I highly recommend this store!!! They are there to help with WHATEVER it is you need. And even if you are waiting to be seen they make sure to acknowledge you Ryan was GREAT and helped me with ALL my concerns he even went to the back and got chairs for the older people who were waiting to be seen. If you want excellent service with no rush and workers who really care go to this location.

I have been with T-Mobile for more than 12 years. This is the worst T-Mobile customer service location. The representatives have no desire to help or preform their duties. There is one chair when there is over 5 customers waiting, 2 representatives with customers, and 1 representatives simply walking back and forth ignoring customers. I waited more than 3 hours standing. Theres no reason for this. Thats sad because T-Mobile is far better than this. I will NEVER return to this location!!!

Te customer service in this store is great. Everyone is friendly and very helpful.

The staff were incredibly friendly and helpful when I stopped by to get my T-Mobile Tuesday gear. Best of all is that theyre not pushy like sales agents were when I was with AT&T in the past. Kudos to everyone here at T-Mobile!

Terrible customer service. Two employees for one customer. Granted one had to translate, but they never acknowledged that we walked into the store. Two employees in the back peeped out then slid back in like the Homer gif when he slides back into the bushes.So after about a 15 minute wait, an older Caucasian lady walks in and all of a sudden, welcome to T-Mobile rings out. I mean they suddenly got their customer service act together. Then one of the employees decides that he needs to get help from one of the employees that slid in the back. Then she acts as if she never seen us waiting. Im a big guy (350+ lbs), so I know I was seen. We left after feeling disrespected and ignored. We went to the T-Mobile store in Stonecrest Mall, as soon as we opened the door, welcome to T-Mobile rang out. Felt welcome here and was helped immediately.

Miguel did a good job of explaining things and everyone was nice in the store 👏. Great job👍

Trey was awesome...my watch has never worked no one else seemed to be able to fix it or want to take the time but Trey did!! 👏🏼👏🏼👏🏼

My visit was very nice. The customer service guy was very helpful and knowledgeable. Glad I chose Tmobile

Its One Of My Biggest Regrets, I was told I qualified for two lines for 70.00,and That turned into 80.00.The phone they claimed I qualified for was terrible,there was dropped calls,no mobile network connection twice.I wish I would have stayed with MetroPCS.

The people there were very willing to help, the only thing I would suggest is that they have at least one more person in the mornings. But with todays job market, I know thats hard to do.

Great customer service. Definitely would use them again.

Ryan provided outstanding services, recommendations and patience during my visit at the Conyers office. I recommend customers to come to this office; he was polite and friendly.Thank you for your kindness and outstanding services.Much success in your future endeavors.God Bless You.

I went in to lower my monthly bill and upgrade my phone. Ryan was extremely helpful. I came out with the best plan for me at the best price. Friendly, courteous service!

I had an Awesome experience at T-Mobile! My old phone’s screen was cracked and completely black. Not only was I able to upgrade but I was able to keep the cost down which helped ALOT! Trey Harris was so helpful I recommend that everyone goes to him for your needs!!

Ryan did a wonderful job. I came in with a locked phone. Left with a new iPad and a iPhone. Ryan was patient and answered all of my questions. This is an excellent T-Mobile store. They treat you like a valued customer

Micheal helped me upgrade my sisters phone! He was very knowledgeable and was happy to help me I came in 45 minutes before they closed and I was in and out quickly! The store was clean and all associates were helpful.

This store did not originally come up for me on Google but it did for my husband, which was weird. Michael was our sales rep was very knowledgeable and helped with changing our sim cards over, getting a new line. They had a free phone promo. We just had to pay for the taxes and activation fee. The phone (one plus 8T) was $750 and we paid $78.08 for taxes and activation. Sounds good to me haha. Thanks Michael it was a pleasure!

Trey was exceptionally delightful very pleasant got us in and out also Ryan Hunt was very helpful as well made sure I got what was best for my budget overall experience thank you so much

Ryan T is AMAZING! He is always so helpful & patient with me & my family! Thank you Ryan for all of your help! You deserve a RAISE!!!

We had to wait for a while but it was worth the wait.

This place rocks, Ryan and Trey are the awesome. Best customer service you can find, ever! 20 years as a customer and counting.

Madison Trey Ryan Michael the entire team was amazing. I felt safe. Very professional.

Trey was excellent at helping me fix my phone. He was friendly, Courteous, and very polite. He knows what he is doing. Thank you Trey.

Wonderful staff, very helpful and a friendly environment!100% recommend this store for your service.

Trey was amazing! He went over and beyond to meet my needs today! I’m definitely a very satisfied customer!!!!

Excellent customer care. Wonderful staff that will leave you with a good experience.

Great customer service, best t-mobile store in ga! Nadif was super helpful. 10/10

They was very helpful and patient! I left the store BEYOND satisfied!

Michael was amazing with his customer service and it was quick changing my SIM card.

They may want to change the open time on their website to match what the location door is saying!!!! Website says 11a the door says 12n

This t-mobile is way better then the other local stores.

Great t mobile store! Nadif and Trey and excellent!

Trey and nadif were super helpful, always. This is my favorite t mobile store by far!

Great time here today with getting out phones taken care of!

Very knowledgeable & helpful, sometimes a little wait, but they can lose it.

They worked with me and got me away from ATT liars.

Trey was very nice today!! Ive came in here & got new phones! Awesome service !!!!!

The staff was professional and friendly

There were three staff and 30 people. Ended up staying there for 3hrs..no sit for handicapped people that can stand.saw just one sit..

I had a great experience at this location. Matt was very thorough about the service and features provided. My mother and I started service with 2 new lines. We came in at 7 pm and Matt still took his time to get up setup and stayed late to ensure we were completely satisfied. He has a great personality and is very knowledgeable about the Sprint service. Thanks again Matt you were awesome. I would definitely recommend going to Matt if you have any questions about Sprint and to sign up for this great service.

Ryan at tmobile is awesome

I initially came in just for a free SIM card but my representative nysha got me a new phone. I will be visiting this location T-Mobile location again

Paris was literally the worst. I would have had a better conversation with the brick wall behind her. She didn’t speak 2 words to me while I was purchasing an iPad. She just looked at me stupid the whole time. Every other person in this store is nice, I’d recommend her to find a job she enjoys cause this clearly isn’t it.

Nadif was very helpful.

I was freaking out because my phone wasn’t working but this store helped me out. This T-Mobile rocks

The manager was very unaccommodating and rude gave me a fax number for corporate and charged 959.31$ for unlimited 45.31 a month the bill was paid up to date ! Also tried to charge him another 1000.00$ would have took the money and never said a word 👀!! Another thing people pay attention to your bill because every person who is with sprint gets charged an extra 00.02 here or a penny there that adds up when you have a billion customers. I believe someone needs to be taught a lesson in good business!

The young Lady that waited on us was kind and very skilled and professional.

Ryan was very helpful and got us taken care of . Even when sprint didnt cancel the number right. He got it straightened up quickly. I will deal with him again.

Great job guys 👍

Nadif was so helpful, patient, and knowledgeable. He took the time to help us sort out our options and made sure or questions were answered. Good personalities go a long way, and he was awesome!

The rep at this tmobile was great

I absolutely loved my experience in this store. the staff was friendly and very hopeful. i was greeted quickly with smiles and the sales representative Ryan made sure my phone was setup before i left. i will be sure to come back to this location even though i pass many other sprint stores on the way here.

Every time I go to this location, the customer service is extremely poor. The greeter at the door said hello to me & waved me over to 2 gentleman behind the counter. He got their attentiom to let them know a customer was waiting, but the 2 guys kept talking & Ignored ignored me. The greeter reminded them I was standing there, but they kept talking!!. So I left!! Very rude service!

Sales guy are very knowledgeable and fixed issues that were caused by other Sprint locations.

Great service and clean store

Great customer service 👌

Great customer service

This tmobile is amazing

This is the best Sprint store around and definitely worth the drive to experience great customer service! Ryan Hunt, the store manager, and his crew are the most professional set of representatives that you could ask for and each of the professionals working in that store will give you top notch help with all of your Sprint needs!I would highly recommend you stop by this store for any of your cellphone needs and accessories for your device! They have great stocking stuffers for the whole family during your Christmas shopping season!

T-Moblile send AT&T your play book .Let them see how its done.

Great, loved the customer service, Trey, Nadif and Ryan really fun guys. Future Sprint. Atmosphere was friendly and positive

By far the worst experience I have ever had at a retail store. I have purchased 5 phones over last two years from same store and always had a positive experience. The two young ladies on 10/2/2017 were rude and extremely unwilling to attempt to help me. I was literally the only customer in store. Neither should deal with the general public in any capacity. My experience was so bad I was forced to use Sprint 1-800 number to get the original issue fixed in which they made even worse. That was why I went into store in the first place was to avoid confusion. Experience was so bad that I swapped to Verizon and cancelled the 4 lines I had with Sprint. The Verizon store is a quarter of a mile away and were awesome. May cost a little more but the level of service is worth it.

Excellent customer service, provided expeditiously, by a truly knowledgeable and courteous staff. Amber Freeman store manager extremely helpful in opening new customer account with discounts and savings better than my old plan

Great service. Very helpful.

Dwayne was awesome. Ive been to other cellphone providers but Dwayne went above and beyond what i would expected or have received from other sales people. He is an asset.

I have been using this location for years. They always have the right plans and equipment for my company. The always deliver great service as well.

Jermaine was a great help. Helped me with my new phone and also hooked my phone up to my car via Bluetooth. It took him some time, but he fixed my icloud password that I forgot and helped me put it in my notes in my phone so I wont forget it again. Thank you for all your help. This store has an amazing staff.

Excellent customer service and helped me correct a mistake the rude people at the Stonecrest made. Explained to me the issue and made me feel comfortable with continuing with Sprint. If you want good service, come to this location.

Loved my experience. the store was packed but the sales associates where very polite and helped use quickly. the associate ryan was very helpful. he made sure that i got the phone i wanted and had it set up before i left.

Jermaine was extremely helpful today. Got my new phone up and running. Answered all my questions and got me on my way!!

Awesome customer service. Trey was great. Will go here again.

Sekani is the BEST! My wife and I loved our experience with her. She was knowledgeable and extremely helpful and just plain good at what she does.

I just got my XS Max yesterday, and the representative Dwayne assisted me! My experience was speedy and welcoming. Everyone go visit him and tell him I sent you, LOL! I’ll always shop here!

Pretty busy most days but the staff seems very knowledgeable.

I had a wonderful experience here. The lead sales person- I cannot remember his name- was AWESOME! Very patient.

Ryan was very knowledgeable

The lady I just spoke to on the phone, was extremely rude. She never said her name in the intro when she answered the phone. She was disinterested the moment she answered the phone. She had the audacity to say “I can’t do this all day” when I asked her if she could give me an estimate on my bill. I asked for her supervisor, and she lied and tried to twist what she said like she didn’t say that.Ashley is wonderful! She helped us so much and was so patient when we got our phones. I am not sure who I spoke to today, but she was rude.

The Conyers store is AWESOME.!!! Trey and Ron are the best salesman I’ve ever had the pleasure to work with

This store is awesome. the staff is friendly and knowledgeable. i especially recommend working with ryan. he is always willing to go the extra mile.

The atmosphere with Pleasant. I just didnt have a big tribulation that made me have more concern or less.

Great store and great associates. So much better than the store in Covington. Drive the extra 15 minutes... it’s worth it.

My visit was wonderful, I love how I can come in & get help and feel at home, trey Harris & Antony have the greatest customer service I’ve ever came across I love it

Friendly,knowledgeable and professional. They dont rush you at this location versus some other sprint stores I have gone to.. they take their time and make sure customer service is done correctly! I prefer this Conyers Location versus other sites.

Ryan at the Conyers Sprint store came through once again. I felt bad coming in right before closing to activate another phone on my account, but he was very nice about it. He even remembered us from the last time we came in. He was professional and had us out of there in 15 minutes. Thanks Ryan!

Everyone was amazing at this location! Best customer service ever! Unlike the Lithonia store. Horrible customer service in Lithonia.

Just switched over to sprint. the rep ryan was very helpful. he answered all of our questions and made sure we were totally set up before we left the store.

Dead phone, necessitated replacement. Relatively fast, convenient

Loved my experience in this store. Latisha and Ryan were very friendly and helped me get my new phone set up quickly.

Trey, @Sprint in Conyers, provided fantastic customer service! I am loving my new iPhone because of Trey’s assistance!!

Janei was so helpful. she went the extra mile to help me get what i want.

The staff is always pleasant and helpful. Keep doing what youre doing!!

Nadif C. was incredibly helpful and navigated thru all our changes and upgrades with speed and ease. He found old information, incorrect information and corrected everything. TY Nadif!Matt helped us conclude our account changes 2 days later. He was extremely helpful. Answering all our questions and concerns. Very nice guy. Ty!

I highly recommend stopping by this location and working with Latisha. Shes an excellent manager and she represents Sprint very well.

I went to the Covington location to have a new phone activated with my current phone number. After they wasted 40 min of my time they told me they didnt have the right sim card for my new phone. I made it up to the store in Conyers with 30 min until closing time. The team there was able to help me in 15 min and get my new phone working. Thanks go to Ryan, Trey, and the rest of the team there. They were helpful, professional, and funny. I am going to make the drive to this store from now on.

Shabby old store front. Parking lot is horrible. Representatives are nice and very helpful.

Long Wait. Dont go over and beyond.Not Friendly. Never have what you need. If you want great Customer Service go to Snellville or Covington store instead.

Sekani, and Amber absolute best customer service that Ive ever had at Sprint please pass on to them and have them trained others thank you

Ryan is the best! My account was a mess and he helped get it straightened out and to get my son a new phone. Thank you!!!

So so, wait to wait, then mission accomplished.

Travia is one of the best ppl if not the Best in there go to her she gets u in and out wit a lil fun added to it . I had to do it her cause I didn’t get a survey on my email