They tried charging me 600 dollars to change spark plugs and some cap. went to the store and bought the parts for 200 and got someone else to change it they also held my car for over a week and tried to charge me for a restocking fee for parts

I own a Collision Center and i Only Take my high end foreign cars to West automotive only

So Far So Great, I love how fast they work on my cars they always have my cars in and out. And the problem has always been diagnosed and fix the first time. and they keep me updated on the status of my vehicle, they are very professional. I’ll recommend them to people every time. 💯

Moving here from Colorado I had an amazing mechanic. So when I arrived here in Georgia I was on a mission to find someone equally amazing to my mechanic in Colorado. I succeeded.Everyone at West Automotive is Amazing! Dave is honest; upfront and Tesha you rock, love the family atmosphere. They have taken care of all my vehicles as well as my relatives and friends. Im that person who reads the manuals on every vehicle i have as well as how to do the repairs myself. Being that I have done some repairs myself I now that it is a process of elimination when it comes to repairing cars as well as other things. They truly are the car doctors. I likened them to practicing mechanical medicine. Thank you for all your amazing work.

These folks are the best.Experience, knowledge,courtesy, reliability and affordability resides there.They stand behind their work.I thrust them to service both of my S class vehicles and LX 570.

I love this place. So professional and comfortable. The front desk lady is the bomb, she should get a raise. These people know what they are doing. I would always refer any of my friends to this place.

Extremely dissatisfied with west automotive, drove my BMW there for a diagnostic after receiving multiple misfires, they had my car for over a week without working on it, every day I called for an update they claimed they would be working on it tomorrow. After a week I finally received a call asking me what did I do to my car because I quote “he never worked on a car for 2 days and couldn’t figure out the problem” then tells me I have to pay an additional 300 to check if there’s a problem with my oil separator but he’s not sure if that’s the problem. Told him no thanks and he charged me 200 for the diagnostic and for the time of him changing a sensor which he removed anyway because it didn’t fix anything. After a long google search I decided to try changing my vanos solenoid. BOOM problem fixed, with my very intermediate knowledge of cars. Shameful practices at this business. Slow service, rude, and unprofessional would not recommend!

It is a great shop to take your vehicle. The owner is very knowledgeable and kind. I would highly recommend this shop!

These guys went above and beyond and found an underlying issue that another reputable shop couldnt/ didnt. I really appreciate them making sure the car my toddler and I ride around in was good to go. Best shop around, hands down!

I took my car in for service yesterday, they jumped on it right away and they did a great job!

My car was not fixed properly and they gave it to me. They did not communicate with me at all it was a horrible Experience!

They make sure they get the job done and theyre very efficient hopefully I dont have to return to fix my car but if I do have to fix it Ill be back.

Never disappointed in their services. Quick and efficient. Will recommend anyday all day.

I took my car to West Automotive to have my car looked at paid for a Diagnostics which was NOT CORRECT. I got a second and third opinion elsewhere for 1/2 the price. I called the next day to find out exactly how did they determine that my car needed motor mounts but he wasnt available so I left a message for him to return my phone call however never received a phone call. Drop my car off at 8:30am still wasnt ready at 4:30pm. Smh.

I am so impressed with their diagnostic skills. Their workmanship is impeccable and very knowledgeable in all vehicles, especially imports. Highly recommended to anyone looking to have your vehicle serviced for maintenance or repairs.

I have been dealing with Marc for many years and he has always taken care of me. If you want an HONEST and RELIABLE place to take your car, they are well worth the trip. If I ever moved out of Georgia, I would still make a trip down to get work done from West Automotive. I have sent two of my friends here with their cars (BMW & Lexus) and they both came back and told me about how satisfied that they were with their experience. I would recommend everyone to just stop in and give them a try. Marc is definitely the only person that can take care of my car!

I have taken my X5 to Dave several times he had never been wrong on his diagnosis. He takes great pride in his work and he has the best Mechanic team. I have never left disappointed. If you have a BMW, Mercedes,Mini Cooper, Camaro or any type car West Automotive should become you shop for life! Customer Service is on point when you come through the door. Very clean and professional! I am glad I was referred West Automotive! Every experience has been a great one!

👍

I will tell you that if you want the best treatment to your automobile then you will go here. Marc is the best! He will take the time to go over everything with you about your car. Trust me you will have no surprises. If you are a fanatic like I am about perfection have no worries. There will not be one scratch left on your vehicle or wheels. If you dont care about your car then you would never notice these things. However, if you are like me only the best will work all the time. West Automotive is the best! Dont have regrets afterwards! Go there first and it will be your last stop!

After 2 long days at one mechanics shop of trying to figure out why my engine light was on when nothing else was wrong with the car, I finally got frustrated and took my car to my friends house and she suggested that I go to West Automotive. Well these guys worked hard and after a couple of days of trying to figure out what was going on they found that it was the other mechanics fault to begin with that had spliced the wires of the Cam sensor and had flipped the wires. These guys came through for me and they only billed me for only 1 hour of labor after spending so many hours on it. I am absolutely grateful to them and I highly recommend them to any one

Youll like these guys! Good work every time. Thanks

The mechanics here are top shelf. Their diagnosis is accurate and the repairs are right the first time. Best of all is the prices are well below the dealer and some of these national chains.

Very efficient and friendly staff, Excellent customer service. 👍👍👍👍👍

Outstanding customer service. No one could fix my car until i went to West Automotive. Dave KNOWS about cars. Got tremendous run around from others. Dave was honest and told me exactly what the problem was. Now im extremely happy! Thank you Dave

They took great care of my 2011 Jaguar XF. My car sat at another repair place for 4 days and they never touched it. I called West Ave Auto. They told me to have it towed there and they fixed the car the next day after the part they ordered arrived. I just referred them 2 new customers. Will be back again if needed.

Very professional not cheap. However I will say cheaper then BMW.They take good care of my car . This guy Dave knows his stuff.

Worst car shop ever. Dropped my car off yesterday night. I called them at 8am to ask them to take a look at my car to see what’s wrong, they told me they will call me when they look at it, I called them 3 times thru out the day to see what’s going on, if they looked at it yet. After no answers I go to the shop at 5pm, and they tell me they have had to many cars all day after telling me they would look at it before Closing. I asked to speak to the mechanic, the girl up front told me he was on the phone, after over an hour of waiting for him, he never came. Another customer waiting for her car, told us she just came in to have her car looked at, and they looked at it right away. Now I have to pay to have my car towed to another shop

Went in for an oil change on my BMW. First time there, great folks, friendly, knowledgeable. Will be using from now on. Had few questions, looked over my issues, gave good advice. Can tell theyre in it for the long term.

Dave is kind and honest man to bring your automobile for repair. His staff is awesome too.

Always a pleasure taken My Mercedes there for work to be done also my BMW. customer service is one in a million you cannot ask for no better the mechanics there are very knowledgeable of what theyre doing I will always be a loyal customer

They seem nice once they get your car they will up charge on parts and double charge you on labor. Plus they damged car

Took my car to NTB for a few problems and long story short after a week they had done more harm than good and still couldnt fix it. Brought to West Automotive and took them two business days to have me up and running. Great service! God bless you all!

Great service

Great customer service. Repairs made in a timely manner.

Best place in town to get your BMW serviced! Great team and affordable prices!

I personally enjoy working on my vehicle, but whenever I run into a problem, I can always count on West Auto to figure out the issue and treat me fairly in cost. They are dedicated and hard workers that will treat your car like it’s their own.

I have a bmw 535i and i had a bad overheating issue. I took it to 3 different shops but still was overheating on me. I was referred to west auto because i was told that the owner Maze was an expert with bmws from NY. When i went there the owner was great he made me understand what the problem was and why it happened. I must say it was a stress free experience and i would recommend anyone with car trouble to head over to West Auto for your car needs.

I have taken my car to many places, but West Automotive stands above the rest. They have top-notch service, theyre honest and reliable. They have taken care of both my Durango and my Camaro. I will not go anywhere else!

Weve been very pleased with the work done & prices.

These guys are great, wont trust anyone else with my cars.

Had a major car issue .I will never ever take my cars to any one else he personally worked on my lexus after 2 other mechanic could not figure out the problem i dropped 900 dollars at mighty muffler on hwy 138 beside chick fila. After 4.5 hours on my car they finally said oh your number6 cylinder is miss firing i myself had just had a engine check done on the car and knew that was the issue .West auto went in deeper and came out and told me it was the freaking injector .They got one replaced it and now it runs like brand new 1 So people take all your cars to him .And the price they first quoted well he cut it in halfThanks again for everything. Your the best Ive been in conyers since 1986 and have been trying to find a honest mechanic. Thxs again Don Adams

Great job fixing Mini Cooper. Very honest gentlemen.

Excellent service..They even give me coupons for my oil change right then.excellent work

Dave is cool but THIS PLACE IS BOGUS AND THE HE SHE AT THE FRONT DESK IS RUDE AND UNPROFESSIONAL.THEYRE GOING TO LOSE ALOT OF BUSINESS DUE TO HER/HIM.

Excellent customer service and Professional

Daves the best mechanic great prices working on my BMW M6 also my Mercedes! Also my Infiniti M56!!

Top notch work on my BMW! Glad i came across these guys.

Great

Great mechanics and really honest!

Great place to get ur car fix

Great mechanics