeable and friendly technicians that work quickly.

An
Review №42

Great service kudos to Eric store manager

Eb
Review №43

I was in and out in 10 minutes. Kennarious explained everything to me and took great care of my vehicle. Would definitely reccomend and will get an oil change there again

Da
Review №44

Amazing Staff. Thomas bu far is one of the Best Service Advisors on the Planet!

Kr
Review №45

These gentlemen are top notch! Very professional and courteous!

R
Review №46

Staff is always nice and courteous. I take all four of my vehicles there and the job is always done fast and professional.

Sc
Review №47

This is the best oil change place I’ve ever been to. They were so friendly & efficient, especially Mr. Edwin. Thank you guys for everything! I will most definitely be back!!

Sa
Review №48

I highly recommend great service and even better customer service. Hector Sosa the Service manager was great! He made sure that I was aware of everything going on with my vehicle. Service was smooth and there was no wait.

Em
Review №49

The guys here are so preofessional and accommodating. Thanks to EJ, Edwin, Lance and Deon for making my complete oil change experience a great and pleasant one.They went beyond the call of duty to make sure I left happy

Gw
Review №50

I came in today for an oil change and had a great experience ( this was my first time here). Thomas the technician displayed exceptional customer service. He was pleasant, well spoken, explained everything he was doing and he did it with a smile. I also observed others interacting with customers and they all were great! This is why I gave 5 stars and will definitely be back!

De
Review №51

Today was not as great, employees had conversations about how bad my car was like i wasnt in the lobby area. I alternate between jiffy lube and Walmart. Would rather deal with Walmart.

An
Review №52

Its an ok place aslong as you ask for Deon, Edwin, and Thomas. Be weary of uneeded services but you can most definitely trust these three guys.

Ma
Review №53

My mother took her car in for a standard oil change($46) when an employee stated that since they do such a great job they ask customers to give them a tip. This is such a travesty to know this is the type of employees working here. I did attempt to resolve this issue with Carl who stated he was the manager. This was a waste of time. He was very condescending in our conversation. Good luck if you want your family members to be hustled you will see this story again on your local news. Hope them couple of dollars was worth the headache.

Al
Review №54

Started coming here this year and I have loved the service and prices. They let me know what they doing and i I’m in and out. No complaints

Fe
Review №55

Very good service....neat and clean and accurate!

Al
Review №56

Been having quite the week and when I called they said the could get me in right away! Awesome bc I’ve got a bunch of stuff to do. Not only was I able to stay in my car while it was done but it was finished within 15min from beginning to end. You can’t get that at a dealer. Mike was awesome! Made sure I knew what else they offered and gave me some other information as well.If you need fast friendly service look no further.

T.
Review №57

Super nice guys. Super fast oil change and great customer service 👍

je
Review №58

3 pm appointment time. Didnt get into the oil change bay till about 4 pm. The technician was at least pleasant and professional.Dont bother with oil change appointments. Just show up like everyone else but keep your schedule clear for a couple hours.

Ti
Review №59

They don’t provide correct pricing! They are unprofessional and don’t know what services they provide.

ta
Review №60

Good, fast service! Bring my own oil & filter!

Am
Review №61

This was my first time visiting, everyone was very pleasant

el
Review №62

Outstanding customer service and care

Jo
Review №63

I would like to thank Edwin for his recommendations with my car service and for being so helpful

My
Review №64

I come here for all my oil changes. The staff are very friendly and helpful. Edwin gives great recommendations. Tommy is very knowledgeable and organized. He helps me to prioritize what I need to get done every visit to keep my car top notch!!! A++++ customer service to all the staff. Shop is very clean to the bay, lobby and restroom. You can tell shop is customer oriented and takes pride in their work.

Vi
Review №65

Very professional and quick service. Hector was extremely knowledgeable and courteous. I will comeback and definitely recommend.

Te
Review №66

The best one out of the whole franchise. Excellent lube techs and mechanic on site that provide 5 star service. The manager Hector will make sure you are taken care of from start to finish if need weather its a simple oil change, a set of tires, or any mechanical need you may have. Plus the add fact that the techs are not pushy on the upsales and even if you decide not to have them do the work, they still will inform you of anything potential problems they see. Highly recommend this shop for a fast oil change!

Be
Review №67

This is the only place I take my car. I trust them! They are always courteous, quick, and reasonably priced. Auto work can get expensive and they have given me options when I need to phase my repairs. Hector Sosa, the other Hector, all the mechanics are great at explaining what is going on and you never feel misled or overcharged. Now they send out email reminders for service and I can book directly online which is convenient and helpful.Recently my car wouldnt start and I had it towed there. Hector found out the battery terminals were lose and fixed it in under an hour!!Express Oil in Conyers does AMAZING WORK!

Ke
Review №68

These guys are just great !!! Customer Service is 💯 honestly the best all around car service shop Go check them out you won’t be disappointedKenn

TO
Review №69

I drove from Cali & needed an oil change so I googled these cats & pulled up, the were super nice & super fast & well priced

Ar
Review №70

Tommy and his entire crew are straight up professionals. I used to go to Honda to get my oil change done, but they always try to fix something that doesnt need to be addressed yet, especially when my wife was going in with her van. Not at this place though. This is a family-operated business, where they care about good service and quality work. I would definitely recommend this business to my friends and family, and this is where I will go now for all my car service and repair needs. Very satisfied! Keep up the good work guys, 100!

Mo
Review №71

Not satisfied at all. They overcharged me and lied about it. They told me one thing then when it was time for me to psy they changed the pay like I was going to forget. Then the tech had company and stop working on my car to chat with them for like 10 minutes. That was so unprofessional and rude and the guy at the desk called me stupid.

Ch
Review №72

Edwin,Shawn and Keeyon was awesome. They are very informative and polite. They made my experience great and at ease.

Si
Review №73

I am new to town and needed to find a good place to get my oil changed. I have passed express oil multiple times and today i finally stopped in. I was quickly greeted by a man named Nick, super nice and very helpful! Did a quick speedy job on my oil change. Instead of your typical sales guy, he wasnt insisting i needed $500 more done to my vehicle, but he was honest and let me know what i would need my next visit or the mileage i would need to look out for other things. I have much respect for him and his honesty. He even pointed out that my battery cables looked loose and noticed that my amp cord was melted! Big fire hazard! Nick moved my truck over to another bay and a man named Pete I believe adjusted my wires and helped position my battery better. I didnt know they could help me with something like that at this shop How awesome! I am extremely pleased with the service I received yesterday. I will not only be back, but refer others. Great, Honest, Hard working staff! Thanks!

Ja
Review №74

They were fast, efficient, and friendly most of all. They recommended things pertaining to improving the car that were necessary and not just to increase sales. I greatly enjoyed my visit and would definitely recommend to everyone to go to this location due their service being above all others in the area.

Ch
Review №75

Workers were not as attentive or as fast I have come to expect from other places, but they got the job done.

Ze
Review №76

Their always a professional team, Ive been dealing with them for major repairs as well as minor upkeep like oil changes. Love the team!! Keep up the good work guys!

Di
Review №77

They all the guys are awesome. But the oil change was very expensive. And anything else was done it was more. Sadly I will not be back. I feel I can get a better deal and have got a better deal somewhere else.

An
Review №78

Not bad. Quick, convenient and followed Covid distancing.

Je
Review №79

Loved it! I came because of the good reviews. I was immediately greeted before I left my car to go to the office. I was quoted quickly on my oil change. Mr. Hector speaks fast so you have to turn on your listening ears! I drove to the back and Hector led me in. You are welcome to stay in your car and that is very different from other places. Other places, they take your car, you dont know what they do, and want to charge you for things you have no idea why. Here, you are there and know all that is going on. There is a display next to you that shows all you are being charged for and the time elapsed. It only took 13 minutes. I was longer because I was new and had questions. I need some other work soon, but Hector showed me why. He showed me my air filter (he was out of stock), he showed me the color of my transmission fluid, and he explained other things that will need attention for preventive measures. This place was so worth the visit.

Jo
Review №80

I did not use this service because the tech wanted to charge $89 for an oil change . I have 2014 Buick Encore. The dealership charges $49. Buyers Beware!

Ja
Review №81

The service here is amazing! I highly recommend them. Consistency is key with customer service. Ive been here many times and I am ALWAYS treated like a valued customer. Thats priceless to me.Nick, the manager helped me the first time and I figured he gave great service because he had to...its not just him people, they all do! They also work very well as a team.Give them your business! Theyre fast, efficient and kind. Dont believe me?! Go see for yourself.I am moving and I wish I could pick this place up and bring it with me!Keep up the excellent work Nick!

Jo
Review №82

Hey shout out to Thomas for my oil change! He was speedy and provided excellent customer service for my first time at the shop. Will definitely be coming back thanks

di
Review №83

I had a great experience here... They were very fast, friendly, and professional. Edwin helped me tremendously

I
Review №84

Everyone is so incredibly nice and helpful. I got a diagnostic estimate by David, he was very pleasant to speak with and I plan on coming back to have the repairs completed. Then there was Edwin who showed me how to switch my wiper blades. He also recommended everything that I needed. I appreciate his help and will definitely definitely come back to see him.

Ke
Review №85

This is my first time coming in here and I can say that Ed was amazing with his customer service and communication. I have a warranty for my vehicle (2009 Navigator) and he spoke to me about the different oil changes and any issues with the vehicle (hardly any) and did not feel like I was being gouged. Emily was engaging with me under my vehicle telling me about under my vehicle and was very educated. Definitely will return here for my future oil changes.

Je
Review №86

My experience was awesome to say the least! I chose this place based on the reviews and I was not disappointed. I will definitely be bringing my car here from now on. I even told my boyfriend he’s bringing his car here next time because the place he uses kept his car all day just for an oil change. Service received: 15 minute oil change. You can’t beat that! Customer service was exceptional! Thanks Tommy!

Mi
Review №87

Awesome service! Quick and efficient. You definitely get your money’s worth and your car is in good hands. Ask for Tommy if he is not already taking care of you. He’s awesome and will tell you anything you want to know and is very knowledgeable! Will defiantly be back

Br
Review №88

Edwin was absolutely amazing! He took the time to show me that my air filters had not been changed before and replaced them. The customer service he displayed was exceptional! Will definitely be a repeat customer!

Je
Review №89

First time here. Polite, professional, quick, efficient. No overselling/high pressure to upgrade. Not the cheapest deal, but the interaction, time, and confidence is well-worth the few extra bucks. Will be back!

Sh
Review №90

I highly recommend this Express Oil...I have been using express for years my tech Edwin was nothing,but Amazing he was very honest,down to earth,and have great customer service. He let me know what was wrong, and he was honest and knowledgeable about it. The manager was great as well, very good people. I’m all about having great experiences where I spend my money,and they will always have me as a Customer...

Sh
Review №91

Since I’ve been in Georgia I have been going to a local shop that someone referred to me and I thought it was a good choice because it was a referral. He was overcharging me because I have a luxury vehicle and he was also adding parts without telling me and then charging me for the parts when I asked him why was the bill so high. I went to these guys for an oil change, and everyone here is awesome. Edwin assisted me with the oil change he topped off my fluids, checked my lights, brake lights, change my reverse lights, and even washed my windshield. Everyone is super friendly and helpful. I met the managers and they are super cool too. This place seems like one big family and you are apart of it... They Made me aware of my brake pads and rotors (which they are going to be changing as well) and how to restore my headlights. The local shop that I would normally have gone to already told me that I needed brake pads and rotors but they said for all 4 wheels and this location told me only the back . They did not charge me for the advice even told me how to do certain things So i didn’t have to pay...They are now my one stop shop... 😎😎😎

Ke
Review №92

Edwin and his staff was very friendly and knowledgeable. Great customer service, I will be back.

Le
Review №93

They are always very friendly and never pressure you to purchase other services. They print out recommendations for needed work and let you decide what and when to do it. I love that you just drive in and never have to get out of the car. Perfect for people with kids in the car!

An
Review №94

Tommy was an amazing worker who really had an awesome personality. The whole crew was outstanding. Emily was awesome too with being the only female there... I NEVER WILL I TAKE MY CAR BACK TO WALMART, the same place I buy my groceries... y’all keep up the outstanding job y’all are doing....

Za
Review №95

Tommy was excellent. I have been coming to Express Oil Change for years and they are by far the best! I stopped in today for an oil change and Tommy was very quick and efficient. He told me everything that was wrong with my car, but was not pushy on selling me to purchase anything. Express Oil Change is the only place I trust with my car other than the dealership.

Ca
Review №96

The engineers were a team. The process was a quick in and out. Thanks Express Oil Change and Tire Engineers.

Sp
Review №97

I came for a oil change and Ed took real good care of me replaced my air filter and cabin filter they were nice and courteous with my questions I will definitely be back Thanks for the good customer service.

Se
Review №98

Great experience. Quick and easy. Thanks.

La
Review №99

I enjoyed my experience with Tommy and the rest of the crew and I will return. The service was great! Management was personable also. I would highly recommend them. Good customer service is so hard to find, so when I find it I have to brag.

d
Review №100

Excellent Service. Jason Greeted me as I pulled up to discuss my service needs. Very friendly and professional. Paul Grier was the technician that worked on my vehicle. He continually checked on me while my car was being serviced. He let me know of areas of concern that I should look out for with regards to my vehicle. An excellent technician, very knowledgeable, and personable. The service was overall professional, quick and friendly.

Information
20 Photos
100 Comments
4.8 Rating
  • Address:1725 Hwy 138 SE, Conyers, GA 30013, United States
  • Site:https://expressoil.com/stores/conyers/ga/1341/?utm_source=google&utm_medium=organic&utm_campaign=local_website&utm_content=1341
  • Phone:+1 770-922-8458
Categories
  • Auto repair shop
  • Brake shop
  • Car service
  • Mechanic
  • Oil change service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Health & safety
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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